Connect with us

Telecom

Phone Doctors Repair Phones Free @ Gloworld

Published

on

Mohammed Jameel, COO, Globacom
Kindly share this post

Globacom has redefined customer service delivery in the telecommunications industry by providing a rare opportunity for all telephone subscribers, irrespective of their network of choice, to repair their smartphones free at the various Gloworld shops in the country. 

The first phase of the scheme known as Phone Doctor, which was concluded in Lagos recently, saw the telecoms giant, in partnership with Nokia, bringing in handset technicians who carried out free repairs of customers’ smartphones.
                   
The company also offered ten percent discount on all Nokia smartphones purchased, while it gave away Nokia and Glo freebies including  200 free mobile apps.

The Phone Doctors visited the Gloworld shop on Victoria Island, and then moved to other shops in Lekki,  Ikeja Mall, Apapa, Surulere and ended in Yaba Gloworld last weekend.

The Phone Doctor project will proceed to other Gloworld shops in the country on dates to be announced in the second phase of the project.

According to Brenda Akhigbe, Globacom’s head of Gloworld, the Phone Doctor services were opened to all customers irrespective of the networks they subscribed to. She disclosed that bundled SIMs with free data plans were given out to consumers who buy devices during the exercise.

Akhigbe said that Globacom was reaching out to mobile phone users in order to deepen their telephone experience.  “We consider this service very important to our esteemed customers who would have thrown away their handsets due to minor, reparable faults.  Today, we have ‘phone doctors’ who have restored those handsets to live,” Akhigbe said.  

One of the Phone Doctors, Mr. Ahmed Usman from Nokia Care revealed that they were able to repair, update and install new software for customers’ Nokia handsets.   Asked how much the customers paid for the services, he said “…no, this is a free service to Nokia customers, sponsored by Globacom.”

Usman commended Globacom’s initiative, saying that the Phone Doctor Scheme has given real free service to Nigerians.

“The customers also were excited because they were able to get their phones repaired immediately as compared to other situations that they would need to drop their  devices till another day after the repairs,” Usman said.

One of the customers, Toyin Adebayo, was so delighted that she suggested that Globacom should take the scheme to other locations. She praised Globacom and Nokia for the initiative.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

FG Targets Alleged N3tn Capital Flight, Opens Airtime Credit Market to Nigerian Fintechs

Published

on

Kindly share this post

The Federal Government has backed moves to deregulate Nigeria’s airtime credit and data advance market, a step aimed at increasing indigenous participation, promoting competition and reducing capital flight from the country.

FG Targets Alleged N3tn Capital Flight, Opens Airtime Credit Market to Nigerian Fintechs

The move follows regulatory efforts by the Federal Competition and Consumer Protection Commission (FCCPC), which has advocated opening the market to Nigerian financial technology firms after years of dominance by foreign service providers.

Sources familiar with the development said President Bola Tinubu approved measures designed to dismantle the long-standing dominance of a South African technology firm, Optasia, in the airtime credit and data advance segment.

According to the sources, the FCCPC argued that the existing market structure had limited competition, restricted local participation and encouraged significant profit repatriation outside Nigeria.

The commission reportedly maintained that opening the sector would align with the Federal Government’s broader economic objectives of promoting local content, strengthening the digital economy, creating jobs and retaining more value within the domestic economy.

Optasia, formerly known as Channel VAS, has operated in the airtime credit and data advance market for about 12 years, providing services primarily to telecommunications operators, including MTN and some of its African affiliates.

The FCCPC is said to have raised concerns about the company’s operational structure and its contribution to Nigeria’s technology ecosystem despite its extensive activities within the country.

According to sources, the commission believes deregulation will encourage innovation, expand opportunities for indigenous fintech companies and support the implementation of the government’s Nigeria First Technology Policy.

“The commission’s position is that opening the market will promote competition, support local technology firms, create employment opportunities and reduce capital flight,” a source familiar with the matter said.

The deregulation initiative is also expected to deepen indigenous participation in Nigeria’s fast-growing fintech industry and reduce foreign exchange outflows associated with technology services.

Sources further disclosed that the FCCPC had presented the Presidency with a list of nine licensed Nigerian companies considered capable of providing airtime credit and data advance services in a competitive market environment.

The commission reportedly argued that local firms possess the technical expertise and operational capacity required to deliver the services currently dominated by foreign operators.

However, sources said Optasia had opposed the deregulation effort through legal and diplomatic channels.

According to the sources, the company has sought judicial intervention while also pursuing diplomatic engagements aimed at preserving its position in the market.

