E-Financial
Polaris Bank Equips 500+ Journalists with Digital Tools for Modern Storytelling
Polaris Bank Limited recently hosted a hybrid capacity-building seminar for approximately 500 journalists both in Nigeria and internationally. The seminar, themed “Empowering Journalists in the Digital Age: Storytelling, Tools & Transformation,” aimed to equip media professionals with the skills and knowledge necessary to thrive in today’s rapidly changing journalism landscape.
L-R: Miss Adaku Sharon Nwankwo, Digital PR Executive, Polaris Bank Limited, Mr. Rasheed Bolanriwa, Acting Head, Brand Management & Corporate Communications, Polaris Bank; Mr. Abayomi Adisa, Senior Journalist, BBC and Mrs. Bukola Oluyadi, Group Head, Customer Experience & Value Management at Polaris Bank during the hybrid capacity-building seminar organised by the Bank for journalists in Lagos recently.
In a welcome address, Rasheed Bolarinwa, Head of Brand Management & Corporate Communications at Polaris Bank, highlighted the bank’s longstanding tradition in media education. He pointed out that Polaris Bank has been investing in such initiatives for the past 12 years and confidently stated that the bank has been in the vanguard in digital capacity building for the Nigerian media. Bolarinwa stressed that enhancing the skills of journalists ultimately benefits society as a whole.
Drawing from a well-known Chinese proverb, he explained that the bank prefers to teach people how to fish rather than simply giving them fish to eat. Empowering journalists to become self-sufficient, he said, is the guiding principle behind the Polaris bank’s executive management annual approval and support of the seminar.
The media seminar featured training sessions led by two prominent journalists: Mr. Taiwo Obe, Founder and Director of The Journalism Clinic, and Mr. Abayomi Adisa, a senior journalist with BBC. Obe reminded participants of the fundamental purpose of journalism, quoting veteran American journalist Tom Rosenstiel: “The purpose of journalism is to provide citizens with the information they need to make the best possible decisions about their lives, their communities, their societies, and their governments.”
Obe discussed the significant transformation journalism has undergone since the early 2000s, driven by technological innovation. He highlighted the emergence of mobile journalism (Mojo), which allows journalists to capture, produce, and share news content in real-time. Obe mentioned Reuters’ 2007 introduction of the Mojo Toolkit, which included the Nokia N95, a small tripod, compact wireless keyboard, solar charger, and external microphone, as a milestone that made it easier for reporters to deliver news on the go.
He encouraged journalists to explore and utilize a variety of free digital applications available on the Google Play Store. By embracing these tools, journalists can go beyond traditional text-based reporting and incorporate audio, video, and interactive graphics to tell more compelling stories. Obe also highlighted the growing adoption of artificial intelligence in Nigerian newsrooms, noting that AI is now being used for tasks such as copy editing, content illustration, content strategy, and advertising targeting, which opens new avenues for efficiency and creativity in journalism.
He further advised journalists to leverage the data from their news stories in innovative ways, suggesting that they transform story data into guidebooks, archival material, issue analyses, position papers, recommendations, puzzles, Q&As, and even inspiration for full-length books.
Meanwhile, Mr. Abayomi Adisa, who focused his presentation on writing for social media, urged participants to harness the magic of making their audiences stop, engage, and share their posts. Adisa outlined key strategies for crafting effective posts and teasers, ensuring that the content is personal, relevant to the audience, engaging, shareable, and concise. He acknowledged that social media is an environment characterized by distraction and noise, so content must be both influential and personally resonant to capture attention.
Speaking at the seminar, Mrs. Bukola Oluyadi, Group Head of Customer Experience & Value Management at Polaris Bank, during her closing remarks emphasized the bank’s commitment to supporting the media industry. She remarked that these seminars are crucial, as no industry or organization can flourish without the involvement and backing of the media.
Oluyadi stated that capacity building is not a one-time effort but a continuous process. She noted, “People cannot improve with the status quo of yesterday; we need to keep building.” According to her, the bank is dedicated to sustaining this initiative annually, fully aware that consistent investment in the media is essential for long-term growth and sustainability.
ChatPay has launched Africa’s conversational banking platform, enabling individuals and businesses to access financial services through WhatsApp.
The Lagos-based fintech startup, is in controlled rollout, connecting WhatsApp to linked-bank management, airtime and supported electricity payments through simple conversations.
The company said the platform is designed to enable users to send money, pay bills, buy airtime and manage business transactions within WhatsApp conversations, subject to the completion of regulatory approvals and integration with licensed banking partners.
According to ChatPay, the platform is operated by CP Technology Limited and is currently undergoing a phased rollout ahead of its planned public launch.
The company said the initiative is intended to simplify access to financial services by leveraging WhatsApp, which it estimates is used by more than 50 million Nigerians monthly.
Speaking on the idea behind the platform, Adeoluwasubomi Odebunmi, product lead and co-founder, said the concept emerged while she was studying Software Engineering at Babcock University.
“I saw the gap while I was still in school—how much friction there was just to move money. I didn’t want to just study the problem. I wanted to help fix it,” she said.
Odebunmi said she had previously worked on software solutions spanning e-commerce, real estate management, school administration and artificial intelligence applications before co-founding ChatPay.
Aseoluwa Siyanbola, growth lead and co-founder, said his experience managing Nigerian bank accounts while studying abroad highlighted some of the challenges users face with digital banking services.
According to him, difficulties such as one-time password (OTP) failures and inconsistent banking applications inspired the team to explore conversational banking solutions.
“We each encountered similar challenges and came together to build a solution that simplifies everyday financial transactions,” he said.
cAbraham William, tech lead and co-founder, said the company is focused on improving access to financial services through a platform that many Nigerians already use daily.
