Telecom
Airtel Expands Footprint, Commissions New Outlet in Apapa Mall

Airtel Nigeria, leading telecommunications services provider, has taken further steps to deepen customer service delivery through its retail footprints, with the commissioning of an ultramodern showroom in Apapa, Lagos.
The new showroom which is located in the Apapa Mall, along Park Lane, is a walk-in service centre that offers customers the convenience and ease of access to Airtel’s range of value-added products and services as well as the comfort of first-hand contact and interactions with customer service agents.
The shop is fully equipped to provide a diverse range of services including enquiries, SIM registration and replacement, sales of low-end and high-end mobile devices, electronic and voucher recharge among other services.
Speaking at the launch, Mr. Femi Oshinlaja, the Company’s regional operations director, Lagos, explained that the new service point was in line with the company’s goal of taking its customer service delivery to the doorsteps of Nigerians.
Oshinlaja said, “This project was born out of the commitment and desire to reach people around this locality with the quality products and services of Airtel, and also to provide solutions to challenges faced by both new and existing customers on the Airtel Network”.
The Airtel Regional Operations Director, Lagos noted that the showroom will address the quest for better service experience by the residents of Apapa and environs just as he addedthat quality customer service delivery is at the heart of the operations of the company, explaining that this attribute has accounted for several awards in favour of the company.
According to him, “Quality customer service delivery is the main ingredient that defines our very essence as a customer-centric organization and we are here to render quality services to all our new and existing customers in this locality.
He described the shop as a one-stop solution centre for customers residing in Apapa and environs, and assuredresidents that Airtel will continue to create specific value offerings that will not only meet their communications needs but also help them succeed in their respective endeavours.
While cutting the tape to declare the showroom open, His Royal Majesty Oba Fatai Aromire, Oba of Ijora Iganmu Kingdom, commended Airtel for expanding its customer service channels to the people of Apapa and environs.
The Oba, who was represented by Alhaji Baale Ajibola Igbalaye, noted the showroom will afford residents of the area easy access to Airtel’s robust range of products and services and also offer quicker resolution to service related issues.
The Airtel Apapa Mall showroom has five service points and a VIP section designed to offer express services to high value customers. It is a full-fledged service delivery point as well as customer relationship centre that will provide both existing and prospective customers sales and service support.
Also in attendance at the ceremony were Alhaja Sariatu Amusa, Iyaloja of Ifelodun Ogungbe Market, Apapa; Oladapo Dosumu; GM, Sales & Distribution Airtel Nigeria; Tolulope Tope-Awofeko, Head Retail Showroom & Franchise, Airtel Nigeria; Edero Daro–Idollo, Regional Retail Head, Lagos, Airtel Nigeria and Olawale Alao, Zonal Business Manager, Lagos, Airtel Nigeria.
Telecom
MTN Nigeria Crowns Ayo Benzi Winner of Next Afrobeats Star

MTN Nigeria, in collaboration with ONErpm and Ultima Studios, has announced Ayodeji Benson, popularly known as Ayo Benzi, as the winner of the maiden edition of the Next Afrobeats Star reality show.

L-R: Onyinye Ikenna-Emeka, Chief Marketing Officer, MTN Nigeria; Ayodeji Benson, Winner, Next Afrobeats Star Reality Show (Season 1) and Emamoke Ogoro, General Manager, Brand and Communication, MTN Nigeria, at the grand finale of the Next Afrobeats Star Reality Show (Season 1), held at the Ultima Studios, Lekki, Lagos on Saturday, December 13, 2025.
The grand finale, held on Sunday night at Ultima Studios in Lekki, Lagos, marked the climax of a nationwide talent search that began in September with over 15,000 aspiring musicians.
After weeks of auditions, mentorship, and rigorous training, five finalists – Ayo Benzi, Dave Cash, Kaeko, Somto O’Laker, and Lucky Yay – battled for the top prize in a high-energy showcase of performance and artistry.
At the end of the electrifying contest, Ayo Benzi emerged victorious, securing a ₦150 million music deal. Dave Cash was named first runner-up with ₦100 million, while Kaeko, Somto O’Laker, and Lucky Yay received ₦75 million, ₦50 million, and ₦25 million respectively.
Throughout the season, contestants were mentored by leading Afrobeats producers Sarz, Puffy Tee, P Prime, and Andre Vibez. Benzi, who was part of Puffy Tee’s team, credited the mentorship programme for sharpening his craft and stage presence.
Speaking at the event, Onyinye Ikenna-Emeka, Chief Marketing Officer of MTN Nigeria, said the initiative reflects the company’s commitment to youth empowerment and cultural expression.
“The Next Afrobeats Star platform is about creating real opportunities for young Nigerians and giving their talent the structure, visibility, and support it deserves.
“Afrobeats continues to place Nigeria on the global cultural map, and MTN is proud to be enabling the next generation of artists who will take this sound even further,” she said.
She added that the finale was not just a competition but a celebration of growth and readiness for the global stage.
In his acceptance speech, Ayo Benzi described the victory as a defining moment in his career.
“A big thank you to MTN. From the audition days, the treatment MTN has given us has been amazing. God bless the brand,” he said.
The finale also featured guest performances by Afrobeats stars Iyanya and Bella Shmurda, adding glamour to the night and reinforcing the show’s connection to the wider music ecosystem.
With the successful conclusion of the season, MTN Nigeria and its partners reaffirmed their role in championing youth ambition, supporting creative industries, and shaping the future of Nigerian music through platforms that turn potential into opportunity.
Telecom
T2 Faces NCC Probe in Benue Over Major Service Outage in 9 LGAs

