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NITDA Unveils Digital Competence Framework to Retain ICT Talent in Civil Service

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L-R the Moderator, Mrs Wumi Oghoetuoma-Jolomi,PS Faruk Yabo Yusuf (lead speaker), Dr Ahmed Tambuwal (Rep, DG NITDA) and Kevin Cunnington.
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To curb the rising wave of brain drain affecting Nigeria’s public sector, the National Information Technology Development Agency (NITDA) has introduced a Digital Competence Framework and Career Progression Model aimed at strengthening ICT capacity and retaining skilled professionals within the civil service.

NITDA

L-R the Moderator, Mrs Wumi Oghoetuoma-Jolomi,PS Faruk Yabo Yusuf (lead speaker), Dr Ahmed Tambuwal (Rep, DG NITDA) and Kevin Cunnington.

Announcing the initiative, NITDA’s Director General, Kashifu Inuwa, said the move is part of broader efforts to make public service roles more attractive and professionally rewarding.

He made the statement during the maiden edition of the International Civil Service Conference organised by the Office of the Head of the Civil Service of the Federation in Abuja with the theme “Rejuvenate, Innovate & Accelerate!”, at a session titled “Digital Transformation: Digital Skills for Civil Servants – Capacity Gaps and Future Readiness”.

Representing the Director General of NITDA, Dr. Ahmed Tambawal, Acting Director of the Digital Literacy and Capacity Building Department, explained that the initiative—developed in collaboration with the Office of the Head of the Civil Service of the Federation—aims to tackle the challenge of stagnant roles and the underutilisation of digital talent within government institutions.

“Highly skilled professionals are often stuck in roles that don’t reflect their expertise, while their counterparts in the private sector benefit from clear advancement paths and continuous training,” Inuwa explained.

The framework, already being implemented within NITDA, will be extended to other Ministries, Departments, and Agencies (MDAs). It provides structured career pathways and access to globally recognised certifications, enabling civil servants to grow professionally while contributing meaningfully to Nigeria’s digital transformation.

In addition, NITDA has launched a Digital Champions Programme in partnership with the Office of the Head of Service. The initiative identifies top digital talents across MDAs and equips them with specialised training to lead innovation within their respective organisations.

“These champions will drive digital change from within, promoting efficiency and fostering a culture of innovation across government,” the DG added.

The initiatives come at a time when the country is grappling with a mass exodus of skilled professionals—commonly referred to as the “Japa” trend—driven by the pursuit of better career opportunities abroad.

He noted that by creating a more dynamic and rewarding work environment for ICT professionals, NITDA aims to reverse this trend and build a competent, future-ready public service. “We are committed to developing a digital civil service that retains talent, encourages growth, and drives national development,” the Inuwa stated.

Other speakers at the session include PS Faruk Yabo Yusuf (lead speaker), Kevin Cunnington and Wumi Oghoetuoma-Jolomi. The discussions were also centred around the rapidly evolving government landscape, driven by the imperative of digital transformation.

This involves not only adopting new technologies but fundamentally reimagining how governments operate, interact with citizens, and deliver services. Success hinges on developing key skills within the civil service, robustly assessing capabilities, and making strategic changes to leverage public data effectively for more responsive and personalised outcomes.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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