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Nigeria to become “Christmas tree” in Bandwidth- Kruyt

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David Kruyt, managing director, Dimension Data West Africa has over 20 years experience in the ICT industry.
Kruyt joined Dimension Data in 2003 as customer advocate: sales, operating in South Africa’s Western Cape Province but in his current position, he is responsible for the management of the entire Western African region, from Cameroon to Liberia.
Over the past four years, Kruyt, has been instrumental in establishing Dimension Data’s Nigeria office.

Cisco Telepresence
I have taken customers to Cisco to sell them the option of Telepresence. Our biggest challenge in Nigeria is bandwidth, and Telepresence is largely dependent on bandwidth. Companies want to communicate internationally or locally – then Telepresence could be an option. Provided it is international, the bandwidth required to deploy it becomes very expensive. International connectivity here is going to stifle any growth in the Telepresence market. Telepresence is a fantastic product but the problem is bandwidth. If there is enough bandwidth – no problem. The issue is that you have a supply and demand situation here, so as long as the demand exceeds the supply, we are going to have issues. If the bandwidth is good and you can afford to pay for it, fantastic!
Environmental Monitoring Solutions and Businesses
Environmental monitoring can be related to a situation whereby you have a bank which is running multiple branches throughout the country, and they have requirements to keep their operations running at 99.99 percent. For power generation, environmental monitoring helps in monitoring the fuel level or charging the batteries. That and a number of others are the kinds of environmental monitoring solutions we put in place. It could be remote access control – for someone accessing a cell site of a GSM company without the right permission, we can have monitoring on that, whereby we send SMS or e-mail to the company, if it is connected. To ensure that technicians are not deployed to field for no reason, this kind of solution connects you pin-point to business-critical areas and issues are brought to your attention. You can understand sometimes if an ATM at The Palms or some remote village goes down, the priority is to get the one at The Palms up before that at the village. Those kinds of solutions would give you detailed information to make decisions around business.
Fibre Backbone
Dimension Data is an infrastructure company but it has a subsidiary called Internet Solution (IS), which is an ISP. IS leverages the likes of MTN using multiple options. Dimension Data does not provide their own infrastructure, but takes existing infrastructure, carry along on top of that and then maximize it for customers.
Putting in Place Customer Interaction Solutions
It all depends on the business needs. You have different applications around business requirements. If you look at the GSM world, their customers need to get information around their billings and issues concerning the network. In their interactions with their customers, the first touch point is the call centre. Now the call centre is not just about the telephone; it is a multiple channel to get hold of call centre agents whether by voice, e-mail, fax, SMS or whatever. So, the complexity of the solution that the service providers put in place to communicate with their customers, determines the kind of service we can offer such service provider. A call centre that cannot be reached either by e-mail, SMS or phone call has a big problem. As it is, 90 per cent of the call centres are over subscribed – you can never get through and you end up getting an automated message. I think there is a lot to be desired around the management of a call centre. The technology is the easy part; it is only about 10 per cent. Actually, the staffing, training and understanding of customers’ requirements are very crucial in the field. In the banking sub-sector, Internet banking, telephone banking, require a mature call centre agent to understand the needs of the customer and also have a history of what the customer has done. If I have an issue about a money transfer that was meant to have been deposited the day before and my feedback is that it is not in yet and I should call later; if I call the agent later on, he/she would be required to have a history of how many times I have called. The trend worldwide was to reduce the number of bank branches and go to call centres, but I think generally people like to have human contact. You see that in Nigeria now, and that is why you find numerous bank branches scattered all over. There are challenges around call centres per se, but you cannot do without them.
