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Revving Up Service Delivery with NQR Feature on ALAT

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The onboarding of the New Quick Response (NQR) feature unto ALAT, Wema Bank’s digital banking platform, underscores how technology innovations continue to impact service delivery and contributions of banks in Nigeria to the National Financial Inclusion Strategy.

The Central Bank of Nigeria (CBN), in continuation of implementation of National Financial Inclusion Strategy (NFIS), and other macroeconomic initiatives of the Federal Government geared towards accelerating national economic growth, approved the Framework for Quick Response (QR) Code payments in Nigeria, in January 2021.

Principal objective of the framework was to promote the use and adoption of electronic payments, foster innovation in payments system, and strengthen institutional framework for economic and financial industry stability in the country.

In addition to detailing the regulatory guidance, the aims of the framework include ensuring the adoption of appropriate QR Code standards for safe and efficient payments services in Nigeria. Participants approved for the implementation of QR Code payments include merchants, customers, issuers including banks, money market operators and other financial institutions, as well as payment service providers.

For banks, the guidelines also permit them the use of any other QR Code Standard provided, it meets the prescribed security requirements, demonstrate interoperability with other existing implementation in the industry and/or offer cost benefits to end users (merchants and customers).

By increasing their investment in Information and Communication Technology (ICT) infrastructure and capacity building for digital teams, banks in Nigeria are among the leading positive change agents that are widening access to financial services for the unbanked and underserved to be onboarded unto the financial inclusion bucket.

In Nigeria, QR payments system in particular is increasingly becoming more popular, because they offer wide range applicability. QR codes help businesses create customer engagements and sustain relationships. They are simple and easy to set up at no cost. QR codes enable users to receive payments from more than one customer at once.

Transactions can be initiated from start to finish without you having to be there so, users can free up their time to do other things. QR codes help bridge the gap between face-to-face and digital by allowing customers to pay with their preferred digital wallets.

Also, QR payments help merchants or businesses to work with brands to streamline their payments offerings across all channels – online, in-app and in-store and to scale their operations domestically and cross-border. They also drive smartphone penetration, financial inclusion and cashless economy.

In further demonstration of its commitment to consistently stay at the forefront of deploying digital technology to make service delivery more convenient, faster and better for the customers, ALAT, Nigeria’s leading digital banking platform, recently increased its offerings with the inclusion of the new quick response (NQR) code-based payments and collections solution to boost convenient and safe financial transactions.

With the NQR feature on ALAT, existing customers and non-customers can now enjoy code-based payment and collections solution that provides fast, easy, secure, reliable, contactless and account-based options to receive and pay for goods and services.

Merchants, business owners and individuals by displaying the QR Codes generated on ALAT, can henceforth receive payments at their locations for goods and services.

All that a customer needs to do is to select the NQR option on their bank’s mobile application and scan the displayed NQR Codes to make payment to the merchant. The merchants/business owners and payers get instant notification of payment made.

The benefits of the NQR on ALAT include simplicity of use, easy setup, zero cost of acquisition, and a seamless merchant onboarding process. Other benefits are super-fast deployment, instant payment and settlement, and fast and secured payment.

On the level of transaction that can be done using the new feature, transaction limits are determined by the payer’s bank. However, transactions below N250 would attract 50 kobo, while those between N25 and N999.99 would be charged N1.

NQR on ALAT also offers the lowest service fees unavailable anywhere in the industry today. Transactions ranging between N1000 and N4,999.99 will attract N5, just as those between N5000 and above would pay the applicable fee of N25.

Another uniqueness of the NQR on ALAT is that it is a safe platform, as the exchange of information via the QR code ensures that any transmitted data on the technology is encrypted, thus making the payment secure.

“Also, NQR is built around the universal EMVCO Security Standards. In addition, customers are protected by a secret 4-digit PIN used to consummate transactions and known to only the payer,” Wema Bank stated.

To enjoy the new service, customers will need to set up NQR on ALAT by first updating the ALAT app to the latest version before login into the ALAT app as a payer. Then select payment, QR payment to scan a code directly or from their galleries.

Merchants and receivers are also to log in to the ALAT app and select payments, QR payment and then create merchant and sub-merchant display the QR code to receive payment.

QR code payment methods have become one of the fastest-growing payment methods in the world. They are also one of the most efficient and simple ways to share information and complete online payments.

According to Juniper Research, 1.5bn people worldwide used QR codes to make payments in 2020 as usage soared during the Covid-19 pandemic, while forecasting that by 2025, as many as 30% of all mobile users will pay with QR codes.

Juniper Research further said that QR usage is bigger in China where it had become popular as far back as 2010 and account for one-third of all payments today, amounting to $1.65trillion in QR code sales.

QR Code is a machine-scannable image that can instantly be read using a smartphone camera. Every QR consists of black squares and dots which represent certain pieces of information. When your smartphone scans this code, it translates such information into something that can be easily understood by humans.

