E-Financial
KPMG Outlook Reveals Financial Services CEOs Double down on AI, Resilience and Growth in 2026

Financial services leaders across Africa are entering 2026 with renewed confidence, placing artificial intelligence (AI), cybersecurity, regulatory resilience and strategic growth at the centre of their transformation agendas.

This is according to insights from KPMG’s 2025 Global CEO Outlook, with a focus on the Banking and Capital Markets, and Insurance sectors.
Despite ongoing geopolitical uncertainty, economic volatility and regulatory complexity, CEOs across both sectors are demonstrating strong appetite for growth and technology-led reinvention.
Insurance: Confidence rising as technology and sustainability reshape the sector
Insurance CEOs are increasingly confident in their organisations’ growth prospects. Globally, 82% of insurance CEOs are confident in their company’s growth, up from 74% in 2024, a significant year-on-year increase. Expansion across health, life and specialty lines, including cyber and business interruption, is contributing to improved earnings and sector momentum.
AI adoption is accelerating across underwriting, onboarding, claims processing and cyber defence. Globally, 67% of CEOs expect returns from AI investments within one to three years, compared to 21% last year, and two thirds plan to allocate 10–20% of their budgets towards AI initiatives.
Workforce transformation is a parallel priority. Seventy-seven percent of global insurance CEOs cite AI workforce readiness and upskilling as a top constraint on growth, while 83% say AI is reshaping training and development, and 79% believe it is changing the skills required for entry-level roles.
Sustainability and ESG compliance remain high on the agenda, particularly as regulatory standards tighten globally. More than half (55%) of global insurance CEOs identify ESG reporting and compliance as their primary ESG priority. Given that many African regulatory frameworks follow European trends, this is a critical area of focus for insurers across the continent.
Cyber risk remains a dominant concern. Eighty-three percent of insurance CEOs identify cybercrime as the biggest barrier to organisational growth, with cybersecurity and digital risk resilience ranking as the leading area for risk mitigation investment.
Mark Danckwerts, Head of Insurance, KPMG One Africa said: “Insurance leaders across Africa are navigating a complex operating environment, but they are doing so from a position of growing confidence. AI presents enormous opportunity to improve efficiency, risk assessment and customer engagement.
“However, sustainable success will depend on responsible adoption, workforce readiness and strong cyber resilience. Insurers that balance innovation with trust will be best placed to outperform.”
The appetite for inorganic growth remains strong, with the insurance sector showing one of the highest levels of high-impact mergers and acquisitions (M&A) activity globally, a trend reflected in several African markets in recent years.
Banking and Capital Markets: AI at the heart of strategic reinvention
For banks across Africa, AI is the predominant theme shaping CEO priorities.
“Technology, in particular AI, presents a huge opportunity, but also a challenge in terms of where to prioritise, how to achieve a measurable return on investment (ROI), and how to ensure responsible and safe adoption to maintain trust,” said Pierre Fourie, KPMG One Africa Head of Financial Services.
“Banks need to modernise legacy IT, cope with rising financial crime risk, made more difficult by sophisticated scams using AI, address new competitive threats from fintechs and nimble, cloud-native banks, and comply with complex and changing regulations.”
AI is seen as both an enabler and a risk amplifier. It can significantly enhance customer engagement and deepen understanding of customer needs, yet banks must guard against depersonalising interactions and losing the human touch. At the same time, AI raises the cyber threat landscape while also strengthening banks’ ability to detect and defend against bad actors.
The scale of planned investment is notable:
-70% of banking CEOs expect to spend 10–20% of their budgets on AI in the next 12 months.
– 69% expect ROI from AI investments within one to three years, up sharply from 13% last year.
– 78% say AI workforce readiness or AI upskilling could negatively impact the organisation if not adequately addressed.
The top five trends negatively impacting organisational prosperity in banking are:
– 86% – Cybercrime and cyber insecurity
– 78% – AI workforce readiness
– 77% – Successful integration of AI into business processes
– 75% – Competition for AI talent
– 75% – Cost of technology infrastructure
Fourie added: “For African banks, AI is not a theoretical discussion — it is a strategic imperative. The ability to integrate AI into core processes, manage cyber risk and build the right talent base will determine competitive advantage.
At the same time, banks must modernise legacy systems and manage infrastructure costs, all while protecting trust in an increasingly digital ecosystem.”
Inorganic growth also remains firmly on the agenda. Appetite for strategic transactions is high, with CEOs seeking differentiation through innovation, customer experience and new business models.
Notably, 25% of banking CEOs identify ‘strategic differentiation’ as the primary driver of AI adoption, signalling that technology investment is increasingly linked to long-term competitive positioning rather than short-term efficiency alone.
A Pan-African moment for financial services transformation
Across both insurance and banking, a common theme emerges: confidence underpinned by disciplined transformation. AI investment is accelerating, cybersecurity is paramount, ESG compliance is rising in importance, and M&A remains a lever for scale and capability.
For African financial institutions, the challenge, and opportunity, lies in balancing innovation with resilience, and growth with governance.
E-Financial
EFCC Warns Banks against Loans without Credible Collateral

