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Challenges of Last mile Infrastructure in Service Delivery

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Challenges of Last mile Infrastructure in Service Delivery
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One of the major obstacles to Telecommunications service delivery in the country is absence of last mile infrastructure required to deliver services to consumers of these services at their respective homes and offices.

Last mile infrastructure is that transmission infrastructure telecommunications operators used to deliver services to potential subscribers at their domains. Basically, infrastructure required in this regard includes optic fibre and microwave.

The need for effective transmission infrastructure especially fibre optic which is seen as being reliable become necessary in view of developments in the industry, which is geared towards improving quality of service as well as reduces cost of services to operators and subscribers. For instance, operators have before now relied heavily on satellite communications for their bandwidth requirement as against undersea cable because of unreliability of Sat-3 which then was the only in its category, but, now there are several alternative especially in the undersea cable, where we have Glo 1 and MainOne cable and awaited West Africa Cable System (WACS). The coming of these two telecommunications infrastructure has to a great deal drive down cost of bandwidth. Nigeria CommunicationsWeek investigation revealed that one mega byte per second bandwidth sold for $800 now goes for as low as $300 which is more than 100% reduction. This reduction can only be enjoyed by subscribers of telecommunications services if the needed infrastructure to deliver services to end users are available, in this case last mile fibre optics. But it is not readily available. Nigeria CommunicationsWeek gathered that all undersea cable infrastructure lands at the shores of Lagos and need to extend to different operators’ network switches and to transport this infrastructure from Lagos Island to Mainland area of Lagos will cost an operator $600 per one mega byte if it is to lease fibre optic from another operator that has it.

More so, the absence of this facility forced them to largely adopt microwave and satellite technology, few years ago, over 80 percent of telephone access in the country was rendered through satellite technology. Experts have noted that quality of service delivered using microwave technology is often times affected by atmospheric condition, making the technology not suitable for reliable service delivery compared to fibre optic cable also known as terrestrial infrastructure. But today, this scenario is fast changing as operators are now deploying fibre optic transmission network to improve on their service quality. But more work is still needed in this regard.

A fibre optic cable is made from a glass cladding that (due to its lower refractive index) reflects ‘escaping’ light back into the core, resulting in the light being guided along the fibre.

Currently, the growth and potential earning accruable from telecommunications services in Nigeria economy is comparable to other markets in the world, and the current rate of network growth across the country is impressive.

Quite a number of global technology corporations are extending their operations to Nigeria with multiplier effect on the economy, and international trade between us and other countries of the world.

However, it is encouraging to note that despite the rapid growth of telecommunications in the country, there is still a great opportunity for further growth and even development, as Nigeria being the most populous country in Africa, has an estimated addressable telecommunications market of 100 million subscribers presently. In view of the country’s landscape, she remains major market for long distance network operators due to increasing demand for multi-service, such as voice, data, video as well as rural telephony access.

Experience has shown that in order for predominantly mobile operators to improve on their quality of service, as well as capture multi-service segment of the market, they must invest in fibre optic backbone.

Efforts in this regard
The absence of terrestrial infrastructure in the telecommunication industry is being felt in all service deliveries. For instance, in direct-to-home satellite television broadcasting, it is a common occurrence for service to be disrupted each time it rains, more so, the hope of offering broadband internet service cannot be realized without a fibre optic infrastructure, its absence is responsible for the narrow band services rendered by operators in the sector.

It is against this backdrop that telecommunications giant; Globacom initiated its fibre optic ring project across the country. So far, it has completed Abuja to Kano, Minna, Enugu, Owerri, Uyo among others even as works on the last link between Lagos and Benin has reached advance stage.

Nigeria Telecommunications Limited (Nitel) has fibre optic ring that is not being used probably because of the monopolistic tendencies of the moribund company, which resulted in the federal government parastatal’s refusal to lease out the infrastructure to GSM operators that requested for it during their early roll out plan.
This however led to them embarking on similar project. MTN in order to meet the growing high-capacity transport and connectivity needs of the industry has almost completed a world-class quality Metropolitan Area Fibre Networks in Ibadan, Kano, Warri, and Aba. When completed, it will support anticipated voice, data and video growth in these cities by providing superior transmission capacity, reliability, robustness and quality service. This is in addition to 3,885km of fibre optic backbone networks popularly referred to as ‘Blaze’ network. Blaze was implemented in four phases, namely: Phases 1 and 2 southern and eastern rings with a total of 2,422km. Phase 3, Northern ring with a total span of 1,116km, Phase 4 Niger Delta with a total span of 347km. MTN is leveraging on this infrastructure to provide connectivity of some commercial banks as well as Central Bank of Nigeria.