 


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NLNG Advances Media Excellence with Change Your Story Workshop

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NLNG has demonstrated its dedication to media development in Nigeria through the successful completion of the second edition of the #NLNGChangeYourStory workshop for 2026, which took place in Lagos.

The workshop convened 40 participants representing diverse media outlets to examine the changing landscape of journalism shaped by artificial intelligence and digital communication. Discussions centered on how new media technologies can support real-time reporting, extend audience reach across borders, and foster deeper, more effective engagement on digital platforms.

Speaking at the event, the General Manager, External Relations and Sustainable Development at NLNG, Sophia Horsfall, described the workshop as part of the company’s broader effort to strengthen engagement with the media while supporting professional excellence in journalism. She noted that the initiative reflects NLNG’s belief that well-informed reporting plays an important role in shaping public understanding of critical sectors such as energy, economic development, and sustainability.

She encouraged participants to leverage the insights and practical knowledge gained during the workshop to elevate the quality, depth, and credibility of their reporting.

“NLNG views this engagement as a strategic partnership. We provide the energy that powers nations and generates revenue for our nation; you provide the information that powers our minds. We have been proud to host you, but our pride will only be justified when we see the ‘New Standard’ in your next feature, your next broadcast, and your next investigative report.

As you head back to your various stations, I urge you to take the spirit of this workshop with you.”

The programme combined expert-led discussions with hands-on learning. Digital communication specialist Dan Mason guided participants through key aspects of digital storytelling, while veteran journalist Taiwo Obe led a practical Journalism Clinic. Together, the sessions equipped participants with practical skills in data visualisation, online verification, audience engagement, and managing a strong digital presence.

Through the workshop, NLNG reiterated its commitment to promoting journalistic excellence and supporting the media industry’s digital transformation. The #NLNGChangeYourStory programme has now empowered over 400 journalists with enhanced digital communication and social media skills across its various editions.


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FG Approves First National Policy on Cosmetic Safety, Health

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Cosmetic products are widely used in Nigeria, but many consumers remain unaware of the chemicals they may contain.

FG Approves First National Policy on Cosmetic Safety, Health

Federal government has therefore approved the first national policy on cosmetics safety and health after nearly two decades of stalled attempts.

The policy was launched at the Sixty sixth National Council on Health in Calabar.

It establishes a clear system to regulate how cosmetic products are manufactured, imported, sold, used and disposed of.

The new policy supports major government priorities.

It aligns with the National Strategic Health Development Plan II, the National Chemical Safety Policy and the National Environmental Health Action Plan.

It also advances the Nigeria Health Sector Renewal Investment Initiative and strengthens the country’s commitments under the International Health Regulations and the Minamata

Convention on Mercury.

By improving regulation and surveillance, the policy strengthens health security, protects consumers and supports economic diversification.

It also responds to state level priorities, since implementation will take place across all thirty six states and the Federal Capital Territory.

Everyday products, real health risks

Cosmetics are part of daily life for millions of Nigerians, but many people do not know what is inside the products they use.

Amina Yusuf, a shop attendant in Tarauni local government area, Kano State, said she developed skin irritation after using a product sold as a “natural toning oil”.

“I thought it was safe because it was called organic,” Yusuf said. “But my skin became sensitive, and small cuts took longer to heal.”

A health worker later explained that the product likely contained harmful chemicals.

In Kura local government area, community members described how some traders repackage creams without labels. One resident said a neighbour developed rashes after using a mixture bought at a weekly market.

“People buy what they can afford,” she said.

“Most of us do not have access to formally regulated shops.”

In Sabon Gari market, Kano State, an expectant mother, Gloria Okafor, learned during an antenatal visit that a cream she used for stretch marks might contain heavy metals.

“I was careful with food and medicine during pregnancy,” Okafor said. “I never imagined body cream could be a risk.”

These experiences reflect wider challenges: limited consumer awareness, informal distribution systems and economic pressures that make unregulated products common.

The scale of the problem

Recent national and global assessments highlight both the scale and the safety concerns within Nigeria’s cosmetics sector.

Nigeria’s cosmetics industry has grown into a dynamic and increasingly sophisticated sector, with a market valuation exceeding US$ 7.8 billion¹.

Globally, the cosmetics market is valued at over US$ 429.2 billion², presenting both economic opportunity and regulatory challenges, particularly in low  and middle income countries (LMICs) such as Nigeria.

Since 2022, Nigeria has registered close to 9 000 cosmetic products that meet national regulatory requirements under the oversight of the National Agency for Food and Drug Administration and Control³, reflecting strengthened compliance efforts.