Ola Olukoyede, executive chairman, Economic and Financial Crimes Commission (EFCC), has cautioned Nigerian banks against granting loans without credible collateral, warning that such practices often lead to insider abuse and non-performing loans.

Olukoyede issued the warning recently when he received Mufutau Olawale Abiola, chief audit executive, First Bank Plc, who led a delegation on a courtesy visit to the Lagos Zonal Directorate 2 of the Commission in Ikoyi.
Speaking through Bawa Usman Kaltungo, acting zonal director, Lagos Zonal Directorate 2, Ikoyi, Olukoyede expressed grave concerns over how banks in the country grant loans, noting that loans backed only by personal guarantees, including those of top executives, are inadequate and put depositors’ funds at risk.
He said: “We have issues with banks’ mode of giving loans. The process often shows insider abuse.”
While emphasizing that banks should desist from issuing loans without visible or credible collateral, he added that “Top-down loans are not secured. You cannot give a loan based solely on the personal guarantee of the Chief Executive.
This is not security. Banks must not issue loans without verifiable collateral. If there is proper collateral for loans obtained by bank customers, this will reduce the rate of non-performing loans.”
He further warned that a bank is only a custodian, and that giving loans without adequate collateral “amounts to tampering with depositors’ funds.”
He also urged banks to implement measures, including thorough due diligence on its customers, to prevent loan defaults.
According to him, “Even in situations where you outsource due diligence, there must be a clause of liability,” he said.
Reaffirming the Commission’s commitment to continued cooperation with the bank in tackling financial crimes, he urged the bank to release its staff promptly when invited during investigations of alleged financial crimes.
“When we invite your staff, especially where insider connivance is suspected, you must release them so we can jointly fight economic and financial crimes. We must work together to stay ahead of criminals. Let me add that where money is, that is where people’s hearts are. Most of the time, we escalate issues to foreign security agencies as may be necessary,” he added.
Earlier, Abiola expressed gratitude to the EFCC leadership for the engagement, noting that the visit was intended to strengthen the existing collaboration between the bank and the Commission.
While urging the EFCC to expedite investigations into cases involving its staff and others, Abiola also disclosed that a designated team in his bank handles requests from the EFCC.
E-Financial
Digital “Pickpockets” Compromise Over a Million Banking Accounts – Kaspersky

More than one million online banking accounts were compromised by infostealers last year, as financial cyberthreats shifted toward credential theft and data reuse.

