Telecom
Customer Service Week: Zedcrest Celebrates the Power of Service
Zedcrest Group, New-age financial solutions powerhouse, last week joined the rest of the world to mark the 2021 Customer Service Week by celebrating its customers and staff for their patronage and commitment to service excellence.
The week-long event with the global theme, “The Power of Service,” was celebrated across all its branches from October 4th – 8th.
In his statement, Adedayo Amzat, group managing director of Zedcrest Group, expressed gratitude to customers of the company for their patronage and loyalty over the years.
According to him, the company explicitly recognizes the power of customers and service and plans to continue to accelerate transformational growth in Africa by leveraging technology to deliver excellent customer experience.
“Allowing us to provide you with our services is of great importance to us. We don’t take your support and patronage for granted”, he said.
“At Zedcrest, we will continue to leverage our solid business models, highly professional staff, innovation, bespoke solutions, and technology to turn the aspirations of customers into life-changing opportunities”, he assured.
Amzat also commended the staff of the company across the country for their dedication to duty.
On her part, Renah Osiemi, chief operating officer of Zimvest, said the company is always excited at the extensive opportunity to honour service excellence during the week-long celebration.
She added that the Instagram Live session held on Thursday, October 8, 2021 as part of the celebration, was to provide financial tips on how Zimvest clients and prospects can work with whatever stage they are in and start their wealth creation journey.
“This year’s event resonates strongly with us,” Ever Obi, managing director of Zedvance Finance Limited, stated. “We pride ourselves as a company made up of world-class experts inspired by a culture of excellence.
“We will continue to go above and beyond to develop and offer solutions that are tailored to each customer’s lifestyle and aspirations. We’re taking advantage of customer service week once again to express our gratitude to all of our stakeholders.”
The celebration highlighted the importance of customer service, the staff members who deliver exceptional support on a daily basis and the customers whose continued loyalty and patronage are the drivers for business success.
Activities embarked upon during the week include customer appreciation and engagement. Both junior and senior staff members of Zedvance Finance Limited, the consumer lending arm of Zedcrest Group and Zimvest (Zedcrest Investment Managers), its asset management subsidiary called and appreciated customers for their continuous patronage. Customers also won a lot of goodies across all of the company’s social media platforms.
Special dress codes were also observed by staff throughout the week, to mark the celebration.
The Zedcrest Group is customer-focused with a track record of creating industry-leading products, services, and platforms across different verticals of the financial sector.
With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.
Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.
The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.
Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.
In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.
Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.
With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.
SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.
SHELT
The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.
SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.
“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”
The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.
Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.
Dina Powell McCormick
The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.
A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.
Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.
The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions
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