General News
Policy Implementation Hinders Broadband Revolution – Adebayo

Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON) and managing director of Communications Network Support Services Limited (CNSSL) a Business Process Outsourcing (BPO), operator in the telecommunications sector is a thoroughbred telecom engineer.
His career started from Siemens Germany where he spent 19 years before relocating to the country to assume the post of General Manager of VGC Communications.
When the Company was bought by MTN Nigeria, he founded CNSSL to support services to telecommunications operators which also included Call Centre management.
Adebayo spoke to chike onwuegbuchi on issues around quality of service and BPO operation in the country.
Quality of Service, Regulations and Protection of Telecom Infrastructure
The industry has done well. In particular, when we look at the service provision and the value the industry has brought to the ecosystem, it has done fairly-well.
Looking at job creation and employment opportunities, supports to small and medium enterprises and to other sectors of the economy, contribution to the GDP and FDI, the telecom sector is the best thing that has happened to Nigeria.
The telecom is in the forefront of taking Nigeria to the group of industrialized nations as we work towards vision 20:2020. In summary, the industry will continue to do well in-spite of the local challenges.
The industry is one of the few in the country that have brought value to the socio-economic development.
States Hostile to Providers in Terms of Regulations
There are few States that are in exception of being hostile to telecom operators. Majority of them, from the South to East, West and North; it is basically the same thing. Few are in exception, for example Lagos.
The Governor has shown some good examples that others should emulate. It is not just by reducing the charges on Right of Way (RoW) approval.
In the area of providing the enabling environment that operators require to deploy critical infrastructure, the State leads.
Also, there are efforts by the State Government to protect telecom infrastructure which is well commended. So, with the exception of Lagos, Edo and Kwara, others have not joined the trend of telecom revolution.
I put it that way, because once you allow telecom to blossom you have activated that economy. Meanwhile, it behooves on us, the operators to win the interests of those States that are hostile, but they have to show the desire.
They need to see the future socio-economic benefits of telecom more than the immediate internally generated revenue in telecom provisions. Therefore, there should be continuous engagement.
I am glad the Minister of Communications Technology has ignited the drive towards declaring telecom infrastructure as critical public assets; her efforts at the Federal Executive Council that led to the constituting of the National Broadband Council which comprises of all State Commissioners related to ICT, and so many other initiatives is commendable.
I am hoping that we will start reaping from the efforts that were made in 2013 and years ago. Lagos is a very good testimony and I am hoping we will have more of such within the first and second quarter of 2014.
Sanctions to Soften Hostile States
I think sanctions do not often help. We are engaging stakeholders at all levels. We have held meetings with different States to discuss some issues they raise concerning our members. But when all efforts made through dialogue are rebuffed, we will have no choice than to consider other alternatives.
And such alternative will be to accept whatever it is that will protect investments in this sector. Against that, we will clave our regulator to approve for us discriminative tariff in such that in States where there are higher costs of business we will have no choice than transfer the huge costs to the consumer.
It may lead to regime that when you make a call from State “A” tariff will stand at X and when it is from another location it switches to Y. Nevertheless, I am hoping that we will not get to that level. I have confidence in the commitments of various stakeholders to address the situation; and together we can move the industry forward.
It will push the economy higher as well, because we are not yet there. Next revolution is broadband, which is an enabler of trade more than the voice services.
If we are to achieve the level of broadband provision to move our economy forward, then, we must remove all the barriers to network operations and maintenance.
Fast-tracking Broadband Revolution
One thing I have discovered is that we are good at identifying issues relating to broadband. But we are not good at proffering solutions to problems associated with the processes. It is not just in telecoms that this kind of attitude is obvious in our economy.
We know what the problems are, but instead of taking responsibility and dealing with the issues, remove the barriers and move; we tend to prefer to apportion blames.