Pic credit…cybelangel.com
Attackers are moving away from traditional PC banking malware and increasingly relying on social engineering and dark web marketplaces, while mobile financial malware continues to grow.
Detailed information on current financial cyberthreat trends is available in Kaspersky’s new report.
These digital “pickpockets” often exfiltrate data and remove themselves within seconds, making them difficult to detect.
They are a primary source of initial access for ransomware and identity theft
Traditional financial phishing has not gone away. Pages that mimicked e-shops dominated the financial phishing landscape (48.5% in 2025, up 10.3% from 2024), followed by banks (26.1% in 2025, down by 16.5% from 2024) and payment systems (25.5% in 2025, up by 6.2% from 2024). The decline in bank phishing may suggest that these services are becoming increasingly difficult to successfully impersonate, and fraudsters are turning to easier ways to access users’ finances.
Attackers are adapting campaigns to regional digital habits. In the Middle East, financial phishing is overwhelmingly concentrated on e-commerce (85.8%), indicating a heavy reliance on online retail lures, whereas in Africa bank-related phishing leads (53.75%), which may indicate that user account security there is still insufficient. Latin America shows a more balanced distribution but with a higher share of e-commerce and bank targeting, while APAC and Europe display a more even spread across all three categories, pointing to diversified attack strategies.
In 2025, the decline in users affected by financial PC malware continued as users increasingly rely on mobile devices to manage their finances. Contrary to PC banking malware, mobile banker attacks grew by 1.5 times in 2025 compared to the previous year.
Complementing traditional financial malware, infostealers played a significant role in enabling financial crime both on PCs and mobile devices by harvesting login credentials, cookies, bank card numbers, crypto wallet seed phrases, and autofill data from browsers and applications, which attackers then used for account takeovers or direct banking fraud. Kaspersky data pointed to a surge in infostealer detections (up by 59% globally, 53% in Africa and 26% in the Middle East, on PCs from 2024 to 2025), fueling credential-based attacks.
According to Kaspersky Digital Footprint Intelligence (DFI), in 2025 over one million online banking accounts served by the world’s 100 largest banks fell victim to infostealers: credentials for these accounts were being freely shared on the dark web. The countries with the highest median number of compromised accounts per bank were India, Spain, and Brazil.
74% of payment cards that were compromised by infostealer malware, published on dark web resources and identified by Kaspersky DFI team in 2025, remained valid as of March 2026. This means that attackers could still use cards that had been stolen months or even years prior.
“The dark web has become a central hub for financial cybercrime. Stolen credentials and bank cards that have been harvested by infostealers are aggregated, repackaged, and sold there, while phishing kits targeted at users of financial products are offered as ready-to-use services.
This creates a self-sustaining ecosystem where data theft and fraud operations reinforce each other, making attacks scalable and easy to carry out by fraudsters with minimal experience. Breaking this cycle requires proactive threat intelligence on the part of organisations, and increased awareness and scrutiny from individual users,” comments Polina Tretyak, Kaspersky Digital Footprint Intelligence analyst.
E-Financial
Week Ahead: Inflation Shock, Iran War Escalation & $100 Oil

By Lukman Otunuga, Head of Market Research, FXTM.
The Naira is the second best performing African currency against the dollar year-to-date, only surpassed by the Zambian Kwacha.

Lukman Otunuga
Its stability through conflict-induced volatility is commendable, but such has come at a heavy cost. Nigeria’s foreign-exchange reserves have fallen for 16 consecutive days through April 8 – falling to its lowest since mid-Feb to $48.94 billion. The CBN followed its pledge to defend in the local currency in March as deepening geopolitical risk punished emerging market assets.
On the data front, it’s a big week for Nigeria due to the incoming inflation report for March.
Nigeria’s CPI is expected to have eased to 13.4% yoy from the 15.1% in February. Persistent signs of easing inflationary pressures may encourage the CBN to cut rates in an environment where other central banks are considering hiking to tame conflict-induced inflation.
Over the weekend, US-Iran peace talks concluded without a resolution.
Despite a marathon 21 hours of negotiations, both sides were unable to agree on key issues, including Iran’s nuclear program and its control of the Strait of Hormuz.
Hours after Trump threatened to block the Strait of Hormuz from Monday 10 am ET.
This fresh uncertainty was reflected across markets this morning, with risk aversion affecting equities, while oil benchmarks surged amid rising geopolitical risk premiums.
Given how Iran has rejected US restrictions on shipping and threatened Gulf ports, sentiment remains fragile and highly sensitive with markets on high alert.
It’s worth noting that the Strait of Hormuz has been effectively closed since late February, raising the risk of inflation and growth shocks that threaten the global economy.
In the commodity space, oil benchmarks surged as the US vowed to blockade all vessels passing through the Strait of Hormuz. Brent rallied as much as 9% to roughly 104$ a barrel as supply shock fears returned with a vengeance. Deepening conflict may keep oil prices elevated, with triple digits potentially becoming a new normal amid extreme supply tightness.
Gold initially declined on rising inflation concerns as oil prices surged. Despite prices jumping back above $4700 bears remain in control amid rising inflationary risks. Given how expectations have basically diminished over lower rates in 2026, gold is likely to remain on the backfoot with a stronger dollar keep bears in the game. Key levels of interest can be found $4825, $4700 and $4600.
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