Broadcasting
Staying Safe During Home Repairs or Cleaning

As people feel the freedom to leave their homes once again to rejoin the outside world, so too they are allowing others, such as home cleaners and artisans, to come into their homes once more. The recent fears of Covid entering our homes have been replaced by the usual worries of safety and security when letting strangers into our houses.

Nigeria’s high levels of petty and violent crime have created a general feeling of mistrust among the public about allowing people you don’t know into your home. Such concerns aren’t unwarranted. Statista states that Nigeria has recently been included among the countries with the least peace in the world, according to the Global Peace Index, with Lagos the most affected state in terms of the number of crimes. Crimes against property are among the highest types of offences reported to the police, with most property offence cases related to theft and stealing in general, cheating and fraud, as well as false pretences.
Keeping your family and property safe when hiring service professionals to fix broken appliances and domestic workers to do home cleaning is therefore important. Here are valuable guidelines in doing so:
Use companies you trust
Personal recommendations work well, but there are times when no-one you know can, for example, vouch for a repairman to fix your fridge. Do some research online to find suitable companies and look at any reviews so that you can establish their legitimacy and quality of service. If need be, you can ask the company for references.
Ask questions
Don’t be afraid to ask the company questions about any areas of concern that you may have – you need to feel comfortable letting them in your house. Find out who will be arriving to do the work, and what processes they follow during their work process. Arrange a time that will suit you, and make sure that all costs are clearly outlined upfront.
Vet people coming into your home
It makes sense to use companies who verify the trustworthiness of their workers as running criminal checks is not something most of us feel comfortable doing, or even know how to do. Recognising that this is a particular challenge for people wanting to hire a domestic worker, a new company called SweepSouth has launched a service that offers trustworthy, pre-vetted home cleaners.
“Trust, safety, and security is at the forefront of every decision we make,” says Awazi Angbalaga, Country Manager for SweepSouth. “We understand that trust and peace of mind are imperative to clients, which is why we take every precaution possible to ensure that SweepStars (the cleaners on their platform) are honest and trustworthy.”
It’s vital for SweepSouth that anyone using their service feels safe and comfortable doing so, so their vetting protocol includes criminal and reference checks, as well as getting constant feedback from clients, says Angbalaga.
“We thoroughly vet the people who apply to work via our platform through a reliable verification partner, who provides us with an indepth status report for each applicant confirming that the information provided to us is accurate and in fact traceable to a person. In addition, All potential SweepStars are required to have working experience and references, whom we contact,” she adds
Be responsible about precious belongings
Be sure to keep valuable belongings in a safe place if someone is coming into your home to do repairs. Money, jewellery, electronics and expensive medications can all be placed out of sight, and taken out again after the repair work has been done. If you don’t have a detailed inventory of precious items or important documents like passports, at least be aware of where you are storing them.
Have your own safety protocols
It may feel uncomfortable thinking about crime taking place in your own home, but do have a talk to your family members about safety and security protocols, so that everyone knows exactly what to do in case of an emergency, and have the numbers of your local police services on display.
Your safety, and that of your family, begins with you having your own situational awareness. Making an effort to cut down on potential risk factors, and using companies that you trust, will go a long way to ensuring that you have peace of mind.
Broadcasting
South Africa’s Nomzamo Mbatha Appears on Glo-Sponsored African Voices

Globally recognized South African actress Nomzamo Mbatha will feature on this week’s edition of African Voices Changemakers, the 30 minute show on Cable News Network International (CNN).

In this episode of the Glo-sponsored programme, Mbatha sits down with CNN’s Larry Madowo for an exclusive conversation while filming the final season of the hit television series Shaka iLembe. The interview was recorded at the historic Cradle of Humankind outside Johannesburg, where she reflects on her career and the legacy she hopes to build beyond the screen.
As her international profile continues to rise, Mbatha has appeared in two Hollywood productions and was named to the prestigious TIME100 Next list in 2025, which celebrates emerging global leaders shaping the future. She is also making strides in the beauty industry as the first South African woman to secure endorsement deals with global skincare brand Neutrogena and haircare brand Cream of Nature.
Mbatha also shares the cultural importance of Shaka iLembe, her journey from South Africa to the global stage, and why giving back remains central to the enduring contribution she aims to leave behind.
The programme will air on Saturday at 8.30 a.m., with additional broadcasts at 12.00 p.m. the same day; Sunday at 4.30 a.m. and 6.00 p.m.; Monday at 3.00 a.m. and 5.45 p.m.; and Tuesday at 5.45 p.m. It will also air again on Saturday, March 14 at 7.30 a.m. and 11.00 a.m.; Sunday, March 15 at 3.30 a.m. and 6.00 a.m.; and Monday, March 16 at 3.00 a.m.
Broadcasting
NCAA Orders Overland Airways to Refund VAT Charged on 2025 Tickets

Nigerian Civil Aviation Authority (NCAA) has directed Overland Airways to refund Value Added Tax (VAT) wrongly charged to passengers on flight tickets purchased in 2025.

