E-Financial
FIRS Launches USSD Code *829# for Taxpayers’ Satisfaction

Federal Inland Revenue Service (FIRS), has launched an Unstructured Supplementary Service Data (USSD) Code *829# specifically targeted at improving taxpayers’ satisfaction.

This is in a bid to enhance ease of doing business, according to Zacch Adedeji, chairman, FIRS who launched the code at the Revenue House in Abuja as part of activities making this year’s Customer Service Week which has the theme Above and Beyond.
The initiative makes Nigeria the sixth African country to deploy USSD code for simplifying tax payment processes.
A statement by Dare Adekanmbi, special adviser on Media to the FIRS chairman said taxpayers on any mobile telecommunication network in the country can now get across to FIRS real-time on issues relating to retrieval of Taxpayers Identification Number (TIN), verification of Tax Clearance Certificate (TCC), information on tax types and rates, locate the nearest FIRS office, and as well as get answers to general tax-related inquiries.
Speaking at the ceremony, Adedeji said the instant messaging protocol demonstrated further commitment of the agency to simplifying tax administration and ensuring that “every taxpayer—whether in bustling cities or remote areas—can engage with FIRS seamlessly.”
He called on taxpayers to enjoy the benefits tat the USSD code offers and utilise the code for all their enquiries.
“With the *829# USSD code, taxpayers now have the power to: retrieve their Taxpayer Identification Number (TIN), verify their Tax Clearance Certificate (TCC), access information on tax types and rates, locate the nearest FIRS office, and get answers to general tax-related inquiries.
“Without the need for internet access, all of these services are now available with a simple mobile phone. This technological leap reflects our dedication to creating a tax system that is efficient, transparent, and responsive to the needs of taxpayers”, he said.
The agency also launched Customer Centricity Guide, a booklet containing policies, processes and procedures to ensure that FIRS keeps the taxpayers in their rightful position as ‘kings.’
“Equally important is the unveiling of the Customer Centricity Guide. This guide embodies our commitment to putting taxpayers at the centre of our service delivery.
“It outlines the principles and values that will drive our interactions with taxpayers by ensuring that every engagement is defined by respect, professionalism, and efficiency.
“The guide serves as a reminder to us all that the taxpayer is not just a client, but a valued partner in nation-building. Through the combination of the *829# USSD code and the Customer Centricity Guide, we are reinforcing a culture of service excellence and making tax compliance not just a duty but an experience that fosters trust and voluntary participation.
“As we celebrate this achievement, I encourage everyone to make full use of the *829# service and embrace the Customer Centricity Guide. Your feedback will be crucial as we continue to enhance these services and meet the evolving needs of our taxpayers,” he said.
Nnenna Akajemeli, national coordinator of Servicom, praised the effort of the FIRS towards taxpayers’ satisfaction, noting that the efforts are evident.
“There are many things to congratulate the FIRS on. One is the launch of the USSD code *829# and the customer centricity guide. These initiatives which are simplifying tax and ensuring that citizens and taxpayers are delighted at the quality of service you render,” she said.
Loveth Onanuga, director, Taxpayers’ Service Department, FIRS, noted the agency recognized that customer-centricity means more than just satisfying customers’ basic wants, but also going “above and beyond what customers anticipate and astonishing them with great service” in line with the theme of the week.
E-Financial
Paystack Expands Beyond Payments into Banking

Nigerian fintech giant, Paystack has taken its boldest step yet beyond payments, acquiring Ladder Microfinance Bank. The fintech giant has quickly rebranded its new acquisition as Paystack Microfinance Bank (MFB) in a strategic shift that could reshape how African businesses access credit, deposits, and embedded financial services.

After nearly a decade building the backbone of online payments in Nigeria, the deal gives Paystack regulatory cover to hold deposits, lend directly to businesses and offer banking-as-a-service products.
More importantly, Paystack’s chief operating officer, Amandine Lobelle, highlighted that it allows the company to exert greater control over the trillions of naira that already flow through its platform every month, turning transaction data into a powerful engine for credit and treasury products.
“After 10 years of building payment infrastructure and going deep, we realised that businesses needed more than just getting paid to grow. We wanted to leverage the expertise that we have built over the last decade to continue to address some of the pain points that businesses have,” said Lobelle.
Paystack MFB will operate as a sister company to its payments business, initially focusing on working capital loans, merchant cash advances, overdrafts and term loans for small and medium-sized enterprises.
By using real-time payment data to underwrite loans, Paystack believes it can offer faster approvals and more accurate risk pricing than traditional lenders, directly tackling Nigeria’s estimated $32 billion small business financing gap.
For Paystack, founded in 2016 and acquired by Stripe in 2020, the move marks a strategic evolution from being just a payments processor to becoming a core part of the financial operating system for African businesses.
Today, Paystack supports more than 300,000 businesses across Nigeria, Ghana, and South Africa and has become one of Africa’s most trusted fintech infrastructure providers.
The banking licence is a game-changer as payments, once Paystack’s main growth engine, are increasingly commoditised across Africa. Lending, deposits and treasury services offer deeper margins, stickier relationships and long-term sustainability.
By layering banking services on top of payments, Paystack is betting that infrastructure depth will outperform flashy consumer scale.
However, the move also throws the Nigerian-born fintech giant into fierce competition with digital -first lenders and neobanks such as Moniepoint, Kuda, OPay and PalmPay, which already operate at massive scale. Still, Paystack’s strength lies in its merchant-first focus and developer-friendly APIs.
E-Financial
FG Halts Tax Guidelines Amid Uncertainty Over Final Laws – Oyedele

Federal Government has suspended the issuance of implementation guidelines for the new tax laws due to lingering doubts about their final version, Taiwo Oyedele, Chairman of the Presidential Tax Reform Committee, disclosed on Wednesday.

