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Phase3 Telecom Bags Recognition for Network Management

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Stanley Jegede, CEO Phase 3 Telecom
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Phase3 Telecom, West Africa’s largest independent fibre optic infrastructure provider recently added another prestigious accolade to its sea of local and international distinguished awards and recognitions; this time at the Nigeria Customer Service Awards ceremony in the nation’s capital – Abuja.

Now in its third year under the coordination of Dr. Aliyu Ilias and his team; the National Customer Service Awards (NCSA) is an organization set up to recognize, commend and celebrate companies in Nigeria that deliver excellent and efficient customer service.

The scope of this platform is to “create consciousness among corporate business owners to go beyond paying lip service to customer service strategies and intents” but to establish deep and lasting connection with customers.

In addition to this, it is also a drive to “reward the companies that meet the award assessment criteria”.

The awards’ credibility ride on winners in each category being nominated by consumers and individual sector stakeholders while winning votes are determined by the collation of over fifteen million votes through highly credible voting options that include; online poll, customer survey, mystery shoppers™ and short code.

Speaking with Mr. Stanley Jegede, company’s chief executive officer;  Phase3 Telecom –  he stated that “to be recognised and celebrated with a Nigeria Customer Service Award for the modest efforts the entire Phase3 family invest in using the best aerial fibre technologies to build a strong, secure, quality network to ensure the connectivity of all Nigerians and the West African sub-region with the rest of the world; is a great honour and an indescribable feeling of joy. We are grateful to God and thank our clients, partners, stakeholders and well wishers for their trust in our capabilities and continuous patronage through the years.

In a congratulatory message, the organizers commended Phase3 Telecom team for the company’s emergence as customers’ favourite in the network management category; adding “it is proof that Nigerian customers and consumers are aware and uncompromising in identifying exceptional service even in a complex sector. 

Phase3 is encouraged not to rest on their oars as they continue to positively exceed expectations in providing services to their clients. 

Phase3 is currently the most reliable aerial fibre infrastructure company in not just Nigeria but the entire West African sub-region and this must be applauded and celebrated as it is no little feat to achieve”.

It may be recalled that the company announced in September of this year that it has added Multi-Protocol Label Switching (MPLS) services to its growing network to enable clients, both new and existing access as well as share large amounts of data from multiple locations even in the most remote of locations.

A development that is testament to Phase3’s talents, innovations, contributions and commitments to ensuring its clients connectivity needs are met at all times and in all spheres”.

Thus, Stanley Jegede maintains that, the Phase3 family understands that the customer is King and theirs is an uncompromising vision to always provide the most reliable, unparalleled and world-class broadband network services to its clients and it is with humility that they thank their customers and everyone who voted for them as they acknowledge the Nigeria Customers Service Award.

He maintains that the company hopes to continue to deliver on the promises made to its clients, partners and the industry.

Especially in the area of network expansion in West Africa as well as investment in communications technology that enables its clients to share critical and big data within a secure, reliable and scalable infrastructure that provides them an affordable and flexible opportunity to grow their business operations no matter their location.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Terra Moves to Expand in African Drone Sector, Secures $22m Funding

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Olugbenga Agboola, Flutterwave CEO has joined a $22 million funding extension for Nigerian defensetech start-up Terra Industries as Africa’s fast-growing drone and security technology sector begins to attract capital far beyond traditional venture circles.

The round was led by Lux Capital, with participation from Agboola through Resilience17 Capital and returning investors including 8VC and Nova Global.

It follows an $11.75 million raise just weeks earlier, bringing Terra’s total funding to $34 million as the company accelerates expansion into high-risk security markets.

Terra, founded in 2024 by 24-year-old chief engineer Maxwell Maduka and CEO Nathan Nwachuku, builds autonomous drones and surveillance systems designed to protect critical infrastructure such as energy facilities, logistics corridors and industrial sites. The startup says it is already safeguarding assets worth billions of dollars while securing early federal and commercial contracts.

Agboola’s involvement highlights a broader shift in African tech investment patterns. While fintech has long dominated venture flows, escalating infrastructure sabotage and terrorism threats have elevated demand for locally developed security hardware.

