Telecom
The Way Forward for CDMA in Nigeria

Akin wove his way through the bustling Lagos traffic and finally arrived at the client’s office for the scheduled debrief session just 10 minutes ahead of time.
He hoped to use the few spare minutes he had to do some due diligence to the project at hand and proffer some tips to the client on the mode of execution during the meeting.
He brought out his USB device to surf the internet only to discover there was still no internet connection. Few weeks ago, it was announced that his internet provider had been acquired by a giant GSM operator, he thought that meant the services could be spread to a wider coverage area as he usually had limited coverage when he travelled out of town.
He had subscribed for the annual plan as he had been doing for the past three years and it helped to ensure stability for his consulting business which depended largely on internet access.
He would have to tether his phone and use his GSM phone internet connection which bills him for every kilobyte and has proved to be a very expensive option.
Akin and several other young people like him across Nigeria who have active subscriptions on their CDMA network have been left to wonder if the news of their provider’s acquisition means a sudden termination to their services or if the discourse on the total dearth of CDMA in the country is one to believe.
CDMA which stands for Code Division Multiple Access is a mobile communication technology where several transmitters can send information simultaneously over a single communication channel.
CDMA uses spread spectrum technology allowing many users to occupy the same space time and frequency allocations in a given band/space.
CDMA has been globally acknowledged as a better technology compared to alternative technologies such as Global System for Mobile Communications (GSM) and is also believed to be more cost effective for operators as the CDMA capacity advantage leads to lower tariffs.
Interestingly, the first set of Private Telephone Operators (PTO) in Nigeria offered services via the CDMA technology. Multilinks was the first to begin operations in 1998 while the likes of VGC Communications, Intercellular, Mobitel and EMIS were the preferred networks of many Nigerians in the early days of the telecom revolution when the new GSM entrants had exorbitant call rates with SIM cards being sold as high as N30, 000 upon entry.
During the period of its dominance, CDMA provided excellent voice clarity for both local and international traffics while its data quality has often been described as first rate yet it is still unknown why the CDMA sector in Nigeria is nearly extinct.
A close look at the Nigerian Telecommunications industry, one can deduce that the business model of the average Nigerian CDMA operator made it unable to compete on the same platform with GSM service providers. Almost all the CDMA operators where locally developed, with no international investors or technical partners involved in the management of their service.
GSM providers like MTN, Airtel (formerly Econet), Globacom and Etisalat due to their size and international affiliations were able to attract financing and support from foreign banks and international finance brokers.
Another factor that could have worked against the CDMA operators could be there network spread, most of them were located in urban cities like Abuja and Lagos, extending their services to other regions or cities meant going back to the regulator for additional spectrum which usually came at a cost. The guidelines on their licensing hindered their spread.
This inability of CDMA operators to spread massively in the beginning compared to their GSM counterparts is probably the major impediment to growth in that sector.
Stiff competition and the tough business landscape in Nigeria made co-location impossible in the early day thus operators had to build and maintain their telecom infrastructure across the country.
The announcement earlier in January 2016 that the only standing CDMA operator in the country, Visafone Communications Ltd. had been acquired by mobile network giant, MTN put the current count of CDMA operators in the country at zero. At the time of its acquisition, Visafone had about 2 million active subscribers who are currently in limbo on the status of their services after the acquisition.
“I hope the government through the NCC can give the CDMA operators a favourable licensing environment so as to continue operations, Akin said, “Because there have been at least six CDMA operators in Nigeria from Multilinks to Starcomms who have either exited the market or folded up citing unfavourable business conditions as a cause. To paint a clearer picture, in 2001, there were 12 CDMA operators in the country and at 2016 there is none.”
Perhaps due to the highly competitive environment among the GSM operators that causes them to churn out varieties of exciting products for their subscribers, at the same time lowering call tariffs and cost of SIM cards.
This could have taken its toll on the CDMA operators who continued to lose subscribers and at a time when the GSM operators had about 148 million active lines, the CDMA operators could only boast of 2 million.
While the over 2 million subscribers like Akin are in an indeterminate state as to what will become of their subscriptions, the more nagging concern is of what the future holds for CDMA operations in the country and the telecommunications sector at large where the GSM operators are the ones who have the major control of the market.
It has been predicted that in the near future, mobile operators on different platforms including GSM and CDMA will migrate to the Long Term Evolution (LTE). With LTE operators will get a speed of up to 37.5MB per second on the device as against the 3.1MB that is currently available on the 3G networks.
Observers are of the opinion that MTN acquired Visafone to access the 800 MHz spectrum band, which will enable it provide 4G LTE services.
Earlier in 2007, MTN bought VGC Communications Limited (VGCCL), a Lagos-based Private Telephone Operator licensed by NCC to provide cabling and radio, telephone services nationwide and had laid extensive fibre optic cables, and Internet service provision.
This places MTN in a position to be a single dominant player in the voice and data markets in Nigeria’s telecommunications industry.
The question in the minds of many in the light of recent developments is ‘how will the CDMA sector thrive if it is not proactively encouraged by the NCC to do so?”
Pundits however believe that there is hope for CDMA because 3G technology performs better on CDMA while the Point of Sale (POS) Terminals, the key driver of the Central Bank of Nigeria (CBN) cashless policy initiative works better with the CDMA technology than with the GSM technology.
Telecom
From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

Zinox
The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.
This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.
Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.
The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.
Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.
The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.
Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.
Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.
Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.
Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.
The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.
The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.
Telecom
Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.
In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.
The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.
Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.
That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.
Strategic Connectivity and Redundancy
Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.
Digital Finance at Scale: SmartCash
Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.
Outstanding Human Touch: Retail Reach
Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.
As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
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