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Digital Channels Now Account for 70% Financial Inflow to Banks- UBA

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Digital channels are changing the face of banking with about 70% of deposits that come to the banks now done through such compared to 30% that comes through bank branches such as cheques and cash.

The outflow, which is actually payments by individuals, is now over 80% in terms of transaction counts, as bank customers no long lump their transactions any more, said Dr. Yinka Adedeji, head, Consumer and Digital Banking Division at the United Bank of Africa (UBA) Plc., while briefing ICT journalists on UBA’s preparedness in the face of changes in the digital banking on the Continent.

Dr. Adedeji said that there has been an unusual growth and adoption of mobile banking in the Nigeria, especially with convenient at top of the Bank’s innovations in the sector. 

He added that UBA has deployed State-of-the-art technology to drive the next phase of banking services, while the consumer and digital banking divisions have now closed rank to serve the customers better.

He said that the structural changes and reorganisation by UBA was in anticipation and alignment with changes in the financial industry in Nigeria and the Continent at large.

Dr. Adedeji said, “Since the last time we met, the Central Bank of Nigeria (CBN) has removed the penalty associated with digital payments and collections. Initially you would have thought the reason why people are using digital payment channels or cashless system is because of the penalty. Interestingly, the adoption continues and even growing faster. This implies that the adoption goes beyond penalty and hinges on convenience of banking and the security; so, it s right time for electronic or cashless payment in the society.

“We have seen rapid changes so much that about 70% of deposits that come to the banks are done through digital channels such instant transfers (either by mobile, internet), card transfers (using transfer kiosks, ATMs); compared to 30% that comes through bank branches (cheques and cash).

“The outflow, which is actually payments by individuals, is now over 80% in terms of transaction counts, because what you see is people do not lump their transactions any more. Even though the average you see of a transaction is becoming smaller because individuals are breaking up their transactions, knowing they can actually do it 24/7. These are new developments and are very positive. These also have to shape the way banking is done. You will see there will be less emphasis on building on bricks and mortars. It is not just in Nigeria, but across the globe. It also dictates how we do our business across Africa. What is also important to us is the back-end technology behind the transactions. We all have ‘one’ phone but if you imagine the infrastructure behind the scene to support the transaction on your phone it is massive. So the banks are really focusing on setting up a lot of IT infrastructure; the electronic payment infrastructure, security (monitoring and protection of customers). UBA has deployed state-of-the-art security apparatus at the headquarters too and a benchmark for the industry.

“Speaking on UBA’s approach to the market, he said, “We know there are a lot of electronic channels for payment and collections, but everything is now bounded that you have customers account with you. So, the structure and organisation in UBA has transformed in anticipation and changes we have seen in the industry. Before, consumer banking used to be separate unit likewise digital banking, but you will agree with me there is no digital channel/banking without consumer. People have to open accounts with you first; you know about them, before you can give them convenience.

“Therefore, the bank wants to change the strategy from ‘you open an account and we give you convenience’ to ‘people coming to the bank to open an account because there is a convenience that come with it. In other words, before now opening accounts takes the lead before convenience, but we want convenience to be the reason for banking with us. So, the consumer and digital banking units have teamed up to form a division. It is very strategic to us. Which means the account openings, account types, how accounts are opened settles with the division. Even the methods of remittances have changed as we have combined them under same umbrella.

“In addition, collections are now part of the same division. This is apt because collections are going beyond the manual ways. Collections here imply payment of taxes, utilities (such as DStv subscription, electricity bills, etc); it is now beyond paying cash at a particular branch. There is multi-bank when you enter a particular banking hall; that is becoming very digital too. The collections of fees like energy payment to Discos now happen through Point of Sales (PoS); airline tickets, data subscriptions, airtime purchases, these have made banking very interesting. We are making these payments possible in reliable, safe and simple means”.

The Head, Consumer and Digital Banking Division at the United Bank of Africa (UBA) Plc, added that the management are carefully studying all the directions that the CBN is trying to push. “We are aligning with all the regulators in all the countries we operate in, making account opening and financial services very simple through creation of capacities and partnerships with people that are deeper in grassroot banking viz-a-viz agency banking”.

