Telecom
Nigeria Tech: After Omobola Comes Shittu (Who?)

After the long delay in announcing his ministers, we all waited with great anticipation for who President Buhari will appoint to replace Omobola Johnson as minister for Comminucation Technology.
Omobola had been appointed the pioneer minister of this ministry by the last administration and stayed in the post for about 3 years.
During that period , she had left no one in doubt that she understood what it required to build a tech ecosystem for Nigeria that will rival any other rindustry in the country.
At every encounter, she tried to rally the tech industry to stand up and be counted as one of the biggest contributors to Nigerian GDP.
She was knowledgeable and articulate. And humble about it.
I believe that the industry responded to her and suddenly, the idea of a viable tech ecosystem not necessarily dominated by the telecoms industry started becoming a reality.
Yaba tech hub started becoming a name across Africa as one of the hotbeds of tech innovation.
Venture capital companies started looking for deals to be made in Nigeria . ecommerce took off . Tech hubs, accelerators started popping up, with new tech entrepreneurs minted daily and some getting funding.
And there were signs that a real momentum was building for the tech industry to explode. Similar to what happened to Nollywood and the music industry. But this time, bigger and more orderly.
And better funded , following the models that have worked in several countries with Silicon Valley as the poster child for the world.
She was not solely responsible for this. But she was an apostle and avid supporter. And she put her money where her mouth was.
Then came the end of the Jonathan administration in May. I think it was too soon to see her go. So when the time came for a new minister to be announced, I guess the industry was high in anticipation that whoever succeeded her must be someone who understood the tremendous work that had been done and would continue the legacy.
When Mr Adebayo Shittu a, politician and a legal practitioner was announced as replacement, the first thing that came to my mind was Shittu who? And being in tech, I am sure most of us went to the net to Google him to find out his background and pedigree.
We did see a politician with pedigree. But with little or no tech credentials. That’s been a source of uneasy silence in the industry.
I have nothing against Mr Shittu and I am sure he is a brilliant lawyer and politician. But the industry fought to have a special ministry designated for her because of the nature of technology and its capacilty to impact the society.
And like health and legal professions where industry professionals run such ministries, we thought that it made sense to have industry experts from the tech ecosystem to guide the fairly new ministry.
I remember long ago when a pharmacist was named the Minister for Health. The heath industry was up in arms against the Minister , one of the best Pharmacists in the country then and a member of the health industry. But no.
Doctors , the more powerful in the ministry would not have a pharmacist heading their ministry. And lawyers? Can I ever aspire to be Minister of Justice in Nigeria?
So you can imagine the uneasy silence in the industry since the announcement was made.
Unfortunately, the industry does not have the noisemaking capacity of the legal or medical profession to lay a siege on the presidency and demand that “justice’ be done.
And our lobbying ability is very limited. Tech people in Nigeria are just cobbling an industry together and lack the age long experience of the more mature industries like lawyers and doctors .
But its necessary that we learn fast to protect the industry that will increasing be relevant in which ever direction the Nigerian economy wants to go.
Anyway, we have Mr Shittu. All we can do I guess is to welcome him.
And pray he has the appetite to quickly learn about the industry and take on from where Omobola left. There is a lot that needs to be done. And I will mention a few.
As Nigeria grapples with the challenges of sub $40 oil, Tech is one of the best options for diversifying the economy.
But for that to happen, there is a lot that needs to be done to create the industry that will create wealth and employment.
The ministry should continue to catalyze this. Chief among them is the financial system that funds tech companies and startups. From angel investors to venture capital companies.
As at today, startups in tech will not get funding from banks and your normal financial institutions.
And intervention funds do not list tech as one of the areas they cover. This has to stop. We fund textile. We fund mining. We fund manufacturing and agriculture. We are even funding Nollywood.
So why not Technology ? The ministry needs to help create the structures for more funding to both early stage tech companies and the matured one to help them scale and create wealth and employment
The tech industry has two main subsectors, the ‘ bigger’ and better funded telecoms industry and the less funded IT industry.
It is the less funded IT though that has the capacity for mass impact. The telecoms industry is developed and maturing. It has very few players and while its influence on the economy is huge, its capacity for really creating entrepreneurs ands wealth is limited. How many people does MTN employ?
And how many entrepreneurs has the telecommunication industry produced? Compare that to Jumia or Konga and their competitors, after only a few years.
Omobola understood this and spent as much time in Yaba as possible, trying to pull up the IT industry to compete with telecoms. I hope the the new Minister will follow the same path.
In the last two months, two issues that relate to Tech have dominated the headlines. The first is the $5.2b fine imposed on MTN.
The seconds is the TSA/Remitta issue. What is the minister’s take on both? The tech industry is local but with an international influence.
The few investments we have seen in startups and the telecoms industry are mostly from international players. How will the fine on MTN affect international VCs and private equity companies who provide the funds that drive the growth in the industry?
Is the Minister as a lawyer going to focus on the legal side of the argument or the business side?Are we going to see more regulation in the industry? Or less?
In concluding, I suggest the industry quickly sit down with the minister .
Not on merry go round courtesy calls but on serious discussions around the future of the industry and how the industry can help Nigeria diversity the economy.
There is a lot that can be done to help Nigeria out of the current economic crisis and I believe tech will play a big role. The hub of the industry is in Lagos.
We must invite him to come take a look at what we are doing and let him tell us how he can play his part.
It is not going to be an easy task for him to run a ministry that supervises technology, a queer industry dominated in most climes by young upstarts who think they will change the world. And some do. I wish him luck and assure him that if he is willing, he will get the support he needs.
And for the future, the industry should start getting interested in how it is governed at the highest level. And should let the country know that it has competent people who can man the ministry and protect the interest of the practitioners.
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
Telecom
FG Moves to Strengthen Cybersecurity Coordination as NDPC Probes Alleged Data Breach

