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MTN Nigeria’s Inclusive Workplace: A Model for Innovation

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MTN Nigeria has reaffirmed its commitment to fostering a workplace that reflects these values. The company’s approach is not merely a response to societal pressures but is grounded in the belief that a diverse workforce enhances innovation and better serves its customer base.

MTN’s vision for diversity is encapsulated in its “Live Y’ello” values, which emphasize inclusion, respect, care, integrity, and agility. These principles guide the company’s efforts to create an environment where all employees can thrive.

Esther Akinnukawe, Chief Human Resources Officer at MTN Nigeria, stated, “Our diversity empowers us while inclusion unites us to succeed in a fair and equitable environment.” This sentiment resonates with broader industry trends. According to a 2023 Pew Research survey, about 61% of employees believe their organizations have policies ensuring fairness in hiring and promotions, highlighting the growing importance of D&I initiatives in workplaces across the globe.

Paul Norman, Chief Human Resources Officer, MTN Group, emphasizes that “a diverse workforce isn’t just about ticking boxes. It’s about bringing together different perspectives and ideas, which is crucial for innovation. At MTN, we believe that diversity drives creativity, and creativity drives success.” This philosophy underpins MTN’s commitment to promoting D&I through various initiatives focused on key areas such as gender equality, disability inclusion, and generational diversity.

The ICT company recently achieved the EDGE MOVE certification, making it the first telecommunications company in Africa to receive this recognition. This certification reflects MTN’s commitment to addressing gender disparities and fostering an inclusive work environment. Notably, research shows that companies in the top quartile for gender diversity are 25% more likely to outperform their peers financially, underscoring the business case for such initiatives.

In addition to gender equality, MTN is actively working to support persons with disabilities (PWDs) by implementing guidelines that encourage disclosure and providing reasonable accommodations. The company collaborates with organizations like the Nigeria Business Disability Network to enhance its practices and policies regarding disability inclusion.

Generational diversity is another focus area for the telco. The company recognizes the value of maintaining a balanced representation across different age groups within its workforce.

By promoting age-neutral language in job postings and creating platforms for interaction among various generations, MTN aims to foster an inclusive culture that benefits from diverse perspectives.

The broader telecommunications industry is also witnessing a shift towards more inclusive practices. National telecom companies around the world are revamping their recruitment strategies to attract talent from underrepresented groups.

For instance, AT&T partnered with Historically Black Colleges and Universities (HBCUs) to enhance workforce readiness among diverse candidates.

Similarly, Verizon has established Employee Resource Groups (ERGs) that support employees from various backgrounds, creating a sense of community and belonging.

As the company continues its journey towards greater diversity and inclusion, it remains committed to measuring progress through standardized metrics and accountability frameworks. By setting short- and long-term targets for D&I initiatives, the company aims to effect meaningful change across its organization.

MTN Nigeria’s dedication to fostering a diverse and inclusive workplace reflects a broader recognition of the importance of these values in driving business success.

As more companies embrace D&I initiatives, the innovation potential and improved performance increase—a trend that MTN is keenly aware of as it navigates the complexities of today’s market landscape.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Oyedele Dismisses Claims Bank Accounts Without TIN Will Be Frozen

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Taiwo Oyedele, Chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, has dismissed reports that bank accounts not linked to a Tax Identification Number (TIN) will be frozen or automatically debited from January 1, 2026.

Oyedele Dismisses Claims Bank Accounts Without TIN Will Be Frozen

Taiwo Oyedele

Oyedele described the claims as false and misleading, warning Nigerians against panic over misinformation surrounding recent tax and financial reforms.

In a post on his X handle Tuesday morning, he wrote: “Don’t let anyone manipulate you. Your bank account is safe. Misinformation makes you panic and fear a reform that is designed to help you.

“When they tell you that your account will be frozen or automatically debited from January 2026, ask them for the evidence in the new law. Be wise.”

He stressed that no provision in the new tax laws authorises the freezing of bank accounts, adding that the rumours are part of widespread misrepresentation of the reforms.

The committee chairman reiterated that the reforms are intended to simplify Nigeria’s tax system and ease the burden on ordinary citizens, not to impose punitive measures on bank customers.


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Amazon Blocks 1,800 North Koreans From Job Applications

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US tech giant, Amazon has disclosed that it blocked more than 1,800 North Koreans from applying for jobs, amid growing concerns that Pyongyang is deploying large numbers of IT workers overseas to earn and launder funds.

