E-Financial
Insurance Professionals Urge Operators to Embrace Digitisation

The Chartered Insurance Institute of Nigeria has urged insurance operators to evolve, embrace change and digitise their processes to enable them to meet customers’ needs and expectations.

This was part of the communiqué issued at the end of its 2021 Insurance Professionals Forum in Abeokuta, Ogun State, with the theme ‘The insurance industry in the digital age’.
The professionals urged the regulator to encourage, support and facilitate the digitalisation change in the insurance industry and provide guidance for other stakeholders.
They said, “There is a need for data analytics to promote digitisation; there is an urgent need for the adoption of digital sales agents.
“There is a need to promote ethical standards within the industry so as to earn public trust in services provided by operators; and to take advantage of the existing payment system in Nigeria with a view to promoting multiple premium payment methods such as USSD and mobile app.”
The CIIN highlighted the need for professionals to secure the insurance industry space with digitalisation.
It recognised the need for professionals to learn and acquire new soft skills required to achieve digital operations.
The institute stressed the need to assess or evaluate the impact of digitisation on the operations of the insurance industry and take collaborative efforts to manage the risks exposures
Speaking at the conference, the Commissioner for Insurance, Mr Sunday Thomas, said, “The insurance industry is currently lagging behind and needs to reassess its business model, re-evaluate its strategy and make the digital agenda a high priority.
“If this is not done, it will be difficult to deliver on customers’ expectations and new entrants, insurtech companies and leading digital competitors, will take advantage of this weakness. It is time for insurers to evolve and do the needful.”
He said this would require a different set of skills, culture and operating model.
According to him, the only explorable option for the industry is to maximise its positioning in the digital age as waiting is not an option.
He said that an insurance company in Columbus, Ohio, US, had embraced the use of AI, cloud computing, machine learning to enable everyone with smartphone get a motor rate based primarily on their driving behaviour, rather than relying on historically based demographic data to determine rates.
Thomas said, “The commission is desirous of a fully digitised industry. More so, the COVID-19 pandemic has accelerated the adoption and the use of digital technologies in the Nigerian insurance sector.
“To this extent, on September 1, 2021, the NAICOM Portal was successfully launched. In order to ensure effective and efficient utilisation of the portal, the commission directed all operators to integrate, connect and upload five years historical data of all policies issued from January 1, 2016 to NAICOM Portal on or before March 1, 2021.”
E-Financial
Ecobank in Talks with Bank of China for Direct Yuan Settlement

Ecobank, Pan-African lender, said it is in advanced talks with the Bank of China to set up a direct yuan settlement system by the end of 2026, eliminating the need to use the U.S. dollar as an intermediary in trade with China.

For traders in Lagos, Nairobi or Lomé sourcing goods from China, payments have so far been complex and costly.
Paying a supplier in Guangzhou typically requires converting local currency into dollars, then into yuan.
The two-step process increases banking fees and cuts into margins.
Ecobank aims to remove that constraint.
“We are looking at opportunities for us to settle with, instead of going through the dollar, we do it directly with the Chinese yuan,” Jeremy Awori, chief executive, Ecobank told Reuters.
The move reflects current trade dynamics: China is Africa’s largest trading partner by a wide margin. Chinese exports to Africa rose 26% to $225 billion in 2025, contributing to a record $348 billion in total trade.
Beijing has also expanded its financial footprint, with around $39 billion in new contracts signed in 2025, making it the largest bilateral investor by new flows.
Ecobank’s talks with the Bank of China are part of a broader shift across Africa to reduce reliance on the dollar.
In November, South Africa’s Standard Bank took a similar step by joining China’s Cross-Border Interbank Payment System (CIPS).
Across the continent, governments and financial institutions are seeking alternatives to a currency that has become costly and harder to access. Backed by the African Union, the Pan-African Payment and Settlement System (PAPSS) is already reducing conversion costs for intra-African trade. Some countries are moving further: Tanzania and Zambia have restricted the use of the dollar in domestic transactions, while the Democratic Republic of Congo plans to do the same next year.
The trend is also supported by the growing influence of the BRICS+ bloc, which Egypt and Ethiopia have joined and which is promoting a more multipolar financial system.
China is no longer the only player pursuing this strategy.
A high-stakes contest is emerging with the United Arab Emirates for financial and logistical influence in Africa.
Abu Dhabi is expanding its presence through investments in ports and energy infrastructure, alongside financial initiatives.
The UAE has signed multiple currency swap agreements with countries including Egypt, Ethiopia, Kenya and Nigeria to facilitate transactions in dirhams and local currencies, reducing reliance on the U.S. dollar.
E-Financial
CBN Warns of Cyber Hack Attempt Days after CAC Attack

Central Bank of Nigeria (CBN) has warned the public of a fresh cyber hack attempt to access personal accounts, just days after the Corporate Affairs Commission (CAC) confirmed a major cyber attack on its systems.

