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Capacity Building in Courier Service

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In courier business just as in other spheres of human existence, increasing capacity is one of the necessary ingredients. No company would want to remain the same way it was established without any sign of growth.
In the 21st century  dynamics where economies are graded as haves and have nots, businesses are also polarized along the same line as small scale, medium and large scale enterprises, the same way courier companies are ranked in terms of each courier company’s  capacity and capability  in the industry .
Capacity building has to do with repositioning a courier company to be able to play active role in its line of business. As the Nigerian economy is expanding with more foreign direct investment flowing into the country, every sector of the economy that plays complementary role especially those that are service driven like the courier companies have also to shape up. Many of the courier companies ordinarily would want to expand and become some of the dominant players in the industry but they are limited by some factors which they don’t have control over. One is that the Nigerian environment is harsh for industries to thrive. The infrastructures that are needed to serve as a spring board for small and medium scale businesses to thrive are not there. One opening a business concern has first of all to make provision for a stand- by generator which most of the times ends up serving as the main source of power generation for the business. This increases cost f operations and cuts down the profit margin of businesses.  States and local governments also impose arbitrary taxes on some of these companies that struggle to see the light of the day. Deplorable condition of the roads across the country is another area of challenge. This has direct impact on vehicles leading to increase in maintenance costs, reduction in life span of vehicles and waste of time and manpower as several hours that would have been used for production are spent in the traffic.
Never the less, in the area where courier companies specifically can improve capacity are in human capital development.  Human development is an important aspect in the courier service. It has to do with improving the quality of staff that work in the organization. The workers have direct contact with the customers and they therefore serve as the prism through which other organizations look at a particular company. There is need for constant training and seminars for the staff of an organization to increase corporate performance, specialization and job satisfaction. 
There are new developments which can be shared and keep workers of a courier company abreast of information and new trends in the industry which will improve the quality of the staff and invariably translate to more productivity for the company.
There is also the need for infrastructural development by courier companies to be able to play big in the courier business. Information and Communications Technology has expanded the scope of the business and it becomes imperative to use these ICT tools to deliver service. Courier companies that are thinking capacity expansion or building must tap into this. The company also has the need to have functional vehicles that are ready to deliver service any time. Since electricity is a major challenge in the country, solid plans must be made to have a standard power generating set that will supply energy to the company.
Courier companies must also think of expanding their networks. The Courier Regulatory Department requirement is that every courier company must have at least five branch offices for a start. There is need that as courier companies are growing that more offices are established to make sure that their services get to every where. Courier companies should also explore faster means of servicing their clients other than the road transport system that is riddled with hiccups.
To be able to build capacity, more capital is required to be injected into the company but courier operators interviewed said that getting a loan from the bank is little the proverbial camel passing through the eye of a needle. Banks should encourage small and medium scale industries by giving them credit facilities. Real development of the economy starts from this sector. The sector has been able to employ good number of job seekers that would have been wondering the streets. Banks want quick turn over and can afford to give out loan to businessmen who are ready to import and share some of the proceeds with the manager of the bank where the loan was accessed.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom

Fact-Check: Elon Musk’s “Tesla Pi Phone” is Internet Rumor

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Viral rumors about a “Tesla Pi Phone” a  new phone, being developed by Elon Musk,  CEO and largest shareholder of Tesla and SpaceX, are entirely fake.

Fact-Check:  Elon Musk’s "Tesla Pi Phone" is Internet Rumor

AI Generated Tesla Pi Phone and Elon Musk

Instead, the tech giant said on Monday it has filed an application with the US Federal Communications Commission for permission to deploy the constellation by 2028.

It said the system would provide voice, messaging, data and emergency services.

A quick fact-check revealed that Tesla Inc. has never manufactured, developed, or released a smartphone.

Videos and articles claiming a release (often priced between $150 and $800 with solar charging or satellite-only connections) rely on AI-generated concept art and recycled internet hoaxes dating back to 2021.

Musk has only mentioned a phone in hypothetical remarks, stating Tesla would build one only if major app stores completely blocked or censored essential apps like X (formerly Twitter).

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On Monday however, his company said that “Amazon looks forward to delivering on the promise of D2D [direct-to-device] connectivity, including to the millions of people living, travelling and working in places beyond the reach of existing networks today,”

The filing is the first step from Amazon into satellite mobile connections, which has until now been dominated by SpaceX’s Starlink service.

Musk’s group has signed partnerships with existing operators such as T-Mobile US and the UK’s Virgin Media O2 to provide phone services for customers where their conventional networks do not reach.

Starlink operates across more than 150 countries, offering high-speed internet connections through its constellation of satellites.

 

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General News

Dangote Plans to Donate One-Third of Wealth to Charity as Legacy

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Aliko Dangote
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Aliko Dangote, Africa’s richest man, plans to dedicate one-third of his wealth to charity as part of his succession plan, Halima Dangote, his daughter, has revealed.

Dangote Plans to Donate One-Third of Wealth to Charity as Legacy

Aliko Dangote

Halima, a trustee of the Aliko Dangote Foundation, disclosed this in an interview with Bloomberg published on Tuesday, saying the billionaire had secured the support of his family to commit 33 per cent of his estate to philanthropy.

