Telecom
NCC Tasks Telcos on 2018 Broadband 30% Penetration Target

Nigeria Communications Commission (NCC) has urged the telecommunications operators to step up the drive towards achieving 30% broadband internet penetration in the country by 2018.
The Commission extended the call to the operators during discussions on “Data Service Delivery: The Way Forward” at the 76th Telecoms Consumer Parliament (TCP) and second edition of the repacked series, held in Lagos on Thursday and reminded them that the users are hungry for data, especially with the increase in smarthphones, tablets, phablets and other devices now available in the country.
Data Service is referred to the distribution of internet service on demand to the user regardless of geographic or organisational separation.
NCC’s Complaint Management Database (CMD) shows that the prevalent consumer complaints on Data Service Delivery include, but not limited to inability to browse; abnormal depletion of data; unsuccessful data renewal and unauthorized service renewal.
During the period of July to October 2014 the percentile figures recorded on data service delivery complaints show that only Airtel recorded zero customer complaints in the month of July with MTN, Etisalat, and Glo recording 41.47%, 41.67 and 8.33% respectively.
For the month of August the telecos recorded the following percentage of complaints; MTN (63%), Etisalat (9.09%), Airtel (9.09%) and Glo (9.09%), while in September they recorded MTN (10%), Etisalat (40%), Airtel (10%) and Glo (30%).
Also in October, they recorded complaints MTN led with (42.86%), Etisalat (14.28%), Airtel (21.43%) and Glo (14.25).
Speaking at the TCP Dr. Eugene Juwah, executive vice chairman, Nigerian Communications Commission (NCC), for a country of about 180m people as at 2014, having more than 130m subscriber base, the industry stakeholders cannot afford to be contented.
Juwah said, “The transformation of Telecom industry has led to more FDIs, Employment, and Efficient business transactions among others. This emphasizes the importance of ICT in the development path of a nation.
“ICT remains a priority of the Federal Government and an important sector in the transformation agenda of President Goodluck Jonathan administration for strong, inclusive, non-inflationary growth using ICT as the major driver for transformation. Mr. President requires us to ensure that ICT facilities are extended to all citizen of the Federal Republic of Nigeria.
“In this regard, Internet and broadband have been globally acknowledged as the foundation for the nation’s transformation to a knowledge-based economy”.
The EVC admitted that the path to an efficient broadband service in Nigeria has been a long and difficult one. “Internet connectivity has come a long way from a single international submarine cable system with 340GB total capacity installed in 2001 (SAT3) to four cable systems with international bandwidth capacity of over nine Terra bits in 2012.
“Despite progress made, Nigeria is still a far cry from achieving what is considered global broadband standards even among other developing countries.
“In fact, it has become more worrisome the kind of services most Service Providers sell to their subscribers, all in the name of 3G, while some even canvassed to have 4G but nothing has changed in data services. Consumer experience is nothing to write home about,” he said.
In view of the foregoing, the NCC EVC said that the Commission has taken some steps towards realising effective deployment of broadband services in Nigeria.
“The world is now a global village and Nigeria cannot afford to be improperly integrated into it. This integration could be better achieved not only through voice telephony but also effective data service delivery.
“On consolidation of progress made so far, we have increased Teledensity from 63% in 2010 to more than 90% in 2014. The Nigerian Communications Commission, NCC, is targeting a 30 per cent increase in broadband internet penetration by 2018. The increase from its current level of six per cent is expected to come from the planned historic auction of the 2.6 gigahertz spectrum band.
Also speaking, Mrs. Maryam Bayi, director, Consumer Affairs Bureau of the NCC, said that one of CAB’s mandates is to ensure the protection of the rights, privileges and interests of telecommunications consumers as well as develop effective policies and strategies that promote efficient telecoms service delivery.
“The importance of Data Service to global technological revolution and contribution to national economic and social development cannot be overemphasized.
“Data Services are able to eliminate redundancy and streamline costs. This is because critical data is housed in one location, enabling data to be accessed and/or updated by multiple users. while ensuring a single point of reference for updates.
“Sourcing from our Complaint Management Database, we have compiled the most prevalent consumer complaints on Data Service Delivery. These include:- Inability to Browse, Abnormal Depletion of Data, Unsuccessful Data Renewal and Unauthorized Service Renewal,” she said.
NCC also reminded the operators that consumer satisfaction is key to a sustainable telecommunications industry, while efficient and effective data service delivery is paramount to enhancing broadband implementation and penetration in Nigeria.
The operators also shared with the ‘parliamentarians’ their strategies towards solving the issues raised such as consumer education, engagement of services of more customer care agents, rolling-out consumer-friendly data plan, among others, but NCC insisted on they unleashing statistics to back up their claims.
Telecom
Mandatory Biometric Verification for Starlink Users in Nigeria Begins

Users of satellite internet service provider Starlink in Nigeria are being required to complete a biometric Know Your Customer (KYC) process as a precondition to continue enjoying their services, according to .biometricupdate.

