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Stanbic IBTC Bank Launches NCR Interactive Teller Machine

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Stanbic IBTC Bank, a member of Stanbic IBTC Holdings Plc, has introduced NCR interactive teller machine (ITM), an innovative product that will allow customers perform full banking activities 24 hours of the day, in furtherance of ongoing drive to serve its customers better through excellent and innovative products and services.
 
The bank said ITM will further enrich customers’ banking experience as it enables them perform banking operations such as account opening, cash deposit and withdrawal, cheque deposit and other general account enquiries like account balance, loan enquiries, card related services, among other functions, without having to use their debit cards. 
 
The ITM was unveiled at a ceremony at the Idejo, Lagos, office of the bank on Monday, November 23, to further burnish Stanbic IBTC’s leadership and innovativeness in the financial services industry.

The Interactive Teller Machine, according to NCR, is a device that offers customers the benefits of both self-service video banking and the branch teller experience combined in one solution.

The ITM combines video banking collaboration and remote transaction processing banking technology embedded within the machine to give customers the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.

The machine’s interactive nature helps to close the ‘intimacy gap’ that is currently missing on the conventional automated teller machine (ATM). 
 
Speaking at the unveiling ceremony, Mr. Obinnia Abajue, executive director, Personal and Business Banking, Stanbic IBTC Bank, said the partnership with NCR reinforces the bank’s commitment to take the industry lead in providing financial solutions that will help drive fulfilling banking experience while addressing the needs of existing and potential customers. He added that the ITM will ensure faster turnaround time, convenience, privacy, efficiency, and safety of banking transactions.
 
“The interactive teller machine speaks to our market leadership, which is underscored by our ability to provide innovative financial solutions that help enrich our customers’ banking experience. We are glad to tell our customers and Nigerians in general that full banking service is no longer constrained by time. The special features of the ITM ensure that customers will enjoy round-the-clock full banking service,” Abajue said.
 
ElSayed Usama, managing director of NCR said the company was delighted to partner with Stanbic IBTC for the launch of the innovative ITM.

He said the choice of Stanbic IBTC Bank for the pilot rollout of the Interactive Teller is due in large part to its industry leadership in innovation, deployment of technology, security of its platforms, e-banking and its strong retail banking drive.

“We are delighted to be partnering with a leading financial institution for the launch of this product. The partnership between Stanbic IBTC Bank and NCR is due to our shared value and vision to provide solutions to customers that will make their lives easier and create exceptional experiences,” Mr. Usama stated.
 
The provider said some of the special features of the ITM, which makes it distinctly different from the conventional ATM, include: its two-way video and audio technology, which allows the customer see, speak or interact directly with a virtual teller when initiating a transaction on the machine; signature pen and pad, which allows the customer to endorse and sign-off every transaction performed on his account; a scanner, which allows customers to scan small sized documents like utility bills, cheques and identity cards; and a camera, which is used to take the pictures of the customer using the machines as source of evidence or for the purpose of taking the customer’s photograph for account opening purpose.
 
A customer can withdraw above the maximum allowable daily ATM cash limit of N150,000 from the ITM in the denomination of his choice and can make high value cash deposits into his account or the account of a third party, NCR said.
 
“Stanbic IBTC Bank will continue to leverage the rich heritage and proven expertise of the Standard Bank Group, to which Stanbic IBTC belongs, to deliver on its promises to customers and exceed their expectations in the provision of innovative and bespoke financial solutions to meet their needs,” Abajue said.
 
Stanbic IBTC Bank is a subsidiary of Stanbic IBTC Holdings PLC, a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Standard Bank Group, to which Stanbic IBTC Holdings belongs, is rooted in Africa with strategic representation in 20 key sub-Saharan countries and other emerging markets; Standard Bank has been in operation for over 153 years and is focused on building first-class on-the-ground banks in chosen countries in Africa and connecting other selected emerging markets to Africa and to each other.


