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Productivity, Tech Key to Profit Among Africa’s Battle-scarred Banks

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Despite tough economic conditions, banks in Africa have demonstrated resilience and now have an opportunity to not only grow, but sustain growth – helped by sustained volume increases, higher interest rates, and stable risk costs.

This is according to McKinsey research regarding the productivity opportunity, which shows that revenues have recovered and are now higher than pre-pandemic levels.

However, overall banking return on equity (ROE) still remains low.

In a statement released mid-December 2022, the research firm said ROE in all African geographies (except Kenya), still remains one to two percentage points (pp) below pre-COVID-19 levels, despite a strong rebound in 2021.

“Part of the reason for this is that many of the downward pressures on ROE in African banking predate the pandemic. To return to profitability, banks may therefore need to look deeper to address productivity blocks within the sector,” it added.

McKinsey provides a synopsis of what they believe to be the current state of affairs within each of the continent’s five biggest banking markets, being Egypt, Kenya, Morocco, Nigeria, and South Africa.

“Egypt has experienced the steepest decline (–9.5 pp), followed by South Africa (–2.7 pp). Coming off of a low base, Nigeria is the only major African economy that has seen an increase in banking ROE since 2016 (3.6 pp), driven by a decline in risk costs following Nigeria’s economic reforms post the 2015–16 recession, a partial recovery of oil prices, early easing of COVID-19 restrictions and Central Bank of Nigeria (CBN) forbearance measures,” it stated.

Francois Jurd de Girancourt, a partner in McKinsey’s Casablanca office and leader of the firm’s Financial Institutions Group in Africa, said: “African banks are costly to run, with an average cost-to-asset ratio of between 4 and 5 percent, almost twice as high as the global average.

“At the same time, the economic environment within which many African banks operate, often characterised by lower bancarisation rates and loan-to-deposit ratios, means that the domestic revenue pools offer fewer scale benefits.

“This suggests that banks may need to review their cost base and operating models, especially if they want to keep investing into technology and increase access to the banking system.”

McKinsey analysis suggests that African banks may need to achieve productivity gains of between 25% and 30% if they are to restore pre-pandemic profitability.

In many respects, the pandemic and a tightening global economy have already prompted most banks to begin this journey.

To help accelerate progress, the firm is suggesting six productivity streams that could be considered as part of a holistic response to the productivity opportunity.

 


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E-Financial

Fidelity Bank Completes N500Bn Capital Raise ahead of Deadline

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Fidelity Bank Plc said it has raised the required minimum share capital for lenders with international authorisation, boosting its capital base as Nigerian lenders race to comply with tougher regulatory requirements scheduled to end by March 2026.

Fidelity Bank Completes N500Bn Capital Raise ahead of Deadline

Nneka Onyeali-Ikpe, GMD, Fidelity Bank

The push-up in its eligible capital, raised through a private placement, effectively placed Fidelity Bank among lenders that have successfully scaled through the regulatory mandate.

The Lagos-based bank, in a disclosure on the Nigerian Exchange on Tuesday, said the offer, which opened and closed on December 31, 2025, was approved by the Central Bank of Nigeria and the Securities and Exchange Commission. Proceeds from the transaction lift Fidelity’s eligible capital to about N564.5 billion from N305.5 billion, subject to final regulatory approvals.

The private placement was carried out under a mandate granted by shareholders at an extraordinary general meeting on February 6, 2025, authorising the bank to issue up to 20 billion ordinary shares.

Fidelity did not disclose the pricing or investor mix for the transaction.

The fundraising caps an aggressive capital-raising drive by Fidelity over the past two years. In 2024, the lender raised N175.85 billion through a public offer and rights issue, which brought its eligible capital to N305.5 billion. That left a shortfall of about N194.5 billion relative to the new minimum capital threshold.

Nigeria’s central bank in 2024 announced a sweeping recapitalisation programme aimed at strengthening the banking system, raising the minimum capital for commercial banks with international authorisation to N500 billion.

The apex bank mandated an increment in capital for national banks, pushing it to N200 billion and N50 billion for regional banks. The 24‑month compliance window ends on March 31, 2026, a regulation that’s triggering a wave of equity issuances, merger talks, and balance-sheet restructuring across the sector.

Fidelity’s latest capital raise places it above the regulatory floor, potentially easing pressure on the bank as peers continue to tap markets. The additional capital is also expected to support balance-sheet expansion, larger ticket lending, and resilience against macroeconomic shocks in Africa’s fourth-largest economy, which has been grappling with currency volatility, double-digit inflation, and elevated interest rates.

Analysts stated the scale and speed of this transaction validate Fidelity Bank’s standing among tier‑one lenders. Recently, Fitch Ratings affirmed the bank’s Long‑Term Issuer Default Rating at ‘B’ and upgraded its National Long‑Term Rating to ‘A+(nga)’, citing stronger capital buffers and improved profitability.

Fitch also recognised the bank’s expanding franchise, sound fundamentals, and healthy foreign‑currency liquidity, noting it was Nigeria’s sixth‑largest lender by assets at the end of 2024.


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Kuda Microfinance Bank Releases ‘My Year on Kuda’ 2025 Financial Recap

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Kuda Microfinance Bank has unveiled the 2025 edition of “My Year on Kuda,” its annual recap providing customers with personalised insights into their spending, saving, and money management habits from the previous year.

Kuda Microfinance Bank Releases 'My Year on Kuda' 2025 Financial Recap

Kuda Microfinance Bank

The tool analyses transaction data across categories like transfers, card payments, online purchases, and bills, revealing patterns such as highest-spending months, biggest payments, saving frequency, and savings from Kuda’s 25 free monthly transfers. Customers can compare 2025 activity against 2024, including income versus expenditure.

In an era of inflation and economic uncertainty, the recap promotes financial literacy by highlighting responsible borrowing via Kuda Overdraft usage, including access frequency, amounts borrowed, and repayment patterns.

Customer-shared screenshots on X reflect national trends: Nigeria recorded over 2.2 billion electronic transactions worth ₦285 trillion in Q1 2025, up 20 percent year-on-year, with POS terminals driving the shift to cashless commerce.

Kuda Group CEO Babs Ogundeyi, in the recap’s opening video, urged users: “Before you carry on with January, this is the perfect time to see everything you did with your money on Kuda last year and learn something.”

The feature underscores Kuda’s focus on actionable insights to help Nigerians navigate evolving personal finance amid shifting earning and spending behaviours.


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E-Financial

Wema Bank Launches SAW AI Voice Assistant for Seamless Banking on ALAT 2.0

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Wema Bank has introduced SAW, a new AI voice assistant integrated into the ALAT 2.0 app, allowing customers to manage finances through natural voice commands similar to Siri, Bixby, or Alexa.

Wema Bank Launches SAW AI Voice Assistant for Seamless Banking on ALAT 2.0

Wema Bank

SAW understands everyday language and delivers instant responses tailored to banking needs, such as checking account balances, transferring money, reviewing transactions, and accessing support.

This feature brings conversational banking to Nigerian users, eliminating complexity and enhancing accessibility.

The bank positions SAW as a pioneer in AI-powered financial services, aligning with global trends where millions interact daily with voice assistants for tasks like setting reminders or playing music.

ALAT 2.0 represents the next evolution in digital banking, making services more efficient, personal, and human-like for everyday Nigerians.


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