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Expert Tasks Loss Adjusters on Training, Status Enhancement

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As insurance business in Nigeria grows, industry watchers have opined that the loss adjusting arm of the industry is not growing at a corresponding rate. Of significant importance is that not many people seem to know the role of loss adjusters in insurance. While some have blamed this on lack of awareness brought about by the industry lukewarmness, others believe that this arm of business has chosen to hide at the back of the insurance industry instead of correspondingly creating its image enhancing platform. Who is a loss adjuster and what role does he play in the insurance business?  Industry watchers say the loss adjusting profession is in a state of flux. According to expert opinion, the market, as with other areas of insurance, is characterised by a shortage of candidates to fill the available pool of loss adjusting jobs.
Loss adjusting as a profession has always been viewed as contractors, but the lack of availability of quality permanent candidates has brought about a situation where employers are hiring a more diverse workforce, including older loss adjusters and those loss adjusters who want to work more flexible hours. Having loss adjusters in close proximity is the main priority of claims managers.  The result is that there is a shortfall in the number of adjusters expected to cope with the renewed pace of the insurance companies especially after the recapitaliszation of the insurance industry.
Nigeria has been growing at the same pace with insurance. So since the general impression is that insurance has had it rough in terms of acceptability, loss adjusting therefore cannot be any better. However, due to the cyclical nature of loss adjusters workloads, there are periods where firms are not as frantic about anlarging the horizon by taking in more loss adjusters.The market has experienced skills shortages, especially within specialist and property claims.
Succintly put, the Nigerian loss adjusting market is characterised general lack of qualified loss adjusters and this has also been the case in other areas of insurance such as underwriting jobs. Employers across the country seek smart, personable, customer service-focused individuals but identifying this mix of skills is not always easy. For some insurance firms, investment in training is more crucial than ever.
Increasingly, employers within the insurance industry are training candidates from diverse backgrounds such as engineering, surveying and accountancy. This provides a pool of talent that can be deployed across businesses. As the boundaries between financial services companies become less defined, more candidates are moving to and from broking jobs, insurance and loss adjusting segments of the industry.
More than before, there is renewed need to entice new entrants into the loss adjusting profession to cope with the projected business explosion which may result from the operators determination to join in the fast-moving global insurance train.  But in an attempt to attract candidates into it, employers are offering structured training programmes and benefits such as flexitime and generous bonuses in response to candidates demanding security, exposure to more sophisticated markets and the ability to fulfil their career aspirations.
Concerned industry watchers have therefore tasked the leadership of Institute of Loss Adjusters of Nigweria,(ILAN), on the need to redouble their efforts by taking campains to the higher institutions as well as intensifying training programmes with a view to enhancing the profession. This becomes more so as the insurance industry in Nigeria is beginning to enjoy a measure of acceptability from the insuring public. With a good platform, professionals in other business areas may be attracted into loss adjusting as a career.
Commercial adjusters have to be qualified to cope with emerging trends which makes training a necessity. Following the market they serve, loss adjusting business is increasingly becoming more flexible. The role of Loss Adjusting firms is expected to evolve into claims solutions companies as it cannot be detached from insurance. Expectedly therefore, mergers and acquisitions, either by insurers or other outsourcing firms cannot be ruled out, a situation that will further consolidate the market.

 

 


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Xenophobic Attacks: Anonymous Nigeria Threatens to Leak South African Stolen Data

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Anonymous Nigeria, hacktivism, known for launching coordinated cyberattacks and protests in support of socio-political movements, has threatened to leak stolen South African government data unless its demands were met.

Xenophobic Attacks: Anonymous Nigeria Threatens to Leak South African Stolen Data

The group, called for the department to stop xenophobic attacks on Nigerians in South Africa, or it will expose the data.

“They call themselves correctional services, but they can’t correct the citizens. What a shame,” the group said in its Telegram channel, MyBroadband reported.

“They killed a lot of Nigerians while the so-called correctional services watched and the ministry of justice.”

It is immediately know if Anonymous Nigeria is affiliated to Nullsec Nigeria.

But in a post on a hacker forum, Nullsec Nigeria included a link showcasing an example of data stolen from the department.

It included two bid invitation notices, bid results, a copy of the bids received, and a notice of a bid awarded in various formats.

“We’ll expose all your evil deeds for the world to see, unless this attack stops. But if not, we’ll leak everything they got,” Nullsec Nigeria said.