Idea of Good Network Security Solution
Security is not just network security, there is internal security, wider area network security – there is a bunch of stuffs which goes around security. So, I would say that security is something that needs to be monitored all the time, and you have to have a security provider who would actually proactively update from inside the business through the edge of the business, to the external business. Our biggest challenge today is data integrity and people stealing data. There are lots of good solutions coming up to address that issue. Dimension Data has a security business which uses the best of breeds from various vendors, and we put them together to give customers a holistic solution. 
What are the implications of using products that have reached end-of-life?
Manufacturers provide support which lasts for a period of time – say 3 or 5 years. Once it gets to end of life, the support either ceases or becomes very expensive. There are certain devices that can run forever and you would never have an issue. The problem is, if you are running mission critical applications say banking, oil & gas applications or payroll, can you afford to run on equipment that are of end of life with no support? I would say no! If you are an enterprise business, you need to be able to provide services to your customers, it is imperative that you ensure you stay ahead of the game because if you do not, your competitors are going to provide a better service with innovations. That is what it is all about. People develop equipment that cannot last forever. Things change, we change; we want more out of our lives while doing it with less.
Strengths of IT as a Service
IT as a service is becoming a real part of our business now. An enterprise with a massive IT department could call on a company like Dimension Data that has a pool of resources in all levels that can be deployed on time required basis. IT as a service is difficult for customers to understand, but we are getting to a stage where we have the outsource and the in-source model – we would be providing manpower to do the job and the customer makes some service level agreements. If the system goes down or if the manpower is not available, we have to provide an alternative. Dimension Data is not a company where we provide services and not meet our service level agreements. We provide 100 per cent service level agreements, and are priority driven. That is a great opportunity for customers to leverage their kind of solutions. So I believe IT as a service is going to grow tremendously in the next 18 months to 3 years as the demand for it increases.
Dimension Data’s Global Services Operating Architecture in Nigeria
GSOA literally is a global services operation which cuts across the entire world. If a call is logged today in Nigeria, that call can be tracked to Europe, America and Asia. If we have an engineer who is based in London, he should able to offer support without stress. So we have become a global support centre. Having said that, Dimension Data does not manufacture anything. We provide 1st, 2nd and 3rd level and sometimes 4th level support. With the right agreement with the OEMs, we pass on the 4th level support to them to sort out. We are in global partnership with Cisco, Microsoft, IBM and a score of others.
Collocating for Best Results?
I am baffled how six operators can lay their own fibre throughout the country while in elsewhere, there are two or three national providers who provide infrastructure and everybody leverages on them. The infrastructure on ground in Nigeria now is non-functional. It could have provided a platform for every GSM and fixed line operator to carry their traffic on. Now with a situation whereby each operator puts his own fibre in the ground, I think there would come a time when all the operators realize that they need to work together, and would cooperate and provide interconnect not just on the GSM platform but in infrastructure, in order to make the best use of it. When two or three more offshore Internet cables come into this country, Nigeria would become like a “Christmas tree” in terms of bandwidth. When offshore cables arrive here, I think we would see a lot of interactions among all the operators – using one another’s fibre to get Internet and voice traffic to the end of Nigeria. So, maybe it is not a bad thing that these cables are laid now, but it is at a cost to the end users of ICT services. Mark my words, when reliable offshore cables come into this country, you are going to see business, education, healthcare and government grow to a higher level. Moreover, the more offshore cables, the better because those would drive down the cost of bandwidth in the country.