However, toxicological evidence remains concerning. Globally, over 100 known carcinogens and at least 15 endocrine disrupting chemicals have been identified in cosmetic formulations². In Nigeria, a study conducted in Anambra State found lead contamination in 62% of tested cosmetic products, with concentrations ranging from 0.10 to 42.12 mg/kg⁴ (exceeding the World Health Organization permissible limit of 10 mg/kg). Additional investigations in Ibadan and Lagos confirmed cadmium, lead and nickel levels above international safety limits in personal care products⁵⁻⁶.

These findings underscore the urgent need for strengthened surveillance, consumer awareness and enforcement to protect public health.

Why regulation matters

Studies in Nigeria have found high levels of lead, cadmium and other harmful substances in some cosmetic products.

These chemicals can cause kidney problems, skin damage and complications during pregnancy.

Market surveillance efforts in Kurmi market, Kano Municipal local government area, reveal widespread mislabelling and repackaging practices.

According to Audu Tanimu, National Agency for Food and Drug Administration and Control officer, “Some products are intentionally labelled to avoid suspicion, but laboratory testing shows restricted substances. Enforcement efforts are ongoing, yet informal supply chains continue to complicate traceability.”

Turn the vision to reality

After years of Nigeria’s vision to develop a cosmetic policy, World Health Organization (WHO) worked with the Federal Ministry of Health and Social Welfare, the National Agency for Food and Drug Administration and Control, the Nigeria Economic Summit Group, state governments, Resolve to Save Lives (RTSL), civil society and industry groups in 2025 to turn this into reality.

It provided technical guidance, reviewed evidence, supported meetings with partners and helped strengthen surveillance and reporting systems.

This support built on years of collaboration to improve chemical safety and International Health Regulations core capacities.

This work was supported by funding from the Foreign, Commonwealth and Development Office (FCDO) and RTSL.

What will change

The new policy introduces three main areas of action:

  • Regulatory oversight and governance — A unified national system will ensure all cosmetic products meet safety and quality standards and improve coordination across agencies.
  • Cosmetics vigilance and health intelligence — A national early warning system will help detect harmful products faster and support quicker public health responses.
  • Strengthening the cosmetics value chain — The policy supports safer manufacturing and responsible trade. It also aligns with African Continental Free Trade Area opportunities, helping local industries grow while protecting workers and consumers.

These changes are expected to reduce exposure to harmful chemicals, lower the number of cosmetic related health complications and improve consumer confidence.

A collective effort

Implementation will begin across all states and the Federal Capital Territory.

The Federal Ministry of Health and Social Welfare, the National Agency for Food and Drug Administration and Control, the Nigeria Economic Summit Group, state governments, civil society and private sector actors will lead the rollout. WHO and Resolve to Save Lives will continue supporting government efforts to strengthen surveillance, raise awareness and promote safer markets.

This milestone reflects the combined efforts of government, regulators, communities and partners working toward a shared goal: protecting Nigerians from harmful exposures and strengthening national health security.

A call to action

  • Political and financial commitment from government counterparts at all levels to prioritise implementation of the policy.
  • Consumers should choose labelled and registered cosmetic products to safeguard their health.
  • Industry actors should follow national safety standards.
  • Health workers play a critical role in identifying cosmetic related health effects early and responding appropriately.
  • Everyone should help raise awareness about the health effects of cosmetics and protect communities from preventable harm.

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Mobile Phones Used by Food Vendors Could Spread Infections- Experts

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Mobile phones used by food vendors may be a hidden source of harmful microorganisms that can contaminate food, a recent study has revealed.

Mobile Phones Used by Food Vendors Could Spread Infections- Experts

Published in the 2026 edition of the International Journal of Pathogen Research, the research analysed 20 phones from ready-to-eat food vendors, 10 smartphones and 10 button phones, collected between January and June 2025.

Laboratory tests detected a range of bacteria, including Bacillus, Staphylococcus, Klebsiella, Pseudomonas, Streptococcus, Escherichia, and Corynebact.

Bacillus and Staphylococcus were most common on button phones, each making up 25.6% of isolates, while Staphylococcus dominated smartphones at 37%.

Fungal organisms were also found, including Aspergillus, Candida, Mucor, and Rhizopus species.

Mucor was most prevalent on button phones, whereas Aspergillus and Rhizopus were more common on smartphones.

The study showed that button phones carried a higher microbial load than smartphones, and some of the microorganisms exhibited resistance to certain antibiotics, underscoring their public health significance.

Researchers said contamination is likely linked to frequent phone use after handling food or touching surfaces without proper hand hygiene.

They warned that mobile phones can act as fomites, objects that carry and transmit infectious agents, allowing microbes to transfer from hands to food.

The study urges food vendors to adopt safer practices, including regular handwashing, disinfecting phones, and avoiding mobile phone use while preparing or serving food.

Experts say the findings highlight the need for public awareness and hygiene education, noting that everyday devices like mobile phones may play a larger role in spreading infections than previously recognised, particularly in food service settings.


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