General News
Outsourcing Saves Cost, Improves Efficiency-Kruger
Roy Kruger is the Managing Director of BCX Nigeria, a 100% owned subsidiary of Business Connexion (BCX South Africa).
Kruger with more than 23 years experience in fixed and mobile telephony operations and management has gained a huge amount of knowledge relating to all aspects of telecommunications.
He spoke to hilary okeke on a wide range of issue in the industry.
About IPTV
IPTV stands for Internet Protocol Television whereby you use technology to take normal television, put it into IP packets and send them across to regional wide area or local area networks, as opposed to broadcasting in the traditional manner. Although IPTV can be broadcast across a satellite network; it is just a much cheaper and ubiquitous manner of sending television to users. To receive IPTV, you need a PC, and local people in the country do not have them. As you know, the most common way of receiving broadcast signals today is through TV sets. Once ICT infrastructure gets to more people, IPTV will become very common. Right now, IPTV is used mostly in office buildings or housing estates where people can run fibre optic rings around the place, and then bring it in via satellite and spread it around by a fibre optic link.
Current Global Recession and Business Sense in Outsourcing
Outsourcing in some instances can save a lot of money because what it basically entails is that you go to a company and present them with a proposal whereby you take over their manpower cost and the cost involved specifically with IT. If a company manufactures motor vehicles, its primary job is to manufacture vehicles and not to worry about the efficiency of the computers, or the pay increase for the personnel. As an outsourcing company, BCX will take away that burden on that company and take over their manpower and ICT management. There are lots of advantages to doing that because companies can save on manpower and more importantly, their IT remains up-to-date because we replace it as opposed to them buying and keeping it for many years. As an outsourcing company, we make sure that it remains up-to-date with no extra cost to the companies; all they need to do is pay a flat fee every month.
Role in IT Infrastructure Building
BCX does systems integrating. We do not use a specific product from a specific company. We use various products from various companies – the best in the world from different manufacturers. For example, we use products from Cisco, Huawei, Avaya, Nortel and a score of companies. We take these products and design them to suit the companies, and then install, commission and maintain the various companies’ networks.
Services for the Banking Sub-sector
Banks traditionally have perhaps a couple of thousand people working for them. So, the primary area we would like to work in is called Internet Protocol Telephony (IPT). Here, we rationalize the whole telephone system within the bank, we install a central call system which takes the place of the traditional Private Automatic Branch exchange (PABX), and we turn the whole network into a digital one. In other words, your phones become more than phones. On a single handset, you can browse the Internet, make voice calls, watch videos and communicate either within or outside of the building. On top of that, we put in place what is called unified communications which for instance, takes a voice message and turns it into a text message or vice versa. So on a single handset, you can make all your communications; hence the name ‘unified communications.’ You receive all communications whether text, e-mail, voice or video – you receive it onto one point of presence. For banks with head offices and hundreds of branches, we build wide area connectivity for those branches either by using satellite, radio or traditional terrestrial communications.
Disaster Recovery not Taken Seriously
That is an area where many people learn the hard way. What that means is they wait until an actual disaster takes place, and then it is a case of regrets. But a number of the bigger organizations have realized the importance of this. Companies can do disaster recovery themselves or outsource it, and that is becoming a very popular way of doing disaster recovery. Many companies, especially the telecom operators, are building data centres to which they then outsource IT infrastructure, and they provide services which include disaster recovery – that is now becoming very popular in Nigeria. The reluctance about disaster recovery may not necessarily be due to cost. The ongoing running of an infrastructure which you might or never need – that is where the cost comes in. It is not the hardware but the ongoing operations that do cost a lot of money.
Application of Business Intelligence in Organization’s Success
Business intelligence can be done in a number of ways. The most popular one is what we call the customer relationship management (CRM) system. CRM systems are traditionally very expensive to maintain. But with the call centre technology and the integration of CRM into call centres today, it is becoming a much easier task to do. It allows you to gain intelligence on your customers’ data – their hobbies, date of birth – so that you can better serve them. From the BCX point of view, we use business intelligence as a way of producing a business case for our customers. We put together the business case to show customers that by using this type of equipment and technology, they would gain a better access to their customers and thereby increase their market share.