 


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SSDC Warns Businesses against Cyber, Election-Related Risks

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Security Skills Development Company (SSDC) has released its 2026 Security Outlook, highlighting four major security challenges expected to shape Nigeria’s business and operating environment as the country moves closer to the 2027 general election.

SSDC Warns Businesses against Cyber, Election-Related Risks

The report, developed from a nationwide survey and expert contributions at the recently concluded Security Thought Leadership Roundtable, identifies internal security threats, protection of national assets, cyber risks and election-related instability as the most significant concerns facing organisations and institutions in the coming year.

According to SSDC, findings from the survey and stakeholder discussions reveal growing concern over the increasing complexity of security challenges and their potential impact on business continuity, economic stability and public confidence.

A substantial number of respondents identified internal threats within organisations as an emerging risk, pointing to the need for stronger corporate governance, workforce integrity measures and structured risk management systems.

Security experts at the roundtable noted that weaknesses in critical public infrastructure and national assets could have far-reaching consequences for the economy and national development if not adequately addressed.

The report also highlights cybercrime as a persistent and evolving threat to both public and private sector institutions.

Participants stressed the importance of strengthening cyber resilience through proactive monitoring, investment in technology-driven safeguards and improved security awareness.

Another key concern raised in the outlook is what SSDC described as the “2027 Election Shadow.” Many respondents expressed concerns about the possibility of heightened political tension as the election season approaches, warning that uncertainty and security disruptions could affect business operations, investment decisions and overall economic confidence.

Speaking on the report’s findings, Mike Igbodipe, managing director, SSDC, called for a more strategic approach to security management across both public and private sectors.

He said organisations must move beyond reactive security measures and integrate security considerations into their broader strategic planning and decision-making processes. He also advocated the development of a gold-standard, locally certified training programme for security professionals tailored to Nigeria’s unique security environment.

SSDC, a security training and consulting firm focused on advancing professional standards in Nigeria’s security sector and strengthening industrial resilience through capacity building and strategic expertise, said the Security Outlook forms part of its ongoing thought leadership initiative aimed at promoting informed dialogue on national security, institutional resilience and risk management.

The company reaffirmed its commitment to supporting stakeholders through research, training and strategic advisory services designed to improve preparedness and response to emerging security challenges.

 

 

 


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Moniepoint DreamDevs Bootcamp Graduates Second Cohort to Strengthen Homegrown Talent Pipeline

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L-r: Co-Founder/Chief Operating Officer, Semicolon, Ashley Immanuel; Employer Brand Manager, Moniepoint, Celestina Dike; Head of Engineering, Moniepoint, John Ojetunde and Head, Talent Acquisition, Moniepoint, Perpetual Ibe at the Moniepoint DreamDevs Demo Day presentation which held in Lagos.
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Moniepoint Inc., Africa’s leading digital financial services provider, has officially graduated the second cohort of its flagship DreamDevs Bootcamp, marking a significant milestone in the company’s ongoing effort to build world-class engineering talent from the ground up.

The graduation was celebrated at a Demo Day event held in Lagos, themed “Training Done! Demo Up!”, where participants presented capstone projects built to real-world engineering standards.

The graduation comes at a crucial time for Africa’s tech ecosystem. Although Nigeria’s tech talent is growing, it isn’t sufficient, especially at the mid-to-senior engineering level, where demand far exceeds supply. By 2030, the global shortage of software developers could reach 85 million, leading to economic losses of $5.5 trillion. For a continent developing its digital infrastructure, this is critical. Moniepoint’s DreamDevs Bootcamp is a strategic response to these challenges.

The nine-week curriculum, created by Moniepoint’s Engineering Unit in partnership with Semicolon, covered Java Object-Oriented Programming, Data Structures and Algorithms, Software Testing, MySQL, Spring Boot APIs, System Design, Docker, Messaging Queues, Frontend UI, and Cloud Infrastructure. Participants received programme stipends and mentorship from experienced Moniepoint software engineers, gaining valuable exposure to the production environment of one of Africa’s fastest-growing fintech firms.

During the Demo Day presentation, the participants paired into 9 teams were excited to showcase how they have deployed knowledge and skills gained during the course of the bootcamp  into real and useful  solutions in real estate, hospital management, event management, food and agriculture.

Commenting, Felix Ike, Co-Founder and Chief Technology Officer of Moniepoint, said, “DreamDevs is a structural investment in Nigeria’s digital economy, not a recruitment exercise, not a pipeline built solely to serve Moniepoint’s hiring needs. That said, we are proud that some graduates from our first cohort are already active members of our engineering team, proof that when young African engineers are given the right training and the right environment, they can compete at the highest level”.

Felix added that “Engineering excellence is not a naturally occurring phenomenon. It is a curated and intentionally built process that requires the right systems, the right resources, and sufficient time to take hold. Building that process and making it accessible to the brightest young engineers on this continent is a responsibility we have chosen to own.

Africa’s digital economy is attracting significant global capital, yet the talent infrastructure required to sustain that growth remains underdeveloped. The DreamDevs Bootcamp and our other capacity-building initiatives across some of Nigeria’s public universities demonstrate Moniepoint’s commitment to this responsibility.