“Nigeria’s drone ecosystem is rapidly evolving from hobbyist and mapping use cases toward industrial monitoring, border surveillance and energy protection, areas increasingly seen as foundational to economic stability.

“This is about backing infrastructure security at scale. Africa’s growth depends on resilient systems that protect critical assets,” said Agboola.

Terra CEO Nwachuku is adamant that locally engineered systems are better suited to African operating conditions. “We are building tools designed for the realities on the ground. Security technology should not always be imported when local innovation can respond faster and more effectively,” he stated.

Lux Capital partner Brandon Reeves underlined that the investor appetite, which has drawn fintech heavyweight interest such as Agboola, reflects rising cross-sector confidence in African defense technology as a commercial category. “Security is a prerequisite for economic growth,” he said.

“As Terra ramps production and expands regionally, its funding milestone illustrates a wider transformation. Drone and autonomous security platforms are no longer peripheral experiments but emerging pillars in Africa’s technology landscape, where fintech leaders and venture capital converge around safeguarding the infrastructure powering the continent’s next growth phase,” said Reeves

 


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Temu Assures Compliance Amid Nigeria Data Privacy Probe

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Temu, the global e-commerce platform expanding in Nigeria, has officially addressed an inquiry from the Nigeria Data Protection Commission (NDPC) over alleged data privacy violations, confirming its commitment to compliance with the Nigeria Data Protection Act (NDPA) 2023.

Temu Assures Compliance Amid Nigeria Data Privacy Probe

Temu

The company’s response follows NDPC’s investigation into Temu’s data processing practices.

In a statement to Nigeria CommunicationsWeek, Temu stressed its dedication to local and international data protection standards, noting ongoing communication with the regulator. “At Temu, protecting user privacy and data security is a top priority. We are committed to complying with applicable laws and regulations in our data practices,” the statement read.

Temu further affirmed: “We can confirm that Temu has received the inquiry and is engaging with the Commission. We will continue to engage in open and constructive dialogue with the NDPC to address any questions or concerns.”

Under Dr. Vincent Olatunji’s leadership, NDPC has ramped up scrutiny of foreign digital platforms to safeguard Nigerian citizens’ personal data—from contact details to financial information—ensuring transparent and secure handling. For e-commerce giants like Temu, managing vast consumer data volumes demands strict regulatory alignment to sustain operations and trust in Africa’s biggest economy.

Industry observers view Temu’s proactive stance as a savvy bid to ease tensions, mirroring Nigeria’s firm handling of platforms like X (formerly Twitter) and fintechs. This engagement underscores NDPC’s rising clout, compelling investors and foreign entrants to prioritise data compliance costs.

Nigeria CommunicationsWeek sees Temu’s approach as a model for global retailers eyeing Nigeria’s booming digital retail sector through 2026.


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Nigeria has Capacity for Real-Time Electronic Transmission – Telcos

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Engr. Gbenga Adebayo, chairman of the Association of Licensed Telecom Operators of Nigeria (ALTON), has said Nigeria possesses adequate telecom infrastructure to support real-time electronic transmission of election results.

Nigeria has capacity for Real-Time electronic transmission – Telcos

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Speaking on concerns raised about the country’s readiness, Adebayo insisted that any assessment of telecom coverage not issued by the Nigerian Communications Commission (NCC) should be treated with caution.

“On what survey or data is the Senate basing its claim of inadequate telecom infrastructure?” he asked. “Currently, more than 70 percent of the country is covered by 3G and 4G networks. 5G coverage stands at about 11 percent, while the remaining areas are served by 2G.”

He added that even 2G networks are capable of supporting electronic transmission of results.

“I don’t know the source of the Senate’s information, but imposing a blanket ban on electronic transmission based on incomplete or inaccurate claims about infrastructure and investment is not justified,” he said.

Adebayo acknowledged that security challenges in about two states have made it risky for telecom operators to maintain facilities in certain locations.

However, he stressed that such issues could be addressed collectively by relevant stakeholders rather than concluding that the entire country is unprepared for electronic transmission.

His position aligns with that of the Independent National Electoral Commission (INEC), which in 2022 dismissed similar concerns.

INEC had explained that in areas with temporary network challenges, results uploaded to its iREV portal would automatically transmit once the devices entered locations with network coverage.

 

 

 


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