Telecom
NCC Partners Lagos Business School on Capacity Building
The Nigerian Communications Commission (NCC) and the Lagos Business School of Pan-Atlantic University are considering forging a partnership that will result in developing customised capacity building interventions and overhauling of existing training courses offered by the LBS to address critical areas of needs of the Commission’s human capital development.
L -R; Mrs. Grace Ojougboh, Head, Media and Public Relations, Nigerian Communications Commission, (NCC); Mrs. Nkechi Iwegbu, Head, Custom Executive Education, Lagos Business School (LBS); Mr. Victor Banjo, Director, Executive Education, LBS; Mr. Adeleke Adewolu, Executive Commissioner Stakeholder Management, NCC; Mr. Kelechi Nwankwo, Head Research and Development, NCC; Mrs. Safiya Jijji, Head, Human Capital,NCC; Edith Afundu, Head,Policy Management, NCC
Prof. Umar Danbatta, Executive Vice Chairman (EVC) of the NCC, emphasized the imperative of such collaboration during a visit of an LBS delegation led by the School’s Director, Executive Education, Victor Banji, to the Commission’s Head Office in Abuja recently.
The EVC spoke through NCC’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu, who received the LBS delegation (alongside other senior management staff of the Commission) on behalf of the EVC.
Addressing the visiting team, Adewolu said NCC constantly engages in staff training as part its strategy to build managerial and technical skills required to manage the ever-dynamic telecoms regulatory environment in Nigeria.
Adewolu said while LBS, has been a training partner of NCC over the years and currently provides some classes of capacity building to staff of the Commission, it has become necessary to expand the training scope by ensuring that other customized programmes that target specific needs of Commission’s human capital are designed by the School in collaboration with NCC team to meet strategic objectives and enhance the relationship of the two organisations.
Among the areas of interest to the Commission are courses on performance appraisal management, policy formulation and execution, risk management, technical report writing, telecoms-related training, tariff and competition management, as well as basic training on policy formulation and implementation, social media training, audio-visual editing, among others.
“I thank the LBS for its collaboration with NCC over the years in the area of human capital development. However, we expect that LBS will work with NCC to see how we can collectively overhaul the existing courses and bring new course to NCC’s attention which we would, in turn, subject to our training need analysis (TNA). This may result in a review of our existing Memorandum of Understanding (MoU) towards making our relationship much stronger and more mutually beneficial,” Adewolu said.
The Executive Commissioner also explained that though NCC is a regulatory agency, it has seen the need for indigenous digital skills development in Nigeria, and that explained the creation creation of the Digital Bridge Institute (DBI), by the Commission to meet the human capital needs of the burgeoning telecom, and broadly, the ICT sector.
According to Adewolu, other areas of focus in meeting educational needs of the sector, include indigenous digital skills development, sponsoring of hackathon, provision of research grants to the academia, endowment of professorial chairs in universities, and the acceleration of digital infrastructure deployment across the country to boost digital literacy and skills for Nigeria’s socio-economic development.
Speaking earlier on the purpose of the visit to the Commission, Banji of LBS, said the business school wishes to serve as a strategic capacity development partner to NCC for its teaming staff; revisit LBS’s existing MoU for necessary enhancements; as well as offer corporate governance, board leadership and management development programmes to enhance corporate effectiveness.
Banji also commended the NCC for its role in ensuring effective digital transformation in Nigeria. “As the Commission responsible for creating an enabling environment for telecom operators and allied stakeholders in the industry, as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country, NCC has earned a reputation as a foremost Telecom regulatory agency in Africa,” Banji said.
In addition, the LBS Executive stated that while his organisation will continue to play a prominent and leading role in building leaders with integrity for Nigeria, Africa, and the world, it also believes that with effective directors and leaders in the public sector organisation such as the NCC, Nigeria will be managed more efficiently for greater value and sustainable growth.
“Our conviction at LBS is that telecommunications penetration is one of the critical developments required to transform poverty into prosperity.
“Our thesis is simple: the access to and use of mobile telephony contributes to the health of the population and efficiency of the economy.
“It is equally a lever for poverty reduction as contained in Goal One of the Sustainable Development Goals (SDGs), Banji declared to emphasize the centrality of telecoms as an enabler of development.
