Telecom
FG Applauds NCC’s Commitment to Enhancing Digital Skill in Youths

The Federal Government has applauded the commitment and dedication of the Nigerian Communications Commission (NCC) towards enhancing digital skills development among youths, through implementation of various Information and Communication Technology skill acquisition programmes.

L-R: Iyabode Solanke, Director, Projects, NCC; Prof. Adeolu Akande, Chairman, Board of Commissioners, NCC; Hon. Rauf Aregbesola, Minister for Interior, Federal Republic of Nigeria.
Ogbeni Rauf Aregbesola, minister of Interior, and Prof. Isa Ali Ibrahim Pantami, minister of Communications and Digital Economy, gave the commendation during the inauguration of a Digital Nigeria Centre (DNC), a project executed by the Universal Service Provision Fund (USPF), an arm of NCC, at the Ijesa Muslim Grammar School, Ilesa, Osun State recently.
Representing President Muhamadu Buhari at the event, Aregbesola commended the NCC for timely and thorough implementation of the project, saying he was confident that the project will promote the connection of public secondary schools to broadband internet in Ilesa community and ultimately equip beneficiaries with 21st century skills.
“I would like to thank my very good friend and brother, the Honourable Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, for assenting to our request to have the first of this remodeled project in Osun State sited in Ilesa.
“I will also like to thank the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta and the entire Management and staff of NCC and the USPF, as well as their technical partners for a timely and successful completion of this laudable project,” he said.
On the sideline of the commissioning, Aregbesola also announced the establishment of President Muhammadu Buhari N100 million Technology Fund for Youth Empowerment, to nudge the emergence of world class technology experts.
The Minister of Interior stated that the Fund targets 2,000 youths in the next two years, who will be provided with devices for training in different areas such as software development and design, amongst others.
Adegboyega Oyetola, Governor of Osun State, who was represented by the State’s Commissioner for Innovation, Science and Technology, Dr. Babatunde Olawale, expressed the gratitude of the State Government to the Federal Government, the Ministry of Communications and Digital Economy and the Nigerian Communications Commission, for initiative and particularly for inaugurating the pioneer remodeled DNC project in Osun State.
Oyetola also informed the enthusiastic gathering that Osun State Government was willing and ready to collaborate with NCC to replicate the project in other parts of the State.
Speaking in the same vein, Pantami, who was represented at the event by the Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, also commended the NCC and USPF on the delivery of the DNC project on behalf of the Federal Republic of Nigeria.
He declared that the project and similarly instituted ones were initiated by government to give expression to its vision to effectively digitise the nation’s economy for increased prosperity for all Nigerians.
Pantami stated that the Federal Government is focused on promoting digital economy across the country and that this had informed the renaming of the Ministry of Communications to the Ministry of Communications and Digital Economy.
On the heels of the re-christening, Pantami recalled that the Federal Government emplaced Digital Nigeria-oriented policies to reinforce the focus of existing policies in order to accelerate the delivery of derivable benefits of digital economy to Nigerians, regardless of their locations and circumstances.
Very central among the policies is the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, a 10-year, eight-pillar focused blueprint for actualising Federal Government’s digital economy agenda unveiled in November, 2019.
Pantami asserted that the DNC inaugurated at Ilesa was a concrete implementation of the Digital Literacy and Skills, the second pillar of NDEPS.
According to Pantami, the overarching objective of the DNC project is to facilitate adoption of digital lifestyle in the schools as well as in the school communities.
The Minister averred that the project’s significance cannot be under-estimated, considering its ability to improve digital skill for the youths and subsequently make them globally competitive.
Pantami said the Nigerian government is determined to arm the youths with digital skills, strong literacy and numeracy skills, critical and innovative thinking skills, complex problem solving aptitude, the ability to collaborate, and deploy socio-emotional skills, which they require to transform their lives and build the economy.
“We have already made a number of giant strides in the development of our digital economy culture and the deployment of initiatives such as the Digital Nigeria Centre eloquently demonstrates the current administration’s commitment to connecting all Nigerians,” Pantami said as he equally expressed Federal Government’s commitment to its tripartite agenda of improving the economy, curbing corruption and enhancing national security through effective deployment of ICT in all nooks and crannies of the country.
In his remark, Danbatta, who was represented at the event by the Commission’s Director of Projects, Iyabode Solanke, said all the regulatory activities, initiatives and programmes that the Commission had undertaken since 2019, in collaboration with its critical stakeholders, including its arm, the USPF, have been targeted at giving concrete expression to Nigeria’s deliberate policy to migrate to a full digital economy.
He said the Commission achieves this by consistently committing itself to expansion of appropriate infrastructure to enhance digital literacy and skills in view of the economic and social impact of digitization on all sectors.
The NCC Chief Executive restated the Commission’s commitment to the overall objective of bridging the digital divide through the provision of Information and Communication Technology (ICT) as well as broadband access to the unserved and underserved institutions and communities in the country.
Earlier, the Principal of Ijesa Muslim Grammar School, Ramota Ilesanmi, thanked the President Buhari-led Federal Government for the project, saying that it will go a long way in meeting the ICT needs of students and residents of the city.
The DNC, formerly known as School Knowledge Centre (SKC), is one of the projects in the Access Programme framework of the USPF, conceptualized to promote the availability and utilisation of ICT and resources of the Internet in teaching and learning in public schools in underserved, unserved and rural areas.
Specific objectives of DNC are to increase ICT literacy among school teachers and students; provide a platform for accessing online educational resources; equip students with ICT skills; facilitate ICT adoption in teaching and learning; as well as increase pass rate in Mathematics, English language and other science subjects.
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
Telecom
FG Moves to Strengthen Cybersecurity Coordination as NDPC Probes Alleged Data Breach