IP without Fibre
If you look at the history of IP, it dates back to 1969 in the American Department of Defense. Within this department was a group called Advanced Research Project Agency (Arpa), and the Department asked Arpa to come up with a method of connecting every single computer to one another within the American defence force. So Arpa went out and found that some areas had IBM, some HP, some Dell – they were faced with the challenge of synchronizing the computers which could not communicate with one another. So the only way for them to do it was to come up with a common set of rules, which they used to connect all the computers to one another. And they thought: “We just might as well call this thing an Internet.” Thus the name, Internet Protocol (IP). That is, Internet set of rules. IP is just a set of rules. The question now is – how do we deliver Internet more efficiently? Internet can run on any type of infrastructure; it has no limits on the type of infrastructure on ground. It is only a set of principles that is implemented and then you can run voice, video and data on top of IP. It can run over fibre; it can run over copper; it can run over radio; it can run over satellite. There are no limitations. They all deliver the same in terms of quality; it is just that when you consider fibre optics, it can provide more bandwidth but if you are running over it or copper at the same speed, there is no difference in the delivery. They both deliver the same quality and at the same speed.
About BCX
BCX is arguably the largest ICT Company in Africa. We have more than 5, 000 people working for the company; we are Cisco Gold partners, Avaya Platinum partners; we have many accreditations with the largest companies in the world. Technology makes BCX tick but I think more than that, we look at the types of people we hire specifically in Nigeria. I have made it a routine to hire students that are just out of the university and they are all clever young guys. Within six months, they gain huge experience and exposure within BCX. Developing the young people within Nigeria is one of our goals.
General News
NCDC Says Lagos, FCT, Others on High Ebola Alert

Nigeria Centre for Disease Control and Prevention (NCDC) has placed Lagos, the Federal Capital Territory and several other states on high Ebola alert following the outbreak of the deadly Bundibugyo strain of Ebola Virus Disease in parts of East and Central Africa.

In a national public health advisory issued to Commissioners for Health across the country, the agency warned that Nigeria faces a high risk of importing the virus due to increasing regional transmission, international travel, porous borders, and population movement.
The advisory, dated May 27, 2026, comes amid growing concerns over the spread of the Bundibugyo variant of Ebola, a rare strain for which there is currently no approved vaccine or specific treatment.
States classified by the NCDC as high-risk include Lagos, the FCT, Rivers, Kano, Enugu, Borno, Akwa Ibom, Cross River, Taraba, and Adamawa because of their international airports, seaports, border routes and high human traffic.
“The immediate objective of our national preparedness and readiness efforts is to ensure that every State and the FCT can reasonably detect, contain, and respond swiftly to any suspected case while protecting health workers and sustaining essential health services,” the NCDC stated.
The agency disclosed that although Nigeria has not recorded any confirmed case, a dynamic risk assessment conducted after the outbreak was declared a Public Health Emergency of International Concern showed that the danger of importation into Nigeria remains high.
According to the NCDC, 1,077 suspected cases and 247 deaths have already been reported in Uganda and the Democratic Republic of Congo, with a fatality rate of 24.6 per cent.
It added that the outbreak has also triggered international concern, with suspected cases reportedly identified in India, while Canada announced temporary restrictions on travel applications involving residents of Uganda, DRC and South Sudan.
Uganda has also reportedly introduced border closure measures to contain the spread.
The NCDC stressed that the Bundibugyo strain differs from the Zaire Ebola strain, which existing vaccines and antibody treatments primarily target.
“The current Bundibugyo virus outbreak has no licensed vaccines or approved targeted therapeutics,” the advisory warned.
Health officials also cautioned that Ebola symptoms could initially resemble malaria, Lassa fever, or other common illnesses, making early detection more difficult.
“Health workers must not wait for bleeding before suspecting Ebola in any patient with compatible symptoms and relevant travel or exposure history,” the agency said.
The NCDC noted that Ebola is not airborne and spreads mainly through direct contact with infected blood, body fluids, contaminated materials, or infected animals.
