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UPS Gives Online Shoppers World Delivery Confidence

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UPS said it will expand UPS My Choice and the UPS Access Point network, two of the company’s powerful services that work seamlessly together to provide busy online shoppers and global retailers new personalized solutions to manage residential package deliveries.

UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences and more, will now be available to consumers in 15 additional countries throughout North America and Europe.

UPS My Choice is an industry-first innovation introduced in the U.S. in 2011.

The UPS Access Point network, with the broadest integrated cross-border footprint in Europe, is now available in New York City and Chicago and will expand rapidly to cover all major U.S. metropolitan markets during 2015.

The UPS My Choice and UPS Access Point combined service will also be available in Poland, Italy, Canada and Mexico later this month.

UPS My Choice

More than 10 million U.S. consumers already use UPS My Choice to plan for their deliveries when and where it is convenient for them.

Consumers in Austria, Belgium, Canada, Denmark, France, Germany, Italy, Mexico, Netherlands, Poland, Puerto Rico, Spain, Sweden, Switzerland and the United Kingdom will be able to sign up for the free service at ups.com/mychoice.

“UPS My Choice has received outstanding customer response and continues to experience rapid growth with one new consumer enrollment every six seconds,” said Alan Gershenhorn, UPS executive vice president and chief commercial officer, in a statement on UPS’ site.

“Our mobile apps allow users to access UPS My Choice with their smart phone in a streamlined manner and offers several delivery and shipping solutions that fit their needs.”

UPS My Choice members receive advance delivery notifications informing them of the delivery timing of each UPS package.

Consumers also have the ability to reroute eligible packages to another address or reschedule deliveries for a future date before a UPS driver makes a delivery.

Consumers can also activate a vacation setting to have packages held and delivered when they return home.

Unique to the UPS My Choice service, consumers only enroll one time and never need to provide additional information to retailers or UPS to begin taking control of their UPS deliveries.

“UPS My Choice and the UPS Access Point network are a powerful duo that give e-tailers new solutions for personalizing their customer’s package delivery experience,” Gershenhorn said.

“UPS My Choice status alerts have industry-leading e-mail open rates and are extremely valuable for retailers that want to extend special customer offers or communications in addition to the shipment delivery notification and confirmation. We have more than 375 shippers in the U.S. utilizing this feature, including some of the most widely recognized names in retail.”

UPS Access Point Locations

The only thing consumers dislike more than missing a package is having to rearrange their lives to retrieve it.

Earlier this year, 37% of U.S. online shoppers participating in the 2014 UPS Pulse of the Online Shopper study, said they want alternate delivery locations when they are not at home.

Now there is a convenient alternative: UPS Access Point locations. These local businesses, primarily neighborhood convenience and grocery stores with evening and weekend hours, fit a consumer’s busy lifestyle. The locations are designed to be approximately 10 minutes or less from the consumer’s delivery address.

UPS drivers, when unable to deliver a package at the consumer’s residence, will leave a note informing them when they can expect to collect their package at a nearby UPS Access Point location.

Consumers will go to www.ups.com and use the tracking number on the note to get the address.

Consumers will need photo identification to receive their package. In addition, UPS My Choice members will have the ability to send qualifying shipments directly to a UPS Access Point location as their preferred delivery address.

Consumers can also drop off pre-labeled and prepaid packages at a UPS Access Point location during the store’s hours.

There are nearly 300 UPS Access Point locations in New York City and Chicago with more locations being added each week. As part of the UPS Access Point network, UPS is installing self-service smart lockers in metropolitan Chicago.

With government issued identification, or a mobile device, consumers can retrieve their package from a locker in less time than it takes to withdraw cash from an ATM. UPS My Choice members can route their packages directly to these lockers when they will not be home to receive deliveries.

In January 2015, the company plans to add all 4,400 The UPS Store locations throughout the U.S. to the UPS Access Point network.

Currently, there are more than 12,000 UPS Access Point locations in seven European countries. UPS expects to have 20,000 locations in key markets throughout Europe and the Americas by the end of 2015.

 


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General News

Conoil Bonanza Winners Emerge

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Conoil Plc is spreading joy this Valentine season as the first group of winners in its Valentine Bonanza promotion have been announced and rewarded. Launched on February 14, the campaign continues to delight customers at participating retail outlets.

The initial raffle draw, conducted on February 21, saw fortunate customers receive ₦10,000 worth of free petrol each. The draw was carried out publicly, with media representatives present to ensure full transparency. With the promotion still ongoing, more customers have the opportunity to join in and potentially be among the next winners.

A Conoil Management spokesperson explained that the initiative is a way to show appreciation to loyal customers for their ongoing support. “Our customers have responded impressively to the bonanza, with strong participation recorded across our stations,” the spokesperson said.

The second and final phase of the promotion is now in motion. Customers who purchase at least 10 litres of petrol at any participating Conoil station remain eligible to win in the grand finale raffle.