“Unless the government of South Africa ends these xenophobic attacks on Nigeria, we’ll expose everything about you, your evil deeds will be exposed, and the world shall know.”

MyBroadband asked the Department of Correctional Services about the claimed breach and Nullsec Nigeria’s demands, but it did not immediately respond to our questions.

Nullsec Nigeria also claimed responsibility for breaching several other entities in South Africa, while responding to an X post about its OpSouthAfrica campaign in its Telegram channel.

“I wanna express something here. I saw a report on the #OpSouthAfrica hack by Nullsec Nigeria, but it was stolen by another person,” it said. “Tag the real breachers next time.”

In a separate thread on the hacker forum, Nullsec Nigeria also claimed responsibility for breaching the Ephraim Mogale Local Municipality’s systems.

It claimed to have hacked the local government’s website and threatened to expose “everything you got for others to see how heartless you are. You killed mothers, brothers, students.”

Nullsec Nigeria said the breach and the threats were in response to the xenophobic attacks on and killing of Nigerians and the South African government’s supposed silence on the issue.

“These attacks are still going on in the dark, and we’ll expose them all. If the South African government doesn’t act first, the whole of South Africa will suffer,” it said.

“This is just a wave. These documents are about 11GB, but we decided to pull just this one.”

Its post included two images: one for a public hearing and another, a handwritten tender document for the appointment of an insurance service provider.

It also included a link to several other documents, including an old annual report, council resolutions, financial statements, and various other notices.

The Nigerian Government recently announced plans to bring citizens back to the country from South Africa after violent protests over foreign nationals in the country erupted earlier in May.

President Cyril Ramaphosa condemned the protests and criminal acts directed at foreign nationals in his From the Desk of The President weekly newsletter on 11 May 2026.

He emphasised the recent demonstrations and attacks did not represent the views of the South African people, nor the government’s policy.

“These are the acts of opportunists who are exploiting the legitimate grievances, particularly those of the poor, under the false guise of ‘community activism’,” The President said.

“Some of these people are assuming functions that only state officials are permitted to perform, including stopping people to check identification and conducting searches of private property.”

He added that such lawlessness would not be tolerated, regardless of who the perpetrators or victims were.


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World Bank Blocks Social Media Comments from Nigerians over Loan Backlash

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World Bank has restricted comments on its Instagram page after thousands of Nigerians flooded the platform begging them to stop lending money to Nigeria.

World Bank Blocks Social Media Comments from Nigerians over Loan Backlash

The protest erupted after reports that President Bola Ahmed Tinubu is seeking a fresh $1.25 billion dollar loan for approval on June 26.

Some Nigerians asked the World Bank to provide more details about the purpose of the loan and how the funds would be managed.

Others said the country should reduce dependence on foreign loans and focus on improving local revenue.

The federal government has continued to defend its borrowing plans.

Officials say the funds will support economic reforms, development projects and efforts to strengthen the economy.

Nigeria remains one of the major borrowers from the World Bank in Africa, with different administrations securing loans over the years for infrastructure, social programmes and economic support.


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Lagos Plans New Cybersecurity Centre

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The Lagos State Government plans to establish a Cybersecurity Operations Centre to strengthen protection of government systems, digital services and citizen data amid rising cyber threats linked to the city’s expanding digital economy.

Tunbosun Alake, Lagos commissioner for innovation, science and technology, said the centre would help secure the infrastructure supporting online payments, e-government services, cloud platforms and technology-driven business operations across the state.

According to Alake, the facility will monitor, detect and respond to cyber threats targeting government networks, digital transactions and sensitive public data.

The move comes as Lagos accelerates its smart city agenda through investments in broadband infrastructure, digital identity systems and automated public services.

Alake said Lagos had already deployed 109 Data Protection Officers across Ministries, Departments and Agencies, which he described as the highest number among Nigerian states, to strengthen compliance with data protection regulations.

Alongside the proposed cybersecurity centre, the state also launched the Lagos Campus Network Upgrade project aimed at improving digital infrastructure within the public sector.

The upgrade is expected to improve network performance, automate internal government processes and enhance digital engagement with residents. The cybersecurity initiative follows the release of Lagos State’s cybersecurity guidelines in April.

The framework recommends measures including multi-factor authentication, vulnerability testing, encrypted backups and tighter endpoint security controls.

The guidelines align with Nigeria’s Cybercrime Act 2024, the Nigeria Data Protection Act 2023 and the National Cybersecurity Policy and Strategy 2021.

 


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