T2, formerly known as 9mobile, is under investigation by the Nigerian Communications Commission (NCC) in Benue State for an undisclosed incident disrupting USSD, SMS, voice, and data services across nine local government areas.

T2
The affected areas include Ado, Agatu, Gwer East, Gwer West, Konshisha, Obi, Ohimini, Okpokwu, and Otukpo, as detailed in an advisory on the NCC Major Outages Portal, which tracks significant disruptions reported by Mobile Network Operators (MNOs) and Internet Service Providers (ISPs).
Neither T2 nor its public relations firm, Chain Reactions, has responded to inquiries on the outage’s cause or restoration efforts as of this report.
The NCC’s continued reference to the operator as 9mobile, months after its public rebranding to T2 in August 2025, has sparked questions about whether the name change was formally notified to the regulator.
This probe aligns with NCC mandates requiring operators to disclose major outages, their impacts, and timelines for fixes, with compensation obligatory for disruptions exceeding 24 hours under the Consumer Code of Practice Regulations.
Industry watchers note that such incidents, often linked to fibre cuts, power failures, or infrastructure faults, underscore ongoing challenges in Nigeria’s telecoms sector, particularly amid T2’s subscriber losses post-rebrand. NCC vows transparency via its portal to hold operators accountable and protect consumers.
Telecom
NCC Unveils Draft 5-Year Spectrum Roadmap, 60 GHz License-Exempt Guidelines to Boost Broadband, Innovation

Nigerian Communications Commission (NCC) has unveiled two pivotal regulatory draft documents aimed at reshaping Nigeria’s communications sector over the next five years and fast-tracking deployment of ultra-high-speed wireless technologies.

NCC
In a public notice dated December 19, 2025, and issued pursuant to its mandate under the Nigerian Communications Act (NCA) 2003, the Commission published the Draft 5-Year Spectrum Roadmap for the Communications Sector (2025–2030) and Draft Guidelines for the Use of the 60 GHz License-Exempt Band for Multi-Gigabit Wireless Systems.
Both documents are accessible on the NCC website for stakeholder review, with the roadmap outlining strategic spectrum planning, allocation, and management to optimise utilisation, support emerging technologies like 5G and IoT, expand broadband access, and align with global best practices.
The Spectrum Roadmap emphasises four core pillars: bridging the digital divide through low-band spectrum and satellite services, attracting investments via flexible licensing models, enhancing service quality with mid-band optimisation, and fostering innovation in areas such as direct-to-device connectivity and secondary spectrum trading.
It sets ambitious targets including universal 4G coverage nationwide, 50 per cent 5G penetration in state capitals, and average broadband speeds of 100 Mbps by 2030, while addressing rising data demand through band refarming and efficient management.
Complementing this, the 60 GHz Guidelines establish a license-exempt framework for the 57–66 GHz band, enabling multi-gigabit speeds up to 10 Gbps for short-range applications like WiGig, fixed wireless access, enterprise connectivity, urban broadband, and backhaul solutions.
The rules mandate NCC type approval for equipment, site registration for outdoor use, and interference mitigation measures, while prohibiting wide-area networks to safeguard primary users.
In line with Section 58 of the NCA 2003, NCC invites comments from industry operators, equipment manufacturers, consumer groups, and the public, with submissions due by Friday, January 16, 2025, via email to [email protected], [email protected], and [email protected].
The notice, signed by Mrs Nnenna Ukoha, Head of Public Affairs, stresses that stakeholder inputs will refine the frameworks to drive innovation, investment, competition, and sustainable growth in Nigeria’s telecoms ecosystem.
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