CBN
In a statement signed by Hakama Sidi‑Ali, acting director of corporate communications, issued Tuesday, April 21, 2026, the apex bank said cybercriminals are circulating fraudulent emails and online messages falsely claiming to originate from the CBN.
The messages reportedly contain suspicious links and false narratives about the bank’s leadership, licensing activities, and policy decisions, with the aim of compromising Nigerians’ personal information and hacking their accounts.
The CBN reiterated that its official website remains www.cbn.gov.ng and urged Nigerians to avoid clicking links or sharing sensitive data via suspicious websites or unknown contacts. It also advised the public to verify all CBN‑related communications through the official portal and recognised media outlets, and to report suspected fraudulent sites or emails to law enforcement.
The warning comes after the CAC confirmed on April 15, 2026, that its information systems were breached by hackers, exposing millions of company documents and triggering an investigation by the Nigeria Data Protection Commission (NDPC).
The CBN said it is strengthening its cybersecurity frameworks in collaboration with relevant agencies to protect the financial system and safeguard users from digital fraud.
E-Financial
PalmPay Hits 35m Users’ Milestone

PalmPay said that it has surpassed 35 million users, a figure that reflects a broader transition in the sector from rapid customer acquisition to sustained, everyday financial usage.

Chika Nwosu, Managing Director-CEO, PalmPay Nigeria
The consumer payments platform entered Nigeria’s fintech market in 2019 and is today a major player, offering a suite of financial services including transfers, bill payments, and digital insurance to promote financial inclusion.
In a market historically shaped by traditional banks, emerging fintechs, and a strong cash culture, scale alone is no longer the defining benchmark of success.
Instead, attention is shifting to how effectively platforms integrate into the daily financial routines of individuals and businesses.
Central to PalmPay’s growth is its alignment with Nigeria’s payment infrastructure.
The platform has executed live transactions on the National Payment Stack operated by the Nigeria Inter-Bank Settlement System (NIBSS), placing it within an interoperable framework that connects banks, fintechs, and other financial service providers.
Within this ecosystem, industry observers note that competition is increasingly determined by system performance—uptime, transaction success rates, and reliability—rather than product differentiation alone.
However, integration at the infrastructure level does not automatically translate to inclusion. According to data from Enhancing Financial Innovation and Access (EFInA), a significant proportion of Nigerians—particularly in rural and underserved communities—remain outside the formal financial system.
To address this gap, PalmPay has expanded its agent network, mirroring a wider industry approach that combines digital platforms with physical access points.
Through these agents, users can carry out deposits, withdrawals, transfers, and onboarding, effectively bridging the divide between cash-based transactions and digital finance.
This hybrid model has become a cornerstone of financial service delivery in Nigeria, underscoring the importance of distribution alongside technology.
Beyond core payment services, PalmPay has also extended into financial literacy and capacity-building initiatives, targeting underserved groups such as women-led businesses and first-time digital users. The move signals a growing recognition that access alone is insufficient without the knowledge and confidence to participate fully in the financial system.
Overall, PalmPay’s reported scale offers insight into a maturing fintech landscape, where growth is increasingly defined not just by user numbers, but by the extent to which platforms become embedded in the everyday financial lives of Nigerians.
E-Business3 days agoCIBN Allegedly Hit by 250GB Data Breach
E-Financial3 days agoFlutterwave Dismisses Reported $75m Investment by FG
E-Business3 days agoNigeria @ Risks Losing Digital Control- NiRA
Telecom3 days agoNigeria Moves to Curb Fraud as NCC, CBN Seal Consumer Protection Pact
Telecom3 days agoFCCPC Denies Banning Airtime, Data Borrowing Services in Nigeria
E-Business3 days agoKaspersky MDR Introduces Major Updates, Strengthening Detection and Investigation Capabilities
News3 days agoBOI, RMRDC Seal MoU to Address Agric Value Chain Challenges, Boost Nigeria’s GDP
Broadcasting3 days agoNUJ Accuses NBC of Attempting to Gag Media, Demands Dialogue


















