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Smile Communications Superb Connectivity Buoys CEOs, CIOs

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((L-r) Tobe Okigbo, chief corporate services officer, Michiel Buitelaar, managing director, Ken Esenwah, general manager sales / distribution, Sudhir Chopra, chief technical officer, and Chiekezi Dozie, head, Corporate and Enterprise Sales, all of Smile Communications Nigeria Limited at Smile’s network session with CEOs and CIOs in Lagos, recently.
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Smile Communications Nigeria Limited has received accolades from corporate chieftains in Nigeria for providing unequalled 4G LTE broadband services in the country.

The corporate chieftains made up of Chief Executives as well as Chief Information and Chief Technology Officers of large and medium organisations drawn from banks, oil & gas corporations, insurance companies, e-commerce, logistics firms among others were present at an event hosted by Smile Communications and tagged “A Connected Lifestyle”.

In unison they expressed delight that, in less than three years of launching services in Nigeria, Smile has remained dependable, providing high quality of connectivity with almost zero downtime.

Mr. Michiel Buitelaar, managing director, Smile Communications Nigeria Limited, while addressing the august assembly re-emphasized that the company, with the deployment of 4G/LTE technology that runs on 800GHz spectrum, offers the best connectivity and high network availability index in the country.

Buitelaar quoted the Nigerian Communications Commission (NCC) Monthly Internet Subscribers Data which indicated that users on the country’s telecom networks increased to 83,362,814 as at February 2015, he added that Smile understands the type of broadband services Nigerians have been waiting for; even at a reduced price and has consistently provided them with excellent services.

He observed that it is a common thing among some operators that as more customers subscribe to their network, the quality depreciates, “but at Smile and after our successful start, we are working to ensure there is no such backlash to customers coming to the network. “We are prepared and working through densification of the network, where we see issues, we quickly address them. More so, we are deploying more capacity and the figure shows we are actually meeting our brand promise which is for everybody to get 6megabytes per second on download, even as the busy hours of the day. Our team has always been on its oars to meet the target and we don’t get congestions. In other words, we are ready to offer corporate organizations the kind of connectivity that will enhance their productivity”.

Buitelaar also applauded the Nigerian telecoms regulator; NCC “They have done a good job, which we are happy with. However, it extends to the general state of the economy. At the moment, there are some things that needed to be addressed for the growth of the digital economy. Digital economy will even make the people become more productive.

Fundamentally, the economy is very positive and will benefit a lot by becoming digital in the way it does business”. He added that the concept of Internet of Things (IoT) is already happening in Nigeria, “but I think businesses and individuals should be more open to it. We have a very innovative climate here. One will be amazed with the number of people, vehicles and machines hooking up and finding new ways of doing business”.

On her part, Mrs. Alero Ladipo, Smile Communications’ chief marketing officer noted that after two years in operations, the network session with CEOs, CTOs and CIOs of major firms operating in Nigeria was to alert the participants about “our service offering and how we can help reduce their costs”.

Speaking through Mr. Chiekezi Dozie, head of Corporate & Enterprises Sales Ladipo enthused; “We are the ultimate 4G/LTE Company in the country at the moment. We use 800GHz spectrum which itself offers efficiency for mobile communications. It is a pure IP network. So, we can do corporate voice, data, and can make life very simple for them. The era we are in, people are increasingly engaging in mobile communications; therefore, we have MiFis, mobile and fixed solutions to cover the whole gamut of corporate requirements.

“The testimonials are out there. Apart from the fact that our network is very fast even at reduced cost, we have had a couple of tests with some automated teller machines (ATM). We compared the network on the ATMs with machines in other networks. A normal ATM with a different connectivity provider records about 43 seconds speed on transaction. But with our network such transaction was done in 23 seconds. That’s an improvement on customer experience.  “As a technology, we know that no technology is 100 per cent proof. So, we have SLAs that ensure the services are at 99.9 assurances. Through our managed services, we monitor the networks and we have a very experienced backroom team at Smile”. She said the company will continue to roll-out services in other cities, eyeing a nation-wide service provisioning in no distant time.

Testifying about the functionality and ubiquity features of the Smile network, Mr. Muyiwa Faulkner from Guaranty Trust Bank (GTBank) Plc. said that Smile Communications represents unique network connectivity with innovation.

“It offers internet that is fast, especially when you need it. A lot of times, people don’t know the difference between good and great. I think Smile’s connectivity is great,” Faulkner said.

To Kayode Osolaja, of First Bank, “Smile has come with a difference.

Apart from the services, the customer-support (service) has been superb. They don’t keep you waiting and wailing”.

Smile Communications Nigeria Limited was founded in 2007 with the transformative objective of using the best and most innovative technologies to provide its customers with high quality, easy to use and affordable communication services.

Its vision and mission is to be the broadband provider of choice in Nigeria and enable its customers to fully benefit from the Internet world.

Smile launched West Africa’s first true 4G LTE network in Ibadan in 2013 thereby revolutionizing the way people access the Internet.

