Telecom
NCC Tasks GSM Providers on Quality Service

The Nigerian Communications Commission (NCC) has challenged GSM service providers in the country to provide functional and accessible customer care help lines which would enable customers to effective lay complaints on services rendered by them.
Mrs. Maryam Bayi, director, Consumer Affairs Bureau of NCC, threw the challenge at the 63rd edition of consumer outreach programme of the commission in Aba, Abia State.
According to her, this will enable the service providers receive and solve their customers’ complaints with dispatch, thereby encouraging healthy customer-service providers’ relationship.
Speaking on the occasion, with the theme, “Customer care help lines: a veritable platform for effective service delivery”, Bayi, represented by the Deputy Director, Mr. Femi Atoyebi, reminded the service providers that customers were the greatest assets of any organization without which they would not exist.
According to her, a survey conducted by the commission revealed that customer care help lines of the service providers are either not easily accessible or working, and charged them to improve on this.
“Even in situations where the help lines are accessible, the waiting time for a consumer who opted to speak to a live agent remained unending and most often results into drop call.
“And more worrisome are difficulties experienced by the rural consumers who reside in remote locations where there are no provisions for walk-in customer contact centres by the service providers,” Bayi lamented.
Telecom
Glo Unveils Immersive Gaming Experience, Travel Saga

With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.

Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.
The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.
Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.
In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.
Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.
With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.
Telecom
SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.

SHELT
The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.
SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.
“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”
The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.
Telecom
Meta Names Ex-Trump Adviser Dina Powell McCormick as President

Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.

Dina Powell McCormick
The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.
A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.
Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.
The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions
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