E-Financial
Banks to Cut Fraud Response Times to Under 30 Minutes
Banks in the country have agreed to reduce fraud response times to under 30 minutes, a move expected to significantly improve recovery outcomes and limit systemic risk, according to the Central Bank of Nigeria (CBN).
This disclosure was made on Wednesday by Philip Ikeazor, deputy governor, Financial System Stability, at the 2026 Nigeria Electronic Fraud Forum (NeFF) Technical Kick-Off Session held in Lagos.
Represented by Ibrahim Hassan, Ikeazor said fraud mitigation efforts within the banking industry have continued to evolve in response to increasingly sophisticated threat vectors. While legacy forms of fraud such as ATM card cloning have largely been neutralised, newer risks including online fraud, social engineering, SIM-swap abuse, insider compromise and authorised push payment (APP) scams have emerged as major challenges.
According to him, NeFF has played a pivotal role in coordinating timely and industry-wide responses to these emerging risks. These interventions include the introduction of mandatory two-factor authentication, issuance of industry advisories, sustained public awareness campaigns, the establishment of 24/7 bank fraud desks and, more recently, the development of a Standardised APP Scam Framework.
“Importantly, the industry has agreed to reduce fraud response times to under 30 minutes, a decisive step that materially improves recovery outcomes and limits systemic exposure,” Ikeazor said.
He noted that a major enabler of fraud reduction in Nigeria has been the country’s progress in identity management. The introduction of the Bank Verification Number (BVN), alongside its ongoing integration with the National Identification Number (NIN), has significantly constrained impersonation and synthetic identity fraud.
According to him, enhanced identity verification across banking channels, agent networks and high-risk digital platforms is steadily closing loopholes previously exploited by criminals. He added that this development reinforces the importance of identity infrastructure as a foundational control for payment system integrity, with the National Identity Management Commission (NIMC) remaining a key partner in strengthening fraud prevention efforts.
“Equally transformative is the industry’s migration to ISO 20022. Beyond compliance, ISO 20022 provides richer, structured transaction data that enhances traceability, analytics and early fraud detection,” Ikeazor said.
He explained that as banks, payment service providers and financial infrastructure operators complete implementation across real-time gross settlement (RTGS) and instant payment systems, data quality and transparency are expected to improve materially. This, he said, would enable faster investigations, better fraud pattern recognition and more effective cross-border cooperation.
“This alignment with global standards positions Nigeria to confront increasingly sophisticated fraud schemes with modern, data-driven tools,” he added.
Ikeazor further noted that over the past decade, Nigeria’s electronic payments ecosystem has recorded substantial progress in resilience, security and public confidence. Despite rapid expansion across ATM, POS, mobile and interbank payment channels, system uptime, operational stability and fraud controls have improved markedly.
He attributed this progress to early regulatory interventions, industry-wide adoption of EMV standards, stronger cybersecurity frameworks, enhanced consumer protection measures and sustained collaboration through NeFF. As a result, he said Nigeria’s payments system now compares favourably with global peers in cyber-fraud management, despite exponential growth in digital transaction volumes.
Looking ahead to 2026, Ikeazor warned that electronic fraud losses have risen sharply in recent years and must be decisively reversed. He stressed the need for the industry to commit to bold and measurable fraud-reduction targets, supported by clear strategic priorities.
These include full exploitation of ISO 20022 data, universal and real-time identity verification, enhanced round-the-clock fraud monitoring and response, structured liability-sharing and consumer reimbursement frameworks, deeper engagement with payment service providers and telecoms operators, as well as rigorous performance measurement through transparent scorecards.
“What gets measured must be improved,” he said.
In her opening remarks, Rakiya O. Yusuf, director, Payments System Supervision Department and Chairman, Nigeria Electronic Fraud Forum (NeFF), said that over the past decade, NeFF has provided a trusted platform for regulators and industry stakeholders to jointly strengthen the resilience, security and credibility of Nigeria’s payments system.
Yusuf said sustained collaboration among financial institutions, payment service providers, infrastructure operators, identity management agencies, law enforcement and other partners has delivered meaningful progress in fraud mitigation, even as electronic transactions have expanded rapidly under the cashless policy.
She said key milestones achieved include the migration to EMV chip-and-PIN cards, the introduction of two-factor authentication across electronic channels, enhanced consumer protection measures and the institutionalisation of industry-wide fraud information sharing.