Federal Government has announced plans to deepen collaboration with private sector players and other stakeholders in a bid to strengthen Nigeria’s cybersecurity architecture and response systems.

NDPC
Minister of Communications, Innovation and Digital Economy, Bosun Tijani, disclosed this in a recent press statement, noting that the government is considering the establishment of a Cybersecurity Coordination Council.
According to the minister, the proposed council is aimed at enhancing national cyber resilience and ensuring a more coordinated response to emerging cyber threats across public and private institutions.
Tijani emphasised that cybersecurity must be treated as a collective responsibility involving government, industry, and civil society.
“Cybersecurity is a shared national responsibility. Protecting Nigeria’s digital economy requires strong partnerships, trusted collaboration, and collective vigilance across government, industry, and civil society,” he said.
He added that through sustained collaboration, Nigeria would strengthen its capacity to detect cyber threats early, respond effectively, and build a resilient and trusted digital ecosystem.
The minister also called for increased stakeholder participation in shaping a sustainable, partnership-driven cybersecurity framework capable of deterring cybercriminal activities and safeguarding citizens, businesses, and critical digital infrastructure.
Meanwhile, the Nigeria Data Protection Commission (NDPC) has commenced an investigation into an alleged data breach involving Remita Payment Services Ltd., Sterling Bank, and other entities.
In a statement signed by its Head of Legal, Enforcement and Regulations, Babatunde Bamigboye, the commission said notices of investigation were issued to relevant parties on April 1, 2026.
The NDPC noted that affected organisations and individuals are currently providing information to aid its inquiry into the incident.
“The aim of the investigation is to ensure that data subjects are protected with appropriate technical and organisational measures,” the statement read.
It added that the probe would examine the types of personal data involved, the scope and nature of the alleged breach, potential risks to data subjects, and mitigation steps taken where breaches are confirmed.
The commission further disclosed that its National Commissioner and Chief Executive Officer, Vincent Olatunji, has directed a broader review of organisations operating digital payment systems.
According to the NDPC, entities found to be non-compliant with provisions of the Nigeria Data Protection Act, 2023, particularly regarding technical and organisational safeguards, would be scrutinised as part of efforts to maintain the integrity of the nation’s data protection ecosystem.
Telecom
Bharti Airtel Crosses 650m Users

Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.

“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.
Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”
He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.
Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.
Its mobile money platform, Airtel Money reached more than 52 million customers.
Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.
With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.
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