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MTN Dismisses Data Theft Claims, Blames Network Challenges on Fibre Cuts, Vandalism

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MTN Nigeria has dismissed allegations of internet data theft on its network, attributing rapid data depletion to users’ online activities and device configurations, while also blaming persistent network quality challenges on fibre cuts, vandalism, power failures and congestion.

MTN Dismisses Data Theft Claims, Blames Network Challenges on Fibre Cuts, Vandalism

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The telecommunications company made the clarifications during an engagement with journalists and content creators in Lagos, where its engineers and technology experts addressed concerns about data consumption, billing practices and service quality.

Speaking at the session, MTN Nigeria’s Senior Manager for Core Network Implementation, Mr. Michael Ndukwe, said many subscribers misunderstand how internet data is consumed, particularly with the increasing adoption of 4G and 5G technologies.

“We usually hear the concern that MTN is stealing my data. I’m here to take you step by step through exactly how your data is used,” he said.

Ndukwe explained that data is not consumed when a mobile device merely connects to the network or undergoes authentication processes.

According to him, significant data usage only begins when users actively request online content such as videos, downloads or web pages.

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He said the network first verifies that a subscriber is registered, has an active data bundle and is authorised to access internet services before establishing a session.

“Data is not taken from you without your action. When you stream, scroll, download or share, you are using data. It’s as simple as that,” he said.

Ndukwe noted that many subscribers compare current data consumption patterns with experiences on older 2G and 3G networks without considering the impact of faster technologies.

He explained that 4G and 5G networks are designed to support richer content and improved user experiences, resulting in higher data usage.

According to him, video streaming remains one of the biggest drivers of data consumption.

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He said a 15-second TikTok video viewed in standard definition could consume between two and three megabytes of data, while the same clip watched in high definition could use up to 15 megabytes.

Ndukwe also identified auto-play features on social media platforms, hotspot sharing, cloud backups, software updates and connected devices as factors responsible for rapid depletion of data bundles.

“Even before you click a video, they keep changing. Those apps are already downloading content in the background so that there is no buffering,” he said.

Also speaking, Mr. David Ogunshola of MTN’s Information Technology team said discrepancies between data usage records displayed on customer devices and those recorded by the network were normal.

According to him, devices typically track application-level usage, while network systems record the entire data session, including signalling and connectivity processes.

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“The more sophisticated the device, the more it is optimised for quality. If you do not adjust those configurations, the device will always try to give you the best possible experience, and that comes with higher data usage,” Ogunshola said.

On service quality concerns, MTN Nigeria’s Chief Technical Officer (CTO), Mr. Yahaya Ibrahim, attributed network disruptions to a combination of infrastructure challenges and environmental factors.

He explained that MTN’s network operates through interconnected layers, from base stations serving customers to transmission links and core network facilities that route traffic to the internet.

“Today, if you switch on your phone, your phone will try to locate the nearest station to it. And the station that has the best power to give you the best signal, your phone will latch on to that,” he said.

Ibrahim said network quality often deteriorates when sites become congested, experience power outages, run out of diesel or suffer equipment failures.

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He identified fibre cuts, vandalism, sabotage and road construction activities as some of the major threats to network infrastructure.

“As we speak, we are having at least 35 to 40 fibre cuts a day because of our environment.

“Road construction, vandalisation, sabotage, these are things that really impact us,” he said.

The CTO disclosed that MTN recorded an average of two vandalised sites daily in 2025, with a total of 152 sites affected during the period.

According to him, generators, solar power systems, batteries and other critical telecommunications equipment were among assets targeted by vandals.

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He explained that damage to a fibre route or hub site could disrupt connectivity across multiple communities because many network locations rely on shared transmission infrastructure.

Ibrahim said MTN had deployed personnel nationwide to patrol and monitor its facilities in an effort to reduce vandalism and protect network assets.

He urged Nigerians to safeguard telecommunications infrastructure, noting that attacks on such facilities affected entire communities and businesses that depend on reliable connectivity.

The MTN officials reaffirmed the company’s commitment to transparency in data billing and continued investment in network infrastructure to improve customer experience.

They said subscribers could also utilise tools such as the MyMTN application, data usage alerts and data management settings to monitor and control their consumption.

