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Strangest African Deliveries of 2013

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Sumesh Rahavendra, head of Marketing for DHL Express Sub-Saharan Africa (SSA)
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DHL Express has released its annual list of quirky, strange and speedy delivery requests for 2013 which ranged from delivering nine gorillas across two continents, to transporting the Webb Ellis trophy and a specific heart internal defibrillator.

In addition to these global shipments, a few more interesting packages which were delivered closer to home have come to light and are worth mentioning.

According to Sumesh Rahavendra, head of Marketing for DHL Express Sub-Saharan Africa (SSA), within the SSA region there has been an increase in strange food delivery requests with each passing year. He says that it is now becoming an increasingly interesting exercise to pin-point which deliveries stand out above the rest.

“One unique shipment to mention is a 32kg consignment of Haggis which was moved from the UK to Tanzania for an event. The Scottish delicacy was swiftly transported through customs and delivered in time for the prestigious event.”

Rahavendra said that in Kenya, live human eyes are transported on a regular basis. ”Understandably, the corneas have an extremely short life span and are therefore highly perishable, which possess a significant challenge to us.

“What adds to the complexity is the fact that the recipient is booked and prepped for surgery while the cornea is in transit. The successes of these deliveries rely on prior customs releases, dedicated delivery vehicles and a passionate team of certified international specialists on the ground. When there is no margin for error and the result could affect another person’s opportunity for sight, every stop is pulled out from pick-up to delivery.”

Another unusual personal delivery was for a customer who shipped his laundry from the United Kingdom to a Southern African country….for dry cleaning.

For many people, a wedding is one of the most important and special days of their life, and the price of one’s happiness on ‘the big day’ is immeasurable, said Rahavendra.

“In light of this, 1.7 tons of fresh flowers were sent from Johannesburg to Douala in Cameroon for such an occasion. This personal request came from a customer whose two sons were getting married on the same day. Fast forward a few short hours, and a splendor of colour was delivered to the event in time for the all important nuptials.”

He said that on the conservation front, an interesting delivery in Kenya included the transport of butterfly larvae.

“Any delay in the transport process would result in the premature hatching of the butterflies, from which they would not have survived. Following a similar operational process as the transport of the corneas previously mentioned, another successful, yet another unique delivery was completed.

“From election ballots to presidential documents, DHL Express is trusted to pick up and deliver shipments as fast as possible around the world on a scheduled Express Network. The customer is at the center of everything we do and it is this customer centricity that drives us to deliver two million packages across the globe on a daily basis, no matter how unique the package might be. Although sometimes challenging and stressful, such requests certainly help bring a smile to our faces on a busy day”, concluded Rahavendra.


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PalmPay Deepens Its Long-Term Commitment in Nigeria with New Office @ Yaba

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PalmPay has opened a new office at 33 Old Yaba Road, Lagos, reinforcing its commitment to innovation, customer service, and operational growth in Nigeria.

The new office represents a continued investment in PalmPay’s people, operations, and infrastructure, supporting the company’s ability to deliver reliable financial services at scale. Designed to accommodate PalmPay’s growing team, the workspace enables closer cross-functional collaboration while strengthening service delivery nationwide. Located in Yaba, one of Lagos’s most established commercial and technology corridors, the office further anchors PalmPay within Nigeria’s innovation and financial ecosystem.

Speaking at the office launch, Managing Director Chika Nwosu highlighted that the new workspace reflects PalmPay’s long-term vision and dedication to excellence. “This new office represents an important step in our growth journey and our commitment to building secure, reliable, and inclusive financial solutions for our users,” he said.

The launch event was attended by PalmPay’s leadership team, employees and customers, who toured the facility and marked the company’s continued growth and progress.

With the opening of its office at 33 Old Yaba Road, PalmPay continues to strengthen its presence in Nigeria and reaffirm its mission to drive financial inclusion through innovative digital solutions.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users and processes up to 15 million transactions daily. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.