According to her, these interventions led to measurable reductions in fraud losses in earlier years and helped preserve public confidence in digital payments during periods of rapid growth. More recently, she added, improvements in identity management, particularly the rollout of the BVN and its integration with the NIN, have significantly reduced impersonation and the use of false identities for fraud, closing long-standing gaps exploited by criminals across both banking and agent networks.
KudiWave Technologies Limited has raised questions over the transfer of N750,369,439.04 from its account with PalmPay Limited, seeking clarification on the timing, destination and circumstances surrounding the transaction.
In a statement, on Tuesday, KudiWave said the disputed debit was recorded on July 15, 2026, under the narration “Judicial Adjustment”.
The company said it was not notified of, or did not authorise, the transaction.
According to KudiWave, it had already approached the Federal High Court in Lagos to challenge an earlier order affecting its account.Politics News Service
The company said its application, filed on July 3, sought to set aside the June 29 order and stay its execution.
“The motion was heard on July 13 and adjourned for ruling. Two days later, the N750.37 million was transferred out of the account,” the company said.
KudiWave further stated that PalmPay had been served with the application before the July 15 transaction and did not file a counter-affidavit opposing the application.
The company also raised questions about an earlier movement of funds on July 11, which it said became apparent after access to the account was restored.
According to KudiWave, its account records showed that the funds were moved on July 11 and returned the same day before another transfer was recorded on July 15.
“PalmPay moved the money on July 11 and sent it back that same day. They then took it out again on July 15. When the account was opened, we saw how the money had been moved around while the account was frozen and we were not aware of it,” the company said.
The dispute followed an ex parte order obtained by the Inspector General of Police through officers of the Police Special Fraud Unit in Ikoyi, which placed restrictions on accounts belonging to several parties, including KudiWave, pending investigation.
The restriction was subsequently implemented on KudiWave’s account with PalmPay.
Further proceedings were filed under Suit No. FHC/L/CS/795/2026 before Justice Ibrahim Ahmad Kala of the Federal High Court, Lagos Judicial Division, in relation to funds standing to KudiWave’s credit.
KudiWave said the court granted an application on June 29.
The company subsequently challenged the order, arguing that it had not been properly served with the processes leading to the decision and had not been effectively brought before the court when the application was heard.
According to KudiWave, Justice Kala considered the company’s subsequent application on July 22 and set aside, vacated and discharged the June 29 order.
The company said the court also directed that the restrictions placed on its account be removed.
KudiWave further stated that the court examined the circumstances surrounding the purported service of the processes and raised questions about whether leaving documents at a gate, without sufficient indication of the company’s specific address, amounted to effective service.
The company quoted the court as describing the circumstances surrounding the service as “very curious”.
KudiWave also said the ruling recognised the court’s inherent power to set aside its own decision where circumstances justify such intervention.
The July 22 ruling came after the July 15 transfer.
KudiWave, however, said the transaction should be considered in the context of the fact that the June 29 order was already being challenged and that its application had been argued before the court two days earlier.
The company has also questioned the destination of the funds.
According to KudiWave, its understanding of the June 29 order was that the identified funds were to be transferred to a designated Police Recovery Account associated with the Police Special Fraud Unit.
The company said its account records instead indicated that the N750,369,439.04 was transferred to an Access Bank business account.
KudiWave said it wants clarification on the identity of the beneficiary, the instruction that authorised the transfer and the basis for the July 11 movement of funds.
“The issue for us is simple. If the order identified a particular account for the funds, there must be a clear explanation of why our records show the money going elsewhere and who ultimately received it,” the company said.
KudiWave said it was seeking a reconciliation of transactions carried out on its account during the restriction period and was considering further legal and regulatory steps in relation to the disputed transactions.
The company also said that, during earlier efforts to resolve the restriction, Barrister Prince Oko, its Company Secretary, met with officers of the Police Special Fraud Unit.
KudiWave alleged that a request for N50 million was made in connection with efforts to remove the restriction and said the company rejected the request.
The allegation has not been independently established and has not been determined by a court.
KudiWave maintained that its concerns do not relate to compliance with lawful court orders but to whether the transactions involving its funds were carried out in accordance with the terms of the relevant judicial directive.
The company said it wants clarification on the July 11 transactions, the subsequent N750,369,439.04 transfer on July 15, the destination of the funds and the circumstances surrounding the transactions.
Credit demand for house purchases by Nigerian households rose to 9.6 index points in the second quarter of 2026 (Q2 2026), indicating increased borrowing for personal home acquisition.
