E-Business
Mobile Messaging is Precursor of Mobile Banking- Van Heerden
Deon van Heerden was appointed Clickatell’s South Africa country manager and vice president of sales for the Middle East and Africa last April. Prior to this, he successfully launched the company’s UK sales office and achieved a foothold in the very mature European market in just 18 months
Van Heerden is an accomplished management consultant and successful entrepreneur with 12 years experience in a variety of large-scale strategic business transformation consulting programs, general management and operations.
He spoke to hilary okeke
Various Mobile Banking Technologies
There are quite a few types of technologies around; it depends on certain factors relating to which technology to choose. For something like SMS, it is still the easiest to deploy; whereby a user send a structured SMS to request for his account balance. But in my definition, that is just informational service and not really mobile banking. Again, it depends on your definition of mobile banking. Then you can move on to other types of technologies like WAP, which is a browser based technology on the phone. Here, you need to access the Internet to get to the website of the bank. It needs to be structured in a certain way. The uptake is relatively low from my personal experience in South Africa because users hardly ever use their phones to access the Internet. So, this is not a very popular solution. Something like Unstructured Supplementary Services Data (USSD) is more popular in South Africa. It is easier to use and is available on 99 per cent of all phones. It has a user friendly interface; it is secure and cost effective as well cheaper than the SMS solution.
Why Mobile Messaging is the Best Technology
Ease of use is a consideration; but there is also the point around availability. In South Africa, we have USSD availability from the networks, but in Nigeria you do not have it yet, and it is going to take a few months before it is available. Therefore, without the USSD option, you have to look at other options. There is the Java application on the phone. Again you need to have access to a SIM card and deploy the application on that SIM card. So, it is a somewhat complex process to deploy those technologies. But with the USSD based system, it works just like that.
Best Security Strategy for Mobile Messaging Platform
It depends on what transactions you want to run through your platform. If you want to do complex transfers on finance or emergencies, you need to have a secure solution. If it is just informational like balance enquiry, you do not need a strict security solution because if somebody intercepts that information, he cannot do anything with it. It is just a set of numbers which would only make sense to the accountholder. But when you start doing finance and moving money in and out of your account, that is when you need to make the solution more secure.
Revenue Share between Service Providers and Network Operators
In South Africa, we also do not get a big share of the revenue from the operators. These are technologies which they have spent millions of dollars to acquire, and I think they can charge for using it. The banking services that we see being deployed in South Africa do not use the premium right or the revenue share model from the operators, and we do not have revenue share issues in servicing the banks. When you start selling games, ring tones and wall papers via SMS and you use premium rights for shortcodes like you have here in Nigeria; that is when revenue share issues come to play. From my experiences in South Africa, revenue share from the operators are low and that is the same across the world.
Revenue Generation Model
There are two models here. Where revenue share sets in is when you have a premium service like the shortcode. So, the user pays some money to send a message to that shortcode. What then happens is that the operator pays the service provider some percentage of that money. That is what service providers have been complaining about. We sell our services to the banks and that is a whole new model for us.
Future Trends in Mobile Messaging
We are going to see various types of businesses deploying mobile messaging solutions. Many services will be automated via SMS as well. On the mobile banking side, you are going to see real mobile technology deployed to deliver services. Mobile messaging is definitely the first step in launching a mobile banking strategy. It is an informational type of service that is delivered via SMS because businesses may need to educate their clients. In access banking services via your mobile phone, you get feedback on transactions via SMS. Then comes the complex transactional one such as the USSD based service. There is definitely a place for SMS in mobile banking and mobile banking strategy. Here, SMS is a complementary service.
E-Business
Kaigama,Catholic Archbishop of Abuja Warns against Misuse of AI

Ignatius Kaigama, Catholic Archbishop of Abuja, has warned that the misuse of artificial intelligence (AI) could pose serious risks if technological innovations are not guided by strong ethical principles.

Artificial intelligence is a branch of computer science focused on creating machines or software capable of simulating human cognitive processes.
Kaigama gave the warning on Sunday during his homily at St. Anthony Mary Claret Pastoral Area, Zuba, in the Federal Capital Territory,
He said that while artificial intelligence has enormous potential to improve lives, its irresponsible use could have harmful consequences.
Citing the teachings of Pope Leo XIV, the Archbishop said scientific and technological advances should serve humanity, uphold human dignity and promote the common good.
“We witness the misuse of human freedom, the unethical application of science and medicine, and now, in Artificial Intelligence,” he said.
The Catholic prelate also warned against what he described as an increasing pursuit of material wealth at the expense of moral values, saying greed and the love of money continue to contribute to many of society’s problems.
According to him, the excessive pursuit of wealth has diverted many people from the values of truth, justice and service, weakening the moral fabric of society.
E-Business
TeKnowledge, Equinix Partner to Advance Nigerian Digital Infrastructure

TeKnowledge and Equinix announced a partnership to accelerate secure hybrid and multi-cloud adoption and enable AI-ready digital infrastructure across the region.