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MTN has faced increasing complaints from customers over rapid data depletion, dropped calls, slow internet speeds and unstable connectivity, but the company insists that user behaviour, device settings and infrastructure-related challenges account for most of the concerns.

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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AMCON Puts ntel Up for Sale, Seeks Investors

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Asset Management Corporation of Nigeria (AMCON) has commenced the process of divesting its interest in NTEL/NATCOM, saying the telecommunications company has undergone a major transformation that positions it as one of its most promising asset recovery success stories.

AMCON Puts ntel Up for Sale, Seeks Investors

NatCom Development and Investment Limited, trading as ntel, is a Nigerian telecommunications company that acquired the core legacy assets of the defunct Nigerian Telecommunications Limited (NITEL) and its mobile arm (MTel) in 2015.

Mr. Gbenga Alade, managing director and chief executive officer, AMCON, disclosed this during an interactive session with senior media executives in Lagos at the weekend, where he also revealed that the Corporation recovered about N165 billion in the first half of 2026, representing a 64 per cent increase over the N107 billion recovered during the corresponding period of 2025.

Alade said the planned sale of NTEL follows the successful divestment of the Ibadan Electricity Distribution Company (IBEDC) and forms part of AMCON’s strategy to unlock value from distressed assets while attracting credible investors into key sectors of the economy.

According to him, the divestment programme is being conducted through a transparent and structured process designed to attract strategic investors capable of repositioning the telecoms company for sustainable growth.

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He explained that NTEL, the successor to the defunct Nigerian Telecommunications Limited (NITEL), has embarked on a comprehensive three-pronged transformation strategy aimed at restoring its competitiveness and enhancing its investment appeal.

“The repositioning effort is designed to maximise value, strengthen operational competitiveness and prepare the business for long-term sustainability under new investment,” Alade said.

He described the transformation of NTEL as a significant milestone in the revitalisation of Nigeria’s legacy telecommunications assets, noting that the company remains an important part of the country’s telecom infrastructure and history.

Alade expressed confidence in the Board and Management of NTEL/NATCOM, saying their leadership has laid a solid foundation for the company’s next phase of growth.

“The remarkable transformation of NTEL is poised to become one of AMCON’s most notable success stories in the telecommunications sector. We have full confidence in the Board and Management of NTEL/NATCOM as they continue to demonstrate experience, innovation, diligence and commitment towards positioning this Nigerian-owned company to compete favourably with its peers both locally and internationally,” he stated.

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He assured stakeholders that further updates on the divestment exercise would be communicated as major milestones are achieved, stressing AMCON’s commitment to transparency throughout the process.

Alade said the telecommunications divestment aligns with AMCON’s statutory mandate of maximising value from distressed assets, supporting economic growth and strengthening confidence in Nigeria’s financial system.

Beyond the planned sale of NTEL, the AMCON boss highlighted the Corporation’s improved operational performance, revealing that recoveries rose sharply in the first six months of the year.

According to him, the Corporation recovered approximately N165 billion between January and June 2026, compared to N107 billion recorded in the same period last year, while maintaining a cost-to-recovery ratio of just 2.3 per cent, reflecting greater operational efficiency.

Alade also announced what he described as a landmark Supreme Court judgment that strengthens AMCON’s debt recovery powers and clarifies key provisions of its enabling law.

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He said the apex court affirmed that the AMCON Act constitutes a special legal regime that must be interpreted purposively because the Corporation was established to address the financial crisis triggered by the systemic banking challenges of 2008.

According to him, the Supreme Court further ruled that AMCON is exempt from paying stamp duties and confirmed that regardless of the size of an obligor’s indebtedness, the Corporation has the statutory authority to dispose of collateral assets in enforcing its rights and recovering outstanding debts.

“While we celebrate this landmark judgment and several other legal successes, we are not resting on our oars. We remain mindful of the various tactics employed by recalcitrant obligors to frustrate the Corporation’s operations,” Alade stated.

Responding to calls for the winding down of AMCON, the Managing Director alleged that many of those advocating the Corporation’s closure are debtors seeking to frustrate its recovery efforts.

He stressed that any decision on AMCON’s sunset remains the exclusive responsibility of its Board and the Central Bank of Nigeria (CBN), adding that the Corporation remains focused on recovering debts owed on behalf of the Nigerian people.

