E-Business
Konga.com Sellers’ Platform Scales-Up Nationwide

Kong.com, Nigeria’s largest online mall, has announced a major upgrade that is set to change the face of e-commerce in Nigeria.
The new move has been tagged the ‘Self-fulfill’ model and according to Sim Shagaya, Konga’s CEO, “this upgrade to our service offering heralds a myriad of online shopping benefits to Konga’s buyers and sellers and will further advance Konga’s mission of becoming the engine of trade and commerce in Africa.”
Since the launch of the Konga Marketplace in April 2014, over twelve thousand sellers have registered and are actively trading from their stores on Konga.com.
This online marketplace growth surpassed even Konga’s expectations and is particularly noteworthy as the platform was only open to sellers in Lagos.
With the Self-fulfill model launched by Konga this week, the platform is now opening up to sellers all across Nigeria.
‘Self-fulfill’ basically means that all sellers on Konga.com have the option to adopt more efficient, time-saving methods of shipping their orders directly to customers.
Konga would however continue to support its merchants with its proprietary shipping platform called KExpress and via competitive shipping agreements negotiated by Konga with reputable courier partners.
In this model, sellers now have more flexibility and control in the management of their stores from the point where an order is made till it get into the hands of the customer.
With the pay on delivery option in the Self-fulfill model, Merchants can now receive payments directly from the buyer when deliveries are made, ensuring more liquidity for their businesses and better control of their finances.
The move is also poised to be a game changer in terms of timelines for order deliveries; shoppers on Konga can expect faster and more flexible delivery, with the elimination of some processing requirements that were necessary with the old operating model.
Furthermore, delivery charges would now be set by Konga sellers and would be largely dependent on the weight and size of the order.
As the forces of market competition come into play, we expect to see some items with ‘cheaper or free’ shipping offers.
To support the new model, Konga.com has been revamped with a clean new look and several new features designed to promote trust and safety for its users.
Some new features on the site that are designed to give its users more security include indicators that show what locations a certain product can be delivered to, the number of successful sales made by a seller, the number of a particular item sold, and product reviews from other buyers.
Customers also have the opportunity to rate a product, its seller and his/ her overall experience.
Navigating the site has also been made easier with more relevant filters and optimized product categorization.
For the economy at large; this is an unprecedented step that would undoubtedly help to further oil the wheels of commerce in Nigeria.
The Self-fulfilment model on Konga opens up endless business opportunities for entrepreneurs across the whole country.
With this sophisticated model, Konga is replicating globalization on a national scale.
Merchants can decide what geographic locations they ship to; a fishing net maker from the Niger delta can sell to buyers in Lagos; local bead makers from Delta can sell to buyers in Adamawa, leather works artisans from the North can sell to students in Port-Harcourt; all these entrepreneurs can now reach people in any part of Nigeria with their products easily.
Konga.com is trading tens of thousands of items with nationwide delivery.
The company was founded in 2012 by Nigerian entrepreneur, Sim Shagaya; with a guiding mission ‘To Become the Engine of Trade and Commerce in Africa’.
The multiple award winning company is growing rapidly with over 1000 employees, offices in Lagos, South Africa and China; warehouses and distribution centers all over Nigeria.
Today, Konga empowers other Nigerian sellers to effectively reach more customers, more effectively by selling on its marketplace platform called Konga Mall.
Shagaya has severally stated that Konga is committed to driving improvements in online retail convenience and optimal customer satisfaction.
The innovative company offers the guarantee of best prices, excellent customer service support and many other premium services.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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