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Ericsson’s 21st CSR Report Hints on Core Accomplishments

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Ericsson has published its 21st Sustainability and Corporate Responsibility report summarizing its performance during 2013. 

Highlights include: a solidified approach to responsible business including rigorous compliance processes; energy efficient solutions from the company’s product portfolio; and extended reach in providing access to communication for all, including refugees and students in remote areas.

As a lead telecom partner in the Millennium Villages project, Ericsson began a long-term commitment to demonstrate that connectivity could play a decisive role in fighting poverty in Africa. Since joining the initiative in 2007 mobile connectivity has been brought to more than 500,000 people in 12 countries across sub-Saharan Africa, improving access to health education and boosting livelihoods, among other benefits.

Hans Vestberg, president and chief executive officer, Ericsson, said, “Sustainability is increasingly integrated into our business strategy. I firmly believe that our commitment to sustainability and CR enhances our competitiveness, and the actions we take today will enable positive business outcomes in the future.”

From the perspective of responsible business, Ericsson is the first in the industry to conduct a full human rights impact assessment in line with the new United Nations Guiding Principles on Business and Human Rights.

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The assessment in Myanmar resulted in prioritized action areas but also helped to create a solid foundation that is now operational with recently-won business in the country.

In light of recent international developments related to Iran, Ericsson has decided not to phase out business there.

The intention is to engage with existing customers while evaluating the human rights situation.

The Sales Compliance Board decided to conduct a new Human Rights Impact Assessment based on this foundation.

The emphasis on conducting business responsibly takes a full value chain perspective.

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It begins with supply chain and extends through Ericsson’s own operations including the sales process, where the sales compliance board examined more than 200 cases during 2013.

The anti-corruption program is in focus and some 85,000 employees have taken a training course outlining the company’s policies and standards.

Elaine Weidman-Grunewald, head of Sustainability and Corporate Responsibility said, “This area continues to gain importance to all our stakeholders and we are focused on building a strong foundation for corporate responsibility within the company. This does not mean incidents can never happen, but it means when they do, we have strong operational processes in place to handle them.”

In energy and environment, Ericsson reports improvements in its own activities and products in operation.

Ericsson set a target to reduce CO2e emissions by 30% per employee by 2017.

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The full-year reduction for 2013 was 10% per employee.

Examples from the portfolio include the Ericsson Psi Coverage Solution, introduced last year, and Ericsson Radio Dot System.

Psi Coverage Solution uses a single radio unit to provide the same 3G coverage as an ordinary base station equipped with three radio units.

Psi Coverage Solution has been deployed across 11 markets during 2013 and has proven to reduce power consumption by 40%.

Ericsson Radio Dot System, which revolutionizes indoor coverage, reduces power requirements by more than 50% compared to traditional Distributed Antenna Systems, and prolongs battery life of end-user devices used in enterprise environments.

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Technology for Good programs, which aim to increase access and affordability to communications, have reported significant progress in 2013.

Fredrik Jejdling, head of Ericsson Sub-Saharan Africa, added, “Education is a cornerstone for reducing poverty, enabling development, and fostering better lives. By deploying mobile broadband and cloud solutions, combined with hands-on training in ICT, students from Ghana, Tanzania, Kenya, Uganda, Malawi, and Senegal, as well as Ethiopia and Rwanda have been able to access quality education resources enabled by our cloud-based solutions”.

Another program aims to assist in the global refugee crisis, which affects 42 million people according to the UN refugee agency UNHCR. 

“At the end of 2013 there were 250,000 people registered on the Refugees United mobile platform that helps refugees search and find each other.

“In response to the current humanitarian crisis in Syria and neighboring countries, Ericsson recently announced the launch of the service together with three mobile operators: Zain in Jordan, Avea in Turkey, and Asiacell in Iraq.  

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“Ericsson has set an objective to positively impact 2.5 million people directly through our Technology for Good initiatives by 2016.

“Weidman-Grunewald concludes: “At the end of the day a sustainability report is only a snapshot of performance.  It will fall short without the people, processes and governance behind it. Building the robustness of our programs has been a big focus for us in 2013, in all areas of Sustainability and Corporate Responsibility.”


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E-Business

HURIWA, CLO Protests Bill Asking Social Media Firms’ to Open Shops Nigeria

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Human Rights Writers Association of Nigeria (HURIWA) has opposed a bill seeking to compel major global social media companies to establish physical offices in Nigeria.

HURIWA, CLO Protests Bill Asking Social Media Firms’ to Open Shops Nigeria

The rights advocacy group urged the National Assembly to discard the proposed legislation, warning that it could become a tool for censorship and undermine citizens’ constitutional right to freedom of expression, despite being presented as a measure to strengthen Nigeria’s digital economy and improve corporate accountability.

The position was contained in a presentation submitted yesterday by Emmanuel Onwubiko, national coordinator, HURIWA, to the chairman of the Senate Committee on ICT and Cyber Security.

The bill, sponsored by Senator Ned Munir Nwoko, has already passed second reading in the Senate and is before the committee for further legislative consideration.

HURIWA said it carefully reviewed the proposed legislation and concluded that compelling global technology companies to establish offices in Nigeria was unnecessary and potentially counterproductive.