Zain is not left out in this effort to improve service through effective transmission infrastructure of fibre optic. The company having taken delivery of its first fibre optic project 4,000km from Nokia Siemans has awarded another contract to the same company for the expansion of its existing 4,000km nationwide fiber backbone network by a further 6,000km.

Zain Nigeria, explained that the aim of the project is to create wide capacity for Nigeria’s growing number of customers demanding high quality broadband services by deploying self owned fiber.

Zain awarded the original project in November 2007, but Nokia Siemens Networks speed up the project’s preliminary deadline of June 2009, and completed Phase 1 of the project by end February. This phase 2 of the project has been completed.

In essence, Nigeria will begin to witness emergence of an improved and unlimited telecom services, massive expansion of networks and benefits or their existing market goodwill, and a significant increase in the demand for multi-service.

The market will begin to offer bundled services, as costs come down. The competition between wireless and wired line services would begin to grow.

Impact
Gbenga Adebayo, chief executive officer, Communications Network support service, said that aside improved transmission of voice call, data and video occasion by the expansion of fibre optic by telcos, there will be emergence of wired services. He said wired line services offer multi-service at very affordable rate without compromise on quality. According to him, the fixed nature of the service of wired line, provide for a long tern relationship between operators of the service and their customer. He said that, market research has shown that in the urban areas, a large number of residential customers have a higher retention of their fixed lines with better quality than mobile services.

Deolu Ogunbanjo, president of National Association of Telecommunications subscribers of Nigeria (Natcomms) said that transmission of telecommunication services via microwave contributes to poor quality of service being experienced by subscribers of telecom services, and that with a shift to more effective transmission by fibre optic backbone, Nigeria subscribers will begin to witness unmatched service delivery especially in video, and data service.

It is a known fact that challenges for wired network operators in the country range from the difficulty in infrastructure deployment, right of way approval processes, and unwillingness of operators to co-share ducts among others. But as these are gradually being addressed through the growing of national fibre optic transmission backbone, Nigerians are expecting the emergence of wired line services as telecommunications development is moving to the next level of value added which ultimately required bandwidth.


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Why Econet Wireless is Switching to VFEX

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After nearly 30 years on the Zimbabwe Stock Exchange (ZSE), Econet Wireless, the country’s biggest technology company, is preparing to leave the bourse and move its property and infrastructure assets to the US dollar-based Victoria Falls Stock Exchange (VFEX).

Why Econet Wireless is Switching to VFEX

Econet plans to spin off its towers, property and power installations into a new company, Econet InfraCo, which will be listed on the VFEX. Its mobile network operator business will be delisted from the ZSE.

Econet believes the market has failed to properly value its business and its assets. At the time Econet first released a cautionary on December 3, its market capitalisation was the equivalent of US$628 million.

A rally over the past days has lifted it to a market capitalisation – the number of shares times the share price – to around US$1 billion.

“For the last several years, the company has traded at a significant discount to its peers across Africa which trade at 6 – 8x EV/EBITDA.

“These peers have all already separated and realised value from their tower infrastructure whereas the company still owns its tower and other passive infrastructure which the company has now housed under a separate infrastructure company to be listed on the Victoria Falls Stock Exchange,” Econet said.

Econet will keep 70% of Econet InfraCo, with up to 30% used to settle an offer to shareholders who do not wish to remain invested.

The company argues that infrastructure assets are better suited to the VFEX, which trades in US dollars and attracts investors familiar with property and long-term infrastructure.

“Unlike the mobile network operator business in Zimbabwe, infrastructure assets represent a different class of investment, one that is better understood and valued within USD-based property and infrastructure markets.

“This is demonstrated by the higher Price-to-Earnings multiples at which listed real estate and infrastructure companies trade on the VFEX,” the company said.

Econet dominates Zimbabwe’s mobile market, with 88% of voice traffic, 82% of data usage and 73% of all subscribers. It has built the largest portfolio of telecoms assets.

By the end of the second quarter, it had 234 5G sites, 1,700 LTE sites, 1,900 3G towers and 2,860 2G locations.

In the half-year to August alone, it added 27 new 2G–4G sites and 100 new 5G sites.

In addition to these locations, Econet also holds other properties and power assets, including solar installations, Tesla batteries and generators.

The move follows a well-established trend in Africa.

MTN and Airtel Africa sold towers in Nigeria, Ghana, Uganda and Kenya to independent operators like IHS Towers and Helios Towers. Vodacom, Orange and Telkom South Africa have also carved out tower units through sale-and-leaseback deals.