Google has unveiled a new feature that allows Gmail users to change their existing email addresses without losing data or access to services, marking a major shift in the company’s long-standing policy.
Gmail
According to an update on Google’s account help page, the new option enables account holders to replace their current @gmail.com address with a new one while retaining all associated data, including emails, photos, and integrations with services such as Google Drive, Maps, and YouTube.
The guidance, however, was first spotted on the Hindi version of Google’s support page, suggesting that the rollout may begin in India or Hindi-speaking markets before expanding globally.
The English-language support page still carries the older advisory that Gmail addresses “usually cannot be changed.”
Google explained that under the new policy, users who update their Gmail address will automatically keep their original address as an alias.
This means emails sent to the old address will continue to arrive in the inbox, and the original address will remain valid for signing in to Google services.
Previously, users seeking a new Gmail address had to create an entirely new account and manually transfer their data, a process that often disrupted third-party app integrations. The new feature eliminates that inconvenience, ensuring continuity for users.
The company further clarified that while users can reuse their old Gmail address at any time, accounts that change their address will face certain restrictions.
These include a 12-month waiting period before another new Gmail address can be created, and the inability to delete the newly chosen address once it has been set.
Google assured users that all existing data would remain intact after an address update, including stored photos, messages, and emails.
The gradual rollout of the feature indicates that full global adoption is expected in the coming months, a move likely to be welcomed by millions of users who have long requested the ability to update their Gmail identities without starting afresh.
Nigerian Communications Commission (NCC) has said that Nigeria’s internet usage reached a record 1.24 million terabytes in November 2025.
According to the latest data from the NCC, the figure rose modestly from 1.235 million terabytes in October, reflecting steady growth in digital activity across the country.
Broadband penetration in Nigeria crossed the halfway mark in November 2025, reaching 50.58 per cent, up from 45.61 per cent in January, the telecoms regulator reported.
The figure, however, falls short of the 70 per cent coverage target outlined in the National Broadband Plan 2020–2025, which expires this month.
The country had roughly 109 million broadband subscriptions by November. Growth has been uneven, hindered by infrastructure and regulatory constraints, including frequent fibre-optic vandalism that triggers 30 to 43 network cuts daily, high right-of-way fees, and declining subscriber numbers earlier in the year.
Expansion of mobile networks, particularly 3G and 4G services, alongside limited 5G rollouts in urban centres, affordable smartphones, and competitive data plans, has driven uptake.
Investments in the National Communications Backbone and private-sector initiatives have also improved access, especially in underserved areas.
While Nigeria is gradually improving digital inclusion, achieving the original broadband plan remains challenging due to high infrastructure costs, coverage limitations, and deployment hurdles.
The NCC maintains that continued investment in mobile networks and broadband infrastructure will sustain gradual growth in the sector.
Commenting on the development, some Nigerian analysts attributed the surge to the broader mobile and broadband adoption and the growing appetite for streaming, online learning and other digital services.
According to the analysts, the figures suggest that internet connectivity is no longer a luxury but a necessity for both business and leisure, underscoring the slow but steady expansion of Nigeria’s digital economy.
Bureau of Public Service Reforms (BPSR) has named the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.
L-R: Head Special Projects, Nigerian Export Promotion Council (NEPC), Salamatu Andu; Executive Commissioner, Technical Services, Nigerian Communication Commission (NCC), Engr. Abaraham Oshadame; Director General Bureau of Public Service Reforms (BPSR), Head Customer Support Service, Galaxy Backbone, Rosemary Ehize; Secretary to the ES. Nigerian Content Development and Monitoring Board, Tahir Aminu at the BPSR award ceremony for top four MDAs in BPSR Website Performance and Ranking 2025 at the BPSR office on Tuesday, 23rd December, 2025.
This is coming barely three weeks after the telecom regulator was recognized as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC) – a testament to the Commission’s consistency in investment in technology for ensuring efficient service delivery.
In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, whose website were evaluated.
BPSR deployed 14 evaluation criteria in include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the website, content, relevance to MDAs mandate/government policy and the website’ structure.
Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.
The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of Finance Auditorium in Abuja on Monday (December 22, 2025) while the award presentation took place at BPSR’s Office on Tuesday (December 23, 2025).
The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”
While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”
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