The grand finale is set for February 28 at 12 noon. Motorists in Lagos and Ogun states are encouraged to visit Conoil outlets to collect their tickets and take part in the exciting conclusion of this Valentine celebration.


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PalmPay Couples Show How Love Is Funded Digitally

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PalmPay users took to the #LoveWithPalmPay campaign to show how experiences are powered through seamless banking.

It’s the month of love and social media has been filled with couples showing affection with gifts. As digital payments become embedded in everyday life, the way relationships are planned, funded, and experienced is evolving.

Recent insights from SBM Intelligence 2025 ‘Love in the Air’ report show that despite economic pressures, most Nigerians still set aside dedicated budgets for Valentine’s Day, with the largest percentage planning to spend between N51,000 and N100,000, while less than 5% are willing to spend above N500,000.

This growing intentionality highlights the need for platforms that help people manage their money more effectively, offering features like free transfers and tools that make it easier to send, track, and preserve funds while still showing up for meaningful moments.

Through the #LoveWithPalmPay campaign, PalmPay set out to show how the platform is enabling users to plan, pay, and celebrate meaningful moments with greater ease.

During the Valentine’s season, PalmPay invited couples across Nigeria to share their stories through the #LoveWithPalmPay campaign, celebrating how digital banking supports their individual expressions of love.

The campaign saw strong participation, with many PalmPay couples submitting entries that showcased how they use the app to plan surprises, pay for outings, and stay connected through everyday transactions.

From these entries, four couples were selected, each showcasing how PalmPay has enabled fast and reliable transactions in key moments.

One video from @simply.omotoshan, one of the selected couples, captures the role of seamless payments in making their spontaneous moments possible.

She said in her entry video: “Our cutest money moment with PalmPay was when we planned our Valentine’s picnic and realized we had forgotten half of the things we needed; literally, half of everything. We rushed to the mall to get cakes, food, decorations, and all the essentials. When it was time to pay, we used PalmPay.

“The transaction was smooth, fast, and stress-free.  In no time, we were done setting up our Valentine-themed picnic with everything perfectly ready. Honestly, all our experiences with PalmPay have been easy and satisfying, but this one is definitely our cutest money moment. Thank you, PalmPay.”

A testimonial from the fourth selected couple, Mohammed and his wife, reflects his excitement: “Hello PalmPay, thank you so much for selecting us as one of the winners of the #LoveWithPalmPay campaign. We truly appreciate this. My wife and I are very grateful. Thank you, PalmPay, for the love and support. We’re so happy and thankful for the N100,000 reward. We love you, PalmPay, and long live PalmPay. Thank you so much.”

Beyond the feel-good stories, the campaign reflects a broader shift: fintech is no longer just about transactions, it’s about enabling experiences. Reliable payments, fast transactions, and accessible financial tools reduce the friction that can disrupt important moments, allowing users to focus on connection rather than logistics.

From paying for dinner to managing other expenses, PalmPay continues to demonstrate how digital financial services support modern relationships, proving that in today’s economy, love is not only felt, it’s funded digitally.

 


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KPMG Strengthens Africa Leadership to Support Long‑term Growth Across the Continent

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KPMG has appointed Tola Adeyemi as Chief Executive Officer for KPMG in Africa, alongside the addition of Professor Olayinka David‑West and George Njenga as independent members of the Africa Governance Council (AGC).

Effective from March 2026, the appointments reinforce the firm’s leadership expertise, underscore a long‑term commitment to Africa and highlight confidence in the continent’s growth potential.

“Africa is one of the most dynamic and promising regions in the global economy, and KPMG is committed to playing a meaningful role in its growth story,” said Tola Adeyemi, incoming CEO for KPMG in Africa.

He continued: “It is a privilege to step into this role at such a pivotal moment for both KPMG and the continent. I look forward to building on our strong, connected and high‑performing base to deepen collaboration and deliver consistent quality and impact across our markets.”

KPMG is recognised globally for its commitment to quality, integrity and professional excellence, supported by a strong global network of member firms. Trust remains the foundation of the audit and accounting profession, with high standards of governance, ethics and audit quality increasingly demanded across Africa’s public and private sectors.

KPMG One Africa’s approach brings the continent closer together with strong leadership to strengthen cross-border collaboration and offer shared expertise and consistency which is business‑critical to help clients navigate complex risks and unlock sustainable growth opportunities.

Commenting on the appointment, Professor Ben Marx, Chairman of the Africa Governance Council, said: “Tola Adeyemi is exceptionally well positioned to lead KPMG One Africa. In addition to his global perspective as a member of the KPMG Global Council, he brings significant influence and credibility as a respected business leader across the continent.”

The appointments of Professor David‑West and Mr Njenga to the Africa Governance Council, which provides board level governance, further strengthens independent oversight, bringing strong academic credentials alongside deep strategic and business expertise.

“These appointments reinforce KPMG’s commitment to strong governance, accountability and leadership depth,” Marx added. “They complement our established African leadership team, in‑country managing partners and regional senior partners, further enhancing our client‑centric approach across Africa.”

 


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