 

 

 

 

 


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E-Financial

Confusion as CBN Deletes, Reinstates Tweet Calling Crypto-Related Directive Fake

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Central Bank of Nigeria (CBN) has been forced to deny a report saying it issued a directive requiring all banks and financial institutions to identify individuals or entities engaging in transactions with cryptocurrency exchanges and to ensure that such accounts are put on Post No Debit (PND) instruction for six months.

Confusion as CBN Deletes, Reinstates Tweet Calling Crypto-Related Directive Fake

A “Post No Debit” instruction is a directive issued by a bank or financial institution to restrict certain transactions on a customer’s account.

When a PND instruction is in place, the account holder is prohibited from making debit transactions, meaning they cannot withdraw funds or make payments using the affected account.

Confusion occurred when the central bank denied the story on X but then deleted the denial.

The alleged circular also stated that regulated financial institutions engaged in crypto or facilitating payments for crypto exchanges are prohibited.

However, this contradicts an earlier ban lifted in December 2023, allowing banks to facilitate transactions for crypto exchanges.

The central bank lifted the ban nearly two years after enforcing a comprehensive ban on banks engaging with digital currencies.

According to a statement by the CBN at the time, it recognized that the increasing global demand and adoption of crypto make it unjustifiable to maintain the stringent restrictions imposed on financial institutions in 2021.

However, due to the swift devaluation of the naira and the subsequent inflation rate of 29.9%, the government shifted its attention to platforms offering cryptocurrency services.

It disabled websites associated with crypto trading that had gained notoriety for setting informal valuations for the naira.

Binance encountered significant scrutiny when the CBN raised concerns regarding “suspicious financial transactions” occurring through Binance Nigeria in 2023.

Olayemi Cardoso, governor, CBN, said $26 billion had passed through Nigeria via Binance in 2023 from unidentified sources and users.

Binance is facing further challenges in Nigeria, with its executive Tigran Gambaryan, who is based in the United States, being detained in the country.

He’s facing five charges linked to money laundering following a meeting with Nigerian officials regarding Binance’s regulatory compliance.

Nadeem Anjarwalla, one of the executives who met with Nigerian officials about Binance’s regulatory issues, subsequently escaped custody and was tracked down to Kenya, where he faces extradition.

 


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NDIC Inaugurates Anti-Corruption and Transparency Unit

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Nigeria Deposit Insurance Corporation (NDIC) has inaugurated an Anti-Corruption and Transparency Unit (ACTU) at its headquarters in Abuja.

NDIC Inaugurates Anti-Corruption and Transparency Unit

Speaking at the inauguration which was conducted by officials of the Independent Corrupt Practices and Other Related Offences Commission (ICPC); Mr. Bello Hassan, managing director/chief executive, NDIC, said the corporation has a culture of zero tolerance for corruption, which is further strengthened by its core values of teamwork, respect and fairness, integrity, professionalism, and passion.

Represented by Mr. Mustapha M. Ibrahim, executive director, Operations, Hassan, said, the NDIC ACTU has strengthened the Corporation’s operational system through the implementation of various compliance measures to ensure ethics, integrity, transparency and accountability in the workplace.

He explained that the specific measures include robust Internal Controls, regular Risk Assessments, and strict adherence to regulatory guidelines, and comprehensive training programs for employees.

Hassan described the inauguration as a significant step in the Corporation’s ongoing commitment in the fight against corruption and enhances transparency.

He emphasised that NDIC Management remains committed to supporting ACTU activities, recognizing the unit’s critical role in ensuring the Corporation’s operations are conducted with integrity, free from corruption, and fostering public trust.

Dr. Musa Adamu Aliyu, chairman, ICPC, who was represented by Mr. Olusegun Adigun, acting director System Study and Review, ICPC, praised NDIC management for their dedication and active support in establishing and advancing the activities of the ACTU to address corruption issues and foster ethical practices.

He applauded the efficiency and diligence of the NDIC ACTU in fulfilling its mandate, resulting in the Corporation retaining the first position for two consecutive years on the annual ICPC Ethics and Integrity Compliance Scorecard.