NCAA
The directive follows a social media complaint that highlighted the airline’s application of new tax policies to older bookings, prompting NCAA intervention.
Michael Achimugu, NCAA Director of Public Affairs and Consumer Protection, confirmed Friday that Overland Airways agreed to process refunds after receiving clarification from the Nigeria Revenue Service (NRS).
The issue emerged in late January 2026 when a passenger alleged on X (formerly Twitter) that her grandmother faced an extra N11,286 VAT charge at the airport for a 2025 ticket. On January 28, NCAA summoned the airline to justify the additional payments for pre-2026 tickets.
The regulator sought NRS guidance on retroactive VAT application. NRS ruled that updated VAT rules, effective January 1, 2026, exclude tickets issued before that date.
Achimugu updated on X: “This means passengers who paid VAT at check-in in 2026 for 2025 tickets were not supposed to be charged.”
Overland Airways accepted the clarification and pledged refunds, earning NCAA commendation for cooperation. Achimugu noted the airline initially viewed charges as valid under the new framework, but NRS interpretation prevailed.
“The issue has reached a satisfactory conclusion,” he stated, reaffirming NCAA’s commitment to passenger rights and fair policy enforcement.
Affected passengers who paid extra VAT on 2025-issued Overland tickets qualify for full refunds.
Broadcasting
MultiChoice Suspends Yearly DStv Price Hike as Canal+ Pushes Growth

MultiChoice has said that it will not implement its customary yearly price increase on DStv and GOtv subscriptions.

This is the first time the Pay-TV company will not be adjusting its price in April, as it has in previous years, signalling a clear shift in direction under its new owner, Canal+.
The decision, confirmed by David Mignot, group chief executive,MultiChoice in an interview with TechCentral, comes as the pay television operator grapples with steep subscriber losses across its markets.
For many households accustomed to annual April tariff adjustments, the announcement will be a welcome break.
Responding to questions about whether DStv prices would rise in April as they have in previous years, Mignot gave a firm response: there will be no increase.
He explained that the company’s immediate focus is on rebuilding its subscriber base, making this an unsuitable period to adjust prices upward.
He added that while there are no current plans for a price hike, the company has not completely ruled out adjustments later in the year, especially if economic conditions demand it, such as significant currency movements.
MultiChoice has historically reviewed and raised DStv subscription fees in April, often citing inflationary pressures and rising content costs. As recently as April 2025, bouquet prices were adjusted upwards by between 2.1 per cent and 7.9 per cent.
The DStv Premium package rose from R929 to R979 per month, while DStv Access, the entry-level satellite package, recorded one of the steepest increases.
This year’s pause represents a break from that pattern and forms part of a broader reset following Canal+’s acquisition of MultiChoice in September 2025.
Mignot, who brings three decades of experience in the pay television industry, summed up his mission in simple terms: halt subscriber losses and return the business to growth.
The urgency behind the move is evident in MultiChoice’s recent performance.
The group has lost 2.8 million linear broadcasting subscribers in the two years ended 31 March 2025, with roughly half of those losses occurring in South Africa.
In the financial year to end-March 2025 alone, MultiChoice shed 1.2 million subscribers, representing an eight per cent year-on-year decline and leaving the group with 14.5 million active customers.
The previous year saw an even steeper drop of 1.6 million subscribers. By June 2025, Canal+ indicated that the pace of decline had intensified further.
The financial impact has been significant. Revenue for the year ended 31 March 2025 declined by R4 billion to R52 billion, while trading profit fell sharply by 49 per cent to R4 billion.
According to Mignot, the company’s difficulties stem less from its programming slate and more from weaknesses in its commercial execution.
He argued that in subscription businesses, a churn rate of between 12 and 15 per cent annually is inevitable as customers relocate, experience job losses, adjust household budgets, or change priorities. Without attracting a comparable number of new subscribers each year, losses accumulate.
Mignot maintained that the content offering remains strong, particularly in sport and general entertainment. He cited flagship brands such as SuperSport, M-Net and Africa Magic as evidence of sustained investment in programming. However, he stressed that content strength alone cannot offset a weakening subscriber acquisition engine.
He noted that MultiChoice’s commercial machinery had performed robustly across Africa until around 2022, describing the current challenges as relatively recent.
Drawing on Canal+’s experience in French-speaking African markets, Mignot pointed out that pricing there has remained largely unchanged for close to 14 years, supported by a volume-driven approach. He described his strategy as one focused on growing subscriber numbers while maintaining profitability.
While he did not dismiss the possibility of reviewing prices downward in future, he indicated that no such decision has been taken.
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