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Alade also said AMCON has intensified collaboration with debt recovery partners, solicitors and receiver managers to improve the effectiveness of its recovery strategies.

“We regularly engage and sensitise our debt recovery partners, solicitors and receiver managers on the unique provisions of the AMCON Act. This ensures that when they appear in court on matters concerning the Corporation, they are fully conversant with both the facts and the applicable legal framework.

“In recognition of their commitment, and in response to prevailing economic realities, the Corporation has reviewed the commission structure for debt recovery agents and partners across the board. Together, we remain confident that we will continue to achieve significant success in our recovery efforts,” he said.

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AI Investment Gap Threatens Africa’s Future Growth

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Africa risks falling behind in the global artificial intelligence (AI) economy, unless governments and the private sector rapidly increase investment in digital infrastructure, data capabilities and home-grown innovation.

This is according to a research report by Boston Consulting Group (BCG), titled: “Advancing Africa’s AI and digital economy”.

It focuses on how Africa can accelerate investment in digital infrastructure, AI capabilities and regional collaboration, to build a competitive AI-driven economy and avoid falling behind in the global AI race.

The report argues that while AI is expected to contribute $15.7 trillion to the global economy by 2030, Africa is capturing only a fraction of the opportunity because it lacks the infrastructure, skills and investment needed to compete in the emerging AI economy.

Although the continent has one of the world’s youngest populations and rapidly growing digital adoption, BCG warns that Africa remains primarily a consumer of digital technologies, rather than a producer of the infrastructure, platforms and intellectual property that will underpin future economic growth.

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“Africa stands at a defining moment in the global AI revolution,” says Hamid Maher, MD and senior partner at BCG and one of the report’s authors.

“The continent has significant structural advantages, including a young population, growing digital adoption and the opportunity to build without legacy constraints.

“However, unless Africa invests in owning its digital infrastructure, data and AI capabilities, it risks becoming a consumer rather than a creator of the technologies that will shape future economic growth.

“The decisions taken today will determine whether Africa captures value from AI or simply imports it.”

Structural weaknesses

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The report highlights the widening gap between Africa and the rest of the world. While digital activities account for about 15% of global GDP, Africa’s digital economy contributes only 5% of the continent’s GDP. At its current pace, this figure is projected to reach only 8.5% by 2050, it notes.

BCG says this slow progress comes despite encouraging developments, including Africa’s position as the world’s fastest-growing cloud market and strong adoption of mobile technology.

However, the continent accounts for 18% of the world’s population but less than 1% of global data centre capacity. At the same time, fewer than 2% of Africa’s approximately 2 000 languages are supported by large language models, limiting the relevance and accessibility of AI technologies for millions of people.

The report warns that these shortcomings are becoming increasingly significant as AI reshapes global industries. Traditional growth sectors − such as business process outsourcing, call centres and labour-intensive manufacturing − are likely to become increasingly automated, reducing opportunities that previously helped emerging economies industrialize.

“Without stronger participation in AI production, Africa risks exporting its data, while importing expensive AI services developed elsewhere, repeating historical patterns in which the continent supplied raw materials but captured little value from downstream industries,” it warns.

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Three key barriers

BCG identifies the top challenges that continue to constrain Africa’s AI ambitions.

The first is economic fragmentation. “Africa’s 54 economies are individually too small to justify many of the large-scale investments required for AI infrastructure, while organisations within countries often lack sufficient capital to build digital platforms independently, “it says.

The second challenge is a shortage of AI talent. According to the report, Africa has about 62 000 AI specialists, representing only around 5% of the global AI workforce. Many of these professionals work remotely for overseas employers, limiting the development of domestic AI ecosystems.

“Africa has the ambition and, crucially, the talent it needs. With focus, coordination and political will, the continent can transition from disadvantaged digital consumer to empowered digital value creator and can secure its economic future.”

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The third barrier is reliance on imported technology. African organisations often face higher software licensing costs than their international counterparts, while remaining dependent on foreign technology vendors, restricting innovation and limiting local value creation, the report asserts.

Patrick Dupoux, MD and senior partner at BCG, said these structural constraints are not unique to Africa, but require coordinated action.

“The challenge is not simply about adopting more digital technologies,” he points out.

