Connect with us

/home/kenneth/web/nigeriacommunicationsweek.com.ng/public_html/wp-content/themes/zox-news/parts/post-single.php on line 153
">
Warning: Undefined array key 0 in /home/kenneth/web/nigeriacommunicationsweek.com.ng/public_html/wp-content/themes/zox-news/parts/post-single.php on line 153

Warning: Attempt to read property "cat_name" on null in /home/kenneth/web/nigeriacommunicationsweek.com.ng/public_html/wp-content/themes/zox-news/parts/post-single.php on line 153

Leveraging Quality of Service in Courier

Published

on

Kindly share this post

Good quality service in any business that is service driven is what keeps customers spell bound to continue to patronize such an outfit. In the courier sector, service is expected to be prompt, safe, professionally handled and even with added service. Any courier company that is not able to deliver effective and efficient service will be limited in the number of clients that will be willing to do business with such a company.  In the face of decrease in volume of business engaged by the courier companies, courier firms are individually introducing new initiatives that are meant to distinguish them from the packs in the industry. This desire to survive has brought about the revolution being witnessed in the industry .Some indigenous courier companies have in recent time shown some dexterity by expanding their operations across the national boundaries. In doing this, what is uppermost in the minds of the management of such companies is that they have something good to offer. These companies are recruiting the best hands in the industry, investing in Information and Communications Technology tools to be able to keep consignments in check to deliver good quality service, and increasing their vehicle fleet to meet up with the new challenges.
The courier industry is opening up with different courier companies showcasing their niche products all for the attention of their clients.  Competition is actually changing the face of the courier business .Apart from the fact that two banks, Union Bank and Intercontinental Bank have picked up license to do business in the sector, their arrival no doubt has disrupted the system either for better or for worse.
Union Registrars took the initiative and considered the courier sector a veritable area for investment. It floated Union Express Limited to help the parent company in the distribution of letters, share certificates, annual reports and other documents to its customers which were hitherto handled by other courier companies.
As Union Registrars is now sending out her letters and parcels in-house through the Union Express, those courier companies that depended on Union Registrars for their shipment are now left with no other alternative than to look elsewhere for customers. The same applies to Intercontinental Bank and her former courier service providers. In this development, when competition is becoming stiffer by the day, Courier Company that can deliver good quality service will still remain on top. The express industry handles sensitive documents and materials that are highly valued and most of the times clients are not really bothered about how much it takes to deliver a parcel , but to have the parcel delivered to its destination timely enough, safe and the content of the parcel in tact. This is the major reason why companies and individuals continue to patronize the multinational courier companies no matter what their rates go for.

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

Warning: Undefined array key 0 in /home/kenneth/web/nigeriacommunicationsweek.com.ng/public_html/wp-content/themes/zox-news/parts/post-single.php on line 493

Warning: Attempt to read property "cat_ID" on null in /home/kenneth/web/nigeriacommunicationsweek.com.ng/public_html/wp-content/themes/zox-news/parts/post-single.php on line 493

E-Business

Nigeria Demands Cloud Sovereignty to Anchor Africa’s Digital Independence

Published

on

Kindly share this post

Kashifu Inuwa, the Director General of the National Information Technology Development Agency, has issued a decisive mandate for African nations to establish domestic cloud infrastructure and data sovereignty or risk permanent digital subservience.

Speaking during a high-level strategic session at the GITEX Africa 2026 summit in Morocco, Inuwa argued that the continent must move beyond being a passive consumer of foreign technology to becoming a primary architect of its own digital ecosystem.

He warned that the current state of continental fragmentation leaves Africa vulnerable to external disruptions and prevents the realization of a truly integrated digital economy.

Inuwa characterised the modern global landscape as an environment defined by high-velocity data processing and pervasive intelligent systems, noting that digital integration is now a non-negotiable prerequisite for national survival.

He grounded this technical reality in a striking analogy, describing the cloud as the fundamental life-support system of the modern world. “In today’s reality, digital is no longer optional; it is a way of life,” Inuwa stated. “And the cloud is the oxygen that sustains that life.

The question we must ask ourselves is: who controls that oxygen?”

The push for cloud sovereignty represents a move toward localised data residency and autonomous computational power. Inuwa stressed that without regional data centers and unified regulatory frameworks, African nations remain subject to the policy shifts and geopolitical priorities of overseas providers.

He advocated for a shift from fragmented, siloed efforts toward a federated regional approach that pools resources and expertise to build a robust, self-sustaining African cloud. This transition is essential for ensuring that the massive datasets generated by African users are utilized to train local artificial intelligence models and catalyse internal economic growth rather than being exported for external profit.

The NITDA boss expressed concern over Africa’s limited share of global digital infrastructure, noting that while the continent accounts for between 15 to 19 percent of the world’s population, it holds only about 0.6 percent of global data centre and computing capacity.

