Telecom
Alcatel-Lucent Simplifies Service Provisioning with Rapport™ Software

Alcatel-Lucent has launched Rapport™, a software-based, open platform that gives large enterprises and service providers a new, and much more flexible way to deliver communications and collaboration services.
With Rapport, released recently, the communications network becomes a platform for innovation, enabling the creation of new ‘contextual communications’, where fundamental services such as voice, chat, video conferencing and sharing become functions available to any application, website or connected object.
These services can then be accessed by application developers using open application programming interfaces (APIs) and simple software development kits (SDKs).
Rapport goes beyond simple virtualization to fully embrace the cloud with a single software platform that can be deployed on any commercial, off-the-shelf hardware, dramatically driving down the cost and complexity of deploying and managing communications services.
Rapport is based on a fully re-architected version of Alcatel-Lucent’s IP Multimedia Subsystem (IMS) software, the foundation for the company’s award-winning Voice over LTE (VoLTE) solution.
Distinct configurations have been developed to address the unique requirements of large enterprises and service providers respectively, and were designed based on years of experience addressing these challenges in live networks.
Speaking on the feat, Bhaskar Gorti, president of Alcatel-Lucent’s IP Platforms business, said: “Rapport liberates large enterprises from the communications technology silos and proprietary vendor offerings that IT departments need to contend with. It also removes the barriers for service providers to offer more engaging communications services to their customers, which can be delivered seamlessly using any device and across any network.”
Rapport for the Enterprise: With the growing decentralization and mobility of the workforce, the rapid pace of technology and application evolution, and the shift to a ‘bring your own device’ (BYOD) model, large enterprises need a new approach to support their communications needs.
Rapport helps enterprises cap their investments in legacy PBX and Unified Communications systems.
Rapport accomplishes this by offering a single open, communications framework deployed in a private cloud, into which large enterprises can plug in best-of-breed apps to help meet the needs of employees for the latest services, whether in the office or on the move.
It can also help enterprises better serve their customers by building communications services into applications, websites and products.
With this approach, large enterprises can save up to 50% on their communications infrastructure costs, with the return on investment breaking even in the first year of the transformation.
Rapport for Enterprise is designed to address the specific requirements of large enterprises.
It is architected to run in a private cloud environment leveraging HP’s industry-leading converged infrastructure platform, which is highly optimized for scalable workloads.
Rapport also supports a growing ecosystem of technology providers, including CounterPath, for multi-device softclients and SDKs.
Rapport for the Service Provider: Rapport strengthens the communications business case for service providers by enabling them to support VoLTE/mobile, fixed, and WiFi services with a single, more agile cloud communications platform, significantly simplifying and reducing the cost per subscriber to deliver these services.
Rapport uses a network functions virtualization (NFV) approach, and works with NFV platforms such as Alcatel-Lucent’s CloudBand™ to launch VoLTE and new services rapidly to both consumers and businesses and scale dynamically as subscriber demand dictates.
It delivers communication services that follow people – rather than devices – based on their presence, location, and availability.
Service providers can embed communications into objects, applications and websites, which opens up new retail markets such as wearables, connected homes and telematics.
They can also extend services from their single Rapport network to application providers and web companies to pursue new wholesale markets.
The software comes with an open, vibrant ecosystem of more than 800 developers and partners. This drives innovation by equipping developers with a simpler means of embedding communications into their apps, so that they can focus on developing and delivering their ideas, and not be distracted by the challenges of latency-sensitive, real-time communications.
On the efficacies of the announcement, Rich Costello, Senior Research Analyst, International Data Corporation said: “Alcatel-Lucent’s new communications platform, Rapport, addresses something enterprises have needed – a single, open communications framework in a private cloud. There are real challenges with moving from a legacy PBX-based communications approach to apps and services with communications hosted in the enterprise cloud. Not only do enterprises need a new approach, but they need a new method for getting there. This is a compelling new take on how to address the relationships between communications, applications, and the large enterprise, and this appears to be creating a new category of communications solution.”
Jim Hodges, Senior Analyst, Heavy Reading said: “The quest for service innovation relies on new business models and corresponding technology enablers. Service providers need to prepare for the next service era, by looking beyond simply mobile additions and mobile usage and focusing on user experiences, efficiency, and managing complexity. Virtualized solutions like Alcatel-Lucent’s Rapport for the Service Provider can play an important role in helping service providers most efficiently meet these new requirements. By moving communications into the cloud – to enable new services, user experience, and apps – the service provider is better positioned for long term success.”
Also, Liz Theophille, chief information officer, Alcatel-Lucent said: “Like many large companies, we have multiple platforms in place to support our communications and collaboration needs, from voice services to video conferencing to IM and chat. At the same time, our workforce is increasingly mobile, and relies on a fast-growing universe of applications on smartphones and tablets to manage their personal lives, but which are largely unavailable in their work environments. Rapport provides a single platform to address all of these requirements, in a way that is open and in synch with our increasingly app-driven business culture and will enable us to stop investing in multiple platforms.”
Alcatel-Lucent is the leading IP networking, ultra-broadband access and cloud technology specialist.
Telecom
ATCON Seeks Stiffer Penalities to Deter Infrastructure Attacks, Vandalism