Nigeria’s digital transformation is accelerating rapidly, with the digital economy being a significant contributor to the country’s gross domestic product (GDP).
As demand for cloud services, AI adoption, digital payments and data-driven innovation continues to accelerate across West Africa, the partnership is positioned to advance the region’s digital transformation.
By combining Equinix’s in-country and global data centre infrastructure and secure interconnection capabilities with TeKnowledge’s expertise in designing, deploying and managing AI, data, customer experience and cybersecurity solutions, organisations can accelerate innovation while maintaining data residency and sovereignty requirements.
Together, the organisations empower enterprises and government institutions to bridge the gap between digital ambition and execution through secure, high-performance digital environments built on local infrastructure and delivered by local talent.
Speaking, CEO and President, TeKnowledge, Aileen Allkins, said: “Organisations across Africa are increasingly looking to modernise their infrastructure while maintaining the performance, security, and compliance required to support growth.
Through our partnership with Equinix, we are combining world-class digital infrastructure with deep local expertise to help customers accelerate cloud adoption, strengthen resilience, and unlock new opportunities through AI and emerging technologies.”
Managing Director of Equinix West Africa, Wole Abu, expressed delight at partnering with TeKnowledge to bring together Equinix’s globally interconnected platform, spanning over 280 data centres and 10,000 customers worldwide.
E-Business
New NIMC Act Strengthens Data Protection, Privacy – Director

Uche Chigbo, coordinating director of Operations, National Identity Management Commission, (NIMC), has said the newly enacted NIMC Act strengthens data protection and privacy, expands identity coverage to include everyone in Nigeria and Nigerians in the diaspora, and provides the legal framework for a secure and trusted digital identity ecosystem.

She said the new law replaces the 2007 NIMC Act, which had become outdated due to rapid technological advancements, evolving cybersecurity threats, the growth of the digital economy, and the enactment of the Nigeria Data Protection Act.
According to her, the updated legislation better positions the Commission to deliver Nigeria’s digital identity agenda and improve access to government and private sector services.
“The Act itself has taken in a whole lot of things to make sure that NIMC is well-positioned to be able to deliver on the identity agenda and program of Nigeria. The area of universal coverage was expanded within the Act so that NIMC can enroll everybody that is within the soil of Nigeria—male, female, children, whether they are IDPs or orphans or whatever it is, and even Nigerians in diaspora.
“There is quite a lot within the Act that over the few days and weeks, even with my Director-General’s courtesy visit, we are trying to sensitize and educate the general public, and also bring awareness to this new Act so that people will know what are the rights that exist within it, what are the obligations, what are the stronger enforcement and penalties that has also been expanded within the Act, and then what are also the regulatory autonomy that has been given to NIMC to make sure that they drive the digital identity ecosystem in Nigeria,” she explained.
“There’s a lot of provisions and changes with the new Act. Um, the NIMC 2007 Act has been operating for close to 19 years now. So, we can see that, um, you can actually say it’s almost obsolete. And then with a lot of technological advancements in the world now, with the enactment of the Nigeria Data Protection Act, and then with also a lot of evolving security challenges, cybersecurity challenges, as well as the ever-growing digital economy, it became very necessary that a comprehensive review of the NIMC Act should be done.
So, that 2007 Act has been repealed and a new NIMC 2026 Act is in place,” she explained.
Chigbo clarified that the National Identification Number (NIN) is Nigeria’s unique identifier and the only valid means of identification for accessing government services.
She added that it enables secure identity verification and improves access to services.
“NIN has been designated as the unique identifier in Nigeria and then by the government of Nigeria establishing it as the only valid means of identification for assessing government services. So, NIN, it’s positioned to be a valuable tool for empowering citizens and legal residents to facilitate access to service delivery in Nigeria. And it’s also a tool for people to be able to prove their identity as they go about their daily businesses,” she said.
Speaking on identity harmonisation across government agencies, Chigbo said NIMC is integrating identity databases to enable Nigerians to access services seamlessly using the National Identification Number (NIN), while other agencies continue to issue functional identities for specific purposes.
“There’s a distinction between a foundational identity and a functional identity. NIMC provides the foundational identity, which answers the question, ‘Who are you?’ Are you a Nigerian or a legal resident? Who are you? That’s what NIMC is providing. All these other agencies that you have mentioned, they provide functional ID, which is an ID that relies on the foundational ID, where they have established who you are and then they are now trying to answer the question, ‘Are you now eligible to have these services? Are you now eligible to benefit from this transaction or scheme?’ So, those are two different distinctions.”
However, Chigbo said NIMC’s mandate is to harmonise and integrate identity systems across government, with the amended Act designating the Commission as the sole repository for biometric data.
“However, NIMC mandate is to make sure that we harmonize and integrate with all these agencies so that you’re one and the same person in any of the databases or registries that you have. The Act that has been expanded and amended also positions NIMC as the only repository for biometric data capture so that we can have effective identity management and coordination in Nigeria.
“So, that harmonization is already happening, the integration is already happening,” she stated.
She also disclosed that NIMC has introduced an online modification portal that allows Nigerians to begin the process of correcting or updating their personal information from the comfort of their homes or offices.
“But also, NIMC we have a modification portal that enables you to sit in the comfort of your home or office to be able to start the process of correction or updates of your data. We already have a self-service modification portal that allows you to make corrections,” she disclosed.
On the cost of obtaining a NIN, Chigbo clarified that enrolment and issuance of the National Identification Number are free.
She, however, noted that some other identity-related services attract approved fees, which are published on the NIMC website and paid electronically through the government Remita platform.
“Enrollment for the issuance of the National Identification Number, NIN, is free. There are other services, identity services that NIMC provide. Those ones have their charges, and those fees and charges are publicized on the NIMC website so that people can see what those charges are. And NIMC does not collect cash. Our transactions and the charges are paid electronically through the government Remita platform,” she said.
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