He described the imbalance as a structural disadvantage that exposes African countries to risks around data security, economic dependency, and limited participation in the global innovation ecosystem.

“This is not just a technology gap, it is a sovereignty gap,” Inuwa stated. “We are generating data, but we are not in control of how and where that data is stored, processed, or monetised.”

He warned that over reliance on foreign owned cloud platforms could have long term implications for national security, economic competitiveness, and policy autonomy, especially as data becomes a critical resource in the global economy.

Despite these challenges, Inuwa highlighted Africa’s immense potential, pointing to its youthful population, expanding internet penetration, and fast growing startup ecosystem as key drivers of digital growth.

He said the continent is uniquely positioned to leapfrog legacy systems and build modern, scalable infrastructure that can support innovation across sectors.

However, he stressed that achieving this vision would require coordinated action among African governments, private sector players, and regional institutions.

“There is no single country in Africa that can do this alone,” he said. “We must collaborate, integrate our efforts, and build shared infrastructure that benefits the entire continent.”

Central to his recommendation is the creation of a “cloud of clouds” a federated cloud ecosystem that connects multiple national and regional cloud platforms into a unified, interoperable network.

Such a system, he explained, would allow countries to maintain control over their data while benefiting from shared standards, scalability, and cross-border collaboration.

Inuwa pointed to Europe’s Gaia-X as a useful reference model, noting that while Africa’s context is different, the principle of building a trusted and interconnected cloud ecosystem remains relevant.

He emphasised that cloud sovereignty should not be misunderstood as protectionism or digital isolation, but rather as the capacity for self determination in the digital age.

“Sovereignty is about having the ability to make our own choices, to define our own standards, and to build systems that reflect our values and priorities,” he said.

Inuwa further noted that developing indigenous cloud capacity could unlock significant economic opportunities, including job creation, local innovation, improved digital services, and increased investor confidence.

It could also strengthen Africa’s position in emerging technologies such as artificial intelligence, big data analytics, and the Internet of Things, all of which depend heavily on robust cloud infrastructure.

The DG concluded by emphasising that the quest for digital sovereignty is not merely a technical objective but a strategic imperative for long-term stability. He asserted that for Africa to achieve meaningful autonomy in an increasingly digitised world, it must secure its own computational foundations.

By establishing indigenous control over data processing and storage, the continent can insulate its critical national infrastructure from external volatility while ensuring that its digital future is determined by its own policies and priorities. The message was clear: Africa must harmonise its infrastructure and localise its computational assets now or face an era of unprecedented digital marginalisation.

As global competition in the digital space intensifies, Africa’s ability to act collectively and strategically will determine whether it emerges as a major digital powerhouse or remains on the periphery of the digital revolution.


Kindly share this post
Continue Reading

Telecom

Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

Published

on

Kindly share this post

Digital Encode Limited has emerged the lead sponsor of the upcoming third edition of the forum (PAFON 3.0), the organisers have announced.

Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

PAFON 3.0

PAFON 3.0 is scheduled to take place on Friday, April 24, 2026, at the Oriental Hotel, Lekki Road, Lagos, from 9:00 AM to 1:00 PM.

Themed “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 serves as a strategic platform for senior executives from banks, fintechs, regulatory agencies, and technology innovators to address the evolving digital payment landscape.

As Nigeria transitions toward a cash-light economy, the forum will focus on critical pillars of sustainability, including transparency, pricing integrity, and system resilience.

Bridging Cybersecurity and Financial Inclusion

Professor Adewale Peter Obadare, the Founder/chief visionary officer of Digital Encode will deliver a cybersecurity-focused keynote address that connects trust, resilience, fraud prevention, and consumer protection to financial inclusion.

His session will provide a specialized perspective on how information security serves as the bedrock of financial inclusion; exploring the vital links between building infrastructure that consumers can rely on, protecting the ecosystem to allow inclusion to scale, and ensuring equitable and secure access for all Nigerians.

Prof. Obadare is arguably the most Credentialed PAN-African Digital Trust Leader, CyberSecurity Strategist, GRC Thought Leader & Global Technopreneur.

He is a seasoned Multi-Award Cybersecurity & GRC expert with over 58 (Fifty-Eight) international professional certifications to his credit, Master of Science in Cybersecurity, Liverpool Unversity, UK, was awarded Honorarary Doctorate Degree in Cybersecurity from Trinity International University of Ambassadors Atlanta Georgia, United State of America and First Professor of Practice – Cybersecurity at Miva Open University, Abuja, Nigeria.

