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Insurance Professionals Urge Operators to Embrace Digitisation

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The Chartered Insurance Institute of Nigeria has urged insurance operators to evolve, embrace change and digitise their processes to enable them to meet customers’ needs and expectations.

This was part of the communiqué issued at the end of its 2021 Insurance Professionals Forum in Abeokuta, Ogun State, with the theme ‘The insurance industry in the digital age’.

The professionals urged the regulator to encourage, support and facilitate the digitalisation change in the insurance industry and provide guidance for other stakeholders.

They said, “There is a need for data analytics to promote digitisation; there is an urgent need for the adoption of digital sales agents.

“There is a need to promote ethical standards within the industry so as to earn public trust in services provided by operators; and to take advantage of the existing payment system in Nigeria with a view to promoting multiple premium payment methods such as USSD and mobile app.”

The CIIN highlighted the need for professionals to secure the insurance industry space with digitalisation.

It recognised the need for professionals to learn and acquire new soft skills required to achieve digital operations.

The institute stressed the need to assess or evaluate the impact of digitisation on the operations of the insurance industry and take collaborative efforts to manage the risks exposures

Speaking at the conference, the Commissioner for Insurance, Mr Sunday Thomas, said, “The insurance industry is currently lagging behind and needs to reassess its business model, re-evaluate its strategy and make the digital agenda a high priority.

“If this is not done, it will be difficult to deliver on customers’ expectations and new entrants, insurtech companies and leading digital competitors, will take advantage of this weakness. It is time for insurers to evolve and do the needful.”

He said this would require a different set of skills, culture and operating model.

According to him, the only explorable option for the industry is to maximise its positioning in the digital age as waiting is not an option.

He said that an insurance company in Columbus, Ohio, US, had embraced the use of AI, cloud computing, machine learning to enable everyone with smartphone get a motor rate based primarily on their driving behaviour, rather than relying on historically based demographic data to determine rates.

Thomas said, “The commission is desirous of a fully digitised industry. More so, the COVID-19 pandemic has accelerated the adoption and the use of digital technologies in the Nigerian insurance sector.

“To this extent, on September 1, 2021, the NAICOM Portal was successfully launched. In order to ensure effective and efficient utilisation of the portal, the commission directed all operators to integrate, connect and upload five years historical data of all policies issued from January 1, 2016 to NAICOM Portal on or before March 1, 2021.”


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E-Financial

Reps Committee Recovers N521m Unremitted VAT from CBN

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House of Representatives Public Accounts Committee (PAC) says it has recovered over ₦521 million in unremitted Value Added Tax (VAT) from the Central Bank of Nigeria (CBN).

Reps Committee Recovers N521m Unremitted VAT from CBN

This is part of an ongoing investigation into revenue leakages and outstanding funds owed to the federal government.

Bamidele Salam, chairman of the Committee, disclosed this while providing an update on the probe into transactions conducted through the Remita platform.

According to Salam, the investigation was initiated following a resolution of the House of Representatives to examine alleged revenue leakages, non-compliance with standard operating procedures and breaches of service level agreements linked to the Remita payment platform.

He said the committee had uncovered several outstanding liabilities and led to multiple recoveries.

Salam revealed that the committee discovered that the CBN failed to remit VAT amounting to ₦521,765,134.17, representing tax deductions on fees earned from Remita transactions.

He described the recovery as evidence of the effectiveness of legislative oversight in promoting accountability and safeguarding public resources.

The lawmaker maintained that the committee would recover all outstanding funds due to the Federal Government and blocking avenues for revenue leakages across public institutions.

It added that the CBN has been directed to remit the outstanding amount into the Federal Government Treasury and provide evidence of compliance.

The Public Accounts Committee is expected to continue its hearing on the matter on Monday, June 8, 2026, at the National Assembly in Abuja.

 

 

 

 


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CBN Imposes N100m Penalty on Dealing Bank Inadequate Processing of Forex Documents

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Central Bank of Nigeria (CBN) has said that any authorised dealer bank the processes foreign exchange (forex) transactions without proper documentation will be fined N100 million.

CBN Imposes N100m Penalty on Dealing Bank Inadequate Processing of Forex Documents

In addition, the bank will pay N10 million for each transaction involved.

The sanctions are contained in the fourth edition of the Foreign Exchange Manual, which serves as a guide for participants in Nigeria’s forex market.

According to the CBN, the updated manual aims to improve compliance, increase transparency, and strengthen confidence in the foreign exchange system.

Banks are now required to obtain, verify, and keep all necessary documents before releasing foreign currency to customers.