Despite those efforts, the Federal Government is said to have maintained its support for opening the sector to greater competition.

Industry stakeholders believe the move could reshape Nigeria’s digital financial services landscape by encouraging innovation, improving service delivery and creating new opportunities for indigenous technology firms.

Neither the Presidency, FCCPC nor Optasia had issued an official statement on the development as of the time of filing this report.


Kindly share this post
Continue Reading

Telecom

NITDA Backs NiRA’s Ambitious 2026 Plan to Drive Massive .ng Domain Adoption

Published

on

Kindly share this post

As part of its commitment to fast-track Nigeria’s digital economy, the National Information Technology Development Agency (NITDA) has officially approved the 2025 Annual Report and the 2026 Business Plan of the Nigeria Internet Registration Association (NiRA).

NITDA Backs NiRA’s Ambitious 2026 Plan to Drive Massive .ng Domain Adoption

The Director General of NITDA, Kashifu Inuwa, receives the Nigeria Internet Registration Association (NiRA) Annual Report from its President, Adesola Akinsanya, after a briefing on the Association’s yearly activities, milestones, and ongoing efforts to strengthen Nigeria’s internet and digital landscape

The approval came during a meeting at NITDA headquarters where NiRA’s President, Mr. Adesola Akinsanya led his board members to present the association’s 2026 vision to NITDA Director General, Kashifu Inuwa, CCIE.

Following the approval, both organisations expressed the resolve to reinforce their collaborative efforts to ensure smooth, rapid execution of their shared goals of increasing the adoption of the .ng domain across

To actualise the business plan, the DG directed NiRA to work hand-in-hand with NITDA’s e-Governance and Digital Economy Department for effective implementation, daily updates, and project tracking.

“You have my full approval for these initiatives. Let us change our strategy, sync up more closely, and ensure everything we have agreed upon during this presentation is fully implemented by next year,” Inuwa declared.

Highlighting some of NiRA’s impressive achievements achievements over the past year, Akinsanya said 98,285 new registrations, 71,470 renewals, and 1,970 restorations were recorded in 2025, while there are 241,000 active domains.

Beyond the numbers, NiRA also implemented important security upgrades, including the Domain Name System Security Extensions (DNSSEC), for a more secure and resilient internet experience for local users, as well as improvements in registrar support and engagement.

Looking into the future, Akinsanya said NiRA is intensifying action to make .ng and .gov.ng domains the gold standard across the country. He expressed gratitude for NITDA’s ongoing support, calling for joint awareness campaigns and digital capacity-building to bring more state governments, local councils, and public institutions under the secure official domain.

Also, the NiRA president added that the association is updating its internal systems, introducing automation, and revising its constitution to meet globally acceptable standards to ensure sustainable growth.

“NiRA is looking into deeper stakeholder engagement and moving into areas where we see massive possibilities. We are specifically targeting startups and aligning with tech events across the country. With stronger collaboration, we can drive widespread adoption across every tier of government’’, Akinsanya said.


Kindly share this post
Continue Reading

Telecom

TikTok Tax Scam Exposed: Two Arrested Over Alleged £153 Million Fraud Scheme

Published

on

Kindly share this post

TikTok users in UK are being warned to keep an eye out for tax scams after two men were arrested in east London over an alleged scheme involving £153 million in fraudulent claims.

TikTok Tax Scam Exposed: Two Arrested Over Alleged £153 Million Fraud Scheme

TikTok

The pair, aged 22 and 25, have been accused of luring Brits into giving away their personal tax details by offering financial rewards over the app.

Investigators believe they then used those details to lodge false claims worth tens of millions of pounds, claims which were ultimately blocked by HMRC.

The tax body is now urging social media users to be skeptical of posts that promise “risk-free” rewards in return for their tax information.

That information, HMRC warned, is then used to apply for fraudulent tax repayments. Because the criminals hide their identity, it is the person whose details were used who will owe money to HMRC as a result. Similar scams are also run on apps such as Instagram and Snapchat.

TikTokers arrested in London after ?running 153,000,000 tax scam? over app

Simon Grunwell, HMRC’s head of cybercrime investigations, told users to “protect your personal tax details in the same way you protect your bank details.”

He added: “Claims of quick, risk-free cash in return for sharing your personal information are a scam. They aim to defraud you and the taxpayer.”

The two Romanian men involved in the alleged TikTok scheme were arrested in Newham on April 23.

They were accused of offences under the Fraud Act, the Serious Crime Act, the Computer Misuse Act, and the Proceeds of Crime Act. Both have since been released on bail, and the investigation is ongoing


Kindly share this post
Continue Reading

Trending