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Alcatel-Lucent Simplifies Service Provisioning with Rapport™ Software

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Alcatel-Lucent has launched Rapport™, a software-based, open platform that gives large enterprises and service providers a new, and much more flexible way to deliver communications and collaboration services.

With Rapport, released recently, the communications network becomes a platform for innovation, enabling the creation of new ‘contextual communications’, where fundamental services such as voice, chat, video conferencing and sharing become functions available to any application, website or connected object.

These services can then be accessed by application developers using open application programming interfaces (APIs) and simple software development kits (SDKs).

Rapport goes beyond simple virtualization to fully embrace the cloud with a single software platform that can be deployed on any commercial, off-the-shelf hardware, dramatically driving down the cost and complexity of deploying and managing communications services.

Rapport is based on a fully re-architected version of Alcatel-Lucent’s IP Multimedia Subsystem (IMS) software, the foundation for the company’s award-winning Voice over LTE (VoLTE) solution.

Distinct configurations have been developed to address the unique requirements of large enterprises and service providers respectively, and were designed based on years of experience addressing these challenges in live networks.

Speaking on the feat, Bhaskar Gorti, president of Alcatel-Lucent’s IP Platforms business, said: “Rapport liberates large enterprises from the communications technology silos and proprietary vendor offerings that IT departments need to contend with. It also removes the barriers for service providers to offer more engaging communications services to their customers, which can be delivered seamlessly using any device and across any network.”

Rapport for the Enterprise: With the growing decentralization and mobility of the workforce, the rapid pace of technology and application evolution, and the shift to a ‘bring your own device’ (BYOD) model, large enterprises need a new approach to support their communications needs.

Rapport helps enterprises cap their investments in legacy PBX and Unified Communications systems.

Rapport accomplishes this by offering a single open, communications framework deployed in a private cloud, into which large enterprises can plug in best-of-breed apps to help meet the needs of employees for the latest services, whether in the office or on the move.

It can also help enterprises better serve their customers by building communications services into applications, websites and products.

With this approach, large enterprises can save up to 50% on their communications infrastructure costs, with the return on investment breaking even in the first year of the transformation.

Rapport for Enterprise is designed to address the specific requirements of large enterprises.

It is architected to run in a private cloud environment leveraging HP’s industry-leading converged infrastructure platform, which is highly optimized for scalable workloads.

Rapport also supports a growing ecosystem of technology providers, including CounterPath, for multi-device softclients and SDKs.

Rapport for the Service Provider: Rapport strengthens the communications business case for service providers by enabling them to support VoLTE/mobile, fixed, and WiFi services with a single, more agile cloud communications platform, significantly simplifying and reducing the cost per subscriber to deliver these services.

Rapport uses a network functions virtualization (NFV) approach, and works with NFV platforms such as Alcatel-Lucent’s CloudBand™ to launch VoLTE and new services rapidly to both consumers and businesses and scale dynamically as subscriber demand dictates.

It delivers communication services that follow people – rather than devices – based on their presence, location, and availability.

Service providers can embed communications into objects, applications and websites, which opens up new retail markets such as wearables, connected homes and telematics.

They can also extend services from their single Rapport network to application providers and web companies to pursue new wholesale markets.

The software comes with an open, vibrant ecosystem of more than 800 developers and partners. This drives innovation by equipping developers with a simpler means of embedding communications into their apps, so that they can focus on developing and delivering their ideas, and not be distracted by the challenges of latency-sensitive, real-time communications.

On the efficacies of the announcement, Rich Costello, Senior Research Analyst, International Data Corporation said: “Alcatel-Lucent’s new communications platform, Rapport, addresses something enterprises have needed – a single, open communications framework in a private cloud. There are real challenges with moving from a legacy PBX-based communications approach to apps and services with communications hosted in the enterprise cloud. Not only do enterprises need a new approach, but they need a new method for getting there. This is a compelling new take on how to address the relationships between communications, applications, and the large enterprise, and this appears to be creating a new category of communications solution.”

