E-Business

As Nigeria marks 19 years of democracy after the return to civilian rule, opinion is divided on how well the country has harnessed the dividends of democratic governance.
While a school of thought holds that the dark days of military dictatorship and autocratic rule, which the return to democracy in 1999 put paid to, remains a high point worth celebrating; there is a contrary view in many quarters that, in spite of the switch from jack-boots to civilian attire, Nigeria remains mired in a seemingly unending struggle to enthrone the values of true and all-inclusive democracy.
On May 29th 1999, Nigerians had witnessed a momentous change of guard; one which finally saw the country shed its well-worn toga of a pariah state when Chief Olusegun Obasanjo took office as President of Nigeria, the first elected and civilian head of state following 16 long years of military rule.
Nineteen years after, the jury is still out on whether our nascent democracy is thriving…
One area in which a sense of democracy has thrived and continues to thrive, however, is the Nigerian e-commerce sector.
For long regarded as a potential cash-cow, e-commerce in Nigeria has seen the influx of a number of entrants or players, foreign and local, all of whom capitalized on the freedom and democratization of access to take roots, spread their tentacles and attempt to reap the windfall from an industry that has been severally predicted to explode.
And why not?
With a booming youthful population, growing internet access and an aspirational mindset among the majority of its populace, e-commerce in Nigeria is widely regarded as the next big thing; an industry that could transform even the most hopeless start-up to a multi-million-dollar company in a couple of years.
Experience, nevertheless, tells a different tale.
A tale of false starts, of shattered dreams, of the untold stories of many who came, saw and quietly exited the scene.
The Nigerian business terrain, democratic though it may be, is a tough one to successfully navigate. Aside the near-absence of any form of government support for the technology sector, in which e-commerce is firmly situated, start-ups in this industry face a herculean battle to stay afloat.
It is a battle akin to swimming against a strong tide.
In addition to being a cost-intensive venture, cracking e-commerce in Nigeria requires a large dose of local knowledge; not only of the peculiar business terrain but also of the cultural nuances and predilections that shape the shopping behavior of the average Nigerian.
One of these shopping traits is the uncompromising desire of every Nigerian for genuine quality.
You may claim to offer the best prices unmatched anywhere else but as long as the item or product in question is fake or sourced from a grey channel, you had better not waste that marketing budget.
Here in Nigeria, e-commerce is democracy; a democratic rule governed by offering the average shopper a range of shopping platforms, online and offline; a multiplicity of payment options: cash, online payment, e-wallet, etc. and delivery solutions that guarantee no late delivery stories.
Above all, you must provide access to genuine products and take responsibility for it.
In reality though, a pertinent question worth asking: how many e-commerce companies in Nigeria can claim absolute responsibility for the quality of products they carry? How many can trace the source of their items to the Original Equipment Manufacturers? And how many can boast of owning warehouses for stocking large volumes?
Perhaps, only one stands out…
Recently, smart Nigerians have begun pushing a movement to enthrone quality democracy in their shopping activities; a democratic insistence on quality.
It began like a whisper that started catching on in social circles and has now gained currency among many.
Konga Me
A phrase that brings to life the determination of every Nigerian shopper to get only the very best quality. Put in another way, Konga Me is a new universal language for genuine products only. It is a term that has become popular, not only among young ones, but among adults and trendy youths to differentiate quality products from fake ones sourced from unreliable platforms.
Used to refer quality-minded shoppers to Konga, the e-commerce giant that emerged from the merger between Yudala and Konga after the latter’s acquisition by the Zinox Group, Konga Me is also used to request for quality gifts or favours from friends, family and associates.
As Nigeria marks 19 years of democracy today, Tuesday May 29th 2018, there is no better time to insist on quality product democracy… Indeed, no better time to Konga Me.
E-Business
PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation
African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.
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This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.
It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.
The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.
Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.
“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”
Finding their way
Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.
The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.
PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.
Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”
Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.
Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.
Ambition versus execution
Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.
Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.
Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”
Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.
Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.
PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.
Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”
E-Business
Firm Reviews the Evolution of Phishing Threats in 2025

A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.
Calendar-based phishing targets office workers
A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.
When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.
Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.
Voice message phishing with CAPTCHA evasion
Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.
This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.
MFA bypass via fake cloud service logins
These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).
These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.
To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.
“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.
“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.
E-Business
NDPC Commits to Balancing Data Privacy, Protection Information

Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.
Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.
“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.
He added that the commission has been very bold in taking risks that would bring about growth.
“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.
In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC), stated that Internet of Things holds promise for Nigeria’s economy.
The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.
“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.
“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.
“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.
Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.
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