E-Business
Cyberoam Accelerates MSS Delivery Automation, Unleashes ConnectWise
Cyberoam, the leading global provider of network security appliances on Tuesday announced deeper integration between Cyberoam Central Console (CCC) and ConnectWise, the developer of the leading service management software designed exclusively for IT service providers, VARs, ISVs and MSPs.
The development is aimed at enabling accelerated process automation meeting business logic needs and simplified management of managed security services delivery.
It allows automatic ticket generation and resolution for key security events right on the ConnectWise service board, helping MSSPs eliminate manual intervention to generate / resolve tickets and demonstrate timely responsiveness to meet SLAs with confidence.
Existing integration of Cyberoam network security appliances (UTM, NGFW) with ConnectWise – Cyberoam UTMs and Next Generation Firewalls already offer pre-built, out-of-the-box ConnectWise integration for bundled Security Reports with ConnectWise Management Summary Report.
This gives ConnectWise partners including MSPs, simpler and direct access to key Cyberoam reports such as Websites Usage, Blocked Web Attempts, Internet Bandwidth Usage and Attacks detection directly from the ConnectWise Management Summary interface.
Speaking on enhanced & deeper integration with ConnectWise using Flowgear middleware, Abhilash Sonwane, Sr. vice president, Product Management at Cyberoam, said, “Many MSSPs including our partners rely on ConnectWise to automate business process. We see a growing number of MSPs and MSSPs chasing emerging business opportunities in managing and securing customers’ network infrastructure.
“To seize such recurring revenue opportunities, automation and operational efficiency are among key strengths. With this augmented integration with ConnectWise, Cyberoam aims to enable enhanced business value, simplified management and more efficient delivery of managed security services for our partners & MSSPs who use Cyberoam Central Console (CCC) for centralized security management as well as ConnectWise.”
This enhanced integration allows the ConnectWise platform to leverage the Web Application Programming Interface (API) of Cyberoam Central Console (CCC).
Moreover, by adding Flowgear between CCC and ConnectWise, the integration enables automatic Ticket Generation & Resolution for all CCC alerts right at the ConnectWise dashboard level.
Benefits of enhanced integration between Cyberoam and ConnectWise to MSSPs and Cyberoam Partners, according to Jitendra Bulani, manager, Marketing Communications, Cyberoam, include, elimination of manual intervention to generate and resolve tickets with automatic Ticket Generation & Resolution for all CCC Alerts at the ConnectWise PSA service-board
The CCC alerts include, threat-count for Web & IPS threats, Mail threats, Total Virus & Spam Mail counts and Unhealthy surfing hits; Appliance management and status change notifications for Appliance Connectivity with CCC, Loss of Internet or VPN connectivity and HA failover state and Reminders for Security Subscriptions renewal / expiry.
It also entails capacity utilization notifications for CPU, Disk & Memory usage.
Cyberoam sees Managed Security Service Providers (MSSPs) and Managed Service Providers (MSPs) as key partners and values their trust in Cyberoam’s network security appliances to serve their customers.
Through this deeper integration with ConnectWise, Cyberoam aims to extend the business value of Cyberoam network security appliances and managed security services offerings to its MSSP partners.
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers.
Today more than 80,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into singular IT management software to dramatically streamline IT companies.
On the other hand, Cyberoam Technologies, a Sophos Company, is a global Network Security appliances provider, offering future-ready security solutions to physical and virtual networks in organizations with its Next-Generation Firewalls (NGFWs) and Unified Threat Management (UTM) appliances.
E-Business
NITDA, NIMC Partner for Seamless Data Exchange Capabilities
National Information Technology Development Agency (NITDA) and the National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance synergy between digital identity, payment ecosystems and secure seamless data exchange capabilities for Nigeria.
NITDA, which made the announcement on its X handle, said that the collaboration was to further strengthen Nigeria’s digital economy in line with President Bola Tinubu’s Renewed Hope Agenda,
During the meeting, Kashifu Inuwa, director general of NITDA, and Bisoye Coker-Odusote, director general of NIMC, with some management staff of both organisations, discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.
This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of public-key infrastructure (PKI) to drive digital transformation in Nigeria.
To ensure a smooth implementation, a 12-man committee was set up.
This committee will play a crucial role in kickstarting and harmonising the initiatives and is expected to deliver a comprehensive implementation report within the next 4 weeks.
E-Business
Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes
Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.
Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.
The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.
Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,
“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.
According to him, the unified data pool will empower intelligence gathering and targeted operations.
He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.
“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’
Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.
“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’
Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.
“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.
“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).
“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.
Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.
According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.
Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.
Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.
E-Business
Konga launches Infinix Brand Week with Incredible Deals
Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.
Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.
Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.
“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”
To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.
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