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NAHCO Signs New Ground Handling Deals

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The Nigerian Aviation Handling Company Plc has announced the signing of a chain of contracts with major airlines for the provision of total handling solutions.

In a statement on Tuesday, the company announced the signing of contract renewals with Air France, KLM and Virgin Atlantic, as well as the African operator, RwandAir.

NAHCO also signed fresh contracts with United Nigeria – Regional, Bellagio and Malaikair.

According to the statement, the contracts with Air France and KLM are for three years and will run till 2028, respectively. The duration of the contract with Virgin Atlantic was also put at three years.

The duration for the RwandAir contract is for three years, effective 1 October 2025.

The statement read, “The new contract with United – Regional would be for a period of five years, effective from 1 August 2025. For Bellagio and Malaikair, the contracts are for three and five years, respectively.

“Bellagio Air, Nigeria’s rising star in aviation, is redefining air travel with a blend of luxury, efficiency, and reliability. Headquartered in the vibrant city of Ikeja, Lagos, Bellagio Air is committed to providing world-class service across key domestic and regional routes.”

The Group Executive Director, Commercial and Business Development, NAHCO Plc, Saheed Lasisi, who expressed his delight with the new contracts, said NAHCO is already ready to exceed customers’ expectations.

According to Lasisi, NAHCO’s more than 46 years of unblemished excellent service delivery puts it heads and shoulders above any other service provider in the industry.

“This is what we have been doing for almost half of a century. We will continue to delight our customers and make our stakeholders happy by exceeding expectations in all aspects of our service offerings. We are always willing and ready to do more,” Lasisi added.

The Group Managing Director/Chief Executive Officer, NAHCO Plc, Olumuyiwa Olumekun, added that with the new fleet of equipment the company is deploying, service delivery will only be better.

 


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Nigeria Targets Satellite-to-Mobile Services in Draft Spectrum Roadmap

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Nigerian Communications Commission (NCC) has unveiled a forward-looking strategy that places satellite-enabled mobile connectivity at the heart of the country’s drive to bridge its long-standing coverage gaps.

Nigeria Targets Satellite-to-Mobile Services in Draft Spectrum Roadmap

The draft Spectrum Roadmap for the Communications Sector for 2025 to 2030 lays out how satellite technologies could help deliver reliable voice and data services to millions of Nigerians who live beyond the reach of conventional mobile networks.

The direction is outlined in the Commission’s draft Spectrum Roadmap for the Communications Sector covering the period.

The proposed approach highlights non-terrestrial networks as a complement to existing mobile infrastructure, especially in areas where terrain, insecurity, or high costs limit the deployment of base stations.

The NCC said D2D satellite technology, which allows standard mobile phones to connect directly to satellites, is gaining traction globally as a means of delivering voice and data services without reliance on ground towers.

According to the regulator, the technology could help close persistent coverage gaps in rural, riverine, and border communities that remain outside the reach of conventional networks.

It also noted that satellite-backed connectivity could improve network reliability by providing alternative links during fibre cuts, power failures, or other disruptions affecting terrestrial systems.

The Commission added that wider adoption of D2D services could support emergency communications, public safety operations, Internet of Things applications, and services such as smart agriculture in underserved regions.

It also pointed to potential investment opportunities through partnerships between mobile network operators and satellite companies, including more efficient use of shared spectrum resources.

Beyond D2D services, the roadmap places emphasis on Low-Earth Orbit satellites to expand broadband access to remote parts of the country.

It also proposes better utilisation of Geostationary Orbit satellites and the exploration of high-altitude platforms, such as stratospheric balloons, to support mobile backhaul and rural connectivity.

The policy signals come shortly after Airtel Africa announced an agreement with SpaceX to introduce Starlink-powered direct-to-cell services in Nigeria.

The NCC’s roadmap is expected to shape future spectrum allocation, licensing decisions, and technology adoption across the telecommunications sector.


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