As part of emergency preparedness measures, the agency said its National Emergency Operations Centre has already been activated in alert mode to coordinate nationwide response efforts.
State governments were directed to immediately activate Ebola preparedness structures, identify isolation centres, intensify surveillance at entry points, equip frontline health workers with personal protective equipment and begin public sensitisation campaigns to counter panic and misinformation.
The agency also asked states to submit readiness reports within 72 hours.
Nigeria’s renewed Ebola alert has revived memories of the country’s successful containment of the virus during the 2014 outbreak, when an infected Liberian-American traveller, Patrick Sawyer, arrived in Lagos and exposed dozens of people before authorities intervened.
At the time, public health experts feared a catastrophic outbreak in Lagos due to its dense population and status as one of Africa’s busiest commercial hubs.
However, rapid contact tracing, aggressive isolation measures, emergency coordination and public awareness campaigns helped Nigeria stop the spread within months.
The World Health Organisation (WHO) later praised Nigeria’s response as one of the most effective Ebola containment efforts in Africa.
The latest alert is considered particularly serious because the Bundibugyo variant remains less understood than the more common Zaire strain.
Unlike the Zaire strain, which has approved vaccines and treatments developed after previous West African outbreaks, the Bundibugyo strain currently lacks licensed countermeasures.
Public health experts have long warned that Nigeria’s heavy air traffic, extensive land borders, crowded urban centres and overstretched healthcare system leave the country vulnerable during regional disease outbreaks.
The warning also comes as Nigeria continues to battle multiple infectious disease outbreaks, including Lassa fever, cholera, and meningitis in several states, increasing pressure on the healthcare system.
Health authorities are now urging Nigerians to remain calm, avoid rumours and fake cures, maintain proper hygiene and report suspected symptoms early as surveillance and preparedness measures intensify nationwide.
General News
How Enugu State is using GovTech to Fix its Housing and Land Administration

The ongoing transformation at Enugu State Housing Development Corporation (ESHDC) is gradually positioning the corporation as one of the strongest examples of institutional reform and modern public service delivery in Enugu State.

With the recent launch of its digitized land transaction and documentation system, ESHDC has taken a major step toward improving transparency, operational efficiency, accountability, and investor confidence within the housing and land administration sector.
The reform initiative, introduced as part of Governor Peter Mbah’s broader governance modernization agenda, is expected to significantly improve land documentation processes, digital payments, workflow coordination, property verification, and the issuance of Certificates of Occupancy (C-of-O), while reducing delays and inefficiencies previously associated with manual systems.
Beyond technology, however, the transformation reflects a deeper institutional shift focused on building systems that work more efficiently for the people while strengthening public trust in government operations.
One of the personalities increasingly associated with this evolving reform culture is Adenike Okebu, whose involvement in key accountability, audit, and operational restructuring processes within the corporation continues to attract attention.
Her professional background spans EY Nigeria, Deloitte, BUA Group, Platform Capital, and Pinnacle Oil and Gas, giving her a rare combination of Big Four audit rigour, corporate financial governance experience, and frontline public sector reform capability.
Her growing public profile is increasingly associated with helping governments and organizations improve revenue governance systems, strengthen financial transparency, optimize revenue collection structures, detect and remediate revenue leakages, and produce credible financial reporting capable of supporting both domestic accountability and international investor engagement.
Industry observers note that her contribution to audit-driven reforms and operational restructuring within ESHDC helped create a more organized and transparent institutional framework capable of supporting the corporation’s digital migration and modernization goals.
The impact of the reforms is already becoming visible through improved workflow systems, better records management, increased operational coordination, and stronger confidence in the corporation’s administrative structure.
For many stakeholders, ESHDC is now becoming more than a housing institution. It is emerging as a model of institutional modernization; a platform demonstrating results; a reflection of transparent governance, and a symbol of operational reform and accountability.
At the same time, Adenike Okebu’s increasing visibility within the transformation narrative is positioning her as a modern governance advocate and a public-sector personality associated with institutional reform, measurable impact, and people-centered leadership.
As Enugu State continues to push its broader reform agenda, the ESHDC transformation story is gradually reinforcing a growing perception that sustainable governance is built not only on policies, but on accountability, transparency, operational efficiency, and institutions capable of delivering measurable results.
