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HP Wolf Security Survey Reveals IT Leader Concern Over Firmware Attacks

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HP Inc. has released research from HP Wolf Security showing changing workforce dynamics are creating new challenges for IT teams around firmware security. As business workforces become increasingly distributed, IT leaders say it’s harder than ever to defend against firmware attacks.

The shift to hybrid work models has transformed how organizations manage endpoint security, while also highlighting new challenges for IT teams around securing device firmware. The HP Wolf Security global survey of 1,100 IT leaders reveals that:

  • The threat of firmware attacks is a growing concern for IT leaders now that hybrid workers are connecting from home networks more frequently: With hybrid or remote work now the norm for many employees there is a greater risk of working on potentially unsecure home networks meaning that the level of threat posed by firmware attacks has risen.

More than eight-in-ten (83%) IT leaders say firmware attacks against laptops and PCs now pose a significant threat, while 76% of ITDMs said firmware attacks against printers pose a significant threat.

  • Managing firmware security is becoming harder and taking longer in the era of hybrid work, leaving organizations exposed: More than two-thirds (67%) of IT leaders say protecting against, detecting, and recovering from firmware attacks has become more difficult and time-consuming due to the increase in home working, with 64% saying the same of analyzing the security of firmware configuration.

As a result, 80% of IT leaders are worried about their capacity to respond to endpoint firmware attacks.

Dr. Ian Pratt, Global Head of Security for Personal Systems at HP Inc. comments: “Firmware attacks are very disruptive and much harder to detect or remediate than your typical malware – often requiring expert and even manual intervention to fix.

“This increases the cost and complexity of remediation considerably, particularly in hybrid environments where devices are not on site for IT teams to access.

“Having more endpoints sitting outside of the protection of the corporate network also reduces visibility and increases exposure to attacks coming in via unsecured networks.”

“At the same time, we are seeing a rise in destructive attacks – such as wiper malware. Last year, our research team saw attackers conducting reconnaissance on firmware configurations, with the likely intent of exploiting unsecured configurations to weaponize for financial gain.

“Once an attacker has gained control over the firmware configuration, they can exploit their position to gain persistence and hide from anti-malware solutions that live in the Operating System (OS).

“This gives them an advantage, allowing them to stealthily maintain persistence on target devices, so they can gain access to infrastructure across the enterprise and maximize their impact.”

Despite the clear risks that firmware attacks pose to organizations, device security is not always a major consideration in the hardware procurement process, with many organizations continuing to use technologies that are not built with security in mind.

This issue is being exacerbated by the new shadow IT whereby employees are purchasing and connecting devices outside of IT purview while working remotely. HP Wolf Security’s Out of Mind and Out of Sight report found that 68% of office workers that purchased devices to support remote work said security wasn’t a major consideration in their purchasing decision. Furthermore, 43% didn’t have their new laptop or PC checked or installed by IT or security.

Boris Balacheff, Chief Technologist for Security Research and Innovation at HP Labs comments: “Security must become part of the procurement process when purchasing new IT devices. Organizations need to play the long game, because the devices you procure today will be the environment you have to manage and protect tomorrow.

“State-of-the-art device security delivers protection for firmware against malware as well as physical tampering, with detection both below and above the OS and autonomous self-healing recovery from the hardware up – but this will only help address the issue for organizations that know to ask the right questions when they procure new devices.”

HP warns that one of the key issues that businesses face is that many organizations are still reliant on legacy devices that were built to older industry standards, where design for manageable security and resilience at scale was not a focus for hardware and firmware design. This is leaving a gap in enterprise security that could take years to close.

Balacheff concludes: “As attackers continue to invest in the capability to attack and disrupt PCs and other OT and IoT devices at the firmware level, organizations also need to learn how to monitor the state of the art in device security to keep updating procurement security requirements accordingly.

“This is what will enable leading organizations to stay ahead of emerging threats and protect, detect and remediate firmware attacks at scale in the era of hybrid work.”

 


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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