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Kitskoo Harps on Effective Business, IT Relationship

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(L-r) Tani Fafunwa, managing director, Resourcery, Tunde Fafunwa, managing director, Kitskoo Cloud services and Monu Ogbe, executive director, Kitskoo cloud services at Kitskoo forum for IT and Business executives held in Lagos last week.
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Kitskoo Nigeria, a cloud services provider has emphasized on the need for effective understanding between information technology (IT) and business for growth in organizations.

Tunde Fafunwa, managing director, Kitskoo Cloud services, stated this at the Company’s quarterly forum entitled: “Love IT or Leave IT”, held in Lagos.

He explained that the major challenge between information technology and business is communications.

“The main challenge appears to be communication, because if we look at one side of IT, the problem is that some businesses do not understand IT. On the other hand, the business representative would say that IT does not understand the business. So, the most important thing is communication. That is why we are providing the forum for both sides to meet and share their goals,” he said.

He also stressed the need for organizations to change alongside the changing consumer trends in spite of infrastructural challenges in the country.

“Infrastructure cuts across several areas. If you want to access the internet, make a call, buy goods online, or get connected, you need your mobile device. If you do not have the mobile device, signal or connection, the problem has started. Our approach is talking to those who are providing the infrastructure about the kind of changes and trends coming up which they really need to be prepared for. Are they really prepared for increase in data? How are they building the network?

At the same time, we are advising the companies. Yes, there are problems, but these days, people have the mobile devices, access the internet, downloading files, accessing applications, buying things from Jumia; as a company, how are you going to deal with that situation, even as the infrastructure is developing. You cannot sit back and wait for everything to work perfectly before you get into the market, because your competitors are already using the infrastructure even at the state it is,” he added.
 
Fafunwa, however, stated the commitment of his company in assisting organizations address some these challenges that they face.

“Our commitment to any company when we engage with them is that we are going to help them get through and keep their customers. We are going to help them acquire, grow and retain their customer base. Our method for doing that can take multiple parts. One of the parts is building infrastructure inside the Company in other to achieve that. In another case, it may be they want to house their applications and services on our platform and offering. In some cases, we have helped them designed those services from Google and Microsoft than they can get from outside, but on a platform that understands them. So, our commitment can take different forms.”

Yomi Akinde, chief information officer, Union Banks, who spoke on ‘How the Business fails IT’, highlighted some of the factors that are responsible for business failing information Technology, which include, making IT an investment rather than a cost, lack of senior business management involvement and executive support, and lack of end user adoption due to inadequate or lukewarm participation or technology fright, as most users are technologically challenged.

He further explained that business owners are usually not ready to accept change or adopt new system. “Users are the ‘ground level validator’ of project outcomes,” he said.

Another factor, he said, is business contribution scope creep. “Scope creep implies an increase in what you have to deliver, without a corresponding increase in resources or an extension to the project timeline.

More so, we don’t have skill set for some IT projects in the country, which is a major problem in Nigeria,” he said.


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Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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