E-Business
IBM Invests in Accelerating Innovation in Nigeria

IBM has announced it is further expanding its operations across Africa with the opening of an IBM Innovation Centre in Lagos, Nigeria.
The new facility is designed to accelerate innovation for Nigerian and West African business and IT skills.
Using the centre, clients, IT partners, developers, entrepreneurs, venture capitalists and academics can now access enhanced cloud capabilities and extensive big data and analytics resources.
Adoption of cloud technology in Africa has reached a tipping point and in Nigeria alone, cloud usage is expected to more than double to 80 percent of businesses in the next year.
In addition, the growing proliferation of mobile phones and tablets is accelerating the opportunity to interpret data patterns to anticipate needs and deliver improved services.
As the local demand for these types of technologies and skills increases, Africa is quickly moving to the center of global attention as the last big emerging market of the current economic era.
According to the IMF, Sub Saharan Africa is set to be the world’s second fastest growing region with projected economic growth of over six percent this year.*
To take advantage of this explosive growth, the new centre will focus on providing solutions that use Big Data & Analytics and cloud technologies to solve key local challenges such as improving government services, digitising banking services and enhancing customer centricity in telecommunications.
Clients will be able to participate in virtual and in-person training, test out new products, network with peers from around the world, and receive mentoring and guidance from IT and business experts.
For example, the centre will provide clients hands-on access to cloud-based industry solutions such as IBM Intelligent Operations designed to provide cities, governments and utilities with a central command center for the use of predictive analytics to enhance efficiency and manage all their operations.
“Our investment in this centre is in line with our strategy to help fuel growth in Nigeria’s IT sector and to support the use of advanced technology service delivery for the public sector and commercial business growth, particularly expansion in West Africa,” said Taiwo Otiti, IBM West Africa country general manager.
“IBM Innovation Centres are designed to help clients envisage their future, illustrated using IBM Social, Mobile, Analytics and Cloud solutions, combined with industry focused experience and expertise. Through this centre, we will bring the reach of IBM’s global capabilities and thought leadership closer to local and regional clients.”
IBM believes its new test and demonstration environment will serve to cut the costs and complexity of assessing IT solutions, but will also assist CIOs in presenting strong business cases for advanced technology adoption.
The company is already working with the Union for International Cancer Control (UICC) to create the world’s largest and most comprehensive clinical dataset on cancer patients by building cancer registries in developing nations, beginning in Sub-Saharan Africa.
“Innovation has become a key driver of positive change in developed economies, and IBM has blazed the trail once again in this market with its new Innovation centre,” said Mr Victor Hammond, managing director of Lagos-based Bankers Warehouse Ltd, a non-bank financial services institution and Nigeria’s leading cash management and cash-in-transit service provider.
“I foresee this facility becoming a key driver of technology innovation in Nigeria, helping to promote the culture of knowledge incubation and scientific enquiry in all sectors of the national economy.”
IBM has been operating in Africa since the 1930’s, and today has a direct presence in more than 20 African countries, including: Nigeria, Tanzania, Senegal, South Africa, Morocco, Egypt, Tunisia, Algeria, Ghana, Nigeria, Kenya, and Mauritius.
IBM plans to continue strengthening this network with more new facilities, offerings and partnerships in the next few years.
The new centre joins a worldwide network of over 41 other IBM Innovation Centers in 33 countries including South Africa and Kenya.
Through this network, IBM connects local companies and entrepreneurs with technical and industry experts around the world and can support growth with introductions into new markets.
E-Business
Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.
The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.
Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.
Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.
More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.
“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.
This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.
Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:
- Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
- Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
- Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
- Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.
Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.
At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.
Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.
E-Business
FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.
He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.
As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”
He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.
Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.
“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.
E-Business
Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.
“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.
“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”
Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.
Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.
Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.
To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.
Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.
As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.
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