“We want to make financial services easier to access by allowing people to carry out transactions through a familiar messaging platform,” he said.
William said he oversees the company’s engineering, technology strategy and system architecture.
ChatPay said its services will be introduced in phases as regulatory requirements are met and integrations with banking partners are completed.
The company added that its newly launched “Founding 2,500” programme will enable selected early users to test features, provide feedback and participate in product development before the platform’s wider rollout.
According to the company, interested users can register for the waitlist and the Founding 2,500 programme through its website.
Founded by Odebunmi, Siyanbola and William, ChatPay said its long-term goal is to expand conversational banking services beyond Nigeria into other African markets after its domestic rollout.
United Bank for Africa (UBA) Plc has been named Nigeria’s Best Bank for Retail Banking and Best Bank for Sustainability Leadership (ESG) at the 2026 Euromoney Awards for Excellence, reinforcing its position as one of Africa’s leading financial institutions.
The awards were presented on July 17 at The Peninsula London in the United Kingdom, recognising financial institutions that have demonstrated outstanding performance, innovation, customer impact and sustainable banking practices.
The double recognition highlights UBA’s growing influence in retail banking and its commitment to advancing environmental, social and governance (ESG) principles across its operations.
According to Euromoney, UBA distinguished itself through a series of sustainability initiatives, including the introduction of a Green Financing Facility designed to support households and businesses transitioning to renewable energy.
The publication also cited the bank’s ₦5 billion financing programme, implemented in partnership with the Bank of Industry (BOI), to provide funding for women-owned businesses.
Euromoney further recognised UBA’s commitment to achieving net-zero carbon emissions by 2050, describing it as a demonstration of the bank’s long-term sustainability strategy.
The publication also highlighted the bank’s efforts to integrate sustainability into its operations through the deployment of solar-powered energy solutions across 50 branches and comprehensive ESG capacity-building programmes that have trained more than 16,000 employees across the UBA Group.
In the retail banking category, Euromoney noted that UBA continued to consolidate its position as one of Africa’s largest retail banking institutions.
According to the publication, the bank expanded its customer base to more than 37 million by the end of 2025, while retail banking revenue increased more than fourfold to ₦429.5 billion.
The awards also recognised UBA’s continued investment in digital banking innovation, particularly enhancements to its artificial intelligence-powered chatbot, LEO.
Euromoney noted that LEO became Africa’s first AI-powered banking platform to facilitate cross-border money transfers in local currencies through the Pan-African Payment and Settlement System (PAPSS).
Commenting on the awards, UBA’s Group Managing Director and Chief Executive Officer, Mr Oliver Alawuba, described the recognition as a validation of the bank’s commitment to delivering value to customers while promoting sustainable development across Africa.
“To be recognised as Nigeria’s Best Bank for both ESG and Retail Banking in the same year sends a powerful message that sustainable banking and commercial success are mutually reinforcing.
“At UBA, we are committed to financing Africa’s future, supporting businesses and communities, promoting financial inclusion, and delivering innovative banking solutions that improve lives.
“These awards belong to our customers for their confidence in us and to every member of the UBA family whose dedication continues to make our vision a reality,” he said.
Also speaking, UBA’s Group Head, Marketing, Brand and Corporate Communications, Mrs Alero Ladipo, said the awards reflected the bank’s unwavering commitment to putting customers at the centre of its operations.
According to her, every innovation, investment and banking solution introduced by UBA is aimed at creating exceptional value for customers while expanding access to financial services.
“These awards are a powerful affirmation of our Customer First philosophy.
“Whether it is supporting entrepreneurs with access to finance, enabling seamless digital payments, advancing clean energy financing or expanding financial inclusion across Africa, UBA remains focused on delivering meaningful impact.
“We are honoured that one of the world’s most respected financial publications has recognised these efforts,” she said.
UBA currently operates in 20 African countries, as well as the United Kingdom, United States, France and the United Arab Emirates, serving more than 45 million customers through a combination of digital banking platforms and physical branch networks.
The bank said it remains committed to strengthening financial inclusion, driving innovation and supporting sustainable economic development across Africa and beyond.
Nigeria Deposit Insurance Corporation (NDIC) has begun paying insured deposits to customers of the 46 recently failed microfinance banks.
Mr Thompson Sunday, managing director and chief executive, NDIC, disclosed this in an interview with the News Agency of Nigeria (NAN) in Abuja.
The interview took place on the sidelines of the International Association of Deposit Insurers Africa Regional Committee meeting.
Sunday said the corporation was using the Nigeria Inter-Bank Settlement System (NIBBS) and customers’ Bank Verification Numbers (BVN) for the payments.
He said the NDIC had traced depositors’ alternative bank accounts and credited them directly without requiring physical visits.
He advised depositors without BVNs to visit the nearest NDIC zonal office for verification and payment processing
“The CBN revoked the licences of the 46 microfinance banks on July 1, 2026,” he said.
He said the NDIC automatically became the provisional liquidator after the revocation, in line with the law.
Sunday said the corporation had commenced payment of the insured maximum deposit of N2 million to eligible customers.
He explained that further payments would depend on the recovery of the failed banks’ assets and outstanding debts.
He said proceeds realised from recoveries would be distributed as liquidation dividends to eligible depositors.
Sunday cited Heritage Bank, Aso Savings and Union Homes as examples of the NDIC’s prompt reimbursement efforts.
He said insured depositors of Heritage Bank were paid within four days of the revocation of its licence.
He added that customers of Aso Savings and Union Homes received payments within 72 hours.
“The law allows us 30 days, but we are working to surpass our previous records,” he said.
The Central Bank of Nigeria (CBN) revoked the banks’ licences for failing to meet regulatory requirements for continued operations.
The apex bank said the action was aimed at protecting depositors, strengthening financial stability and ensuring regulatory compliance.
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