Therefore, in the next dispensation and for us to be where we ought to be and have a driver for broadband, we need to take individual and collective responsibilities.
The era of apportioning blames should be over. In fact, NCC coming to blame operators and other regulators and counter blames from different quarters must stop. Every stakeholder must take responsibility.
It is an industry battle whereby we need collaborate to make the impact; both at the regulators level, communications, planning and approval, each one must take responsibility. The era of penalties and threats should be over.
Without that, I am afraid, it will be very difficult to achieve. I have been privileged to be a member of one of the broadband policy implementation councils and have seen the excellent work done by the Committee. But the implementation will pose its own challenges, unless we come together.
We should continue to remind ourselves that against wide held opinion, telecom is beyond the quality of service (QoS). Today, the industry is being assessed only from the trend of QoS. We are beginning to forget, and very quickly too, other benefits accruable in telecom operations which job creation, telecom as the driver of other industries, etc.
The banking sector in Nigeria, today, is reported to be one of the best in Africa. This success is traceable to the support and services provided by the telecom industry.
In summation, the benefits accruable in the industry are far beyond the issues we are focusing on presently.
As players, we will continue to improve on technology, although environmental factors are more of the challenges that we face.
Regulations and policies need to take cognizance of the challenges. And if the regulators will not take responsibility, go to town to feel the pulse of the industry they regulate, then we are in for a battle.
Extending BPO Call Centers to Other Sectors
We need to begin to see the benefits. Business Process Outsourcing (BPO) saves companies costs and turns them to be more efficient. It helps in reducing overhead costs for companies; they can give a portion of that aspect of their business to the third party.
And I think we have to start developing the confidence in that regards, which is about adopting the trend.
Such business was mainly carried out by the Indians, China and rest of them, but our people have started developing in such business area.
And Nigeria is seen as the next destination for the infrastructure, due to our level of education, population and most importantly, the benefits that telecoms have afford to businesses in BPO to thrive.
Without that the companies wouldn’t come in. in fact, you wouldn’t see their representatives or connect to them in far- away Europe and other parts of the world.
As players in that areas, we need to create awareness, while encouraging other sectors like banking and finance, aviation to embrace it.
And even the government is in need of contact; government can’t be the ‘be-all’ and ‘do-all’.
If they can provide an enabling environment, restoring confidence to what we do, it can make us (the industry) attractive. There are companies willing and across the world, they will come in.
Poor Welfare Package for Staff Among Some BPO Operators
In that regards, we need to encourage indigenous companies. I am glad that you have mentioned that the dominate players which are not local companies are the ones found wanting.
The indigenous companies are doing better and we will continue to do better hence we understand Nigeria’s socio-cultural environment.
We also understand the economic implications. Again, one factor that users will consider is the governance structure.
It’s not enough to identify these bad practices, but there should be need to fix the challenges confronting employees. However, among those socio-economic issues, there are things we can look at as the industry grows.
Telecom Services in the North-East
We are thankful to the government for the maintained efforts to curtail the insurgencies in the North-East.
Permit me to re-state our call for first line declaration for the protection of the telecom infrastructure after the incidents we had in the past years. It is an ongoing things; we are working with all stakeholders to ensure there is no part of the country that is not connected or remains out of service.
We are hoping that as the general situation improves in those areas, so also will telecom services will improve.
What is important is that we are working with the stakeholders. The speed of work will be determined by and considered by the various stakeholders.
We are cooperating with everyone. As an industry, we would like to have every part of the country connected or covered.
It is not in our interest that those things have happened; we wish that such experience does not repeat in our country.
We assure the public that we are doing the needful by working with the government and other Agencies to achieve the best for the whole country.
General News
Court Remands Hacker for Allegedly Stealing N3.09Bn from FCMB