Association of Telecommunications Companies of Nigeria (ATCON) has warned that weak penalties under Nigeria’s Critical National Information Infrastructure (CNII) policy are undermining efforts to protect telecoms assets.

Tony Emoekpere, president, ATCON, made this known in an interview with the News Agency of Nigeria (NAN) in Lagos while calling for urgent legal reforms to strengthen enforcement.
Emoekpere said that although offenders are being apprehended and prosecuted, the current framework was failing to serve as a deterrent.
NAN reports that Nigeria’s Designation and Protection of Critical National Information Infrastructure (CNII) Order 2024, signed by President Bola Ahmed Tinubu, provides the country’s main legal framework for safeguarding critical Information and Communication Technology (ICT) infrastructure against vandalism, sabotage and theft.
The Order, anchored on the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, classifies assets such as telecom towers, fibre-optic cables and data centres as critical national infrastructure requiring enhanced protection.
“People are being caught, but the offences are still treated as petty crimes.
“That limits the impact. CNII needs stronger legal backing such as an Act or executive order to give it more teeth,” the ATCON president said.
He said that the group was actively supporting the implementation of the CNII policy in collaboration with security agencies, stressing that telecom infrastructure remained critical to national security and economic growth.
The ATCON president also reaffirmed support for the Federal Government’s “Project Bridge,” aimed at expanding connectivity across the country, but identified right-of-way approvals across states as a major bottleneck.
According to him, because telcos have to engage multiple states, it is slowing things down but efforts are ongoing to address it.
On service quality, he said operators are struggling to keep pace with rising subscriber numbers and increasing data demand, despite recent tariff adjustments.
“The challenge is not that nothing is being done—investments are ongoing. But demand is growing even faster, and operators are constantly trying to catch up,” he said.
Emoekpere added that subscriber migration between networks and shifting usage patterns are placing additional pressure on certain operators, contributing to service fluctuations.
He, however, assured customers that efforts are ongoing to improve network performance.
“We value our subscribers, and everything is being done not just to maintain, but to improve service delivery,” he said.
The telecommunications sector has consistently identified infrastructure vandalism as a major challenge affecting service delivery and operational costs.
Industry stakeholders say the CNII Order is expected to strengthen the protection of telecom assets and improve quality of service for consumers, following years of rising attacks on infrastructure across the country.
Data from operators show that fibre-optic cable cuts remain one of the biggest threats to telecom operations.
However, in spite of the Order, Nigeria recorded 1,883 fibre cuts in the first quarter of 2026, while between January and August 2025, about 19,384 incidents were reported nationwide, averaging more than 2,400 monthly cases.
MTN Nigeria alone reported 9,218 fibre cuts in 2025, compared with 9,000 in 2024 and 6,000 in 2023, highlighting the increasing scale of the problem.
The sector has also faced widespread theft of generators, batteries and other power assets used to keep telecoms sites operational.
In 2025, criminals reportedly stole 656 critical power assets, including 152 generators and 504 batteries, while telecom operators lost an estimated ₦27 billion nationwide within a 12-month period due to infrastructure damage.
Industry reports further indicated that 577 network outages recorded in the first quarter of 2026 were directly linked to vandalism of telecoms infrastructure.
(NAN)
Telecom
Airtel Africa Profits Hit $813m on Strong Nigerian Operations Performance

Airtel Africa has delivered a landmark financial performance for the 2026 fiscal year, characterized by record-breaking customer acquisitions, a massive leap in profitability, and a definitive shift toward a data-centric business model.