The Central Bank of Nigeria (CBN) disclosed this in its Credit Conditions Survey Report for Q2 2026, which showed an overall increase in credit availability across secured, unsecured and corporate lending during the period.
The apex bank said lenders also recorded lower default rates across major lending categories.
According to the report, credit demand increased to 15.1 index points for secured lending and 15.2 index points for corporate lending, while demand for unsecured lending remained subdued at -1.2 index points.
Within the household segment, consumer loan demand increased to 11.2 index points, while credit for house purchases rose to 9.6 index points.
Mortgage and re-mortgage lending also increased to 13.3 index points, while demand for small business lending to households climbed to 26.4 index points.
For unsecured household credit, demand for overdrafts and personal loans rose to 7.9 index points, while credit card lending declined to -2.0 index points.
In the corporate sector, credit demand expanded across different business categories.
The report showed that demand rose to 26.5 index points among small businesses, 25.5 index points for medium-sized Private Non-Financial Corporations (PNFCs), and 8.9 index points for large PNFCs.
Credit demand from Other Financial Corporations (OFCs), however, remained unchanged at 0.0 index points.
The CBN further reported that commercial banks observed a broad-based decline in default rates across secured and unsecured loans.
Default rates also declined across corporate borrower categories, including small businesses, medium-sized and large PNFCs, as well as OFCs.
The latest figures indicate stronger household and business appetite for credit during the quarter, particularly for housing, consumer needs and small business activities, amid an overall improvement in lending conditions.
Federal Ministry of Finance has halted enforcement of about N680 million in disputed fees imposed by the National Insurance Commission (NAICOM) on NICON Insurance Limited and Nigeria Reinsurance Corporation (Nig Re) as part of the ongoing insurance industry recapitalisation exercise.
The Ministry also directed NAICOM to suspend its demand that the two companies transfer their entire recapitalisation funds into an escrow account with the Central Bank of Nigeria (CBN), pending determination of a petition challenging the legality of the charges and the directive.
The intervention followed a July 27, 2026 petition by NICON and Nig Re over what they described as unlawful fees and regulatory demands arising from the implementation of the Nigerian Insurance Industry Reform Act (NIIRA) 2025.
In a letter to the Commissioner for Insurance, Raymond Omachi, permanent secretary, Federal Ministry of Finance, on behalf of Taiwo Oyedele, minister of Finance and coordinating minister of the Economy, requested that NAICOM provide a detailed response and legal justification for the disputed requirements.
The Ministry specifically directed the Commission to suspend enforcement of the contested processing and verification fees, the one per cent Capital Injection Fee, and the directive requiring the companies to transfer their full recapitalisation funds to a CBN escrow account.
The dispute centres on NAICOM’s assessment of a one per cent fee on capital injected by operators, alongside additional processing and verification charges prescribed under Appendix 2 of the Commission’s Minimum Capital Requirement Guidelines.
According to the petition, the combined assessments amounted to N305 million for NICON and N375 million for Nig Re, bringing the disputed charges to N680 million.
The companies are also challenging what they described as an unconstitutional requirement to transfer more than the statutory proportion of their recapitalisation funds to the CBN.
They contend that Section 16(3) of NIIRA 2025 provides for a 10 per cent statutory deposit, and not the transfer of the entire capital injection into an escrow account.
The companies told the Ministry that they had already met the July 31, 2026 recapitalisation deadline.
NICON said it injected N420 billion, while Nig Re injected N30 billion into Mudaraba Term Deposit accounts with Lotus Bank Limited. The companies maintained that the amounts exceeded their adjusted recapitalisation requirements of N16 billion and N28 billion, respectively.
They further stated that they had deposited N42.5 billion and N43.5 billion respectively with the CBN, in compliance with the statutory deposit requirement under Section 16(3) of the new law.
The companies also disclosed that they had made initial payments of N480 million and N75 million, respectively, in fees.
The Finance Ministry’s directive effectively places the disputed charges and escrow requirement on hold while NAICOM is expected to justify the legal and regulatory basis for its actions.
The intervention could have wider implications for the insurance industry’s recapitalisation programme, particularly as operators face regulatory deadlines to strengthen their capital base under the new insurance law.
The controversy also raises questions about the extent to which regulatory guidelines can impose additional financial obligations on operators beyond those expressly provided for under the enabling legislation.
NAICOM is now expected to respond to the Ministry’s request and explain the statutory basis for the one per cent capital injection fee, the additional processing and verification charges, and the requirement for the full capital injection to be transferred into a CBN escrow account.
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