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Teresa Anania Joins Sophos as Chief Customer Officer

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Sophos, a global leader of innovative security solutions for defeating cyberattacks, on Monday announced that Teresa Anania has joined the company as Chief Customer Officer (CCO).

Anania will play a key role in accelerating Sophos’ customer and partner success initiatives to maximize value of Sophos’ portfolio of cybersecurity solutions and services, including Managed Detection and Response (MDR) services and endpoint, network, email, and cloud security.

Anania has more than 25 years of experience in leading customer satisfaction and sales growth across public and private sectors, excelling in both direct and indirect sales channels.

Joining Sophos from Zendesk, Anania was responsible for the management and development of its global client base of more than 110,000 customers from small- and medium-sized businesses (SMB) to enterprises. During her time at Zendesk, Anania led all post-sales functions, including Professional Services, Customer Support, Customer Service, Advocacy and Customer Success and Renewals, to deliver top line growth and measurable impact for customers.

Anania has extensive experience specializing in scaling post-sales customer engagement for enterprise, commercial, and volume segments, delivering significant Return on Investment (ROI) and driving revenue.

As CCO, Anania will be responsible for developing a stronger customer-centric culture, working together with channel partners and Managed Service Providers (MSPs) to deliver a seamless experience for Sophos’ growing customer base of more than 600,000 organizations worldwide.

This vision also provides assurance that smaller customers, which are a prime target for attackers, have access to the same innovative security solutions and industry-leading threat intelligence as their larger counterparts, a critical overall mission for Sophos in 2024 and beyond.

“Sophos is in an exciting phase of its business growth, and I am eager to bring my career success building positive customer experiences to the company,” said Anania.

“Sophos has a stellar reputation for continually innovating cybersecurity technology and managed security services that help organizations defend their businesses against ransomware, data breaches and other potentially business-ending cyberattacks.

“I will be working closely with channel partners, MSPs, and the global team, to advocate for Sophos’ customers and their security defenses and to drive value for partners from Sophos’ entire portfolio of solutions and services.”

“The threat landscape is always changing, and organizations need regular, interactive assessments of their overall IT environments to determine how to most efficiently and effectively adapt to defeat active attackers.

“To help facilitate this, security vendors need to take responsibility to ensure that customer investments in their products and services are providing real value to them, which requires engagement throughout contract lifecycles.

“This also requires world-class customer experience (CX) for renewals and upgrades to the most relevant and appropriate technologies and services, and an awareness of the full potential already available in existing licenses.

“The best tool is of little value without the right operation, so these components are critical to properly and consistently defending against modern attacks,” said Joe Levy, CEO of Sophos.

“To provide this pathway, we’ve hired Teresa, who has an impressive track record building post-sales relationships and delivering experiences that increase customer satisfaction and drive topline growth. Her knowledge and expertise will allow us to further put customers at the center of our business, alongside our channel partners and MSPs.

“Most importantly, Teresa’s new role will help keep our customers as secure as possible, which is always our top priority. We are delighted to welcome Teresa to the Sophos team.”


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Glo Unveils Immersive Gaming Experience, Travel Saga

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With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.

Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.

The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.

Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.

In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.

Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.

With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.


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SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

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SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.

SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

SHELT

The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.

SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.

“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”

The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.


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Meta Names Ex-Trump Adviser Dina Powell McCormick as President

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Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.

Meta names ex-Trump adviser Dina Powell McCormick as president

Dina Powell McCormick

The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.

A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.

Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.

The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions


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