Telecom
Nigeria Telecom Market Ripe, But Not For Consumer Services

The Nigerian and South African telecommunications markets will maintain tempo of their developments, regrettably, not for consumer services, according to experts findings.
Historically, Nigeria and South Africa have been identified as two of the most lucrative markets by companies looking for a launch pad into Africa, the report by the International Data Corporation (IDC) observed.
Also, Nigeria has been favored for its high growth potential, while South Africa has been considered to possess a sound and effective business environment.
However, Nigeria is plagued by numerous challenges, including poor infrastructure (which often results in very high operating costs), and ineffective private and public business systems that generally create a challenging operating environment.
Presenting its outlook for the African telecommunications market in 2014, International Data Corporation (IDC) predicted a wave of growth in digital and media content over the coming 12 months as smartphone ownership explodes and African telecom users become more sophisticated in their use of mobile applications.
The global research and market advisory firm also indentified the ongoing, rapid deployment of 3G networks across the continent and the fledgling expansion of LTE services as key drivers of this growth in content.
“African telecom service providers are intensifying their efforts to develop their own application stores and generate local content, with smartphone shipments up more than 40% year on year in 2013,” said Spiwe Chireka, program manager for telecommunications and media at IDC Africa.
“These developments, coupled with the growth in mobile data consumption through smart devices, are setting the scene for the spread and use of smartphones and mobile applications in 2014. Last year marked a turning point for LTE networks in Africa, with the number of commercial deployments in the region increasing to 20, up from 4 in 2012. As a result of this accelerated growth, services such as enterprise mobility are set to become more and more commonplace in the year ahead.”
But the report contained that the cost of doing business continues to escalate, and with ongoing political instability and an aggressive regulator demanding lower termination costs and improved customer service without releasing the required spectrum, market complexities continue to escalate in the country.
IDC said: “Indeed, operators that have braved the market, such as MTN and Airtel, are starting to feel the negative effects of doing business in such a constrained environment. South Africa, on the other hand, is generally more of an unregulated oligopoly.
“Operators that entered the market post-2005 have struggled and, in IDC’s opinion, will continue to struggle to gain a notable foothold in the market for the foreseeable future. There is also no indication that the status quo will noticeably change in the short term. However, when evaluating the enterprise segment in South Africa and Nigeria, the above challenges appear minimized. Global multinational corporations (MNCs) still maintain a presence in these countries, and in terms of the local enterprise segments, these countries hold significant revenue potential for established MNCs.
In other predictions by IDC noted that, although, enterprise mobility holds promise, but Strong growth is yet to materialize.
Thus, despite the publicity surrounding enterprise mobility, IDC does not expect the uptake of such services to take off significantly during 2014, at least where mobile service providers in the African market are concerned.
Current IDC research indicates that the key issues affecting enterprise mobility adoption in the region relate to the cost of deploying these services and the quality of local connectivity.
Despite the growth in 3G deployments and commercial LTE services in the region, the coverage of these networks is relatively limited, and the quality of networks is not up to the standards required for enterprise-grade connectivity.
Furthermore, mobile data costs in Africa remain relatively high, which has created legitimate concerns around the cost of implementing enterprise mobility solutions within end-user organizations.
Telecom
ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.

Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.
He also urged Nigerians to treat telecom assets as critical to national development.
Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.
Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.
He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.
According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.
He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”
He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.
Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.
He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.
He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.
He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development
Telecom
NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.

NIMC
NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.
According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.
Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.
The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.
NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.
The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.
Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.
The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.
It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.
The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.
Telecom
QNET Spotlights Mothers as Unsung Heroes of Family Wellness

As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.

In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.
These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.
This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.
At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.
In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.
Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”
He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”
As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.
Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.
Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.
In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.
Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.
As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.
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