General News
How MTN and SMEDAN are Closing Nigeria’s $158 Billion Funding Gap for 40 Million Small Businesses

Nigeria’s mySMEville platform is becoming a key driver for Africa’s digital economy by closing the financial and skills gaps holding back the country’s nearly 40 million MSMEs. This was highlighted on Tuesday, May 12, 2026, during a visit hosted by the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) to the MTN head office by Angola’s INAPEM, the National Institute of Support for Micro, Small and Medium Enterprises. The delegation was led by its Chairman, Mr. Bráulio Augusto.

L-R: Njideka Jack, General Manager Enterprise Marketing, MTN Nigeria; Dr. Charles Odii, Director General, Small and Medium Enterprises Development Agency of Nigeria (SMEDAN); Lynda Saint-Nwafor, Chief Enterprise Business Officer, MTN Nigeria; Bráulio Augusto, Chairman of The Board of Directors for National Institute for the Support of Micro, Small, and Medium Enterprises (INAPEM) and Omowunmi Olatunbosun, Head, SME Segment, MTN Nigeria, at the mySMEville Angola INAPEM visit to MTN and SMEDAN, at MTN Plaza, Ikoyi, Lagos on Tuesday, May 12, 2026.
The delegation was focused on studying the success of the MTN and SMEDAN mySMEville partnership. The initiative targets four core areas: information, funding, infrastructure, and markets, to support a sector that contributes 48% of Nigeria’s GDP but remains largely underserved.
mySMEville moved quickly from a strategic idea (the MOU was signed in November 2025) to a continental success. After a pilot in Lagos onboarded 200 businesses in December, the platform rapidly grew to include over 2,600 businesses nationwide by May 2026.
This rapid expansion is essential given that 80% of Nigerian SMEs are currently informal and only 3.9% access formal credit, leaving a staggering $158 billion annual financing gap.
Emphasising the strategic necessity of this collaboration, Lynda Saint-Nwafor, Chief Enterprise Business Officer at MTN Nigeria, stated: “At MTN Business, our ambition is clear: to serve as the leading technology partner enabling Africa’s enterprises to scale, compete, and create sustainable impact. We are intentionally building platforms that matter, solutions that scale, and ecosystems that accelerate inclusive economic growth across the continent.
“This is why initiatives such as mySMEVille are strategically important to us. SMEs remain the backbone of our economy, driving innovation, creating jobs, and strengthening national competitiveness. Through our partnership with SMEDAN, we are focused on unlocking the full potential of these businesses by providing access to guidance, digital tools, market opportunities, financing ecosystems, and workforce support.” Supporting this view, Dr Charles Odii, Director-General of SMEDAN, said that the initiative represents the future of business on the continent, asserting that “What we are witnessing here is a formidable force for economic progress. Through this deliberate Public-Private Partnership, Nigeria is aligning its public and private sectors to lead the way for Africa.”
Olatunbosun Agosu, Senior Specialist, ICT Segment Management, MTN Business demonstrated with a live demo, how the mySMEville platform, a joint effort by MTN and SMEDAN, is the “one-stop orchestrator” for Nigeria’s 40 million small businesses.
The platform is an intuitive, centralised platform that bridges the $158 billion funding gap and digital divide. By aggregating diverse partners, it gives entrepreneurs direct access to funding, infrastructure (like solar power), e-commerce tools, and essential growth information.
INAPEM’s Chairman, Mr. Bráulio Augusto, confirmed that Angola intends to adapt the framework to its own economic reality. Reflecting on the visit, the Chairman stated during his remarks, “The key thing I learned here is the strength of the public and private sector partnership. mySMEville clearly shows what’s possible, and we will absolutely use these insights as we adapt this model back home in Angola.”
Looking ahead, the partnership aims to reach a monumental target of 5 million MSMEs through the mySMEville Academy, e-commerce integrations, and national policy advocacy. As the platform continues to grow into a “one-stop shop” for resources, it’s clear that Africa’s future depends not on luck, but on the smart, collaborative work of partners like MTN and SMEDAN.
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