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E-Financial

Confusion as CBN Deletes, Reinstates Tweet Calling Crypto-Related Directive Fake

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Central Bank of Nigeria (CBN) has been forced to deny a report saying it issued a directive requiring all banks and financial institutions to identify individuals or entities engaging in transactions with cryptocurrency exchanges and to ensure that such accounts are put on Post No Debit (PND) instruction for six months.

Confusion as CBN Deletes, Reinstates Tweet Calling Crypto-Related Directive Fake

A “Post No Debit” instruction is a directive issued by a bank or financial institution to restrict certain transactions on a customer’s account.

When a PND instruction is in place, the account holder is prohibited from making debit transactions, meaning they cannot withdraw funds or make payments using the affected account.

Confusion occurred when the central bank denied the story on X but then deleted the denial.

The alleged circular also stated that regulated financial institutions engaged in crypto or facilitating payments for crypto exchanges are prohibited.

However, this contradicts an earlier ban lifted in December 2023, allowing banks to facilitate transactions for crypto exchanges.

The central bank lifted the ban nearly two years after enforcing a comprehensive ban on banks engaging with digital currencies.

According to a statement by the CBN at the time, it recognized that the increasing global demand and adoption of crypto make it unjustifiable to maintain the stringent restrictions imposed on financial institutions in 2021.

However, due to the swift devaluation of the naira and the subsequent inflation rate of 29.9%, the government shifted its attention to platforms offering cryptocurrency services.

It disabled websites associated with crypto trading that had gained notoriety for setting informal valuations for the naira.

Binance encountered significant scrutiny when the CBN raised concerns regarding “suspicious financial transactions” occurring through Binance Nigeria in 2023.

Olayemi Cardoso, governor, CBN, said $26 billion had passed through Nigeria via Binance in 2023 from unidentified sources and users.

Binance is facing further challenges in Nigeria, with its executive Tigran Gambaryan, who is based in the United States, being detained in the country.

He’s facing five charges linked to money laundering following a meeting with Nigerian officials regarding Binance’s regulatory compliance.

Nadeem Anjarwalla, one of the executives who met with Nigerian officials about Binance’s regulatory issues, subsequently escaped custody and was tracked down to Kenya, where he faces extradition.

 


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NDIC Inaugurates Anti-Corruption and Transparency Unit

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Nigeria Deposit Insurance Corporation (NDIC) has inaugurated an Anti-Corruption and Transparency Unit (ACTU) at its headquarters in Abuja.

NDIC Inaugurates Anti-Corruption and Transparency Unit

Speaking at the inauguration which was conducted by officials of the Independent Corrupt Practices and Other Related Offences Commission (ICPC); Mr. Bello Hassan, managing director/chief executive, NDIC, said the corporation has a culture of zero tolerance for corruption, which is further strengthened by its core values of teamwork, respect and fairness, integrity, professionalism, and passion.

Represented by Mr. Mustapha M. Ibrahim, executive director, Operations, Hassan, said, the NDIC ACTU has strengthened the Corporation’s operational system through the implementation of various compliance measures to ensure ethics, integrity, transparency and accountability in the workplace.

He explained that the specific measures include robust Internal Controls, regular Risk Assessments, and strict adherence to regulatory guidelines, and comprehensive training programs for employees.

Hassan described the inauguration as a significant step in the Corporation’s ongoing commitment in the fight against corruption and enhances transparency.

He emphasised that NDIC Management remains committed to supporting ACTU activities, recognizing the unit’s critical role in ensuring the Corporation’s operations are conducted with integrity, free from corruption, and fostering public trust.

Dr. Musa Adamu Aliyu, chairman, ICPC, who was represented by Mr. Olusegun Adigun, acting director System Study and Review, ICPC, praised NDIC management for their dedication and active support in establishing and advancing the activities of the ACTU to address corruption issues and foster ethical practices.

He applauded the efficiency and diligence of the NDIC ACTU in fulfilling its mandate, resulting in the Corporation retaining the first position for two consecutive years on the annual ICPC Ethics and Integrity Compliance Scorecard.

He urged the new ACTU members to see their nomination as an opportunity to build on the good legacies of the previous members and to complement Management’s efforts in promoting the core values of the Corporation through their assigned duties.

