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9 Ways to Ensure a Safer Messaging Experience on WhatsApp

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People share some of their most personal thoughts and information via messaging apps. WhatsApp safeguards all your messages with default end-to-end encryption – which means only you and the person you are chatting with can see them. However, here are a few additional steps you can take to add additional layers of security to your conversations.
  1. Use Two-step verification to protect your account: Activate two-step verification to add more security to your WhatsApp account. Once enabled, you will be asked for a 6-digit PIN when resetting or verifying your account. This safeguards your account against phishing attacks and takeover attempts by scammers.

  1. Always use the official app: Make sure you’re using the latest version of the official WhatsApp. Your messages are only secure and private when using the official app. Make sure the logo looks correct, and the name of the app is just “WhatsApp”. Fake apps pose security risks, including sending spam and scams to others without your knowledge. If you’re on Android and simply want two accounts on your phone, you can now add a second account using one official app (Learn more)

  1. Safeguard sensitive information with disappearing options: For greater privacy on your messaging experience, you can choose to send photos and media with View Once that will allow recipients to see the message only once without the option to save, forward, screenshot or share the message. View once is also available for voice notes, allowing them to be played just once.

Switching off read recipients and using disappearing messages are other features to further protect chats that are important to you.

  1. Protect your most personal chats with Chat Lock: Add another layer of security to your intimate conversations with chat lock. It places a particular chat thread in a folder that can only be accessed by you. You can also create a unique password that’s different from your device password to protect chats that mention personal or financial information. In the event someone else gets access to your phone, chat lock will keep your conversations safe from prying eyes.

  1. Be the best admin for your Group/Community: If you’re the admin for your work WhatsApp group or your neighbourhood community, you can safeguard it to ensure it’s a place for meaningful connection and conversations. You can decide who joins a group, restrict members’ permissions to make changes to your community’s subject, icon or description, even delete unwanted messages or remove members.

  1. Protect against scams: Scams can happen anywhere, via calls, email or messages. The first step to protecting yourself is to pause and think. If you receive a suspicious message that asks for personal information, verify if you know the contact, have common groups with them or is even coming from the country you’re in. WhatsApp asks if you want to Block an unknown contact right away. Even later, it is easy to report and block suspicious contacts to keep your account secure.

  2. Silence unknown callers: Calls from unknown numbers can disrupt your day.WhatsApp lets you silence unknown callers, helping automatically prevent spam and scam calls.

  3. Only link devices from trusted sources: WhatsApp lets you link up to four devices to your primary phone for an uninterrupted chat experience. However, when linking your device to a desktop using a QR code, make sure you type in theURL web.whatsapp.com or have the official app (from whatsapp.com/download or the app store). You can also review your linked devices by going to Settings>Linked Devices and logging out any device you don’t recognise.

  1. Take the Privacy checkup: Not sure about which privacy settings to use? Take the privacy check up on your WhatsApp app to know more about features that can keep your conversations protected and enable the features you need, all in one place.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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