Justice Mojisola Dada of the Lagos State Special Offences Court in Ikeja has remanded, Andrew Odekina, an alleged hacker, who is part of a fraud syndicate that stole N3.09 billion from First City Monument Bank (FCMB).

Justice Dada ordered that Odekina be kept behind bars after he was arraigned before her by the Economic and Financial Crimes Commission (EFCC).
The EFCC informed the judge that the defendant was among the suspects who allegedly carried out a major cyber-enabled fraud that resulted in over N3 billion being siphoned from the bank’s customer accounts.
The anti-graft agency also accused the defendant of retaining proceeds linked to the large-scale hacking operation that targeted some FCMB customers.
The Commission stated that its investigation found cybercriminals had unlawfully accessed the bank’s applications, allowing them to transfer N3.09 billion from various accounts.
Odekina was specifically charged with receiving and retaining N9.87 million, believed to be part of the stolen N3.09 billion, in his FCMB account in 2025.
The offence, according to the EFCC, contravenes the provisions of the EFCC (Establishment) Act, 2004.
The charge states that the defendant, alongside accomplices still at large, knowingly retained control of funds traced to fraudulent digital transactions carried out on the bank’s platform.
The defendant, however, pleaded not guilty to the charge.
Based on his plea, Babatunde Sonoiki, prosecutor, urged the court to fix a trial date and remand the defendant in the custody of the Nigerian Correctional Service pending the conclusion of the trial.
The defendant appeared in court without legal representation.
After listening to the lawyer, Justice Dada adjourned the case to May 11 for trial and ordered that Odekina be remanded to the Kirikiri Correctional Facility.
General News
SEDC Launches SEVCP to Expand Access to Capital for Startups

South East Development Commission (SEDC) has launched the South East Venture Capital Programme (SEVCP), to expand access to capital for startups and strengthen Nigeria’s investment landscape.

The Commission said the programme represents a direct institutional response to the federal government’s commitment to expand access to local funding and attract sustained investment into high- growth sectors across South East Nigeria.
It also said that it is part of the developmental initiative by the SEDC as contained in the road map for the region that was presented to the House of Representatives Committee on South East Development.
A statement issued by the commission says the SEVCP is a funded, coordinated, and time- bound intervention designed to catalyse the region’s digital, innovation, and technology ecosystem.
“As part of its initial rollout, the first phase of the program, the South East Pitch Competition, is now officially open for applications. At the core of the program is the South East Venture Capital Fund, a blended finance vehicle designed to mobilise up to $50 million in public, institutional, development finance, diaspora, and private capital into the region.
“SEDC anchors the Fund through the South East Investment Company, its wholly owned investment vehicle, which participates as a Limited Partner. This structure ensures professional fund management, institutional accountability, and alignment with global investment standards,” the statement said.
The commission also said that SEVCP is built as an integrated platform comprising five interlinked workstreams: fund operationalisation, a flagship Pitch Competition, a structured incubation and acceleration programme, a financing partnerships strategy to complete the fund raise, and a network of implementing partners across the region.
“Each component is designed to reinforce the others and ensure continuity from deal sourcing to investment and growth.The South East Pitch Competition serves as the primary entry point into the Fund’s investment pipeline. Thirty startups will be selected across the five states, with twenty placed in the Accelerator Track and ten in the Incubation Track.
“These startups will receive SAFE investments totalling 450,000 dollars in the first cohort. Accelerator participants will receive 20,000 dollars each, while incubation participants will receive 5,000 dollars each. Investments will be milestone-based and structured to balance founder flexibility with investor protection.
“The Pitch Competition Finals is scheduled to take place on 13 May 2026, followed by an Investment Ceremony on 14 May 2026. Selected startups will participate in a structured hybrid incubation and acceleration programme delivered across key locations in the region.
“The South East has long demonstrated strong entrepreneurial capacity, commercial depth, and human capital, the statement indicated. It noted that what has been missing is a coordinated system to channel capital into that capacity at scale, with the structure and governance required by serious investors. The SEVCP provides that system, and the Pitch Competition establishes the first layer of access,” it said.
According the tstatement, applications opened on 13 March 2026 and were originally scheduled to close on 27 March 2026.
“It indicated that the deadline has now been extended to 3 April 2026 to enable broader participation across the region, adding that this will be the final extension.
“The Accelerator Track is open to startups with demonstrable product market fit, active users, and revenue traction. The Incubation Track is open to founders with validated ideas and a minimum viable product. Eligible startups must be based in, operating in, or delivering clear impact within the South East, or be founded by individuals of South East origin with a defined regional focus. All applications must demonstrate a meaningful technology component,” it said.
The commission said that SEVCP represents a long-term commitment to building a structured and investable startup ecosystem in the South East.
“The inaugural cohort will form the foundation of a pipeline that the Commission intends to scale over successive cycles. Founders building within the region, and those looking to build within it, are encouraged to apply before the deadline,” the statement added.
General News
PIAFo Drives Urgent Call for National Dig-Once Policy to Boost Nigeria’s 125,000km Fibre Network

