Telecom
Infobip, Microsoft Collaborate to Boost Digital Communications

Global cloud communications company Infobip has extended its collaboration with Microsoft, by making its WhatsApp and SMS channels available through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.

This, the company says, will help businesses to deepen customer relationships, increase loyalty and boost sales. This follows Infobip’s deployment of its communications-platform-as-a-service on Microsoft Azure last year, which added its omni-channel capabilities to Microsoft’s platforms.
More and more, customers want to message a business rather than call, so brands need to accommodate them, Infobip says. Businesses using Dynamics 365 Sales can now use Infobip to build personalised customer communication campaigns using text messages and utilise WhatApp’s features such as graphics and video capabilities.
This includes sending personalised coupons to existing and potential customers to boost sales, collecting customer feedback to improve products and services, and sending event, appointment, or payment due date reminders.
Data from a single-view dashboard enables users of Dynamics 365 Sales to have a complete view of customer communications across these new channels, where they can see sent and delivered message reports.
The integration of Infobip’s WhatsApp channel with Microsoft Dynamics 365 Marketing, will help marketing teams in enterprise companies to interact with customers where they are most likely to engage.
Veselin Vuković, VP of strategic partnership at Infobip, said the evolution of the company’s collaboration with Microsoft allows businesses to communicate with their customers using their preferred channel.
This, he says, helps improve the customer experience, increases loyalty, and boosts sales.
“Our network delivered 225 billion messages last year and is connected to 70% of the world’s mobile devices via 700 global telecom partners.”
Azure customers will also have the option of using existing Azure credits, as part of the Microsoft Azure Consumption Commitment program, to access Infobip’s cloud contact centre solution, Conversations.
Through this agreement, businesses can engage customers, partners, and sellers through existing Microsoft procurement relationships, while benefiting from Microsoft’s expertise and partner ecosystem, he ends.
Telecom
Safer Internet Day: Sophos Warns – 42% Attacks Hit Stolen Logins in 2025

Sophos, a leading provider of innovative cybersecurity solutions, shared practical advice to help internet users safeguard their credentials and maintain continuous protection online.

Sophos
According to the upcoming Sophos Active Adversary Report, compromised credentials were the leading cause of attacks (42.06%) in 2025.
This is a strong trend that continues to dominate the scene, with cyber attackers demonstrating ever-increasing ingenuity and relying on new tools to compromise the security and privacy of internet users.
John Shier, Field CISO Threat Intelligence at Sophos, said: “The way attackers are using automation and generative AI to massively increase the speed and volume of their attacks suggests that attacks will become faster and more sophisticated. The best approach to protecting our identities and digital data is to take a proactive stance on defense.”
“Criminals are increasingly targeting people rather than devices, and this trend is expected to continue and even accelerate. Once again, AI is being used as a weapon to create highly detailed phishing lures to entice people to disclose passwords or financial information through well-designed emails, text messages, and WhatsApp messages.”
1. Keep your devices up to date: the most important and simplest measure you can take to protect yourself in the long term.
Cybercriminals are constantly on the lookout for computers that don’t have all the latest security patches, making them easy targets for compromise. This includes computers, laptops, smartphones, tablets, and home Internet/Wi-Fi routers. In most cases, you just need to click “Check for Updates” or “Update Now” and allow the device to restart.
2. Use a password management tool, whether it is built into an operating system or a third-party tool.
Password uniqueness and complexity are then managed automatically, greatly facilitating account isolation and protection.
3. Enhance protection with phishing resistant (MFA).
Many websites offer the option of using an “authentication app,” a smartphone app that displays a unique code for a short period of time, which must be entered after the password, making it much more secure than simply using a password.
Better still, there is a new solution called “passkeys,” which generally uses biometric authentication on your smartphone (face scan, fingerprint) to log in without any password. This is the best choice when available.
John Shier concludes: “Criminals will never stop trying to steal from us, so we must remain vigilant. We know that they are constantly improving and becoming more skilled at deceiving us, so it’s up to us to move forward and improve our protections to stay safe.”
For more information, please visit: https://www.sophos.com
Telecom
Webb Fontaine Unveils AI Customs Revolution at WCO Abu Dhabi Summit

Webb Fontaine has launched Webb Fontaine Zerø, a groundbreaking AI-powered Customs platform, at the 2026 WCO Technology Conference in Abu Dhabi, drawing over 1,500 delegates from 100+ countries.

Webb Fontaine
CEO Alioune Ciss unveiled the LLM-based concept during the keynote, calling it a “complete reset” from legacy systems – embedding AI across operations for real-time regulatory adaptation, risk management, and trade facilitation under the theme “Customs Agility in a Complex World.”
CTO Ara Shamirzayan led panels on AI risk analytics, while GM Anicet Houngbo moderated border digitalization talks showcasing emerging market successes.
The firm’s stand hosted Zerø demos, interactive sessions, and a sponsored gala dinner, reinforcing WCO ties via SAFE Framework and PSCG contributions.
Webb Fontaine eyes global partnerships to deploy agile, future-proof Customs tech amid rising trade demands.
Telecom
NCC Committed to Regional Digital Integration – Maida


L-R – Engr. Aliyu Yusuf Aboki , Executive Secretary WATRA; Mrs Nneena Ukoa, Head Public Affairs, Nigerian Communications Commission; Hon. Clarence K. Massaquoi, Chairman Board of Commissioners, Liberia Telecommunications Authority; Kelechi Nwankwo, Director Corporate planning, strategy and Risk Management(NCC); Hon. Ben Fofana, Commissioner with oversight responsibility for Licensing and Regulation (LTA); Usman Mamman Director, Licensing & Authorization (NCC) during a courtesy visit to the Commission’s Headquarters in Abuja on 30th January, 2026.
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