Credit: Newsday


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Qualcomm Completes Third Edition of Make in Africa Startup Mentorship Program

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Qualcomm Technologies Inc. has announced the successful completion of its third annual Make in Africa (QMIA) Startup Mentorship Program, marked by the virtual Make in Africa Finale 2025. The initiative underscores Qualcomm’s long-term commitment to fostering Africa’s vibrant innovation ecosystem through the broader Qualcomm Africa Innovation Platform.

Highlights:

  • The 2025 Qualcomm Make in Africa program supported ten innovative startups from Kenya, Tunisia, Nigeria, Benin and Senegal, each addressing local challenges by developing tech-enabled solutions across critical sectors such as healthcare, sustainable agriculture, climate resilience and mobility.
  • This year, the program attracted more than 400 applications from 19 countries, showcasing remarkable talent across the continent.
  • Farmer Lifeline, of Kenya, was announced as the 2025 Wireless Reach Social Impact Fund winner, recognizing its impactful use of wireless technology.
  • Applications for Qualcomm Make in Africa 2026 are now open. Applicants can visit the Qualcomm website to apply.

As a flagship initiative of Qualcomm, the equity-free program shines a spotlight on the creativity and drive of African founders leveraging advanced technologies such as AI, 4G/5G, robotics, connectivity and IoT to address pressing real-world challenges.

Now in its third year, the program remains steadfast in its mission to accelerate early-stage technology startups by providing tailored mentorship, targeted business coaching, expert engineering consultation and comprehensive intellectual property protection guidance – exemplified by resources such as Qualcomm’s L2Pro Africa training. This holistic support empowers founders to transform their visionary ideas into sustainable, market-ready solutions.

“This year’s cohort has demonstrated incredible ingenuity, transforming complex challenges into scalable, tech-driven solutions that will drive social and economic impact across the continent,” said Elizabeth Migwalla, Vice President International Government Affairs, Qualcomm Incorporated.

“Innovation is the driving force behind Africa’s future, and this year’s startups are a brilliant demonstration of that. The African Telecommunications Union (ATU) is proud to partner with Qualcomm for the Make in Africa 2025 program,” said John Omo, Secretary General of the ATU. “We are working to harmonize spectrum management policies, regional standards, and open data practices, but we know that true progress relies on large-scale support. That’s why we call on governments, universities, investors, and industry to support these initiatives – and any endeavor that places African ingenuity at the forefront.”

The 2025 cohort includes the following groundbreaking startups:

  • Aframend (Nigeria): Uses AI to explore African medicinal plants for new drug discovery and aims to turn local remedies into safe, affordable treatments for diseases.
  • AmalXR (Tunisia): Offers AI-powered virtual rehabilitation sessions on everyday devices, enabling easy patient and clinician progress tracking.
  • Archeos (Benin): Automates fish farming with solar-powered sensors and feeders, providing real-time data on water quality and feeding levels for improved fish health.
  • ClimatrixAI (Nigeria): Installs connected weather and flood stations with an AI platform to forecast street-by-street risk, enhancing early warnings and disaster response for local communities.
  • Ecobees (Tunisia): Builds smart hive monitors and a digital platform for real-time insights into beehive-health, to protect bees and crops that depend on them.
  • Edulytics (Senegal): Applies AI on handheld ultrasound devices for early detection of liver disease, aiming to make this special screening widely accessible.
  • Farmer Lifeline (Kenya): Deploys small, solar-powered devices that scan fields for pests and diseases and send alerts straight to farmers’ phones to protect crops.
  • Pollen Patrollers (Kenya): A women-led agritech startup using connected hive technology and AI to keep bee colonies healthy.
  • Solar Freeze (Kenya): Provides solar-powered cold rooms with remote monitoring enabling farmers to keep fruits and vegetables fresh and increase earnings.
  • Pixii Motors (Tunisia): Designs electric scooters with smart batteries that can be swapped in and out at local stations, aiming to revolutionize urban mobility.

Wireless Reach Social Impact Fund Winner 

Kenyan innovator, Farmer Lifeline, was announced as the winner of the 2025 Wireless Reach Social Impact Fund. The fund, sponsored by Qualcomm® Wireless Reach™ Initiative, champions the innovative use of wireless connectivity to address pressing community. As the winner, Farmer Lifeline will receive dedicated funding and tailored technical support to scale its groundbreaking solution.

“Farmer Lifeline stood out with its innovative small solar-powered devices that scan fields to detect pests and diseases. This technology enables local farmers to effectively protect their crops, significantly increase yields, and improve food security”, stated Erica Ciaraldi, Vice President, Wireless Reach, Qualcomm Incorporated.