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The organisation argued that while the firms generate substantial revenue from Nigeria’s vast digital market, they already engage Nigerians through existing structures, including paying eligible content creators, working with local technology professionals and participating in legal proceedings whenever required.

According to the group, appointing local representatives where necessary would adequately address concerns about engagement with regulators and users without forcing the companies to maintain physical offices.

It also dismissed claims that mandatory country offices would significantly improve consumer complaint resolution, technology transfer or employment generation.

HURIWA maintained that the platforms already have effective feedback mechanisms for resolving users’ complaints and routinely appear before Nigerian courts through their representatives whenever litigation arises.

The group, however, said its greatest concern was the potential for the proposed law to be used as an instrument for restricting freedom of expression.

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It argued that establishing local offices could expose global social media companies to pressure from government authorities to remove online content considered critical of those in power.

According to the rights group, the presence of social media companies in Nigeria could become an avenue for authorities to pressure them into abandoning internationally recognised digital rights standards in favour of politically motivated content moderation.

It recalled previous attempts to regulate social media in Nigeria that generated widespread concerns over possible restrictions on free speech, stressing that any legislation affecting the digital space must contain clear safeguards against abuse.

The organisation warned that the proposed law should never become “a backdoor mechanism for government surveillance, arbitrary content removal or political censorship.

 

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Nigeria Leads Africa in Online Gambling Regulation – GCI

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Nigeria has emerged as one of Africa’s most regulated online gambling markets, even as illegal operators continue to dominate the continent, according to a new report by Gaming Compliance International (GCI).

Nigeria Leads Africa in Online Gambling Regulation - GCI

The report, the first comprehensive assessment of online gambling across all 54 African countries, showed that Africa’s online gambling Gross Gaming Revenue (GGR) reached $23 billion in 2025.

However, only $5.2 billion (23 per cent) was generated by licensed operators, while $17.8 billion (77 per cent) remained in the unregulated market.

In West Africa, total online gambling revenue rose to $4.8 billion in 2025 from $4.3 billion in 2024. Of the 2025 figure, regulated operators accounted for $1.5 billion (31 per cent), while $3.3 billion (69 per cent) flowed to unlicensed platforms, highlighting the region’s persistent enforcement challenges.

Nigeria stood out as the region’s strongest performer, recording the lowest unregulated market share at 56 per cent, compared with the West African average of 69 per cent and the African average of 77 per cent.

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The study also found that online gambling participation across Africa increased from 198 million people (13 per cent of the population) in 2024 to 215 million (14 per cent) in 2025.

Despite this growth, GCI estimated that illegal operators deprived African governments of about $3.55 billion in tax revenue in 2025. The number of unlicensed gambling platforms targeting African consumers also rose to 4,129, up from 3,644 in 2024.

Commenting on the findings, Matt Holt, chief executive officer, GCI, said the report provides regulators with the first continent-wide benchmark for strengthening oversight and consumer protection.

Ismail Vali, president, GCI, urged governments to develop competitive and well-regulated markets that encourage consumers to patronise licensed operators, boost public revenue and attract greater investment.

Online gambling in Nigeria is regulated by the Nation Lottery Regulatory Commission.

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Kaspersky Warns Mobile‑data Buyers about Scammers Posing as Telecoms Operators

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At the height of the Northern Hemisphere tourist season, demand for communications and mobile Internet services rises sharply. Kaspersky’s security experts have uncovered scams that target anyone purchasing mobile connections or SIM cards worldwide.

Fraudsters create counterfeit websites that look like the portals of major regional and international telecom providers to trick users into revealing their phone numbers, personal details or banking information.

Kaspersky is sharing several examples of these fake login pages that mimic legitimate telecom operator sites and giving recommendations on how not to be deceived.

In the first case, scammers exploit the brand name of an international telecommunications company operating services in Asia, Africa and Europe. Fake authentication pages encourage users to put in their phone number and credentials.

While the first example shows the different design, the second scam site closely mimics the original log in page, making it hard for users to tell the difference and spot a fake. Entering authentication or payment data on fraudulent web sites may result in money or data loss and become a reason for more frequent spam and fraudulent calls.

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Another example is a scam page which poses as another international communications company, working in North Africa, the Middle East and Southeast Asia. In this scheme scammers encourage users to top up their mobile data/Internet plans by entering their personal information and bank cards details.

Kaspersky experts have also identified a scam when cyber criminals suggest users enter their personal data to check and pay a bill inquiry. Such scam schemes are usually aimed at gaining victims’ personal data for further fraud or account hacking and stealing money.

“Because of the active use of AI, scammers can now create fake pages with ever increasing accuracy and speed, targeting the most popular user interest areas. We constantly see scams revolving around sports events, music concerts, seasonal sales and holidays. Unfortunately, the telecoms industry is no exception.

To keep your data and money safe, be vigilant when purchasing mobile or Internet plans online. Using an eSIM – purchased through an official app – is one way to avoid fake telecom sites, as it eliminates the need to enter personal details on questionable web pages.

If you’re unsure about a site’s legitimacy, search for the brand name directly in a search engine and enable a security solution that blocks phishing links for you,” comments Tatyana Kulikova, cybersecurity expert at Kaspersky.

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