 

 


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Moniepoint, Community Pharmacists to Explore Digital Financial Inclusion for Health Industry

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Issues bordering on the need to strengthen the pharmaceutical supply chain and distribution leveraging digital technology, reducing the prevalence of fake medicines exacerbated by the unregulated and uncoordinated open drug market, bringing digital financial inclusion to the forefront of the health industry and achieving Universal Health Coverage, UHC for all Nigerians even in the face of its expanding population and limited human resources for health care have been brought to the fore.

L- R Regional Sales Manager, Moniepoint Inc, Emmanuel Imouokhome, National Secretary, ACPN, Pharm. Omokhafe Ashore, National Chairman, ACPN, Pharm Wale Oladigbolu and Vice President, Sales and Partnerships, Moniepoint Inc, Ifeanyi Duru, Chairman, ACPN Conference Planning Committee, Pharm. Grace Ikani and Lagos State Coordinator, Richard Eseka, during the courtesy call which held at the Moniepoint Inc office in Lagos

These subjects among many were raised during a courtesy visit by some National Executive members of the Association of Community Pharmacists of Nigeria (ACPN) to the Moniepoint Inc office in Lagos. With an average of 480,000 daily footfalls across over 6,000 community pharmacies in Nigeria, the ACPN plays a vital role in Nigeria’s healthcare system as front-line workers who promote public health and well-being, beyond dispensing medications as they serve as trusted healthcare providers within communities, offering valuable advice, counsel, and preventive care.

Leading the ACPN delegation, the National Chairman, ACPN, Pharm Wale Oladigbolu lauded the giant strides made by Moniepoint in providing reliable and seamless digital payment services to community pharmacies across the country adding that some other players in the pharmaceutical still operated primarily with cash, thus limiting their growth potential and financial inclusion.

He noted that Nigeria’s health care industry was ripe for disruption using digital and technological know-how to achieve UHC, social health insurance, supply chain systems and data for policy formulation.

“This visit to Moniepoint today is underscored by our belief that a well structured collaboration between both organizations will produce transformative high yield results and benefit the nation’s healthcare system at large. Such collaborations enhance not only the operational efficiency of our pharmacies but also ensure that our patients and customers benefit from the convenience and security of digital financial services. Integrating financial technology seamlessly into everyday health services, making them more accessible and efficient for all is a noble task that all stakeholders should strive towards achieving,” he said.

Furthermore, he solicited for Moniepoint’s robust participation at the Association’s 43rd annual Scientific Conference scheduled for Ibadan, Oyo State later in the year. He noted that this year’s event will deliver a peerless experience for all attendees in terms of skills and knowledge acquisition, as well as the sporting and entertainment value added initiatives that have been lined up.

Vice President, Sales and Partnerships, Moniepoint Inc, Ifeanyi Duru who expressed his delight at the opportunity to collaborate with the ACPN and deploy the digital financial services provider’s cutting-edge technology to drive greater financial empowerment and inclusion in Nigeria’s healthcare industry.

“Creating financial happiness is our mantra and a more inclusive financial ecosystem that caters to the unique needs of the health industry in Nigeria is in perfect sync with what we stand for at Moniepoint. There is a significant opportunity here to elevate the interests of community pharmacists and give fresh impetus to the way community pharmacies operate by layering tech and digital payments for socio-economic development. The potential impact of this collaborative effort especially in bridging significant gaps in the value chain is huge and one which we relish the opportunity to tackle,” he said.

Notable professionals present during the visit include National Secretary, ACPN, Pharm. Omokhafe Ashore, Chairman, ACPN Conference Planning Committee, Pharm. Grace Ikani, Regional Sales Manager, Moniepoint Inc, Emmanuel Imouokhome, State Coordinator, Richard Eseka, Public Relations Manager, Moniepoint Inc, Bemigho Awala and Brand Story-teller, Emmanuel Paul.

Moniepoint’s comprehensive and easy to use suite of payment, banking, credit, and business management tools continues to empower over 2 million individuals and businesses across the country to thrive and better serve their communities in a manner that drives economic growth and social impact.


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