Speaking in Lagos after delivering a keynote address on the 2026 Economic Outlook, organised by the Institute of Chartered Accountants of Nigeria (ICAN) under the theme ‘ICAN@60: Accountability as the Bedrock for National Development,’ Oyedele said he directed the Nigeria Revenue Service (NRS) and Joint Revenue Board (JRB) to hold off on guidelines.
He explained that his team purchased a printed copy from the government printer to verify authenticity, only to learn the National Assembly had seized all copies pending completion of its review. “The Acts Authentication Act says whatever the government printer publishes is the evidence of the law. But lawmakers said it’s not what they passed,” Oyedele stated.
Efforts by Nigeria CommunicationsWeek to reach Senate spokesman, Senator Yemi Adaramodu (APC, Ekiti South), and House of Representatives spokesman, Akin Rotimi, yielded no response, as calls went unanswered and messages unread.
Oyedele acknowledged legislative review as standard but stressed the access restriction reintroduces uncertainty. He instructed his staff to persistently follow up in person at the printer.
Oyedele dismissed allegations of significant alterations to the gazetted versions of the National Revenue Service (Establishment) Act, Joint Revenue Board of Nigeria (Establishment) Act, Nigeria Tax Administration Act, and Nigeria Tax Act, which took effect January 1.
He insisted minor discrepancies do not impact key elements like tax rates, burdens, or filing deadlines. In December, Rep. Abdussamad Dasuki (PDP, Sokoto) raised a privilege matter at the House plenary, highlighting differences between passed versions and gazetted copies after comparing them with Votes and Proceedings.
The House formed a seven-man probe committee, which reported by December 25. On January 3, the National Assembly released Certified True Copies (CTCs) affirming the original passed texts and rejecting the controversial gazettes.
Oyedele decried opposition to reforms, including paid protests and misinformation. “We’ve seen people paid N30 million to protest; the deal broke during sharing, and some spoke to media,” he revealed.
He cited a November 2025 incident where fake news triggered panic sales, wiping N4.6 trillion off the stock market despite exemptions for turnover up to N150 million annually. “That fake news led to real losses, even for pensioners via PFAs,” he warned.
Linking to the event theme, Oyedele called accountability the bridge from reforms to results, urging trust-building, knowledge-seeking, and execution focus.
Panelists advocated coordinated efforts. LCCI Director-General Dr. Chinyere Almona called for inter-agency engagement, technology, and centralised monitoring to resolve policy conflicts.
MAN Director-General Segun Ajayi-Kadir sought inclusive growth without hurting competitiveness, noting manufacturing’s sub-10% GDP share, sector challenges, and N2 trillion in unsold inventory.
Session chair Mohammed Hayatudeen described 2026 as a pivotal year post-2023/2024 turbulence, with stabilised inflation, exchange rates, and reserves, but persistent high poverty. He questioned if tax policy ambition matches administrative capacity.
ICAN President Mallam Haruna Nma Yahaya welcomed guests, emphasising accountability for economic stability amid fragile recovery. He highlighted 2025 gains: GDP growth over 4% in Q2, inflation easing to mid-14s, forex reserves at multi-year highs, trade surpluses, and PMI at 57.6.
Yet, he cautioned fragility without discipline. “Accountability is an economic imperative,” Yahaya said, citing global evidence on strong institutions, and urged practical solutions for governance.
E-Financial
Banks, Fintechs to Charge 7.5% VAT on Transfers, USSD, Cards from Jan 19

Federal Government has directed all banks and fintech companies to begin collecting and remitting a 7.5 per cent Value Added Tax (VAT) on specific electronic banking services, effective Monday, January 19, 2026.

Tax
Payment platforms issued email notices to customers on Wednesday, with Moniepoint sharing details that the VAT applies to electronic banking charges such as mobile money transfers, USSD transaction fees, and card issuance fees. For instance, a N100 transfer fee will attract N7.50 VAT, charged solely on the service fee and not the principal amount transferred.
The Nigeria Revenue Service (NRS), formerly the Federal Inland Revenue Service (FIRS), mandated commercial banks, microfinance banks, and electronic money operators to comply by the deadline. Moniepoint clarified the levy as a statutory obligation rather than a price hike, with VAT to appear separately on transaction statements.
Services like interest earned on deposits and savings remain exempt from the tax. Other operators are expected to notify customers soon, standardising collection across Nigeria’s digital economy to boost revenue.
This follows December notices from commercial banks about reclassifying the N50 Electronic Money Transfer Levy (EMTL) as stamp duty on transfers of N10,000 and above, now a one-off fee under the new Tax Act. The measures align with ongoing tax reforms amid uncertainty over final laws, as noted by Taiwo Oyedele last week.
Customers can expect clear itemisation of VAT on statements, supporting government efforts to enforce uniform rules on digital transactions.
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