Connect with us

Telecom

Teresa Anania Joins Sophos as Chief Customer Officer

Published

on

Kindly share this post

Sophos, a global leader of innovative security solutions for defeating cyberattacks, on Monday announced that Teresa Anania has joined the company as Chief Customer Officer (CCO).

Anania will play a key role in accelerating Sophos’ customer and partner success initiatives to maximize value of Sophos’ portfolio of cybersecurity solutions and services, including Managed Detection and Response (MDR) services and endpoint, network, email, and cloud security.

Anania has more than 25 years of experience in leading customer satisfaction and sales growth across public and private sectors, excelling in both direct and indirect sales channels.

Joining Sophos from Zendesk, Anania was responsible for the management and development of its global client base of more than 110,000 customers from small- and medium-sized businesses (SMB) to enterprises. During her time at Zendesk, Anania led all post-sales functions, including Professional Services, Customer Support, Customer Service, Advocacy and Customer Success and Renewals, to deliver top line growth and measurable impact for customers.

Anania has extensive experience specializing in scaling post-sales customer engagement for enterprise, commercial, and volume segments, delivering significant Return on Investment (ROI) and driving revenue.

As CCO, Anania will be responsible for developing a stronger customer-centric culture, working together with channel partners and Managed Service Providers (MSPs) to deliver a seamless experience for Sophos’ growing customer base of more than 600,000 organizations worldwide.

This vision also provides assurance that smaller customers, which are a prime target for attackers, have access to the same innovative security solutions and industry-leading threat intelligence as their larger counterparts, a critical overall mission for Sophos in 2024 and beyond.

“Sophos is in an exciting phase of its business growth, and I am eager to bring my career success building positive customer experiences to the company,” said Anania.

“Sophos has a stellar reputation for continually innovating cybersecurity technology and managed security services that help organizations defend their businesses against ransomware, data breaches and other potentially business-ending cyberattacks.

“I will be working closely with channel partners, MSPs, and the global team, to advocate for Sophos’ customers and their security defenses and to drive value for partners from Sophos’ entire portfolio of solutions and services.”

“The threat landscape is always changing, and organizations need regular, interactive assessments of their overall IT environments to determine how to most efficiently and effectively adapt to defeat active attackers.

“To help facilitate this, security vendors need to take responsibility to ensure that customer investments in their products and services are providing real value to them, which requires engagement throughout contract lifecycles.

“This also requires world-class customer experience (CX) for renewals and upgrades to the most relevant and appropriate technologies and services, and an awareness of the full potential already available in existing licenses.

“The best tool is of little value without the right operation, so these components are critical to properly and consistently defending against modern attacks,” said Joe Levy, CEO of Sophos.

“To provide this pathway, we’ve hired Teresa, who has an impressive track record building post-sales relationships and delivering experiences that increase customer satisfaction and drive topline growth. Her knowledge and expertise will allow us to further put customers at the center of our business, alongside our channel partners and MSPs.

“Most importantly, Teresa’s new role will help keep our customers as secure as possible, which is always our top priority. We are delighted to welcome Teresa to the Sophos team.”


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Legend Internet Reports Losses despite N505m Revenue

Published

on

Kindly share this post

Legend Internet Plc has reported a loss for the six months ended January 31, 2026, as rising operating costs and finance charges weighed on earnings, according to its latest management financial statements filed on the NGX platform.

Legend Internet Reports Losses despite N505m Revenue

The company posted revenue of N505.36 million for the period, down from N622.64 million recorded in the corresponding period of 2025, reflecting a contraction in topline performance.

Despite generating a gross profit of N322.99 million, Legend Internet’s profitability was eroded by elevated administrative expenses, which surged significantly to N457.62 million from N166.78 million in the prior year.

This drove the company to an operating loss of N134.63 million, compared to an operating profit of N244.55 million a year earlier.

Finance costs further pressured the bottom line, rising to N64.71 million, while interest income provided only a limited offset.

Consequently, the company recorded a loss after tax of N99.34 million, a sharp reversal from the N239.85 million profit posted in the same period of 2025.

Earnings per share also declined into negative territory, closing at a loss of 11 kobo compared with earnings of 12 kobo in the prior period.

A review of the company’s financial position showed total assets increased to N3.45 billion as of January 2026, up from N3.21 billion in July 2025, driven largely by growth in cash and cash equivalents and receivables.

However, shareholders’ funds weakened to N2.55 billion from N2.80 billion, reflecting the impact of the reported loss and dividend payments.

Cash flow analysis indicates that net cash used in operating activities stood at N237.48 million, highlighting liquidity pressure in the core business.

This was partially offset by financing inflows, including loans, which helped lift cash balances during the period.

Further breakdown showed personnel costs rose markedly to N153.50 million, underscoring increased staff-related expenses, while depreciation and amortisation charges remained significant due to ongoing investments in network infrastructure.