Driven by disciplined execution, and a robust digital strategy, the Group saw its Profit After Tax skyrocket to $813 million, up from $328 million in the previous year. This surge was underpinned by a 29.5 per cent increase in reported revenue to $6.4 billion, fueled largely by a 47.5 per cent growth explosion in the Nigerian market following strategic tariff adjustments.
Airtel Africa in its financial result for the year March 31, 2026, noted that the year was defined by a shift in how consumers interact with the network. Expectedly, data revenues have become the largest component of Group revenue, growing by 35.2 per cent in constant currency, which further lifted the firm’s performance. The customer base grew by 10.5 per cent to 183.5 million, the highest net additions in the company’s history.
On the network, smartphone penetration hit nearly 50 per cent, with 91 million users now utilizing high-speed data.
The mobile money ecosystem handled an annualised transaction value of over $215 billion in Q4’26. Customer engagement surged as the platform evolved into a primary financial hub for 54 million users.
Despite global inflationary pressures, Airtel’s cost-efficiency programmes pushed EBITDA margins to an all-time high of 50.3 per cent in the final quarter. This operational strength allowed the company to accelerate its infrastructure rollout, adding over 3,250 new sites and expanding its fiber network to nearly 82,000 km.
“This year delivered a very strong performance across both operating and financial metrics,” said Chief Executive Officer, Sunil Taldar, adding, “Adoption of new digital technologies and AI has been pivotal in unlocking growth opportunities and driving efficiencies, enhancing customer experience through site-level network optimization and streamlined onboarding.”
Airtel’s balance sheet has significantly de-leveraged, with leverage improving to 1.8x. This financial health has translated directly into shareholder value. The Board recommended a final dividend of 4.26 cents, bringing the full-year total to 7.1 cents, a 9.2 per cent increase.
While geopolitical developments have shifted the timeline, the company remains committed to an IPO for Airtel Money in the second half of 2026.
On future investment, the firm’s Capex guidance for FY’27 has been raised to $1.1 billion, focusing on 5G readiness, home broadband, and data centers.
While the outlook remains bullish, Taldar noted that rising energy costs due to geopolitical events may create near-term margin pressure. However, the Group intends to offset these through intensified cost-management and the continued scaling of its digital infrastructure.
Telecom
Unity Bank Disburses N500m Loan Facility to Support Small Traders

Unity Bank Plc says it has disbursed over N500 million through its Shop Collateralised Facility (SHOCOF) to support small-scale traders and shop owners across Nigeria.

Unity Bank
The bank said the initiative was part of its efforts to promote Small and Medium Enterprises (SMEs) and strengthen support for operators in the informal sector.
In a statement, Unity Bank described SHOCOF as an innovative loan product designed to improve access to finance and drive financial inclusion among underserved business owners.
According to the bank, the facility was initially introduced as a targeted intervention for traders in Southeast Nigeria before expanding nationwide following strong acceptance and demand.
Under the initiative, eligible customers are allowed to use their shops as collateral to access credit, eliminating the stringent collateral requirements associated with conventional lending models.
The bank said the product leverages the commercial value and relative stability of fixed business locations to simplify access to financing for traders.
It added that the facility provides working capital support to enable beneficiaries restock goods, increase inventory turnover, improve cash flow, and respond more efficiently to market demands.
Speaking on the impact of the product, Group Head, Risk Management, Unity Bank, Mr Olusegun Oladipo, said the bank developed SHOCOF to address financing challenges faced by businesses in the informal sector.
“SHOCOF was created to address a critical gap within the small business ecosystem by providing access to credit through a structure that traders can satisfactorily meet without much ado.
“By recognising the value and stability embedded in their businesses, we have been able to support traders with the capital required to sustain and grow their operations,” he said.
Also speaking, Divisional Head, SME and Retail Banking, Unity Bank, Mrs Adenike Abimbola, said the expansion of the initiative nationwide reflected the bank’s commitment to providing practical financial solutions for small business owners.
“What started as a targeted intervention in the Southeast quickly gained momentum because the product directly addressed the realities of everyday traders,” she said.
The bank noted that more than 80 per cent of small businesses in Nigeria operate informally, with many relying on personal savings and informal borrowing due to limited access to bank credit.
It said SHOCOF was designed to bridge this financing gap by offering a lending model tailored to the operational realities of market traders and shop owners.
Unity Bank reaffirmed its commitment to supporting entrepreneurs through targeted financial products, including its Yanga account package developed for female entrepreneurs.
The bank said expanding access to capital for underserved business segments remains critical to boosting trade, strengthening local economies and driving sustainable economic growth.
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