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Sage: Machine Learning Is Here, How Switched On Are You?

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Machine learning is all around us, writes Keith Fenner, Vice-President, Sage Enterprise Africa & Middle East, who argues that it can offer enormous benefits to business, and that now is the time to invest in it.

Machine learning, which used to be something only computer scientists in server rooms discussed, has become a hot topic, along with big data and artificial intelligence (AI).

Machines develop algorithms that allow them to make predictions, such as the shows you might want to watch on Showmax or Netflix, to use a simple example. Machines will also update their models as new data is received, without human intervention.

Advances in machine learning have caused many to fear that machines will replace human jobs. However, I’d like to argue that it can offer enormous benefits to business, and that now is the time to invest in it.

Machine Learning Is All Around Us
Retailers can already successfully predict the performance of retail promotions using advanced machine learning. This not only maximises ROI, but also streamlines the inventory ordering process. Machine learning algorithms also enable effortless personalised marketing.

The financial services sector uses machine learning to detect fraud and provide pre-approved loan offers, while Google uses it to run its driverless cars. Brands use it to get a sense of what’s being said about them on social media.

The age of machine learning is here. In fact, 40% of businesses surveyed by the Accenture Institute for High Performance in a 2016 study are already using it to improve sales and marketing performance.

What Machine Learning Offers To Enterprise
Machine learning is proficient at handling analytical tasks within defined parameters. For example, companies use machine learning to track new leads, upsells, and sales cycle times.

Elliot Yama points out that there is huge opportunity in what he terms “Quote-to-Cash” solutions:

These encompass all the business processes involved in selling: from compiling initial offers right through to collecting payments.

Quote-to-Cash solutions connect many previously manual tasks and disjointed processes, automating and optimising them seamlessly.

They are now also helping to drive business outcomes across all sales channels and to optimise sales reps’ performance. For example, by improving quoting speed or the time it takes to generate a contract, machine learning can substantially improve salespeople’s chances of closing a deal.

But machine learning offers advantages beyond sales and marketing. It can be used to predict customer credit risk, to recognise text or speech (goodbye, painful data-capturing processes) and even to approve insurance claims quickly, without human intervention.

AI Helps Make Work More Meaningful
People will now have time to focus on other aspects of the business like driving innovation and exploring meaning.

The beauty of machine learning is that it is able to do the work where humans can’t compete. A great example of machine learning at work is in the accounting industry.

AI can streamline accounting and compliance. It’s why we recently released Pegg, the world’s first accounting chatbot.

Accounting is a perfect use case for automation, because it centres on repetitive, manual tasks. By using AI to automate it, businesses are able to focus more on core business activities and on the human elements of their business.

 

 

 


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NITDA, NIMC Partner for Seamless Data Exchange Capabilities

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National Information Technology Development Agency (NITDA) and the National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance synergy between digital identity, payment ecosystems and secure seamless data exchange capabilities for Nigeria.

NITDA, NIMC Partner for Seamless Data Exchange Capabilities

l-r: Kashifu Inuwa, Director General of NITDA, and Bisoye Coker-Odusote,  Director General of NIMC, during the meeting at the NIMC headquarters in Abuja..

NITDA, which made the announcement on its X handle, said that the collaboration was to further strengthen Nigeria’s digital economy in line with President Bola Tinubu’s Renewed Hope Agenda,

During the meeting, Kashifu Inuwa, director general of NITDA, and Bisoye Coker-Odusote, director general of NIMC, with some management staff of both organisations, discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of public-key infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up.

This committee will play a crucial role in kickstarting and harmonising the initiatives and is expected to deliver a comprehensive implementation report within the next 4 weeks.

 

 


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Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

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Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.

The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.

Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,

“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.

According to him, the unified data pool will empower intelligence gathering and targeted operations.

He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.

“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’

Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.

“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’

Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.

“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.

“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).

“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.

Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.

According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.

Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.

Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.


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Konga launches Infinix Brand Week with Incredible Deals

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Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.

Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.

Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.

“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”

To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.


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