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FCCPC Warns Air Peace against Obstructing Ongoing Inquiry

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Federal Competition and Consumer Protection Commission (FCCPC) has warned Air Peace against obstructing the ongoing inquiry into alleged exploitative ticket pricing and other potential violations of consumers’ rights.

FCCPC Warns Air Peace against Obstructing Ongoing Inquiry

This is according to a statement on Sunday by Ondaje Ijagwu, Commission’s director, Corporate Affairs.

The FCCPC’s inquiry into the airline was prompted by a surge of complaints from passengers about unfair pricing, flight cancellations, and other practices potentially harmful to consumers.

The commission conducted a meeting with Air Peace on December 3, 2024, to address the concerns raised in numerous petitions.

The FCCPC said the session, which was held in camera, was intended to protect the confidentiality of the investigation.

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However, the commission noted that “shortly after the meeting, leaks surfaced in the media, misrepresenting the proceedings and making unfounded claims.”

Recall that the FCCPC had clarified the situation on December 5, reiterating that its investigation into Air Peace was ongoing.

In the statement, the commission said, “The inquiry is still ongoing, and the public should be wary of manufactured news. The report claiming that Air Peace was not under investigation was not disseminated through our official communication platforms.”

Ijagwu said the leaks quoted Air Peace’s Chairman, Mr Allen Onyema, making various statements, including a boast that he could “shut down the airline” as a favour to the nation, but conveniently omitted other comments that raised concerns.

The FCCPC noted that Onyema’s remarks appeared to be intended to undermine the investigation and distract from the core issues.

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The airline had earlier, in a press conference on Friday, asserted that only the aviation regulatory agency had the authority to investigate its affairs, an argument that the FCCPC dismissed as a misunderstanding of both the legal and moral framework surrounding consumer rights.

“The rights of passengers are inalienable and guaranteed under the FCCPA,” the FCCPC countered, emphasising that the Commission has the legal mandate to investigate pricing practices and other consumer-related issues in all sectors, including aviation.

The Commission pointed to Section 17(e) of the FCCPA 2018, which gives it the authority to conduct inquiries when necessary or desirable in connection with any matter falling under its purview.

Further reinforcing its mandate, the FCCPC cited Section 127(1)(a) of the FCCPA, which empowers it to ensure that pricing practices across all sectors, including aviation, are fair and non-exploitative.

One of the major issues under investigation is Air Peace’s pricing practices.

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The FCCPC said the airline had recently proposed fare hikes ranging from N500,000 to N700,000 for a one-hour domestic flight, citing high fuel costs.

However, several consumer complaints contest these figures, claiming that Air Peace’s fuel cost is inflated.

“At the proposed N500,000 fare, a Boeing 737-500 would be fetching a whopping N60 million per one-hour service,” the FCCPC stated.

It contrasted Air Peace’s pricing with a competitor airline that recently reduced its fares to as low as N80,000 for similar domestic routes, demonstrating that affordability and sustainability can coexist in the aviation industry.

Ijagwu said in addition to concerns about pricing, several passengers have complained about arbitrary flight cancellations and poor compensation practices.

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FCCPC noted that for instance, on November 29, a group of irate passengers at the Nnamdi Azikwe International Airport staged a protest after experiencing a four-hour delay on the Abuja-Lagos route. The protest led to a security intervention to restore order at the airport.

It added that passengers have also reported that after experiencing flight cancellations or delays, they were forced to pay a 50 per cent surcharge to rebook their tickets on another day.

The FCCPC said despite these efforts to deflect attention from the ongoing inquiry, it remains resolute in its commitment to safeguarding consumer rights.

“No amount of blackmail or cowboy tactics can stop the Commission from the ongoing thorough investigation of the allegations against Air Peace,” the Commission warned.

Reaffirming its role, the FCCPC underscored its responsibility to ensure that all sectors, including aviation, operate in a fair and competitive environment.

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“The Commission is committed to safeguarding consumer rights, promoting market fairness, and fostering a competitive and transparent marketplace across all sectors, including aviation,” Ijagwu said.

 

 

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Union Bank Secures Global Payment Data Security Certification

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Union Bank of Nigeria has secured certification under the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.1, a global standard for protecting payment card data.

The certification took effect on August 11, 2026, confirming that the bank’s systems for storing, processing and transmitting customers’ credit and debit card information meet stringent international security requirements.

PCI DSS certification is designed to reduce the risk of payment card data breaches and financial fraud while strengthening customer confidence in electronic payment systems.

The assessment covered key areas of Union Bank’s operations, including network infrastructure, card issuance, ATM and POS transactions, payment processing, reconciliation, settlement, chargebacks, dispute resolution and retail banking.