Jim Hodges, Senior Analyst, Heavy Reading said: “The quest for service innovation relies on new business models and corresponding technology enablers.  Service providers need to prepare for the next service era, by looking beyond simply mobile additions and mobile usage and focusing on user experiences, efficiency, and managing complexity.  Virtualized solutions like Alcatel-Lucent’s Rapport for the Service Provider can play an important role in helping service providers most efficiently meet these new requirements. By moving communications into the cloud – to enable new services, user experience, and apps – the service provider is better positioned for long term success.”

Also, Liz Theophille, chief information officer, Alcatel-Lucent said: “Like many large companies, we have multiple platforms in place to support our communications and collaboration needs, from voice services to video conferencing to IM and chat. At the same time, our workforce is increasingly mobile, and relies on a fast-growing universe of applications on smartphones and tablets to manage their personal lives, but which are largely unavailable in their work environments. Rapport provides a single platform to address all of these requirements, in a way that is open and in synch with our increasingly app-driven business culture and will enable us to stop investing in multiple platforms.”

Alcatel-Lucent is the leading IP networking, ultra-broadband access and cloud technology specialist.


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Airtel Nigeria Commits to Boosting Nigeria’s Digital Infrastructure

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Airtel Nigeria has reaffirmed its long-term commitment to strengthening Nigeria’s digital infrastructure and data access to bridge gaps in connectivity and unlock new opportunities in the country.

The company restated this commitment during a recent high-level inspection tour of the Nxtra Data Centre that is being developed through Nxtra by Airtel Africa at Eko Atlantic, Lagos, the highly rated smart city with ambition to become the Data Centre hub of Nigeria.

The inspection tour was led by the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh and the Chief Executive Officer of Nxtra by Airtel Africa, Yashnath Issur, with the esteemed chairman of Eko Atlantic Mr. Gabbi Massoud, the CEO of the lead Engineering firm Design Group Limited, Mr. Bayo Odunlami and tech journalists.

The Nxtra Data Centre went through a stringent design validation process and cleared the approval to proceed construction from Eko Atlantic.

Commenting on the developments, Mr Issur said the site visit was a milestone marker and an indication of the company’s commitment to delivering the world-class digital facility on time and ensure that, ultimately, the investments deliver reliable, secure, world-class services for Nigeria and the rest of the continent.

“This Nxtra Data Centre in Lagos represents a critical part of our long-term vision for Nigeria’s digital ecosystem. Today’s visit allows us to review progress, engage our stakeholders, and ensure that our infrastructure investments continue to meet global standards and local needs.

“This data centre will deliver critical high multi megawatt capacity in line with hyperscale customers and enable high density environment. We are putting the infra to bring the cloud to Nigeria,” he said.

The data centre, set to be the largest in Nigeria, is being established to deliver hyperscale and edge facilities across key African markets. With a load of 38 Megawatts, the Lagos facility is expected to serve as a major hub for data hosting, cloud services, content distribution, artificial intelligence, and enterprise solutions in West Africa.

In his remarks, Mr Balsingh reiterated that the data centre was progressing steadily towards the previously announced 2028 go live date.

“Since the announcement of this project, our focus has been on building a world-class facility that supports Africa’s digital transformation agenda. We are encouraged by the progress recorded so far and remain committed to delivering a secure, energy-efficient, and future-ready data centre for Nigeria,” he said.

During the tour, stakeholders were ushered through key sections of the site, including piling zones, where required structural requirements have been tested. Technical teams provided briefings on infrastructure design, security architecture, redundancy systems, and sustainability measures being implemented to ensure reliability and operational excellence.

Strategically located close to major fibre routes and undersea cable landing stations, the Eko Atlantic data centre is designed to enhance Nigeria’s data sovereignty, reduce latency, and improve access to reliable digital services for private and enterprise customers, significantly boosting the country’s data hosting capacity and supporting emerging technologies such as artificial intelligence and cloud computing.