The initiative also aligns with Nigeria’s broader national agenda on technology skills development. Moniepoint serves as a key sponsor of the Federal Government’s 3 Million Technical Talent (3MTT) programme, which focuses on mass technical skills training across the country. While 3MTT addresses the scale challenge, DreamDevs provides depth, offering a specialised, end-to-end pathway from foundational training through to employment within Moniepoint’s complete development ecosystem.

As Nigerian fintechs deepen their infrastructure ambitions, the ability to grow engineering capacity that feeds these aspirations requires an urgent industry intervention, as Moniepoint is demonstrating to address Africa’s engineering talent challenge.


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NITDA, Benin’s Digital Agency Strengthen Ties on Digital Transformation

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The National Information Technology Development Agency (NITDA) and Agence des Systèmes d’Information et du Numérique (ASIN), the Information Systems and Digital Agency of the Republic of Benin, have moved to strengthen bilateral cooperation on digital transformation, digital public infrastructure, and innovation-driven governance.

The commitment was reaffirmed during a courtesy visit by the Beninese delegation to NITDA’s corporate headquarters in Abuja, where discussions centred on deepening bilateral cooperation, sharing best practices, and advancing digital development across the region.

Speaking during the engagement, the Director General of NITDA, Kashifu Inuwa, represented by the Director of Stakeholder Management and Partnerships, Dr. Aristotle Onumo, said regional collaboration remains critical to advancing Africa’s digital economy and building resilient digital ecosystems capable of supporting sustainable growth.

He noted that NITDA is committed to driving Nigeria’s digital transformation through the development of policies, standards, and strategic frameworks designed to modernise governance and improve service delivery across the public sector.

According to him, the agency has developed several foundational frameworks, including the Enterprise Governance Framework, Digital Transformation Framework, and Software Quality Assurance Framework, to guide Ministries, Departments, and Agencies (MDAs) in their digital transformation journeys.

“Our goal is to move government institutions beyond basic digitalisation to full digital transformation, and ultimately, to build an intelligent, data-driven government powered by emerging technologies such as artificial intelligence,” he said.

Inuwa also disclosed that since 2018, NITDA has reviewed over ₦1.5 trillion worth of government IT projects to ensure compliance, technical alignment, and value for money.

He said the intervention has helped the Federal Government save more than ₦300 billion by eliminating duplication, promoting shared services, and improving the success rate of digital projects across ministries, departments, and agencies.

On digital public infrastructure, he revealed that Nigeria has transitioned from fragmented agency-to-agency data exchanges to a more integrated and citizen-centred digital ecosystem through the Nigerian Data Exchange (NGDX) platform.

He explained that the platform provides a federated and centralised framework for seamless data exchange among government institutions while preserving the autonomy of individual information systems.

According to him, the proposed e-Government and Digital Economy Bill will provide the legal backing needed to strengthen the platform and institutionalise digital collaboration across government.

The DG further highlighted NITDA’s Strategic Roadmap and Action Plan (SRAP 2.0) 2024–2027, which aligns with the Federal Government’s Renewed Hope Agenda and focuses on critical areas such as digital literacy, research and development, cybersecurity, innovation, inclusive access, and strategic partnerships.

Earlier, the Head of International Partnerships at ASIN, Tildy Erlong, said the delegation’s visit followed a recent Smart Africa workshop in Abuja and was aimed at strengthening institutional ties and learning from Nigeria’s digital transformation experience.

She described ASIN as the operational agency under Benin Republic’s digital ministry, responsible for implementing strategic digital development projects across the country in collaboration with key institutions, including the national identity agency, ANIP, and the cybersecurity agency, CENIN.

Erlong highlighted Benin’s achievements in digital public infrastructure, noting that about 98 per cent of the country’s population—approximately 13.6 million citizens—has been enrolled on its digital identity platform.

She added that more than 60 government agencies and service institutions are connected through Benin’s XROAD interoperability platform, enabling the delivery of over 250 digital services to citizens.

According to her, Benin is also prioritising digital inclusion, open-source systems, and the deployment of artificial intelligence to improve service delivery in sectors such as healthcare, education, and justice.


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