Union Bank was assessed and certified under the Service Provider category.

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The certification process lasted a full year and involved quarterly assessments, with support from departmental, business and functional heads across the bank. Digital security firm Digital Encode supported the process, while the final independent audit was conducted by CyberCube, an accredited Qualified Security Assessor.

Yetunde B. Oni, Managing Director and Chief Executive Officer of Union Bank, said the certification demonstrates the bank’s commitment to protecting customer information.

“The security of our customers’ information is central to everything we do at Union Bank. This certification reaffirms that our payment systems and processes meet a rigorous global standard, and it reflects the discipline of colleagues across the Bank who work every day to keep customer data safe.”

The renewal also ensures that Union Bank maintains continuous PCI DSS certification, in line with the Central Bank of Nigeria’s requirement for banks to sustain compliance without interruption.

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Access Holdings Sets New Benchmark in Nigeria’s Finance Talent Pipeline

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New data from CFA Society Nigeria is reshaping how the country’s financial sector thinks about talent development, with Access emerging as the single largest source of CFA candidates in Nigeria, distinction industry watchers say signals a deeper shift in how leading institutions are building investment expertise from within.

In its Where Nigeria’s Finance Professionals Work series, published in a national daily, CFA Society Nigeria placed Access first among employers of CFA candidates nationwide, with 82 candidates enrolled in the programme, more than double the 38 recorded at the next-placed institution and well ahead of every other bank or financial services firm on the list.

Access also ranked second among employers of CFA charterholders, with 11 professionals who have completed all three levels of the Programme and met its experience and ethics requirements.

For an industry that has long measured itself by balance sheet size and branch count, the rankings point to a different kind of competition: one over who is building the deepest bench of certified, globally credentialed talent.

CFA Society Nigeria compiled the data from its Salesforce Membership Database as at June 2026, and described the exercise as a way of recognising employers whose people “bring rigour, integrity and global best practices into the workplace every day.”

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Analysts following the sector say the outcome is notable less for the ranking itself than for what it suggests about talent strategy across Africa’s financial services industry. A single institution developing more aspiring charterholders than the rest of the market combined raises the floor for professional standards nationally, not just within one balance sheet.

Every candidate who advances through the CFA Programme adds to a shared pool of ethics-trained, analytically rigorous professionals that Nigeria’s capital markets, pension funds and asset managers all eventually draw from.

Access Holdings Group Chief Executive Officer Innocent C. Ike, commenting on the rankings, framed the achievement in terms of institution-building rather than recruitment: “Every candidate on that list represents our commitment to building institutions and professionals that endure.”

The remark echoes a broader thesis increasingly voiced by market observers, that talent depth, not scale alone, is what will determine which African financial institutions earn lasting global credibility.

That distinction sits at the centre of Access’s stated ambition to become the World’s Most Respected African Financial Services Group. If the CFA numbers are any indication, the Group’s route to that goal runs less through square metres of branch network and more through the calibre of the people sitting inside it, a bet that Nigeria’s finance professionals, and the institutions that will one day hire them, are already placing alongside Access.

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NCAA to Introduce RFID Technology to Tackle Missing Luggages

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Nigeria Civil Aviation Authority (NCAA) has announced plans to introduce Radio Frequency Identification (RFID) baggage tracking technology across domestic and international airport terminals to tackle the growing problem of delayed, misrouted and missing luggages

NCAA to Introduce RFID Technology to Tackle Missing Luggages

Michael Achimugu, director, Public Affairs and Consumer Protection, NCAA, disclosed this at a stakeholder engagement forum in Lagos.

Achimugu said the RFID-enabled system would replace the traditional barcode-based baggage tracking framework and provide airlines and passengers with real-time visibility of checked luggage from check-in to final collection.

According to him, the technology would improve baggage traceability, reduce mishandling and strengthen accountability across the baggage-handling chain.

Unlike conventional barcode systems, RFID technology allows baggage to be automatically scanned at multiple points without requiring direct line of sight, enabling real-time tracking of luggage throughout its journey.

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Achimugu said issues involving short-landed, missing, lost or damaged baggage had remained among the major complaints from air travellers, alongside flight delays.

He said the introduction of RFID technology was therefore aimed at improving baggage-handling standards and restoring passenger confidence in the aviation sector.

The NCAA said the initiative also aligns with IATA Resolution 753, which requires airlines to track baggage at key points during the passenger journey.

The authority expects the technology to provide more accurate information on the location of luggage, facilitate quicker resolution of baggage-related complaints and improve the overall passenger experience.

The NCAA said the initiative would also strengthen accountability among airlines and other stakeholders involved in baggage handling at Nigerian airports.

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