Mr. Massoud noted that the inspection tour underscored the city’s dedication to infrastructure of global relevance.

“Eko Atlantic as a city with high quality infrastructure will contribute positively to boost the economy of Nigeria and is a perfect place for the development of the digital infrastructure of Nigeria. The Nxtra data centre reflects the calibre of projects we seek to attract — long-term, technology-driven investments built to the highest global standards.

Today’s visit affirms the rigour of the planning and execution process by Nxtra, and the commitment of Eko Atlantic to facilitate and promote the Nigeria’s evolving digital ecosystem,” he said.

Through this ongoing investment, Airtel Nigeria and Nxtra continue to demonstrate their commitment to building infrastructure that enables innovation, supports economic development, and accelerates Nigeria’s digital transformation.

Nxtra by Airtel is developing a network of hyperscale data centres across the continent. Besides Lagos, construction of a new data centre has also commenced in Nairobi, Kenya and the Democratic Republic of Congo.


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Google, African Partners Launch WAXAL to Empower 100m Africans in AI Era

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Google has partnered with top African research institutions to unveil WAXAL, a massive open-access speech dataset aimed at giving over 100 million people across Sub-Saharan Africa a stronger voice in the AI future.

Google, African Partners Launch WAXAL to Empower 100m Africans in AI Era

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The initiative, announced Monday, targets a key digital gap by supplying high-quality data for 21 local languages, such as Hausa, Yoruba, Luganda, and Acholi. It includes 1,250 hours of transcribed natural speech and more than 20 hours of studio-grade recordings for advanced synthetic voice tech.

Voice AI has exploded globally, yet Africa’s 2,000-plus languages suffer from severe data shortages, sidelining hundreds of millions from native-tongue tech access. WAXAL, three years in the making with Google funding, changes that equation.

“This dataset lays the groundwork for students, researchers, and entrepreneurs to craft tech in their own languages, impacting over 100 million lives,” said Aisha Walcott-Bryantt, Head of Google Research Africa.

She highlighted its potential for African innovators to develop educational tools and voice services that spark economic growth continent-wide.

Community-led from the start, the project involved Makerere University (Uganda), University of Ghana, Digital Umuganda (Rwanda), and others. These partners own the data outright, pioneering fair AI collaboration models.

Covered languages: Acholi, Akan, Dagaare, Dagbani, Dholuo, Ewe, Fante, Fulani (Fula), Hausa, Igbo, Ikposo (Kposo), Kikuyu, Lingala, Luganda, Malagasy, Masaaba, Nyankole, Rukiga, Shona, Soga (Lusoga), Swahili, Yoruba.

WAXAL goes live today. Details at goo.gle/IntroducingWaxal.


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NCC Hails $1Bn Telecom Surge as Networks Hit New Highs

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Nigerian Communications Commission (NCC) has unveiled its Q4 2025 Network Performance Reports, showcasing nationwide quality boosts fueled by over $1 billion in industry investments and sharper regulatory focus.

NCC Hails $1bn Telecom Surge as Networks Hit New Highs

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Speaking at the launch, Dr. Aminu Maida, executive vice chairman, NCC,  hailed the Ookla-backed data as proof of NCC’s drive for transparent, evidence-driven oversight of Nigeria’s digital growth.

The reports track real-user experiences across cities, villages, highways, and nascent 5G areas, revealing faster median download speeds in both urban and rural spots versus Q3 2025.

Video streaming quality gaps between city and countryside have shrunk, thanks to a beefed-up 4G network—yet 5G rollout lags, upload speeds falter, and coverage holes linger in spots.

Maida said NCC is leaning on operators to fix these via spectrum tweaks, infrastructure drives, and stricter service rules, with 2025’s 2,850 new sites already paying off in broader reach and capacity.

Operators pledge even bigger spends in 2026 to keep the momentum, aiming for top-tier connectivity and economic inclusion for all Nigerians.

“We’ll turn these insights into real gains in service and access,” Maida affirmed, calling for sustained industry teamwork.


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