Prof. Obadare is a well-recognized subject matter expert with numerous successful engagements to his credit in Africa and the world. His skills and experience spans Data Privacy, Data Protection, CyberSecurity, Information Security, Vulnerability Management, Penetration Testing, Computer Forensics, Business Continuity, I T Governance, Risk Management and Compliance.

He is a Cybersecurity Advisory Board Member for Lagos State Government, a Platinum Team Member of Open-Source Security Testing Methodology Manual (OSSTMM), as well as a lifetime member of  the Open Worldwide Application Security Project (OWASP). He is an alumnus of  FATE Foundation and US Department of State Exchange program.

He is also a distinguished alumnus of executive education at Harvard Business School, Harvard School of Government, MIT Sloan School of Management, MIT Professional Education and Oxford University – Said Business School.

“Without trust in the security of digital payments, inclusion cannot scale. And we are happy to welcome Digital Encode as our Lead Sponsor this year. With what the company stands for and the personality of the CVO on a global scale, we have no doubt that attendees at this year’s PAFON will go home with lots of insights.”

“The theme for PAFON 3.0 was carefully selected because if digital payments are affordable, transparent, accessible, and trustworthy, more Nigerians, especially the underserved, will participate in the financial system”, Mr. Chike Onwuegbuchi, the co-convener of Payments Forum Nigeria, noted, highlighting Digital Encode distinguished leadership in Nigeria’s cybersecurity ecosystem.

Other Confirmed speakers: Dr. Jameelah Sharrieff-Ayedun, Vice President, Fintech Association of Nigeria (FintechNGR) & CEO, Credit Registry; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Mojeed Abayomi Agboola, National President, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Dr. Obioha Otti, National President, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Chukwuemeka Enoch, Founder, Lagos Blockchain Week, and Sarafadeen Fasasi, National President, Association of Financial Inclusion Agents of Nigeria (AFiAN), amongst others.

The forum will feature speakers from across the financial spectrum, including mobile money operators, payment processors, and development institutions, to shape policy dialogue and industry standards.

PAFON is a premier industry gathering that aligns brand positioning with trust and innovation in Nigeria’s digital payments ecosystem. It provides a unique space for thought leadership, regulatory engagement, and market expansion within the payment infrastructure sector.


Kindly share this post
Continue Reading

E-Financial

Polaris Bank Targets Youth with Financial Literacy Drive

Published

on

Kindly share this post

As conversations around money become more complex in a fast-evolving digital world, the need to Building Financially Smart Future and equip young people with the right financial knowledge, has never been more urgent.

Polaris Bank Targets Youth with Financial Literacy Drive

Polaris Bank

From spending habits to saving culture, digital transactions, and entrepreneurial thinking, financial literacy is increasingly becoming a life skill, not just a nice-to-have.

It is against this backdrop that Polaris Bank is participating in this year’s Global Money Week (GMW), a global financial awareness campaign which kicked off from Tuesday, April 7 through Thursday, April 30, 2026.

Global Money Week is an annual initiative led by Child and Youth Finance International in collaboration with key stakeholders, including financial service providers and government institutions, to inspire children and young people to learn about money management, livelihoods, and entrepreneurship.

During the 2025 edition Polaris Bank reached and impacted directly 3,372 students, across 35 secondary schools in 36 states across Nigeria.

With the 2026 theme, “Smart Money Talks,” this year’s campaign shines a spotlight on the importance of making informed financial decisions in an increasingly digital environment. It also reinforces the value of critical thinking, emotional intelligence, and sound financial judgement in helping young people navigate today’s financial realities.

For Polaris Bank, participation in Global Money Week goes beyond fulfilling a statutory obligation. It reflects the Bank’s broader commitment to advancing financial literacy, promoting inclusion, and empowering the next generation with practical knowledge that can shape better financial behaviour and long-term economic wellbeing.

In line with the directive of the Central Bank of Nigeria (CBN) through the Financial Literacy Secretariat, Polaris Bank will conduct Financial Literacy Sessions in schools across states where it maintains branch presence. These sessions will provide students and young adults with useful insights into key areas such as; saving, budgeting, responsible use of financial products, digital financial services, and entrepreneurship.

The initiative also presents an important opportunity for the Bank to engage directly with young people at a formative stage in their lives, helping them build confidence in money matters and make more informed choices as they grow into financially active adults.

At a time when financial decisions are increasingly shaped by technology, peer influence, and instant access to digital tools, Polaris Bank believes that early education is critical to helping young people distinguish between impulse and intention, trend and truth, convenience and responsibility.

By taking financial literacy conversations into schools, the Bank is not only supporting a national mandate but also contributing to the development of a generation that is better informed, more financially aware, and more capable of making smart choices for the future.

Polaris Bank remains committed to initiatives that create meaningful impact, strengthen communities, and empower individuals through knowledge-driven engagement.


Kindly share this post
Continue Reading

Trending