Similar documentation requirements apply to forward and swap transactions, where proof of the underlying trade or obligation must be provided before settlement.

For import transactions, importers must continue to provide documents such as Form M, invoices, certificates of origin, packing lists, and shipping documents.

They must also submit Exchange Control Documents within 90 days after negotiating shipping documents through overseas correspondent banks.

The CBN warned that failure to meet documentation requirements will attract escalating sanctions.

A first violation will result in a 90-day suspension from forex transactions, a second violation will attract a 180-day suspension, and a third offence will lead to a one-year suspension.

A fourth violation could result in a complete ban from participating in forex transactions.

Banks that fail to report cases of default to the CBN will also face sanctions.

The apex bank further tightened reporting requirements. Institutions that submit required daily or monthly returns late will be fined N500,000, while those that fail to submit returns at all will pay a minimum of N5 million, plus an additional N500,000 daily until compliance is achieved.Afternoon Paper Subscription

The revised manual also strengthens oversight of banks’ foreign currency exposure.

Financial institutions that exceed approved Net Open Position limits will receive a warning for the first offence, a 10-working-day suspension from the Nigerian Foreign Exchange Market for the second offence, and a 90-day suspension for the third violation.

The CBN also imposed sanctions on unauthorised reallocation of foreign exchange funds. Any bank found engaging in such practices will be fined N10 million per transaction and may face additional disciplinary action under the Bankers’ Committee ethics framework.

According to the CBN, the new measures are aimed at promoting transparency, strengthening market discipline, reducing abuses, and improving investor confidence in Nigeria’s foreign exchange market.

 


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BOI Wins Dual Honours @ EMEA Finance Awards for Sustainability and Social Impact Leadership

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The Bank of Industry (BOI) has been recognised with two prestigious awards at the recently concluded EMEA Finance Achievement Awards, reinforcing its position as a leading development finance institution driving inclusive and sustainable economic growth across Africa.

The Bank received the Best Sustainability Deal in Africa Award for its financing intervention under the Nigeria Distributed Access through Renewable Energy Scale-up (DARES) Project and the Best Social Development Deal in Africa Award for its flagship Guaranteed Loans for Women (GLOW) programme.

The award-winning DARES initiative is being implemented by BOI in collaboration with the Rural Electrification Agency (REA) and supported by the World Bank through a $750 million International Development Association (IDA) credit facility. The programme is designed to expand electricity access across underserved and unserved communities through the deployment of solar mini-grids.

The initiative forms part of BOI’s broader Power and Utilities portfolio, through which the Bank disbursed ₦27 billion to eight businesses in 2025. According to BOI’s 2025 Annual Development Impact Report, all supported projects demonstrated 100 per cent financial additionality, indicating that they would not have proceeded without BOI’s intervention.

The Bank’s Power and Utilities portfolio also recorded the highest Development Impact Framework score across all sectors financed by BOI, underscoring the transformational impact of its investments in sustainable energy infrastructure.

Similarly, the GLOW programme was recognised for advancing financial inclusion and economic empowerment for women-owned and women-led businesses across Nigeria.

Designed to address longstanding barriers faced by female entrepreneurs, including limited access to affordable finance, collateral constraints, and capacity gaps, GLOW provides tailored financing, business support services, and capacity-building opportunities to women-led enterprises across multiple sectors of the economy.

Beyond financing, GLOW provides training, mentorship, market access support, and opportunities for women-owned businesses to strengthen their competitiveness and expand into regional and international markets, including opportunities presented by the African Continental Free Trade Area (AfCFTA).

Speaking on the awards, Dr. Olasupo Olusi, MD/CEO BOI, described the recognition as an affirmation of BOI’s commitment to financing initiatives that create lasting developmental impact.

“These awards reflect the Bank of Industry’s deliberate focus on supporting projects and programmes that deliver measurable economic, social, and environmental outcomes for Nigerians. Whether it is bringing reliable electricity to underserved communities through renewable energy solutions or empowering women entrepreneurs by providing access to affordable finance and growth opportunities, our goal remains the same: to build a more inclusive, resilient, and sustainable economy. We are honoured by this international recognition and remain committed to deepening our impact across sectors that matter most to national development.”

The dual recognition further underscores BOI’s growing reputation as a catalyst for sustainable development and inclusive industrialisation, leveraging innovative financing solutions to address critical development challenges while unlocking opportunities for businesses and communities across Nigeria.

As Nigeria’s foremost development finance institution, BOI continues to play a pivotal role in advancing the Federal Government’s economic transformation agenda through strategic investments that stimulate enterprise growth, create jobs, improve livelihoods, and strengthen the country’s long-term economic competitiveness.


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