 


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FG Okays 112 as Toll-Free National Emergency Response Number

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National Economic Council (NEC) of Nigeria has officially approved 112 as the unified, toll-free national emergency number to streamline responses to security, medical, fire, and natural disasters.

FG Okays 112 as Toll-Free National Emergency Response Number

It is part of measures to strengthen Nigeria’s emergency lifeline and build a unified and coordinated national response to emergencies.

NEC also approved the establishment of a multi-agency implementation committee and programme coordination led by the Office of the Vice President and the National Communications Commission (NCC).

The approval was part of decisions taken at the 157th meeting of the NEC held virtually and chaired by Vice President Kashim Shettima.

Shettima said the 112 emergency lifeline had become necessary to prevent delay caused by bureaucratic bottlenecks, noting that what the citizens seek urgently when confronted by a natural disaster or insecurity is an urgent response and not bureaucracy.

“This is not only a technical reform. It is a test of the state’s humanity. In moments of fire, accident, robbery, medical emergency, flood, violence, or panic, citizens do not need bureaucracy.

“They need a response. They need to know one number to call, one system to trust, and one coordinated chain of action that moves quickly enough to save lives,” he stated.

He explained that while Nigeria is not beginning from zero, as the emergency number had been in existence, what is required at the moment “is coordination, adoption, standard operating procedures, public awareness, institutional ownership, and trust”.

The vice president described NEC as the nation’s economic engine room, where the federal government and the states must convert the Renewed Hope Agenda of President Bola Tinubu into practical outcomes.

 

 


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Court Order Ensures Access to Essential Airtime and Data Services for Millions of Nigerians

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The Federal High Court of Nigeria, Abuja Judicial Division, interim injunction on 24 April 2026 restraining MTN Nigeria Communications PLC and Airtel Networks Limited from suspending or interfering with Nairtime’s access to critical telecommunications platforms has helped to ensure access to essential airtime and data services for millions of Nigerians.

The Order, issued in Suit No: FHC/ABJ/CS/779/2026, prevents any disruption to essential infrastructure such as Short Codes, SMS, USSD, and billing services following a directive issued by the FCCPC that left Nigerians without a safety net.

This ruling ensures that millions of Nigerian consumers, particularly those without access to traditional banking can continue to access airtime and data on credit, services that are increasingly vital for daily communication, work, education, and digital participation.

The Court’s intervention provides policy certainty and helps preserve continuity for users who depend on these services not just for connectivity, but also as a gateway to financial inclusion and digital identity in an increasingly connected economy. The decision also reinforces the legitimacy of Nairtime’s operations, which are conducted under a valid Value-Added Service (VAS) licence issued by the Nigerian Communications Commission.

Nairtime maintains that it has consistently complied with all regulatory requirements and contractual obligations. The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.

Speaking on the development, Ms Uchenna Agbo, Chief Commercial Officer, Optasia, and Chief Executive Officer, Nairtime Nigeria Limited said: “This decision is ultimately about protecting underserved Nigerian consumers. It ensures that millions of people many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services.

“Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future. Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”

Nairtime Nigeria reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence.

The company emphasized that it shares the broader consumer protection objectives of the Federal Government and remains committed to constructive engagement with regulators and industry partners.

She added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day. We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”

Optasia, which listed on the Johannesburg Stock Exchange in late 2025, was founded in Nigeria 14 years ago and provides the infrastructure layer that connects mobile network operators and banks to millions of underserved customers.

Through its global partnerships with 50 distribution partners and 17 financial institutions —including some of Africa’s largest mobile network operators (MNOs) and tier-one banks — the platform leverages proprietary AI which processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.

Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer terms and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.


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Meta Shares Crash 10% on AI Spending Fears as Google Soars 6%

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Shares of Meta Platforms plunged nearly 10 per cent at Wall Street’s opening on Thursday, April 30, contrasting sharply with a more than six per cent surge in Google-parent Alphabet’s stock.

Meta Shares Crash 10% on AI Spending Fears as Google Soars 6%

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The split performance underscores investor differentiation among Big Tech firms’ aggressive artificial intelligence spending strategies.

Alphabet led the quarterly earnings pack, with investors cheering its AI pivot and strong results across divisions, reporting 62.6 billion dollars profit on nearly 110 billion dollars revenue that beat expectations.

Meta, however, rattled markets by hiking capital spending by 10 billion dollars to 125-145 billion dollars—mostly for data centres—to chase “superintelligence,” with quarterly expenses hitting 33.4 billion dollars.

Unlike Alphabet, Amazon or Microsoft, which offset AI costs via cloud sales, Meta lacks immediate revenue from its investments.

Amazon and Microsoft shares dipped two per cent and 3.7 per cent respectively amid concerns over returns on infrastructure outlays.

Broader indices held steady: Dow Jones rose 0.8 per cent to 49,241 points, S&P 500 gained 0.2 per cent to 7,151, while Nasdaq stayed flat at 24,665.

Meta last week announced 8,000 job cuts and 6,000 unfilled roles to curb costs for AI goals, but Wall Street questions the spending scale.


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