Federal Government has announced plans to deepen collaboration with private sector players and other stakeholders in a bid to strengthen Nigeria’s cybersecurity architecture and response systems.

NDPC
Minister of Communications, Innovation and Digital Economy, Bosun Tijani, disclosed this in a recent press statement, noting that the government is considering the establishment of a Cybersecurity Coordination Council.
According to the minister, the proposed council is aimed at enhancing national cyber resilience and ensuring a more coordinated response to emerging cyber threats across public and private institutions.
Tijani emphasised that cybersecurity must be treated as a collective responsibility involving government, industry, and civil society.
“Cybersecurity is a shared national responsibility. Protecting Nigeria’s digital economy requires strong partnerships, trusted collaboration, and collective vigilance across government, industry, and civil society,” he said.
He added that through sustained collaboration, Nigeria would strengthen its capacity to detect cyber threats early, respond effectively, and build a resilient and trusted digital ecosystem.
The minister also called for increased stakeholder participation in shaping a sustainable, partnership-driven cybersecurity framework capable of deterring cybercriminal activities and safeguarding citizens, businesses, and critical digital infrastructure.
Meanwhile, the Nigeria Data Protection Commission (NDPC) has commenced an investigation into an alleged data breach involving Remita Payment Services Ltd., Sterling Bank, and other entities.
In a statement signed by its Head of Legal, Enforcement and Regulations, Babatunde Bamigboye, the commission said notices of investigation were issued to relevant parties on April 1, 2026.
The NDPC noted that affected organisations and individuals are currently providing information to aid its inquiry into the incident.
“The aim of the investigation is to ensure that data subjects are protected with appropriate technical and organisational measures,” the statement read.
It added that the probe would examine the types of personal data involved, the scope and nature of the alleged breach, potential risks to data subjects, and mitigation steps taken where breaches are confirmed.
The commission further disclosed that its National Commissioner and Chief Executive Officer, Vincent Olatunji, has directed a broader review of organisations operating digital payment systems.
According to the NDPC, entities found to be non-compliant with provisions of the Nigeria Data Protection Act, 2023, particularly regarding technical and organisational safeguards, would be scrutinised as part of efforts to maintain the integrity of the nation’s data protection ecosystem.
Telecom
Bharti Airtel Crosses 650m Users

Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.

“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.
Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”
He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.
Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.
Its mobile money platform, Airtel Money reached more than 52 million customers.
Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.
With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.
E-Financial2 days agoCBN, Banks, Fintechs Launch PSPC to Boost Nigeria’s Payment System
News2 days agoNITDA Strengthens Collaboration with NIPSS to Drive Digital Innovation, Orange Economy Growth
General News2 days agoFG, Others Say Nigeria Wastes 38m Tonnes of Food Annually
E-Financial2 days agoCycleFlow, IFC Launch Supply Chain Finance Platform in Nigeria
E-Financial2 days agoAnchor Gets Nigerian, Canadian Licences as Transactions Crosses $2.5Bn
E-Financial2 days agoEcobank Assures of Seamless Easter Banking Services
News2 days agoNRS Takes Over Mineral Royalties Collection Under New Tax Laws
E-Financial2 days agoN4.65 Trillion in the Vault, but is the Real Economy Locked Out?