Amazon Blocks 1,800 North Koreans From Job Applications

Amazon

In a LinkedIn post, Amazon’s Chief Security Officer, Stephen Schmidt, said North Korean nationals have been attempting to secure remote IT roles with companies around the world, particularly in the United States.

He noted that the company recorded nearly a one-third increase in such applications over the past year.

According to Schmidt, many of the applicants operate through so-called “laptop farms” — computers physically located in the US but remotely controlled from abroad.

He warned that the issue is not unique to Amazon and is likely occurring at scale across the tech industry.

He added that common red flags include incorrectly formatted phone numbers and questionable academic credentials.

The issue has previously drawn the attention of US authorities. In July, a woman in Arizona was sentenced to more than eight years in prison for running a laptop farm that helped North Korean IT workers obtain remote jobs at more than 300 US companies.

Officials said the scheme generated over $17 million in revenue for both the woman and North Korea.

Last year, South Korea’s intelligence agency also warned that North Korean operatives were using LinkedIn to pose as recruiters, approaching South Koreans working at defence companies in an attempt to steal sensitive technological information.

“North Korea is actively training cyber personnel and infiltrating key locations worldwide,” Hong Min, an analyst at the Korea Institute for National Unification, told AFP.

He added that, given Amazon’s business model, the motivation behind such operations is largely economic, with a high likelihood of attempts to steal financial assets.

North Korea’s cyber warfare programme dates back to at least the mid-1990s and has since expanded into a cyber unit of about 6,000 personnel known as Bureau 121, according to a 2020 US military report.

In November, Washington announced sanctions against eight individuals accused of being state-sponsored hackers, alleging their illicit activities were carried out to fund North Korea’s nuclear weapons programme.

The US Treasury has also accused North Korea-linked cybercriminals of stealing more than $3 billion over the past three years, primarily through cryptocurrency-related crimes.


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Treepz Launches Direct Flight Bookings to UK, Canada, UAE and 210 Global Destinations

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Treepz, Africa’s leading mobility and travel technology company, has officially launched direct flight bookings on its platform, enabling customers to search, compare and book flights to more than 210 destinations worldwide, including the United Kingdom, Canada and the United Arab Emirates.

The development marks a major milestone in Treepz’s transition from a mobility provider into a fully integrated travel platform. With the new service, travelers can now complete the entire booking process — from flight search to payment — directly on the Treepz website without relying on multiple agents or third-party platforms.

Speaking on the launch, Mr. Onyeka Akumah, Chief Executive Officer and Founder of Treepz, described the initiative as a defining moment for the company and for travel access across Africa.

He said launching flight bookings to serve customers with flights to over 200 destinations was a major achievement, noting that travelers could now search for flights, enter their details, make payments with their cards, and complete bookings instantly on the platform without delays or switching between multiple websites.

The launch comes at a critical time for the African travel market. December is widely regarded as the busiest travel season on the continent, driven by holiday vacations, family reunions, weddings, festivals and end-of-year celebrations.

Millions of Africans travel locally and internationally during this period, often facing challenges with slow booking systems, unclear pricing and fragmented services.

Treepz’s new flight booking system is designed to address these challenges by offering a faster, more intuitive and reliable experience.

Customers can now search and book flight tickets directly on the Treepz website, compare prices and travel options in real time, make payments using any card option, and complete bookings faster without switching platforms.

Treepz has outlined ambitious plans for 2026, including unlocking access to over six million hotels globally, which will allow travelers to book flights and accommodation together in one seamless flow.

The company also plans to expand its car rental services into Europe and South America, further strengthening its position as a one-stop travel ecosystem.

According to Akumah, these developments will significantly reduce planning time for both leisure and corporate travelers, while giving customers more control and convenience.

Treepz has already facilitated more than six million movements across multiple cities and countries, ranging from daily commutes and corporate transportation to group travel and event logistics. With active operations across Africa and recent expansion into Canada, the company continues to grow its international footprint.

The addition of flight bookings strengthens Treepz’s ability to serve global travelers while maintaining its reputation for reliability and customer-focused service.

By integrating flights, accommodation, ground transportation and experiences into one platform, Treepz is positioning itself as more than a mobility provider.

The company is evolving into a comprehensive travel solution designed for modern travelers who value speed, clarity and convenience.

Industry analysts say the move could redefine travel access across Africa, particularly during peak seasons when demand for efficient booking systems is highest.

With this launch, Treepz has taken a bold step toward building a unified, tech-driven travel ecosystem that connects Africa to the world.


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