According to the Bloomberg Billionaires Index, Dangote’s net worth is estimated at $35.1 billion, meaning one-third of his current wealth would be worth about $11.7 billion if his fortune remains at that level.

Halima explained that her father views philanthropy as a key part of his legacy and has incorporated it into the family’s long-term succession plans.

She said Dangote had structured his estate to ensure that charitable giving continues across generations, particularly in areas such as healthcare and education.

“He sort of put all the structure in place whereby we focus a lot on health and education. He actually donated 25 per cent to the foundation. If you look at it, it is what we call in Sharia Code in Islam; it means he has donated 33 per cent of his whole inheritance to his foundation,” she said.

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Halima added that Dangote believes giving back is central to the success of his businesses and the family’s values.

She said the billionaire asked her, her two sisters, and his mother to sign the agreement allowing 33 per cent of his inheritance to be dedicated to humanitarian causes.

The planned donation builds on Dangote’s longstanding philanthropic activities through the Aliko Dangote Foundation, which was established in 1994.

According to Halima, the foundation received an endowment of $1.25 billion about a decade ago and has since received an additional $700 million in funding.

She said about 70 per cent of the foundation’s spending goes to programmes in Nigeria, while 20 per cent supports projects across Africa, with the remaining funds directed to initiatives in other parts of the world.

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The foundation’s interventions focus on healthcare, education, nutrition, and humanitarian support, including partnerships that contributed to the eradication of wild poliovirus in Africa.

Dangote’s planned charitable commitment adds to increasing global attention on billionaire philanthropy.

Although the proposed 33 per cent allocation is below the 50 per cent commitment associated with the Giving Pledge, it would rank among the largest philanthropic commitments announced by an African billionaire.

Earlier this year, Dangote was named among the world’s most influential philanthropists by TIME magazine’s inaugural TIME100 Philanthropy list, recognising the impact of the Aliko Dangote Foundation, which reportedly spends more than ₦50 billion annually on programmes across Africa.

 

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E-Business

NDPC Directs DCPMIs to Register with Agency or Face Legal Consequences

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Nigeria Data Protection Commission (NDPC) has directed all Data Controllers and Data Processors of Major Importance (DCPMIs), yet to register with the commission to do so immediately.

NDPC Directs DCPMIs to Register with Agency or Face Legal Consequences

This followed a Federal High Court judgment affirming NDPC statutory powers to designate and register such entities.

DCPMIs are entities operating in Nigeria that handle sensitive personal data or large volumes of information, requiring mandatory registration with the NDPC under the Nigeria Data Protection Act (NDPA).

In a statement issued on Tuesday by Babatunde Bamigboye, head of Legal, Enforcement and Regulations at the NDPC,  described the judgment as a major milestone for data accountability and regulatory oversight in Nigeria.

The commission said the ruling arose from a suit filed by Emmanuel Harunna against the NDPC in Emmanuel Harunna v. NDPC (FHC/L/CS/1116/2024), in which the applicant sought a declaration that Point of Sale agents were not Data Controllers or Processors of Major Importance under the Nigeria Data Protection Act and requested a perpetual injunction restraining the commission from registering them.

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According to the statement, Justice F.N. Ogazi examined the commission’s Guidance Notice on Registration alongside Sections 5(d), 6(c), 44, 45 and 65 of the Nigeria Data Protection Act before concluding that the commission acted within its statutory powers in designating entities under the Major Data Processing – Ordinary High Level category as Data Controllers and Processors of Major Importance.

Quoting the judgment, the statement read, “The Nigeria Data Protection Act was enacted to promote accountability, transparency and responsible data governance. Registration enables the Respondent to identify entities engaged in significant data processing activities, monitor compliance.”

It added that the court held that, “Far from undermining the constitutional right to privacy, the registration framework is one of the statutory mechanisms designed to safeguard that very right by subjecting data controllers and data processors to effective regulatory oversight.”

The statement further quoted the court as saying, “Looking at the recitals of the Guidance Notice, there is every indication that the Guidance Notice is also aimed at protecting the privacy and security of data subjects, thus bringing the registration requirement of the Guidance Notice within the protective shield of Section 45 of the 1999 Constitution.”

According to the commission, the court also held that, “Remarkably, Section 63 of the Data Protection Act provides that the provisions of the Act shall prevail over any other law inconsistent with its provisions on matters relating to the processing of personal data.”

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Reacting to the judgment, the commission described the decision as a significant boost to Nigeria’s data protection regime.

“The Commission appreciates the ground-breaking efforts of the court towards the advancement of the jurisprudence relating to data accountability in Nigeria, as eloquently demonstrated in this case,” the statement read.

Following the ruling, Vincent Olatunji, national commissioner and chief executive officer, had directed every Data Controller and Processor of Major Importance that had yet to comply with the registration requirement to register without delay.

The commission warned that entities failing to comply with the registration requirement could face legal consequences.

“Failure to register creates serious legal liabilities under the law, while compliance with registration requirements builds public trust and safeguards the fundamental rights and freedoms of data subjects in Nigeria,” the statement added.

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