Telecom
30% Enterprise in Nigeria Implemented M2M Technology – IDC

While the uptake of machine-to-machine (M2M) technologies is currently limited in Nigeria, improving data-transfer speeds will play a key role in driving future adoption of the concept, according to the latest insights gleaned from IDC’s Annual Enterprise Communication Survey.
The research shows that only 30% of enterprises in Nigeria have implemented M2M technology in some form or other, with security monitoring, fleet management, and point-of-sale machines currently accounting for the majority of M2M connections in Nigeria.
Advanced M2M applications such as smart metering, pay-as-you-drive-insurance, and intelligence building are not currently widely used in Nigeria, with connectivity issues and the complexities involved in implementing and managing such technologies serving as the key inhibitors.
IDC believes connectivity will be a major driver for the future adoption of M2M and the Internet of Things (IoT). Indeed, the research and advisory firm’s latest report, ‘M2M, Internet of Things, and Voice Trends and Priorities in Nigeria, 2013: Survey Results’, anticipates strong growth in the M2M/IoT market as data-transfer speeds improve in the country.
Connectivity in Nigeria is currently not very reliable, and even the country’s telecommunications regulatory body – the Nigeria Communications Commission (NCC) – has raised concerns about the quality of service levels among operators.
However, with the regulator keen on implementing a national broadband policy, IDC expects voice and data connectivity to improve considerably over the coming years and thereby facilitate greater uptake of more complex M2M/IoT technologies.
IDC’s Enterprise Communication Survey also revealed that businesses in Nigeria prefer to use traditional fixed-line telephony for outbound calls over mobile and even VoIP. In fact, 42% of Nigerian enterprises’ outbound voice traffic is conducted via traditional fixed-line telephony, while mobile telephony accounts for 33% of outbound voice traffic and VoIP/private voice networks account for the remaining 25%.
“Nigeria is a very price-sensitive market and IDC is of the opinion that the lower tariffs offered by fixed-line operators are the primary motivator for enterprises choosing this particular medium.
However, with unified communications gaining traction in Nigeria, VoIP adoption by businesses is expected to grow because it offers an even cheaper platform for making voice calls. But as with M2M/IoT connections, the growth in VoIP will be inextricably linked to the quality of data connectivity,” said Oluwole Babatope a telecommunications and networking research analyst with IDC West Africa.
The research showed that Nigerian businesses typically prefer to buy a combination of services from one provider, with one point of contact and one bill. IDC believes this is primarily driven by cost-reduction initiatives.
“The preferences exhibited by Nigerian enterprises show that communication service providers enjoy a first-mover advantage when it comes to providing fixed and mobile voice services and data services,” continued Babatope.
“IT and hosting services companies, meanwhile, have the edge in providing network services in tandem with IT or cloud services.
“The most important factors influencing the selection of a network provider by Nigerian businesses are pricing and the quality of service and support. Quality of service has been a major challenge for enterprises in Nigeria in recent years, and IDC expects enterprises to increasingly gravitate toward network providers that can demonstrate consistent quality of service and offer price points that match their budgets.”
IDC’s ‘M2M, Internet of Things, and Voice Trends and Priorities in Nigeria, 2013: Survey Results’ (IDC #CEMA20838) provides a succinct overview of M2M, IoT, and voice trends and priorities in Nigeria.
The study includes an overview of key industry developments in M2M and IoT, outlines key technology priorities for organizations, and presents an insightful analysis of the enterprise voice market in Nigeria.
The insights are based on continuous research with technology leads in various small and medium-sized businesses and large enterprises, industry experts from leading service providers, and inputs from IDC analysts in Africa.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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