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Glo launches ‘Prive Club’ for Premium Customers

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Dr. Mike Adenuga Jr., Globacom Chairman
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Globacom has launched an exclusive club with first-of-its-kind benefits for its high networth subscribers.

The elite club, christened Glo Prive, was launched at a ceremony attended by Globacom’s premium customers in the postpaid and prepaid category, technocrats, captains of industry and senior officials of the company in Lagos on Wednesday night.

Prabhat Aggarwal, Globacom’s chief commercial director, said Glo Privé is a product of careful consideration and planning, adding that it is aimed at delighting Globacom’s high value customers with unmatchable privileges and benefits.

“Prive represents privilege, differentiation and exclusivity. With Glo Prive, members are treated to privileges provided by the Globacom network, and other benefits in the form of unique experiences, savings and offers by premium suppliers, merchants and service providers. It is our own way of appreciating our niche subscribers in novel ways like no one else in the Nigerian telecoms market.”

Aggarwal said the whole idea was to treat Globacom’s high-end subscribers like the kings and queens they are.

“We are welcoming them into a new era of exclusive privileges, distinctive treatment, premium attention and luxurious care. We have taken time to create the ultimate experience for our very valuable, loyal, premium and important customers who are behind all of Globacom’s giant strides by offering the unique gamut of rewards.

The benefits of the elite club include a free accident insurance cover of up to N20m payable against accidental death, free access to VIP lounges at International Airports nationwide, preferential treatment at 5-star hotels, restaurants, spas, fitness and beauty parlours, healthcare givers and special telephone numbers for spouses of Glo Prive members with the option of registering an existing Glo spouse line.

Other benefits include Triple A rescue cover for Prive members’ cars which means that they will enjoy free towing service for their vehicles, free parking at designated areas and exemption from towing by traffic officials.

Additionally, the members will enjoy VIP invitations to high-octane events and concerts as well as automatic international direct dialing (IDD) and roaming access for members.

“We have also created a special Glo Privé lounge at major Gloworld shops to attend exclusively to Prive members. Members who visit these shops are welcomed to the special Privé corner by well-trained Privé staff and given priority and express service.  It is an exclusive world of preferential treatment that these customers will enjoy from now on,” he stated.

The Prive members will also get dedicated Account Managers for effective round-the-clock (24/7) exceptional care. There is also an exclusive hotline for quick and expert help to resolve any issues a Prive member may have with his or her line.

Glo Privé members will also enjoy exclusive offers, privileges, incentives and savings from Partners who have been signed up in 10 cities across Nigeria.

“To ensure optimum benefits for our customers, we are partnering with the top businesses in travel and tourism, hospitality, shopping, beauty, healthcare and fitness, automobile, fashion and other related industries,” he explained.

“In addition to the stated benefits, surprise gifts and other exclusive treatments will be given to Glo Privé members from time-to-time, especially during festive periods and other special occasions. It is an all-round VIP treatment for these customers, and the benefits are unmatched in the industry,” the Globacom official added.

He disclosed that membership of the club is strictly by invitation to qualified prepaid and postpaid customers, and that a website, www.gloprive.com, has been opened for members. 

Guests at the launch were treated to an array of entertainment by legendary Lagbaja, Ego, Chee the Voice, as well as a spectacular musical drama entitled ‘Full Circle” by one of Africa’s foremost music and drama dance troupe, by the Terra Kulture.


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

NCC

The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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