“Their visionary approach and dedication to agricultural resilience have positioned them as leaders in their field. They are driving meaningful change for smallholder farmers and inspiring others across the continent. This fund will empower them to scale their impact further, enabling broader reach and deeper influence across Africa and the world.”

In recognition of the groundbreaking innovations demonstrated by all finalists, each will receive stipends designed to accelerate their growth, support strategic development and safeguard their intellectual property. This comprehensive support underscores Qualcomm’s commitment to fostering innovation and ensuring these visionary projects can thrive sustainably.

Looking ahead: Launch of Qualcomm Make in Africa Startup Mentorship Program 2026

Building on the significant success of previous years, Qualcomm is excited to launch the fourth year of the program in 2026.

Applications for the 2026 Qualcomm Make in Africa cohort can be found at the Qualcomm website.


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Fynd Expands Global Footprint, Adds Africa With Surtee Group Partnership

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Fynd, an AI-native retail technology platform backed by Reliance Retail Ventures Limited, today announced its official expansion into South Africa, onboarding Surtee Group – one of the region’s most established luxury and fashion retailers – as its first strategic customer in the market. This milestone marks a pivotal moment for African retail, as legacy brands begin embracing digital transformation to meet the demands of a rapidly evolving consumer landscape.

Fynd Expands Global Footprint, Adds Africa With Surtee Group Partnership

Fynd

Fynd’s entry into Africa reflects its commitment to enabling digital transformation in high-growth retail markets worldwide. The move also comes at a turning point when South Africa’s e-commerce sector is projected to exceed R130 billion ($7.48 billion) in 2025, capturing nearly 10% of total retail sales – a fourfold increase since 2020.

According to Statista, South Africa is expected to have 11.7 million e-commerce users in 2025, with projections reaching 21.5 million by 2029. This growth is being driven by rising internet penetration, mobile-first shopping behaviour, and increasing trust in digital platforms. To meet rising consumer expectations, businesses are investing in AI and unified commerce platforms. Fynd’s scalable, AI-native stack is built to support this shift, enabling agility, personalisation, and operational efficiency.

“South Africa’s retail landscape is evolving fast,” said Ronak Modi, Chief Business Officer – Global at Fynd. “Consumers expect seamless, personalised experiences across every channel, and retailers need agile, intelligent infrastructure to keep up. Our platform is built to unify disconnected systems, speed up fulfilment, and elevate customer engagement; all without adding operational complexity.”

“South Africa is an exciting addition to our global footprint. The market is digitally ambitious, brand-forward, and ready for intelligent commerce infrastructure. Our goal is to help local retailers unify siloed systems, personalise engagement, and accelerate fulfilment without adding complexity.”

Surtee Group operates 94 boutiques and 2 e-commerce sites, comprising the multi-branded stores Levisons and the mono-brand boutiques, namely, Giorgio Armani, Michael Kors, Lacoste, Hugo Boss, VERSACE, TOD’S, Salvatore Ferragamo, Versace Jeans Couture, Emporio Armani, Burberry, Jimmy Choo, Luminance, Paul Smith, Coach, and Armani Exchange. They will implement Fynd’s unified commerce stack, including Storefronts, Order Management System (OMS), Warehouse Management System (WMS), and Clienteling tools to connect in-store and online operations, streamline inventory visibility, and launch brand-specific ecommerce storefronts across its brand portfolio.

While online retail continues to surge, offline sales still represent the vast majority of revenue for retailers in the country. Fynd will enable Surtee Group to unify its offline inventory online, power ship-from-store capabilities, and improve both margins and sell-throughs. Additionally, products like Clienteling will empower in-store teams to engage customers better and drive incremental sales through personalised recommendations and seamless omnichannel experiences.

Fynd’s entry into the market is designed to meet this demand. Its AI-native platform enables real-time stock visibility, ship-from-store capabilities, dark store orchestration, and intelligent customer engagement all within a single scalable solution.

As part of its digital transformation roadmap, Surtee Group aims to consolidate its leadership in luxury and fashion retail while expanding into e-commerce and improving omnichannel agility.

“We were looking for a partner who understood both the technical and strategic dimensions of unified commerce,” said a Surtee Group spokesperson. “Fynd stood out for their proven scalability, consultative approach, and deep experience with global fashion brands, many of which align with our portfolio. Their unified stack enables us to modernise operations while building a connected, brand-first customer experience.”

Fynd has already scaled across India, the GCC, and Southeast Asia, and now adds Africa to its regional presence. With Surtee Group leading the transformation, Fynd is positioned to play a key role in powering unified commerce adoption across South Africa’s growing digital economy.


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