According to local reports, more than 66,000 Starlink subscribers in the country had a December 31 ultimatum from the Nigerian Communications Commission (NCC) to complete the biometric verification or have their connection discontinued.
The process essentially entails linking a Starlkink account with the subscriber’s national digital ID.
The NCC, which is Nigeria’s telecoms industry regulator, is said to have first issued the directive in August last year, setting a three-month deadline which was to elapse on November 19, TechCabal reports.
The body however later extended it to December 31 after consultations with industry stakeholders. The internet account-NIN linkage, the NCC said, is to enhance identity verification and strengthen security within the country’s telecoms space.
Just a few days to the December 31 deadline, Starlink’s Nigeria office sent an email to its subscribers reminding them of the KYC requirement, and warned that all those who fail to comply would be disconnected.
And that once disconnected, reconnection would depend on network capacity in the concerned area.
The service provider said in its email that the process takes less than two minutes and users can complete it by logging in to their account via an app.
One user, quoted by TechCabal, said one needs to upload their selfie biometrics, provide their national identification number (NIN) and then give their consent for the account to be linked to their ID information.
Starlink’s internet service is present in about 155 countries with nine million users, as of 2025. Its growth in Nigeria is said to be rapid, making it the second largest internet service provider in the country, according to The Traffic.
Biometric identification for Starlink subscribers could become a continent-wide trend given that some countries have expressed reservations in opening up their internet space to the company over security concerns.
There’ve been fears that jihadists in countries like Mali and Nigeria may have exploited Starlink terminals to coordinate terror operations, and cybersecurity experts have also warned of risks related to weak regulation, digital sovereignty and data breaches.
The requirement for Starlink internet users to have their accounts linked with the NIN is similar to the SIM-NIN linkage policy which the Nigerian government battled to implement for many years, with many deadline extensions.
In October last year, the NCC, which is was at the forefront of the policy implementation, announced that all active SIM cards across all network providers had complied with the directive which was issued in 2020.
The idea, the federal government argued, was to strengthen security and curb criminality such as kidnappings which are aided and abetted by improperly identified mobile phone numbers.
Telecom
NITDA DG Charts Bold Path for Innovation-Led Digital Boom in North

Mr. Kashifu Inuwa, Director General of the National Information Technology Development Agency (NITDA), has urged Northern Nigeria to pivot urgently from traditional commerce to an innovation-driven digital economy for sustainable growth.

NITDA
Inuwa issued the call at the Future Map Foundation Roundtable 1.0 (North-West Edition) in Kano, attributing the region’s sluggish digital adoption not to talent deficits but to the lack of deliberate, coordinated strategies.
He stressed deeper collaboration across academia, private sector players, entrepreneurs, and government, positioning the private sector as the primary innovation engine while government supplies robust policies and an enabling ecosystem.
Inuwa advocated for people-focused, locally tailored innovations that tackle regional challenges head-on, enabling global competitiveness by transitioning from mere technology users to creators of homegrown solutions.
The roundtable convened policymakers, tech founders, and ecosystem stakeholders to forge a comprehensive roadmap for North-West digital transformation, yielding firm commitments to bolster regional innovation policies and public-private synergies.
Inuwa’s push dovetails seamlessly with the Federal Government’s Renewed Hope Agenda, which sets an ambitious target of 95 per cent nationwide digital literacy by 2030, fostering inclusive economic empowerment.
Participants hailed the forum as a pivotal step toward unlocking Northern Nigeria’s tech potential, with NITDA poised to lead implementation through strategic interventions and partnerships.
Telecom
Samsung Plans to Double AI Mobile Devices to 800 million Units this Year

Samsung Electronics plans to double this year the number of its mobile devices with “Galaxy AI” features largely powered by Google’s Gemini, its co-CEO said, which would give the U.S. firm an edge over rivals as the global race in artificial intelligence heats up.

The South Korean company, which had rolled out Gemini-backed AI features to about 400 million mobile products, including smartphones and tablets, by last year, plans to boost that figure to 800 million in 2026.
“We will apply AI to all products, all functions, and all services as quickly as possible,” T M Roh told Reuters in his first interview since becoming Samsung Electronics co-CEO in November.
The plan by the world’s largest backer of Google’s Android mobile platform is set to give a major boost to its developer Google, which is locked in a race with OpenAI and others to attract more consumer users to their AI model.
Samsung seeks to reclaim its lost crown from Apple in the smartphone market and fend off competition from Chinese rivals not only in mobile telephones, but televisions and home appliances, all overseen by Roh.
It will offer integrated AI services across consumer products to widen its lead over Apple in such features, though the latter was set to be the top smartphone maker last year, according to market researcher Counterpoint.
AI Race
Alphabet’s Google launched the latest version of Gemini in November, highlighting Gemini 3’s lead on several popular industry measures of AI model performance.
In response to Gemini 3, OpenAI CEO Sam Altman reportedly issued an internal “code red,” pausing non-core projects and redirecting teams to accelerate development. The ChatGPT maker launched its GPT-5.2 AI model a few weeks later.
Roh expects the adoption of AI to accelerate, as Samsung’s surveys on awareness of its Galaxy AI brand jumped to a level of 80% from about 30% in just one year.
“Even though the AI technology might seem a bit doubtful right now, within six months to a year, these technologies will become more widespread,” he said.
News1 day agoCourt Sends Faleti, Ex-Lagos Director to Jail for Stealing ₦48.9m from Access Bank
E-Financial1 day agoRemita Powers over ₦100 Trillion in Payments as Nigeria’s Digital Economy Expands
News2 days ago974 Nigerians Face Imminent Deportation from Canada Amid Enforcement Surge
General News2 days agoHouse of Reps Releases Certified Copies of Tax Reform Acts amid Gazette Discrepancy Claims
E-Financial1 day agoWhy 2026 Must Be the Year Nigeria’s Economy Works for All
E-Financial1 day agoFlutterwave Acquires Nigeria’s Mono in $25m-$40m All-Stock Deal
E-Financial1 day ago2026: SEC to Review Rules to Incentivise SME Listings
General News1 day agoNigeria Targets Satellite-to-Mobile Services in Draft Spectrum Roadmap
