Key players across Nigeria’s digital economy, telecommunications, and infrastructure ecosystem are set for the National Dig-Once Policy Forum to champion a new course towards increasing Nigeria’s digital backbone network to 125,000km of fibre-optic infrastructure.

PIAFo
The event, which marks the 8th edition of Policy Implementation Assisted Forum (PIAFo), is a high-level industry dialogue aimed at accelerating the formulation and adoption of a National Dig-Once Policy as a critical enabler of safe, coordinated and cost-effective fibre infrastructure deployment in the country.
The forum, themed “Accelerating Nigeria’s Digital Backbone: Dig Once Policy, Project BRIDGE and Strategies for Effective Fibre Deployment,” is slated for Thursday April 16, 2026 at Radisson Blu Hotel, Ikeja GRA, Lagos.
According to the organisers, Business Metrics Limited (BML), the introduction of $2 billion Project BRIDGE initiative by the Federal Government to expand fibre infrastructure by additional 90,000km from 35,000km to 125,000km by 2030 requires some new measures to ensure successful implementation of the ambitious target and avoid mistakes of the past.
Industry stakeholders have identified that the success of a national connectivity backbone rollout depends largely on institutionalising a Dig Once Policy framework, which encourages the installation of fibre ducts and conduits whenever roads, railways, and other major public infrastructure are being constructed or rehabilitated.
According to industry data shared by the Nigerian Communications Commission, lack of such a framework is taking a toll on the telecoms sector and broadband drive as operators recorded over 50,000 fibre cut incidents across the country in 2024, with more than 60 per cent occurring during road construction and rehabilitation activities. These disruptions have resulted in billions of naira in repair costs, network outages, and service degradation.
Telecom operators in Lagos State alone said they spent over N5 billion in 2024 to repair and replace damaged fibre infrastructure in the state, while lamenting that the development continues to slow down network upgrade and expansion drive.
Beyond infrastructure damage, telecom operators also face challenges such as high Right of Way (RoW) charges, uncoordinated civil works, and repeated excavation of roads for fibre deployment.
PIAFo 8.0 aims to address these challenges by fostering collaboration among stakeholders responsible for planning, financing, constructing, and maintaining Nigeria’s digital infrastructure.
Specifically, the forum seeks to align federal, state, and local infrastructure planning around a unified Dig-Once framework; strengthen collaboration between telecom operators, infrastructure companies, and public works authorities; translate policy intentions into actionable guidelines and implementation timelines; and build stakeholder support for Project BRIDGE and complementary national fibre initiatives.
Speaking about the event, Team Lead at Business Metrics Limited, Omobayo Azeez, said Nigeria is being denied access to robust connectivity it should derive from up to eight high-capacity undersea cable networks landed on its shores because of difficulties around terrestrial fibre infrastructure expansion.
“The Project BRIDGE initiative should excite everyone because of ambitious targets. But for those who understand the operating terrain, and why it took the industry over 20 years to achieve around 35,000km of fibre network that the country currently operates for broadband connectivity, the project calls for a major shift in execution approach with the adoption of a National Dig-Once Policy as the starting point.
“PIAFo, now in its 8th edition, is again serving as the viable platform for representatives from government ministries and agencies, senior telecom executives, infrastructure companies, data centre operators, equipment manufacturers, state governments, and industry associations to chart the way forward.”
The forum will feature keynote addresses, expert panel discussions, and strategic networking sessions designed to drive pragmatic outcomes that will accelerate Nigeria’s journey toward a resilient and inclusive digital economy.
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