He urged the new ACTU members to see their nomination as an opportunity to build on the good legacies of the previous members and to complement Management’s efforts in promoting the core values of the Corporation through their assigned duties.

 

 


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Moniepoint, Community Pharmacists to Explore Digital Financial Inclusion for Health Industry

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Issues bordering on the need to strengthen the pharmaceutical supply chain and distribution leveraging digital technology, reducing the prevalence of fake medicines exacerbated by the unregulated and uncoordinated open drug market, bringing digital financial inclusion to the forefront of the health industry and achieving Universal Health Coverage, UHC for all Nigerians even in the face of its expanding population and limited human resources for health care have been brought to the fore.

L- R Regional Sales Manager, Moniepoint Inc, Emmanuel Imouokhome, National Secretary, ACPN, Pharm. Omokhafe Ashore, National Chairman, ACPN, Pharm Wale Oladigbolu and Vice President, Sales and Partnerships, Moniepoint Inc, Ifeanyi Duru, Chairman, ACPN Conference Planning Committee, Pharm. Grace Ikani and Lagos State Coordinator, Richard Eseka, during the courtesy call which held at the Moniepoint Inc office in Lagos

These subjects among many were raised during a courtesy visit by some National Executive members of the Association of Community Pharmacists of Nigeria (ACPN) to the Moniepoint Inc office in Lagos. With an average of 480,000 daily footfalls across over 6,000 community pharmacies in Nigeria, the ACPN plays a vital role in Nigeria’s healthcare system as front-line workers who promote public health and well-being, beyond dispensing medications as they serve as trusted healthcare providers within communities, offering valuable advice, counsel, and preventive care.

Leading the ACPN delegation, the National Chairman, ACPN, Pharm Wale Oladigbolu lauded the giant strides made by Moniepoint in providing reliable and seamless digital payment services to community pharmacies across the country adding that some other players in the pharmaceutical still operated primarily with cash, thus limiting their growth potential and financial inclusion.

He noted that Nigeria’s health care industry was ripe for disruption using digital and technological know-how to achieve UHC, social health insurance, supply chain systems and data for policy formulation.

“This visit to Moniepoint today is underscored by our belief that a well structured collaboration between both organizations will produce transformative high yield results and benefit the nation’s healthcare system at large. Such collaborations enhance not only the operational efficiency of our pharmacies but also ensure that our patients and customers benefit from the convenience and security of digital financial services. Integrating financial technology seamlessly into everyday health services, making them more accessible and efficient for all is a noble task that all stakeholders should strive towards achieving,” he said.

Furthermore, he solicited for Moniepoint’s robust participation at the Association’s 43rd annual Scientific Conference scheduled for Ibadan, Oyo State later in the year. He noted that this year’s event will deliver a peerless experience for all attendees in terms of skills and knowledge acquisition, as well as the sporting and entertainment value added initiatives that have been lined up.

Vice President, Sales and Partnerships, Moniepoint Inc, Ifeanyi Duru who expressed his delight at the opportunity to collaborate with the ACPN and deploy the digital financial services provider’s cutting-edge technology to drive greater financial empowerment and inclusion in Nigeria’s healthcare industry.

“Creating financial happiness is our mantra and a more inclusive financial ecosystem that caters to the unique needs of the health industry in Nigeria is in perfect sync with what we stand for at Moniepoint. There is a significant opportunity here to elevate the interests of community pharmacists and give fresh impetus to the way community pharmacies operate by layering tech and digital payments for socio-economic development. The potential impact of this collaborative effort especially in bridging significant gaps in the value chain is huge and one which we relish the opportunity to tackle,” he said.

Notable professionals present during the visit include National Secretary, ACPN, Pharm. Omokhafe Ashore, Chairman, ACPN Conference Planning Committee, Pharm. Grace Ikani, Regional Sales Manager, Moniepoint Inc, Emmanuel Imouokhome, State Coordinator, Richard Eseka, Public Relations Manager, Moniepoint Inc, Bemigho Awala and Brand Story-teller, Emmanuel Paul.

Moniepoint’s comprehensive and easy to use suite of payment, banking, credit, and business management tools continues to empower over 2 million individuals and businesses across the country to thrive and better serve their communities in a manner that drives economic growth and social impact.


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