The results underlined the pressure on smaller telecom and internet service providers navigating high operating costs, currency volatility, and infrastructure demands within Nigeria’s competitive digital services market.

 

 

 

 

 


Kindly share this post
Continue Reading

Telecom

Airtel Africa Records Strong Market Gains, Strengthening Investor Trust

Published

on

Kindly share this post

Airtel Africa has emerged as the standout large-cap performer on the Nigerian Exchange (NGX), recording a 10 per cent gain in a single trading week and reinforcing its position as one of Africa’s most resilient and valuable telecommunications companies.

The telecoms giant closed the week at ₦3,655.70 per share, up from ₦3,323.40, making it one of the strongest contributors to market performance during a period characterised by selective investor activity and sector rotation.

The strong performance reflects growing investor confidence in Airtel Africa’s business fundamentals, diversified revenue streams, and long-term growth strategy. Analysts note that the company continues to attract attention from investors seeking stable, high-quality stocks capable of delivering sustainable value despite ongoing macroeconomic uncertainties.

Unlike many of the week’s gainers, whose performance was largely driven by speculative trading and short-term market positioning, Airtel Africa’s rise was underpinned by confidence in its operational strength and strategic importance within the telecommunications sector.

Market watchers have identified Airtel Africa as a preferred investment destination due to its strong earnings profile, extensive regional footprint, and exposure to foreign currency-linked revenue streams. These factors have helped position the company as a key stabiliser within the NGX, particularly at a time when investors are increasingly selective in deploying capital.

The company’s performance also highlights the growing importance of telecommunications firms in driving economic growth and digital transformation across Africa. Through continued investments in network expansion, digital services, enterprise solutions, and financial inclusion initiatives, Airtel Africa remains at the forefront of enabling connectivity and economic opportunity for millions of people across the continent.

Beyond its stock market performance, Airtel Africa continues to strengthen its position through investments in digital infrastructure, mobile financial services, and technology-driven solutions that support businesses, governments, and communities. These initiatives have become increasingly important as demand for connectivity and digital services continues to accelerate across Africa.

Airtel Africa’s latest performance underscores confidence in the company’s long-term prospects and its ability to create sustainable value for shareholders. The milestone also reflects the market’s recognition of Airtel Africa’s role in shaping Africa’s digital future through innovation, connectivity, and inclusive growth.

With telecommunications remaining a critical enabler of economic development, Airtel Africa’s strong showing on the NGX serves as another indicator of the company’s continued momentum and leadership within the sector.


Kindly share this post
Continue Reading

Telecom

Meta, TikTok, Snapchat and Google Reach Multi-Million Dollar Deal in School Lawsuit

Published

on

Kindly share this post

Several leading social media companies have agreed to pay approximately 27 million dollars to settle a lawsuit filed by a school district in the United States over claims that their platforms contributed to a student mental health crisis.

Meta, TikTok, Snapchat and Google Reach Multi-Million Dollar Deal in School Lawsuit

Court documents reviewed by AFP showed that the settlement involved major technology firms, including Meta, Snap, ByteDance and Google.

Under the agreement, Meta, the parent company of Facebook and Instagram, will pay nine million dollars, while Snap, owner of Snapchat, and ByteDance, the parent company of TikTok, will each contribute eight million dollars.

Google, whose products include YouTube, will pay about two million dollars in cash and provide educational training and software licences valued at about 900,000 dollars.

The lawsuit was filed by the Breathitt County School District in Kentucky, a rural district whose case was selected as a test case among more than 1,200 similar lawsuits brought by school districts across the United States.

The district had sought more than 60 million dollars to fund a 15-year mental health programme and address the alleged effects of social media use on students, including sleep disorders, emotional distress and interpersonal conflicts.

The case was scheduled to proceed to trial later this month in Oakland, California, before the companies opted to settle.

As part of its contribution, Google will provide professional development support, licences for its artificial intelligence education software, a social-emotional learning programme and technical assistance for educational tools.

The settlement agreements do not include any admission of wrongdoing by the companies.

Legal analysts say the development could increase pressure on the firms to resolve other pending cases involving similar allegations.

The lawsuits are being overseen by Judge Yvonne Gonzalez Rogers of the Federal Court in Oakland, California.

The settlement comes amid growing scrutiny of social media platforms over their impact on young users.

In March, a Los Angeles jury reportedly found Meta and Google liable in a case involving claims about the addictive nature of Instagram and YouTube.

During the same period, a jury in New Mexico ordered Meta to pay 375 million dollars in damages in a case alleging that minors were exposed to inappropriate content and online predators.

In addition, more than 30 U.S. states are pursuing separate legal action against Meta over related social media concerns, with that case expected to proceed to trial later this year.

Observers say the latest settlement underscores increasing concerns among educators, parents and policymakers about the influence of social media platforms on the well-being of children and teenagers.


Kindly share this post
Continue Reading

Trending