“It is about ensuring African institutions increasingly build, govern and own the infrastructure, data and innovation ecosystems that power AI. Countries that produce AI capabilities rather than merely consume them will capture far greater economic value and create more sustainable jobs for future generations.”

Building Africa’s AI future

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Rather than focusing solely on technology adoption, the report argues that Africa must establish the foundations needed to create its own AI economy.

BCG recommends building digital public infrastructure through public-private partnerships, with digital identity systems, payment platforms and secure data exchange networks serving as core building blocks.

The report also stresses the importance of stronger data governance to ensure information can be securely shared, while remaining under African ownership and control.

Ali Ziat, MD and partner at BCG, said collaboration will be essential if Africa is to compete globally.

“No single country or organisation can build Africa’s digital future alone,” he said.

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“Pooling investment, creating shared infrastructure and embracing open systems will make projects financially viable, while encouraging innovation across borders. Combined with strong governance and coordinated leadership, these actions can help Africa become a global AI value creator instead of remaining on the side-lines.”

 

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Nkata Ndi Iyom Igbo Foundation, Leo Stan Ekeh Foundation Empower Trainers to Drive Youth Value Reorientation

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Nkata Ndi Iyom Igbo Foundation and the Leo Stan Ekeh Foundation (LSEF) have successfully concluded a four-day regional seminar aimed at equipping trainers with the knowledge, values, and practical skills required to inspire positive behavioural change among young people across Southeast Nigeria.

Nkata Ndi Iyom Igbo Foundation, Leo Stan Ekeh Foundation Empower Trainers to Drive Youth Value Reorientation

The seminar, themed “Rebuilding Character, Strengthening Values, Empowering Minds, Enabling the Future,” was designed as a Train-the-Trainers initiative to prepare women, teachers, mothers, and community leaders as catalysts for moral reorientation and social transformation.

Participants were drawn from the five states of Southeast Nigeria including Edo and Delta states, underscoring the organisers’ commitment to fostering regional collaboration in addressing the moral and social challenges confronting today’s youth.

Declaring the seminar open, the Vice-Chancellor of Imo State University, Prof. U.U. Chukwumaeze, stressed the urgent need for collective action to rebuild the moral fabric of society.

He noted that the growing decline in moral values and increasing social vices among young people require deliberate and sustained intervention from all stakeholders.

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According to the Vice-Chancellor, “The responsibility of raising responsible and productive citizens rests with all of us. We must deliberately reorient our young people by teaching and nurturing them in line with our cherished cultural norms and values.

“Only then can we build a society founded on integrity, discipline, respect, and communal responsibility.”

The Nkata Ndi Iyom Igbo Foundation, founded by Iyom Josephine Anenih, former Minister of Women Affairs, has remained committed to promoting the welfare, cultural values, and development of women and families across the Southeast.

Through initiatives such as this seminar, the Foundation continues to champion character development and community empowerment as vital pillars for national progress.

The seminar featured a robust lineup of practical sessions facilitated by leading experts, including Prof. Gloria Ernest-Samuel, Director of the Leo Stan Ekeh Foundation, Roz Okagbue, and Grace Okezie, who are experts in education, leadership, communication, and human development.

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Among the major topics are Training for Behavior Change, Etiquette and Emotional Intelligence Tools for Trainers, effective communication strategies, value-based leadership, mentoring techniques, and approaches to inspiring positive social attitudes among young people.

Speaking on behalf of the organisers, Dr. Grace Okudo, representing the Nkata Ndi Iyom Igbo Foundation, described the initiative as a strategic response to the growing concerns over declining moral standards and the increasing prevalence of social vices.

She emphasised that women, particularly mothers and teachers, remain the first and most influential mentors in every society and must therefore be equipped with contemporary skills for character formation and effective mentoring.

Also speaking, Prof. Gloria Ernest-Samuel, the programme co-organiser, expressed confidence that the knowledge and practical skills acquired during the four-day training would empower participants to return to their respective communities as certified trainers capable of influencing families, schools, faith-based organisations, and youth groups towards lasting behavioural transformation.

The seminar further reinforced the shared commitment of the Nkata Ndi Iyom Igbo Foundation, the Leo Stan Ekeh Foundation, and Imo State University to promoting ethical leadership, preserving cultural values, strengthening communities, and raising a generation of responsible, value-driven young people equipped to make meaningful contributions to Nigeria’s future.

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